My dryer was quickly fixed by Ilia from ECH. The technician…read morewas on time, polite and the repair was performed promptly since Ilia had the parts with him to fix the dryer. He even vacuumed the inside of the dryer before closing it up.

Amazing job! Attentive, quick and very clean. Solved the issue within 15 minutes and repaired…read moreflawlessly.

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

Fair price... fast service ....knows exactly what he's doing....great job …read more... Highly recommend

Again, Cristian steps up to help. I texted him Sunday afternoon about wanting some advice for our…read morerefrigerator in Tahoe. Of course, I knew he couldn't service our Tahoe refrigerator but was hoping he would have time to give me some suggestions about what to do. Well, he called me immediately! His free advice helped me decide I need a new refrigerator. Thanks, Cristian.

I highly recommend and thank Teckrom for great service on my dryer. I called them with my problem…read moreand the next day Paul came out and took care of it. My dryer works great again!

This is the second time that I've had to call for repair. The first time was for my dryer the…read moresecond time for the washer. And both times I talked to Vicky who answered the service call. The response time for both times were fantastic. I called in the very next day both times the service text the first time Virian and the second time Felix were out very quickly. They're both were well educated on Samsung products and were able to find the cause and professionally and efficiently repair both machines. I would definitely recommend this company. If I have any other appliances that need repair, I will call them. They are now the go to company. They do top notch work and surprisingly, they clean up after themselves.

TL;DR: Beware! They don't honor their advertised coupons and up-charge their services in order to…read moreclaim "new customer discounts" were already applied during payment. My story: Overall, the service and work was fine. But this negative review is related to the poor communication and shady billing practices that I experienced with them. Normally I would not care about a discrepancy of so little, but not being transparent about true service costs is misleading to consumers. During the entire repair process, I had been told that I would be charged $360 for parts and labor. When it was time to pay, I asked for an invoice and was presented with a total of $360. So far so good. When I presented a $15 coupon from their own website so that I could pay $345 total, I was told that I "already received a new customer discount of $35" and that the $15 coupon isn't valid. I checked the invoice again. Nowhere did it say I was getting $35 off. Shouldn't the parts and labor have totaled $395 then? Why was a $395 total never communicated to me? Why was I never told I was receiving a discount until I inquired about using a coupon? When I asked for clarity, I was told that techs "forget" to put the discounts on invoices... They clearly ALSO forget to put true totals for service and parts. Suspicious. Dishonest. Disappointed. Attaching the coupon I tried to use, the invoice I was sent, and screenshot of our convo.

The first contact with Vitaly, was fantastic. He let me know what he would be able to do, as well…read moreas advice regarding my appliance delivery. Incredibly customer service oriented from the start, without even confirming his service. This was for a liquid propane conversion on a new range. During/after installation, he was incredibly respectful, responsive and provided me a general overview on what was happening as he was doing it. In the general sense, I do not leave many reviews unless the service/experience is that exceptional (or terrible). Would absolutely recommend Vitaly and Good Guy Appliances, as he was easily able to schedule a time (so that my range would not sit in the middle of my kitchen longer than necessary). A very great price, for really great work. After this experience, any other appliance work needed, I will go out of my way to have this company be the service provider. Thank you Vitaly!

The repair man, vitally, was able to fully repair our kitchen aid ice maker. The board and maker…read morewere fried and needed replacement. He ordered replacement part and gave us a good discount. He communicated very well. We also took a look at our broken microwave and diagnosed it that it needed replacement since it was very old. He showed me the broken switches. The replacements were as much as a new microwave. The value was good.

I posted my project on Yelp because I needed to get the ice maker wiring fixed on my Whirlpool…read morerefrigerator. Best Appliance Service gave me a good quote, and Rizvan came out to take care of it. One thing I really appreciated was that he took his shoes off when he came into the house without me even having to ask. He found the issue and fixed the wiring in about an hour. Everything went smoothly, and we're really happy with the service and quality of the work.

Although Vlad didn't end up repairing our refrigerator, he called before coming out and asked a few…read morequestions about the issue. Based on our conversation, he advised us to contact LG directly because he believed the refrigerator was likely still under warranty--and he was absolutely right. Instead of charging us for a service call, he pointed us in the right direction and saved us both time and money. In this day and age, it's refreshing to find a company that values honesty and integrity over making a quick profit. I truly appreciate Vlad's professionalism and would not hesitate to recommend him.

The whole experience was great. The initial repair and the repair and cleaning after the parts…read morecame in. Great team and fairly priced.

Called about microwave repair. The call was routed to an international call center. I explained I…read morehad two Dacor units with FCC ID APY. The representative quickly quoted $110 per unit and gave a time window. When I said I had more questions, he told me I wasn't allowed to ask questions -- that I should already know if I want to use them -- and hung up. No opportunity to discuss the issue, technician credentials, or anything else. So I definitely won't be asking because I won't be calling back.

Quality: 4 Value: 5…read moreService: 5 Had our dryer squeaking and called to get service. Vitaly was day the next day and immediately got to work. Disassembling the dryer identified the issue in the rollers. After cleaning the whole dryer, he put the machine back together. Unfortunately, the reassembly couldn't get the same tightness in seams than before the service. That said, the service was worth the cost and was done professionally.

My oven suddenly stopped working few days ago . I was not sure what to do with Christmas coming up…read moreand I have whole family coming over . My aunt recommended ARP to me, because she had a wonderful experience with the company . I called ARP and the booking was extremely easy and fast, they gave me 1 hour time frame for the next day . On time , the technician showed up and was very nice and knowledgeable, he then diagnosed the issue and explained everything to me . After he provided the quote i agreed because the price was reasonable and I trusted his expertise. The tech quickly got the part from his car and as able to replace the part within 15 minutes and the oven started to work perfectly fine. I gave it a day before writing this review to make sure everything is working properly . I am very happy with the service !!!

I highly recommend. I originally just needed my laundry washer fixed, he provided the lowest rate…read moreon here to come look at it and was able to fix it and it works better then it did before! At the same time, I had mentioned that my stove/oven was broken, along with my garbage disposal, and he took a look at it and gave me a quote to fix it in the same visit! And then was able to come back to fix those items as well once he got the parts in to do so, which are both also running better then before they broke! Incredible timely service, very professional, and he didn't charge me an arm in a leg! I will most definitely be reaching out whenever I need any appliance fixed or replaced!

I reached out to 3-4 different places about fixing our donut machine, and this was the only one…read morethat said they could do it. Artur, the technician, was very thorough and explained clearly why the machine wasn't working. His English isn't perfect, but he made sure I could understand everything. The replacement part had to come from China, which took about two weeks, but during that time he kept me updated regularly. Once the part arrived, he tested the machine multiple times to make sure it was working properly before giving me the final estimate. Considering the amount of time and effort he spent, the price was very reasonable. Artur isn't just skilled with donut machines, he also works on refrigerators, dishwashers, ice machines, laptops, and more. You can tell he's been in this field for a long time and really knows what he's doing. I'm very satisfied with the service and will definitely call them again if I need help with any equipment in the future.

We've had Chad S. Come for a dryer and ice maker repair and both times he has been professional,…read moretimely and pleasant! He was able to diagnose and repair our appliances quick and easy!! Our appointment was super quick!! Definitely our go to for our appliances!

Dependable! Honest diagnosis and fair price. Chris is very knowledgeable and experienced . He…read morediagnosed the problem with my Maytag dryer and had it up and running same day !