Every year it seems like our HVAC + Tankless Water Heater service goes up in cost. And the techs we…read morehave previously used often arrive and do just and adequate job. This time I shopped around and found a good rate from Skyline. Checked their business license, insurance, and LNI and they looked clean. So I gave them a shot. Scott came and spent about 2 hours working on our heat pump, furnace, and descaling our tankless water heater. He was very organized and had the right equipment for the jobs in his truck. Good sense of humor, but also good advice around how to best upkeep those systems in my house. I ended up getting a discount by purchasing this year's service and next year's together. Very happy with Skyline's work and look forward to using them for years to come.

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

My fiancé and I needed some help figuring out what was wrong with our wall heater and we were sent…read morea technician within 4 hours of requesting service. Dylan was SUPER helpful and was able to give us a few key points as to what could be wrong. We didn't have anything repaired, but we were able to narrow down what some issues were so that we could figure out our next steps. I also really appreciate not being upsold on anything and how transparent this business is with their prices. Definitely will be coming back for any future service.

Great company! Great prices!! Very professional, and highly recommended!…read more The technicians were very friendly and easy to accommodate. They will be my HVAC company from now on.

Been using for a few years for tuneups and my son had a heat pump put in that works mahvelouslyread more

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

Top marks all around. We needed to place our aged furnace…read moreand A/C units and called Better Air NW to come out for an estimate. Colin took the time to learn our wants and needs, understand our current system, and most importantly, what we did not want. It was a frank discussion to match the install with what we wanted; no upselling, no pushing for a heat pump once we said we didn't want one, no pushing extra services. Straightforward and honest. The estimate was right in the middle of the range (for this area), and we were able to schedule the work for early the next week. It was going to be a single day, but our "mission glitch" was some less-than-up-to-code electrical on the old system that needed to be brought up to code. That added a few hours and ran us over into the next day, but it was done at no extra charge. From start to finish, communication was timely and clear, by text and phone with email as a backup. Scheduling was a breeze and teams arrived exactly when they promised. The quality of work is excellent, and it all comes with a ten year warranty. Pleasant, professional, efficient.

We just need an annual service check for our furnace. Guthrie arrived on time, kept us in formed of…read morehis arrival and was thorough in his work, answered some questions we had. We used Better air because our former long time firm is no longer in business. We couldn't have made a better choice that Better air NW. We will be using them in the future.

All the great reviews are spot on correct. I needed to replace my ~16 year old dead heat pump and…read morefurnace. Had already received 3 confusing estimates from Bel-Red (no longer using, they got too big) ranging from $21K to $40K. Premium priced for average service. Rob took the time to review my current HVAC system and needs. He walked me through various equipment choices narrowing each one down to what made sense for my house and needs. His bid was very reasonable and logical. Best all, extremely competitively priced. Setup a two days back to back for removal/installation. Did hit a hiccup, in that the new sensor was bad and caused multiple error messages. Had to wait for the part to become available, but they keep me abreast of timing. Final sensor arrived, now installed. Works great so far. Will continue to use Overlake going forward for maintenance. I'd give them 10 stars if Yelp would allow.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

The two men that did our cleaning were very professional and explained in detail what they were…read moredoing. We were very satisfied with the results. Dennis Schneider

They showed up on time, were very considerate and professional and completed all work for their…read morequoted amount. Post service they provided photos, videos and a report along with an invoice easily paid online.

Paul came out and cleared up a kitchen drain line for us…read more.. He was friendly, professional and listened to our story of the history of the line as we had previously had some work done on it. After a quick conversation, we decided to install a clean out downstream to both help him clear the current clog and provide us with a method of doing so ourselves down the line (if needed). We really appreciated his thoughtfulness/effort and would highly recommend him and 2 Sons for anyone considering plumbing work. Dan

Had them fix a sewer line damage and reline the entire line…read more water backup still happen after 6 months. And when it's fully clogged and call them for a service. They tried to charge $495 for first hour fix Stay away from these scammers. Work with better reputable plumbers that followup with their work quality instead.

Replaced my gas furnace blower motor and installed a new filter grill quickly and professionally.read more

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Love these guys and their integrity! Had an issue with our AC and was quoted $6500 by another…read morecompany to replace the compressor. Called these guys at Good Neighbor for a second opinion. Suyong came out and identified that a capacitor was in a bad position, touching another wire causing a short. He fixed it with a zip tie and saved us THOUSANDS of dollars. No new compressor needed. Oh and if the compressor replacement had been needed, Good Neighbors quote was 30% cheaper than the competitor. This is the company we will be coming back to for any future needs.

Wonderful experience! This company saved me about 20K. I called a bunch hvac services and everyone…read moresaid my system was unfixable; that I needed a new central air system. Su, with Good Neighbor took a picture of the diagram inside the fan, and fixed it. He even fixed the AC, which the other company said was toast. I purchased a maintenance plan with another company, and they didn't follow through on their promises. Su cleaned the system, fixed it, was fair, fast and communicative. I am so grateful. A+ for trust, expediency, value and communication.

When I tried to get a quote to do air duct cleaning for my rental condo, PNW was the first…read moreresponding with fair price. Considering their five star review, l did not take a second thought to pick them. According to my tenant, they apparently did a good job: "It's done, not sure how to check the work. They were professional and quick. " I will surely consider them again for my next job.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!