I am the worst patient when it comes to blood work. From the minute I walked into this Quest…read morelocation I was treated with kindness and patience . Aleshia was absolutely amazing. She was extremely professional and understood my fear immediately. Before I knew it my blood was drawn and the needle was out without pain. I recommend this lab to anyone! It will make my life easier knowing that this is my new lab!

Where to begin. First, not a fan of the impersonal all technology approach. Second, using patients…read more1st name is a horrible mistake in calling on them to come back. Seems a number system like others use would be more efficient to ensure correct patient goes back when called. Say this because during my visit a first name was called and two patients had that name, however the other patient went back thereby taking correct patient's appointment time. The patient with the appointment had scheduled around a meeting, was late due to this, and ultimately had to leave after waiting well beyond appointment time. When, she brought it to the attention of the ONLY TECH APPARENTLY WORKING when she opened the door to call me-my appointment was after the lady who'd been caused to miss hers-the tech went ahead and took me back thereby causing there to be no correction to what had happened. So, if there'd been someone manning the window, that patient could have spoken up and the error could have been immediately corrected! It's a terrible, untimely, unprofessional, mismanaged, understaffed and awful patient experience, and I wouldn't recommend it to anyone! The hospital lab is top notch, but my insurance went to stand alone testing labs. It's the only way to avoid more excessive insurance costs. I may still choose the hospital and pay more just to avoid this place.

I decided to flip a coin and choose this location as there are so many options within the city. I…read morewas able to check in, be in and out and not be bruised after giving blood work. The techs in this office are efficient and provide great needlework. I feel like I'm in good hands here. No pictures due to patient privacy.

Most of the time, it's about a five to ten minute wait. Sometimes if it's crowded I'll go to their…read moreother location. The beauty of it is that they have plenty of locations close by.

Traveling and needed labwork. The phlebotomist, Tiffany, was excellent. Successful in the blood…read moredraw in the first attempt and I did not even feel the needle. She was friendly and personable. Excellent customer/patient service. Bathroom was clean. Booked appt online and when U used digital check in it gave me the option of an earlier appt so I took it. Easy and fast check in process. I was in and out in less than 15 min.

what a delight, had been going to competitor for years , and had last straw. labcorp is inviting,…read moreextremely clean, spotless. it is run professionally. i was in and out in a few minutes. Tech was professional, well groomed, compassionate. i had heard that Lakeisha whom i met a few times really worked hard to make the place great. she is now an area supervisor. i feel that a place that takes your blood and performs tests should immaculate and labcorp met all the criteria.

I love Nassau MRI! I have had their imaging services several times, as ordered by my Physician…read more Each time, all staff were courteous, empathetic and professional! I would recommend 100%!

This place does NOT have an open MRI. Why they advertise openly that they do is baffling. Be aware…read morethat the ancient MRI machine that they do have will trigger even miled cases of Claustrophobia.

This visit was far better than the previous one. The previous tech had difficulties finding the…read moreveins and said I was dehydrated. Didn't agree but we managed to get what was needed. This visit, I was cognizant of the dehydrated statement previously made and ensured that wasn't going to be the case this time. The fella tapped me like a keg and filled all the tubes without incident.

Alicia is amazing! She's the sweetest, so friendly and kind. My draw was fast and I didn't even…read morefeel the needle. The office was super clean. I'm happy to report that this location is now open again after temporarily closing during covid. I was not thrilled at the prospect of driving all the way out to the north end of the island for an 8am blood draw. If you're heading north on Hwy 17 from A1A, it will be on your right. It's just behind an ob-gyn office. I didn't make an appointment but it's definitely a good idea.

This location is pleasant and efficient. Amber deserves a special shout out! The waiting room time…read morewas minimal, and the actual process was a breeze.

I would like to formally report one of the most unpleasant experiences I have ever had at a LabCorp…read morefacility. Today I went for my annual lab work, as I do every year, and decided to visit the location across from my home on Old St. Augustine Road. I arrived at 6:50 a.m. When I walked in, I greeted the employee at the counter with a "Good morning." Her response, however, was: "In 10 minutes you need to sit in the waiting room," said with a noticeably arrogant tone. She didn't even have the courtesy to respond politely. Immediately after, she got up from her chair and went to talk to the receptionist. Another patient arrived shortly after and also greeted her. That patient received the exact same rude response in the same tone. The tension in the room was very noticeable. At 7:02 a.m., she turned on the television and called me to the counter. She told me she could not find my lab order. I responded that this was unusual because my doctor had confirmed the order was sent electronically a week ago. The phlebotomist, who was sitting right in front of the computer, looked at me with sarcasm and said, in a mocking tone: "You're looking at me like I'm lying to you." I explained that wasn't the case and attempted to find my order in my email. She then told me I needed to make an appointment through the app or the kiosk, again using an arrogant and condescending tone. I honestly don't understand why she had such an attitude so early in the morning. I left feeling completely dismissed, disrespected, and belittled. The treatment I received was extremely unprofessional and made me very uncomfortable. At that moment, a receptionist with short black hair and a tattoo on her ear arrived. She looked at the phlebotomist, but still no one made any effort to resolve the issue. In many cases my orders appear under both of my last names; they didn't even attempt a proper search. Unfortunately, this is not the first incident I've experienced at this same location. In the past, this same employee told me they "don't take walk-ins" and made me leave to another location on Phillips Highway. At this point, I have even wondered if her behavior may be discriminatory, as her attitude toward me has been consistently negative on more than one occasion. Someone with such an unprofessional demeanor should not be working directly with patients, especially in a setting that requires trust and care. I would not have felt safe receiving sample collection from her based on her behavior today. I will not be returning to this location, and I do not recommend it. I hope this feedback reaches the appropriate leadership so they can address the lack of professionalism demonstrated by staff at this facility.

ALL of my vials of blood were lost again and it's been a month. Despite repeated online requests…read moreand calls, I finally got ahold of a live person out of state that truthfully stated Labcorp never sent my bloodwork & lost it. I was being lied to repeatedly and told to just "wait, the results are coming". They were supposed to be sent to 3 different locations and none were sent. This is the 3RD TIME Labcorp has lost, misplaced, forgotten to handle my bloodwork in the past year. Now I get to spend a few more hours of my time chasing down the billing issues (I'm getting billed for lost lab work) and having to re-do all the bloodwork and try to speak to a live person which is made very difficult if you require more than a canned online reply.

Making an appointment was very easy as I did it online. Location was easy to find and there was…read moreplenty of parking. As soon as I entered the building what hits you in the face is the smell of pee and since the air was not on in the waiting room, it was not a pleasant wait. I was called back within minutes of my appointment time and was in and out fast. The lady who helped me was ok, she was there to do her job and that was it. All in all, if I could choose between Labcorp or Quest, I'd pick quest for a more pleasant experience, cleaner and more organized waiting area.

Great service. Extremely efficient. Facility was clean and inviting. My lab tech drew my blood and…read moredid not even feel it! Highly recommend this location

Marella was awesome the staff was very polite and respectful and the wait time was Goodread more