A rough start but improved…read more I tried to call. It was just automated and disconnects when it's done with you. So I was unable to get site specific info. The website is not great either. On site, check in was very easy the wait wasn't bad at all. There was some issue with the doctor ordered tests to where the tech wanted to delete one and I had to request a few times to keep all tests. We figured it out, but that was a negative for me. The blood draw went well. Quick. Almost painless.

If you do not like your job, find something else to do. The…read moreactions and rudeness of some of the employees here are just counter to anything positive that can come from a medical environment. My experience mirrors the 2 other negative experiences. Find the common denominator and fix it!

Traveling and needed labwork. The phlebotomist, Tiffany, was excellent. Successful in the blood…read moredraw in the first attempt and I did not even feel the needle. She was friendly and personable. Excellent customer/patient service. Bathroom was clean. Booked appt online and when U used digital check in it gave me the option of an earlier appt so I took it. Easy and fast check in process. I was in and out in less than 15 min.

what a delight, had been going to competitor for years , and had last straw. labcorp is inviting,…read moreextremely clean, spotless. it is run professionally. i was in and out in a few minutes. Tech was professional, well groomed, compassionate. i had heard that Lakeisha whom i met a few times really worked hard to make the place great. she is now an area supervisor. i feel that a place that takes your blood and performs tests should immaculate and labcorp met all the criteria.

Great experience. Was hesitant to go through because of the reviews I read. I went one night and…read morethey had just closed. Had bronchitis so I had to get back there the next morning. Everybody was super nice except lady wasn't talkative/friendly but overall a great experience. The nurse/PA was great. I wish this place could be my PCP.

We came in for a pre-screening appointment for surgery and we've waited an hour and 45 minutes to…read morebe seen when our appointment was made a week prior to this day along with them getting the paperwork the pre-screening paperwork in advance. It took over 21/2 hours to get this appointment done. This is the second time this has happened to my family at this location. It doesn't make sense to make an appointment, and it take all day.

It goes gown from here.the regional Mgr told me he had to find the cheapest place to rent. It is a…read morepatient right to get a copy of your test...the phebotimist who was there either did not know about the form or was 2 lazy. Sanitation is bot for me to say...but it was apparent that touching a sterile item with bare hands contaminates it. Excuse me ...a blood lab with no bandaids. There were some questions about the sign in sheet meeting HIPPA regulation. The couriers who deliver supplies and pick up specimens are an outside vendor. A very large shipment of specialty blood needles disappeared in their custody. I question the ability to properly deliver specimines.

I had a great experience. The office was clean, up to date, not run down as the previous review…read more The phlebotomist was very professional and followed proper protocols for drawing blood. We are self-Pat and while bloodwork is expensive, there price was a little less than some National chains.

What a fantastic change of environment from Yulee to this location. Laconia was quite pleasant to…read moreinteract with. She demonstrated her professionalism and ability flawlessly

I have been to this location several times in the last couple weeks. Each time has been efficient…read moreand easy. The check in process is so simple, and because I've had an appointment there has been hardly a wait.

I am the worst patient when it comes to blood work. From the minute I walked into this Quest…read morelocation I was treated with kindness and patience . Aleshia was absolutely amazing. She was extremely professional and understood my fear immediately. Before I knew it my blood was drawn and the needle was out without pain. I recommend this lab to anyone! It will make my life easier knowing that this is my new lab!

Where to begin. First, not a fan of the impersonal all technology approach. Second, using patients…read more1st name is a horrible mistake in calling on them to come back. Seems a number system like others use would be more efficient to ensure correct patient goes back when called. Say this because during my visit a first name was called and two patients had that name, however the other patient went back thereby taking correct patient's appointment time. The patient with the appointment had scheduled around a meeting, was late due to this, and ultimately had to leave after waiting well beyond appointment time. When, she brought it to the attention of the ONLY TECH APPARENTLY WORKING when she opened the door to call me-my appointment was after the lady who'd been caused to miss hers-the tech went ahead and took me back thereby causing there to be no correction to what had happened. So, if there'd been someone manning the window, that patient could have spoken up and the error could have been immediately corrected! It's a terrible, untimely, unprofessional, mismanaged, understaffed and awful patient experience, and I wouldn't recommend it to anyone! The hospital lab is top notch, but my insurance went to stand alone testing labs. It's the only way to avoid more excessive insurance costs. I may still choose the hospital and pay more just to avoid this place.

I came in, the lady didn't use my as a pin cushion, and they took my blood…read more Everyone was nice, and the whole process (including waiting) took about 15 minutes...and this was for a walk in!

Great staff, speedy service, very understanding if it's your first time giving blood, very…read morepatient with you and willing to work with you

It's your standard doc in a box. The staff is friendly and the PA's are very versed and listen…read morewell. If you have a semi emergency this might be better than a real ER. It's great for quick care

I had an emergency, needed stitches, and they turned me away! All the urgent care locations near…read moreme close at 7pm, but it was 7:43. CareSpot said on the phone that they close at 8pm but if we could get there in 15 mins they would get me in. We thanked them profusely and drove fast to get there in 14 mins! Upon arriving and reminding them of our phone conversation, they said NO! (and they were not nice about it). Now I'm standing there, bleeding profusely, crying and asking "Why did you tell me to come?!" They had no answer. We had to drive all the way back to where we came from to go to the ER. Wasted over 30 mins on that excursion we never would have done had they not promised they'd provide care. CareSpot is totally unprofessional and UNCARING.