A rough start but improved…read more I tried to call. It was just automated and disconnects when it's done with you. So I was unable to get site specific info. The website is not great either. On site, check in was very easy the wait wasn't bad at all. There was some issue with the doctor ordered tests to where the tech wanted to delete one and I had to request a few times to keep all tests. We figured it out, but that was a negative for me. The blood draw went well. Quick. Almost painless.

If you do not like your job, find something else to do. The…read moreactions and rudeness of some of the employees here are just counter to anything positive that can come from a medical environment. My experience mirrors the 2 other negative experiences. Find the common denominator and fix it!

Traveling and needed labwork. The phlebotomist, Tiffany, was excellent. Successful in the blood…read moredraw in the first attempt and I did not even feel the needle. She was friendly and personable. Excellent customer/patient service. Bathroom was clean. Booked appt online and when U used digital check in it gave me the option of an earlier appt so I took it. Easy and fast check in process. I was in and out in less than 15 min.

what a delight, had been going to competitor for years , and had last straw. labcorp is inviting,…read moreextremely clean, spotless. it is run professionally. i was in and out in a few minutes. Tech was professional, well groomed, compassionate. i had heard that Lakeisha whom i met a few times really worked hard to make the place great. she is now an area supervisor. i feel that a place that takes your blood and performs tests should immaculate and labcorp met all the criteria.

Other than a little long of a wait this is a good Urgent Care...you can't really get too upset…read moreabout a wait because it is totally unpredictable. It would be nice if they had a website that gave you the current wait times. I was here for a lingering sinus infection and when the Dr did get to me she was super efficient. Which is really nice when you kind of already know what's wrong with you and you just want some antibiotics. IE she didn't treat me like I was a moron who had no clue what my symptoms meant which is nice!!

Great experience. Was hesitant to go through because of the reviews I read. I went one night and…read morethey had just closed. Had bronchitis so I had to get back there the next morning. Everybody was super nice except lady wasn't talkative/friendly but overall a great experience. The nurse/PA was great. I wish this place could be my PCP.

It goes gown from here.the regional Mgr told me he had to find the cheapest place to rent. It is a…read morepatient right to get a copy of your test...the phebotimist who was there either did not know about the form or was 2 lazy. Sanitation is bot for me to say...but it was apparent that touching a sterile item with bare hands contaminates it. Excuse me ...a blood lab with no bandaids. There were some questions about the sign in sheet meeting HIPPA regulation. The couriers who deliver supplies and pick up specimens are an outside vendor. A very large shipment of specialty blood needles disappeared in their custody. I question the ability to properly deliver specimines.

I had a great experience. The office was clean, up to date, not run down as the previous review…read more The phlebotomist was very professional and followed proper protocols for drawing blood. We are self-Pat and while bloodwork is expensive, there price was a little less than some National chains.

What a fantastic change of environment from Yulee to this location. Laconia was quite pleasant to…read moreinteract with. She demonstrated her professionalism and ability flawlessly

This office is very poorly run. If you make an appt it actually means nothing when you arrive. They…read moretake people in order of arrival and put no preference on people that take the time to be considerate and book their appt.

Staff is always professional and friendly. I usually set up my appointments online so it makes it…read moreconvenient for me

Where to begin. First, not a fan of the impersonal all technology approach. Second, using patients…read more1st name is a horrible mistake in calling on them to come back. Seems a number system like others use would be more efficient to ensure correct patient goes back when called. Say this because during my visit a first name was called and two patients had that name, however the other patient went back thereby taking correct patient's appointment time. The patient with the appointment had scheduled around a meeting, was late due to this, and ultimately had to leave after waiting well beyond appointment time. When, she brought it to the attention of the ONLY TECH APPARENTLY WORKING when she opened the door to call me-my appointment was after the lady who'd been caused to miss hers-the tech went ahead and took me back thereby causing there to be no correction to what had happened. So, if there'd been someone manning the window, that patient could have spoken up and the error could have been immediately corrected! It's a terrible, untimely, unprofessional, mismanaged, understaffed and awful patient experience, and I wouldn't recommend it to anyone! The hospital lab is top notch, but my insurance went to stand alone testing labs. It's the only way to avoid more excessive insurance costs. I may still choose the hospital and pay more just to avoid this place.

I came in, the lady didn't use my as a pin cushion, and they took my blood…read more Everyone was nice, and the whole process (including waiting) took about 15 minutes...and this was for a walk in!

Great staff, speedy service, very understanding if it's your first time giving blood, very…read morepatient with you and willing to work with you

It's your standard doc in a box. The staff is friendly and the PA's are very versed and listen…read morewell. If you have a semi emergency this might be better than a real ER. It's great for quick care

I have made reservations online for an appt and when we arrive, you still need to wait 30-60…read moreminutes. The lady at the front desk is often cranky, but I do really like the doctors there.