Coleman was great. He is very well spoken and knows what he is talking about. I am very happy with…read moremy experience here at bob tomes ford thanks to Coleman and his exceptional service. I will definitely be going back to him!!! Very pleased!!!!

Much better experience at Bob Tomas…read more I am Much closer tot the Frisco store but happy to take the drive !!

Update 2: They did follow through and paid the shop of my choice for paint correction. It's not…read moreperfect, but I'm happy with the outcome. The sales representative told me the vehicle was coated, however we confirmed at the shop that it was not. After pouring water on the surface, it did not bead as a properly coated vehicle should. After the paint correction, I paid to have it ceramic coated to ensure proper protection and finish quality. The tire shop fixed my tires easily, and I did have to come out of pocket to add the assist step. It's been over a year now, and I absolutely love my Cadillac Escalade. It's honestly the most badass Escalade I've ever seen, and I get compliments on it all the time. My recommendation: if you want your car delivered with extra TLC, pay the extra cost to have it shipped in an enclosed trailer.

Last week I found a vehicle at Lifted Trucks in McKinney. Came to a quick agreement on the price…read moreand the financing on Thursday. I did tell while doing this, I wanted to have a PPI (Pre-Purchase inspection) done and had it scheduled for the following Tuesday. That Friday morning I was told the Sales Manager said I had 2 options: Sign the documents and take possession that Friday or get my $1,000 deposit back. I opted for the refund that Friday and walked away from the deal. Here it is Tuesday and they are about to close at 7:00pm. No refund so far and crickets when I inquired yesterday and today about the status of the refund. Everything was done via text messaging so as they say "I have the receipts." Disappointed with Lifted Trucks as a business. Sales guy (Kyle) was easy to work with as well as Steven in Finance. Do what you will with this information if you are interested in working with Lifted Trucks of McKinney.

Our salesperson, JD, was professional, courteous, and personable. I highly recommend visiting him…read moreto purchase your next new car.

We had a great experience working with Jamie Bates at Subaru. She was kind, patient, and easy to…read morework with from start to finish. She answered our questions, gave us space to make decisions, and never made the process feel pressured. Everything was straightforward, and we really appreciated how she handled the whole experience. If you're shopping for a Subaru, I'd definitely recommend working with Jamie.

When you need to trust someone to help you find a new car Lauren Simison at Nissan of McKinney was…read morewonderful to work with , she answered all my questions and I Am thrilled with my New Rogue SV it's beautiful and you made it fun and stress free!!! Cherrie S

Also main thing, if you ask them for to pick this they will get rid of your car horn and they won't…read moretell you at all. Also, they will triple charge for the price of their mistake. Do NOT go this dealer ship. 1st lie to customer face, 2nd over charge, 3rd create more problem not worth it

I was stranded in McKinney on a hot summer afternoon. I walked into Best Price Auto Group and met…read moreSia, the owner. Knowing that it was 107 degrees outside, he offered me cold water. Hearing that I hadn't eaten, he offered me a snack. Though he knew that I had nothing to offer him, he still showed love and respect and connected to me as one would hope any human would. In the end, he did all that he could to help me - and asked only that I would pay it forward. Don't worry: this positive review is not the extent of my gratitude! I vow to help a stranger as you helped me. God bless you and your business!

My experience with the owner and his assistant were outstanding. Their courteous and kind demeanor…read morewas a welcomed change from the larger dealerships. I love my SUV and would highly recommend this dealer if you would like a smooth and easy transaction for your next vehicle.​

My wife and I went to El Dorado Mazda to look at new CX-70's. When I arrive in my '12 Miata MX-5, I…read morewas greeted by Patrick Roberts He was not greeting me to be a pushy salesman, but instead just wanted to talk about Miata's. After about 10-15 mins of Miata talk, I asked if he was in new sales, and sure enough, he was and I knew I had found the salesman I wanted to work with. Patrick was absolutely amazing to work with. He didn't make us feel pressured in anyway, and it was probably the smoothest car purchase I've ever experienced in my life. Patrick was very personable and easy to work with. We never felt pressured in anyway. Dealership pricing was fair and the staff was amazing. We will definitely be buying all of our future Mazda's from not only El Dorado Mazda of McKinney, but from Patrick. The dealership should be so proud to have an associate like Patrick on their staff.

Aldo Campos was fabulous. Very helpful! This is the 3 rd car we buy from El Dorado and everyone is…read morealways very friendly and warm and most importantly helpful which is hard to find these days . I love Jose in service- Paul and I could go on . Keep up the good job guys

Just another one star review and reminder for you to shop elsewhere. If you do decide to purchase a…read morecar from here, be sure you pay for a third party "pre purchase inspection". The CarFax they provided showed a clean history however it was obvious the car was in a wreck due to the shit body work. My car salesman Steve Han over shared the movement I met him and told me he takes care of his elderly mom. Thought it's as odd but now realize he was trying to look like a stellar guy. Even said that he would "fix my issue and be sure it's handled and that he would be there even after the sale". Steve if you're reading this, I hope you can sleep at night. The following week after my purchase, I followed up to see the status of the "simple repair" and he pawned me off to someone else. Every time I texted him, he half ass texted me, misspelling words and just rambling on - always had to get the last word in. Anyways he pawned me off to someone else which I felt bad because Abed basically had to do damage control. I have saved my entire text thread just in case I need to push further on this issue. Sales manager, Shaun is well aware of the situation and I am no longer getting a call from him either. When I finally dropped off my car (which was going to take a week to "figure out what's wrong") that same day, the service manager QUIT. You could tell he was tired of having to be the bearer of bad news since the sales people always over promise and never deliver. They have a third party mechanic shop (buddy of the Wells Auto Group owner) that "repairs" the cars and it is offset. Anyways, we're almost a month out of my car purchase and I am no longer getting a response from anyone. Just hoping and praying that my 30K+ car doesn't crap out on me now. GO. SOMEWHERE. ELSE. Oh did I mention that they obviously play google lots of money to hide their true google rating? HA.

I bought a car from this dealership, paid for extended warranty on my car but figured out later…read morethey never turned in the contract for the third party service and pocketed that money . I try getting in contact with the dealership but they are bankrupt and no longer exist!! Anyone have any recommendations? or has this happens to you??

‼ Joe Wakili ‼ This…read moreis my honest review. No one asked me to write this. My husband & I came in last week to test drive a Kia sportage. We honestly weren't looking to buy til September, but we definitely needed something sooner. Joe was our guy, & if I'm being honest, if it wasn't for Joe & how he was/handled things, we would've waited or gone somewhere else later! Joe was great at communicating, listening to our wants/needs, recommendations, & knows his cars. Just a great dude all over, seriously.... We REALLY liked Joe! We will come back to Joe when we're ready to buy our next car. Thanks Joe!!

Mike answered my inquiry regarding warranty on right front passenger Takata air bag on our 2009…read moreTahoe LT. He checked availability with the Parts Dep't. He arranged the replacement & date of service thru their service dep't. As a courtesy he also arranged drop off to my residence & pick up thru the dealership by Uber. Upon dropping off the Tahoe, I inquired if he could check the rattling noise on the instrument panel & he agreed to have his technician check it & an estimate of repairs for a fee of @$200. With which I signed a fee & he would call me back if we would authorize the once his tech had checked it. I dropped the vehicle off @10 AM & as promised I was back home by 10:50. Mike called back & provided me with a complete estimate that was way too much for the our current actual value of the vehicle. I showed to the prepared estimate by Mike & it was not reasonable bc our Tahoe had @ 140K miles. We had already a @$3K invested in it & now was it was time to utilize our Tahoe as a trade in for a newer model. Granted our Tahoe endured much use from Colorado to TX & was a backup vehicle for our family when needed. Thank Mike to help us & he even my estimate fee! The part was also discontinued & a used part was highly unlikely to be found... Mike & answered & accommodated us thru it all. The Huffines Chevrolet Dealership's whole staff with all departments working in unity, still gave us great customer service. My wife & I were very satisfied with Mike our Service Advisor & his professional courtesy to accommodate our request & is greatest level of integrity to restore our loyalty with the Chevrolet brand & what a great General Motors Company represent! Thank Mike & the your fine dealership displayed & thru customer care! Refer to Reliable Chevrolet for our Tahoe upgrade...

Love this Dillardship Mike was a great person very helpful kind and understanding we didn't have…read moremuch options but he was able to get us a car I am very satisfied highly recommend Mike

I filled out an online form inquiring about a used car, and an agent texted me back explicitly…read moreconfirming that the vehicle was available. I arrived at El Dorado Chevrolet just 1 hour later, only to be told the moment I walked in that the car had already been sold. When I brought up the text confirmation from an hour prior, they claimed they tried phoning me to let me know it was gone. I checked my phone right then--there were absolutely no missed calls, voicemails, or follow-up texts. It is completely unprofessional to have a customer show up under false pretenses right after a direct confirmation, and then lie about trying to reach them. If you value your time, I highly recommend taking your business to a dealership that practices basic honesty.

The Service team was extremely pleasant and eager to make my experience top-notch. The team there…read morewent above and beyond to make sure my experience was as pleasant as possible. They offered a shuttle to and from my home while I waited for my car to be serviced and updated. When I received my car back it was cleaned and Beautiful.

I'm new to the area and still getting to know the local businesses, so this was my first time…read morevisiting this Volkswagen location. Overall, it was a good experience. The gentleman who helped me was very courteous and helpful, and they were kind enough to install my license plate after I purchased the bracket they recommended. They also washed my car, which was a nice touch. I did wait about three hours, which was longer than I expected since I originally thought I was just coming in for an oil change. I was also surprised by the additional services I was told I needed for the 50K service, which ended up being about $500 more. I understand that some services are recommended, but I would have preferred a clearer explanation of what was actually required versus recommended. I also noticed afterward that the paperwork said I had requested those services, which I did not. Everything seems to be working well, and I haven't had any issues with the vehicle. I'm just hoping that for future services, there is a little more clarity so I know exactly what I'm agreeing to. Overall, a pleasant experience, but there is room for improvement in communication.