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Solis Mammography Plano at Willow Bend

2.5 (81 reviews)
Closed 6:00 am - 4:30 pm
Updated over 3 months ago

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Still waiting for customer service.

I used this facility for my yearly mammogram, and yikes. The registration clerk cannot seem to spell even after providing them with your driver's license. My name is misspelled, and my address is incorrect after asking the receptionist to fix the incorrect entries. In addition, I provided them with my insurance card and uploaded the information during check-in, but it still was not attached to my account. So, guess who received a bill for $700 plus dollars? So, guess who has been on hold for billing over 40 minutes waiting on billing? Now, let's discuss the radiology tech performing the image. I am aware this procedure is uncomfortable, but she was downright rough! Please fix this, Solis Mammography; I really want to like y'all!

10-7-2022
Sarah H.

Nine years later and my review is the same. Great place. The quality is top notch here. The level of care has been consistent every year. They have a wonderful staff with a calming nature. The X-ray technicians I've had over the years were all experienced, professional and efficient with positioning. The check in, initial waiting area, undressing, 2nd waiting area, taking the images, getting dressed has been in 20 minutes or less. They do have convenient Saturday appointments. I continue to ask for the thyroid guard and that is still the most uncomfortable of the whole experience. Don't be afraid to get a mammogram ladies. Solis will take care of you.

In the dressing room

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4 months ago

All went smoothly, screening mammo and the new heart test done. Thank you ladies, especially Norma and Joselyn.

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8 months ago

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2 years ago

Only schedule here if you have 2 1/2 to 3 hours to spare after your scheduled time. This place will take forever.

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2 years ago

Imaging staff is rude. The female radiologist is unprofessional and lacks bedside manner!

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4 years ago

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The changing rooms are clean and have inspiring messages on the walls.

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Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

The staff of this place is so disrespectful my experience here was really bad they were so rude the…read moredidn't even acknowledge me they didn't even know what my doctor ordered and were confused the entire time and the way they were talking to me was so rude and unprofessional

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Envision Imaging of Plano
Envision Imaging of Plano - 7-13-2023 hours / front door

7-13-2023 hours / front door

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Texas Health Center For Diagnostics & Surgery Plano - Hospital lobby

Texas Health Center For Diagnostics & Surgery Plano

3.5(2 reviews)
0.4 mi

Easy for me to give 5 stars for several reasons. Overall the staff, nurses, doctors were first…read moreclass and friendly. They were very careful to follow their checklists and make notes on one's condition. Don't want any surprise on the operating table. My procedure was somewhat elective and not urgent care so no emergency issues. I went one day for getting checked in and simple tests. Back following week for day surgery. A few tips to make the process less painful (ouch!) and less stress. Parking available fronting Parker Road but if full plenty in rear (east side), park and walk through hallway to front. Go to check-in desk first assuming doctor's office has setup appointment. You get a pager which when goes off go to numbered station to be admitted for tests. If there for surgery check-in same place and wait for pre-op nurse to take you into back. IMPORTANT NOTE: if they are going to put you under you must have a patient advocate (spouse, significant other etc) with you to hear/read all the instructions. You will be too doped up to remember or drive home. You will get lots of pre-op and post-op instructions in writing and verbal. Pay attention. While in surgery your patient advocate with be given a pager, visitor wristband and a card with your patient nr. on it. That way the advocate to following the status of patient from pre-op, surgery post-op etc. BTW: after your first check-in the Health Center will send you an email to setup an optional account to communicate with doctor/nurse if needed. The Center posts results there which if you want can be securely forward to another doctor.

Had a bad experience here. I had major issues when I woke up from surgery. I was sooo sick and in…read moresoooooooo much pain. My pain was in no way managed. I could not even open my eyes without wanting to vomit and I had stomach surgery so that would have been awful. The nurse in recovery kept trying to rush me to wake up and I told her I was in so much pain I could not even talk. I was resting with my eyes closed and I heard her tell someone she is almost out of there after me. I felt rushed and literally scooped up and thrown out the door. I was in soo much pain I was literally crying all night. I should not have been rushed but also I was in no condition to go home. I was in the ER the next morning. I had called the surgery center before going to the ER and they said I was probably fine..

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Texas Health Center For Diagnostics & Surgery Plano - Healer's Touch statue

Healer's Touch statue

Texas Health Center For Diagnostics & Surgery Plano - Main lobby check-in desk on right

Main lobby check-in desk on right

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Solis Mammography Plano at Willow Bend - diagnosticimaging - Updated May 2026

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