The last time I went to this spa, nobody wanted to do my nails. It was very embarrassing.

I had a male tech which I had requested not to have when I made my appointment. He was very rude and rushed through my pedicure and manicure. I do not appreciate being treated that way for what I have to pay for the service! I go to relax and be treated with respect, not to be rushed through like an assembly line and be treated rudely. read more

6 out of my 10 fingernails were separating the day I got my nails done. I went back and all they did was glue them. this was not a permanent fix. I have never had this happen after a nail appointment in my life!!!! money not well spent!!!! read more

I had a nail break within 5 days of getting it, I called back and the guy on the phone was SO NASTY AND SO RUDE. I felt offended because I spent a lot of money on my nails, he tried to make it seem like it was my fault but I've gotten my nails done long enough to know they shouldn't break within 5 days of getting it. He then after trying to go back and forth with me, offered 5% off ...in this economy??? I will NOT be going back. VERY DISAPPOINTED! read more

The amount of time they spent to do a basic pedicure vs the amount of money we paid I will not go back. Little to no massage and on top of that she felt like she was bruising me. I felt like they were rushing to get my sister and I out in a hurt. read more

Absolutely awesome. Nancy and Gon are the best. They are very accommodating and although the schedule can get behi d, its because they are working hard on others. read more

"My" was the nail tech. She is so friendly and has a wonderful, genuine personality. The Jelly pedicure was so fun. Highly recommend it! read more

Solid Nails Spa - Jelly Pedicure! - Nail Salons Near Me - Rock Hill, South Carolina

the nails are great and last a long time but the staff can be a little rude and impatient

We made an appointment and came in six deep. Pedicures for all, manis for my daughters. We were not disappointed this Friday after Thanksgiving. Me, my husband, my mom and kids were taken back on time even though the place was packed. The cleanliness does it for me as well as the scrub, hot towel and leg massage. We were all happy, and relaxed. Offered drinks and the massage chairs make this an awesome self-care experience. read more

Great staff! They were busy and were able to take my sisters and I very quickly! Will be back.

Solid Nails Spa is a lovely inviting spa. Henry treated me to an awesome luxury pedicure and manicure. Check-in is computerized and updated. I loved the piped in music. A totally relaxing experience! read more

Definitely will not be back to the salon. I feel like every time you go there is definitely a new price.. I totally don't mind paying whatever the price is, but I just hate the fact that there's always price gouging at the last minute. Customer service is huge to me and consistency, and you will not receive it at this place. read more

Ok. So, my nails were great! The foot massage was on point... But... I was getting a Brazilian wax, and the woman doing the wax dipped into the wax MULTIPLE times throughout the entire bikini wax, including after getting alllllll up in my backside. If you have ever gotten a Brazilian wax, you know what I'm talking about. You get a butt strip. No crevice is left untouched. It is very detailed. Very. Luckily, I always clean thoroughly before a wax. That's not the case for many people. She didn't even clean me beforehand or put anything soothing on afterward. I was supposed to get an eyebrow wax, too, but I just couldn't. She kept pushing me...but no way could I allow the wax to touch my face after that. read more

We have been coming here since they opened and love the team here! Ryan, Nancy and Emmy are the best!! read more

horrible customer service zero STARS... -rude -unprofessional -quality of work: terrible! if you speak up making them aware that you are unhappy... they will start talking about you solid nails has a group of nail tech's that could use additional training! read more

Horrible experience. I never leave bad reviews but this experience warrants it. I made an appointment for me and my daughter at 5pm. At 5:45, after soaking my feet in a tub for 45 minutes, a tech finally arrived at the station but only after I had started drying my feet off to leave. My daughter on the other hand was left sitting in a chair for an hour and a half with zero service. She determined that she was out of time and needed to go home so she approached the front desk to let them know. She stood there for a few minutes and not one employee assisted. She could not even let them know she was leaving. I asked the tech to just finish my pedicure as quickly as she could - no frills - no massage, no paraffin wax. They still tried to charge me full price. In all my decades of going to nail salons, this experience was like nothing I have ever had before. I will NEVER go back to Solid Nails. Please save yourself the time, money, and peace of mind. read more

I've come here a few times, the first time I called I asked for a specific person (whom was recommended to me) however that person has never done my nails. Calling to make an appointment was also useless. My app was for 5pm they didn't start till 6:30. Every time I've been there I've had someone different and sometimes it was good and others not so good. Basically they make you wait a while just to then Rush your service but they definitely charge like it's premium service. I got one pedicure and I really dislike when they hand you a book to pick which pedicure. So they can basically judge you based on which service. I wanted the classic pedicure. Which is $35 but she treated me like it was free. She didn't push back my cuticles . The way she scrubbed my feet with the pumice was nonexistent . It was a 10 min pedi. I said never again. Yesterday was the last straw for me. I had waited 30 mins already and that's fine but I didn't want to wait any longer and when I went to leave they basically all jumped down my throat thinking I was walking out without paying. Like no one noticed I was just sitting there. But we're quick to call me out. I'm really over these salons charging top dollar for mediocre service. Never going back. read more

Waited over an hour for a horrible nail job. Then was insulted by one of the employees there about how terrible the job was that they felt I should go somewhere else. I have never been so upset over receiving service. If I could give less then one star believe me I would. read more

This was my first time at this salon and I will be back! They were busy but I got seated right away. I got SNS on my natural nails and they look SO good--May did an amazing job! It was such a thorough manicure and the dip looks so smooth and perfect! read more

Solid Nails Spa - Nail Salons Near Me - Rock Hill, South Carolina

Love new solid nails spa. I had the best nail technician her named was Emmy. Thank you, for making feel me good. I got done Forever Beautiful Pedicure it felt so good to feet. I MS my feet it like pin and needles also bad nerve damage. Manicure SNS powder French tips. I know the place is busy but is worth going to. I treat myself once month nail is done. Everyone is a very friendly staff and clean place. read more

Solid Nails Spa - Solid nails spa - Nail Salons Near Me - Rock Hill, South Carolina

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Emmy is very sweet, I haven't had my nails done by her but she is always smiling and kind to me. Ryan is very professional and did a great job on my nails for my first visit. The last guy who did my nails (did not get his name) did a good job but was not too friendly with me. (Maybe he is just quiet? Maybe just had a bad day?) The 2 times I've been here they've been busy but started my appt right away, maybe bc I scheduled online first. They are very good at what they do, but if you're not the person who has a lot to spend on your nails this may not be your favorite place, as they tend to be pricey. ($80 for what I got both times) read more

Solid Nails Spa - Nails done by Ryan, photo right after leaving. - Nail Salons Near Me - Rock Hill, South Carolina

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Worst service I've ever experienced. Appt booked and confirmed for 230pm for pedicures and it took an hour before anyone even acknowledged us, then to add on to it both of us got the exact same pedicure service including gel, while my friend got Awesome treatment the guy who serviced me, barely scrubbed my feet then dug into my cuticles so hard i bled and the added alcohol (acetone) on top of that. He also added the hot towel and threw it on me before i could tell him it was too hot, i had to take it off and the tech next to me grabbed it and had to point out that it was way too hot for skin. My friend then decided to get her nails done as well and they agreed and sat her down and then ignored her for 30 minutes she almost walked out had they not addressed her as she was about to walk out. This place doesn't care about their customers, just money. Don't waste your time here read more

I came in on yesterday to get my fill-in. It was a new girl that did my nails. She instantly said I needed a new set because 3 nails was lifting. I explained to her that I had just received a full set from the same nail salon. So if it's lifting the last person who did my nails at this shop 2 wks ago did not seal them off properly. She instantly got an attitude and said if it didn't work with sealing it off that she is not responsible. I have never heard that before from a mail tech they would seal it off properly and move on. She kept asking me about a pedicure but she was only 24 and new I was concerned that my services was not gonna be up to my expectations. She starts speaking in Asian and the male tells her to charge me $50. Which is the price for the new set anyway. I went with it to avoid confusion. After showering twice more realized that the paint and stuff is not leaving and they look terrible so I called this morning for the gaps to be filled, excess acrylic removed and a repaint. I spoke with Candy the manager after asking for the owner. She told me I had to come in for her to see my nails. I obliged. Once I got there the man wanted to see my nails the same man that told her to charge me for a full set but she never did a full set. He stated that all I had was a repaint issue and I begged to differ! I asked for someone else to do my nails to avoid a battle with the young lady. Her attitude was not friendly while providing the service which was very uncomfortable in itself! Again, I asked for someone else and asked for Monday to avoid the crowd from the weekend. But more importantly The male told me that I would have an hour wait so I preferred an apt. When I asked he instantly said I had to go online. I call any other time but I was actually in person so what's the need to go online. That was the second time I felt a jab while communicating with him. So I spoke on it he then set the appt. Terrible experience with management. I am hoping to get my nails repaired without any more problems. read more

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First of all let me say, I never write reviews even when I feel like I didn't have a good visit to a location but truly, this is the worst nail salon I've ever visited in my life. I came in for a gel x set and to start they applied cheap fake plastic with who knows what glue, I'm horrified. After less than 48 hours, total of four nails fell off. It's clear they don't know what they're doing and they do not know how to do proper gel-x and DO NOT have the products for gel x. I ended up going to a different salon and the salon artist told me that these were terrible plastic nails that this salon used and most likely all the remaining nails would fall off within the next few days not even lasting 5 days!! Do not ever come to the salon if you're looking for quality nails. I worry for the safety of my nails now . I would not recommend this salon to anyone. Save yourself , time , stress & money! Go elsewhere. read more

If I could not put a star I would! This place is terrible! My sister in law called right when they opened and asked if they could take us both for mani and pedis, they said yes they could. When we got there it was chaos from the beginning, the nail tech who had my sister in law told the manager she didn't want her to begin with, secondly they split us up. The manager who did my nails was fine I felt rushed but he did a good job, the lady who did my pedi was the worst! She told me I had ingrown toe nails and she was going to fix it for me made both of my big toes bleed not to mention she cut the bottom of my foot. The nail tech who had my sister in law was so unorganized and didn't do anything my sister in law wanted. Not to mention one of the guys in there was singing so obnoxiously. I have never been in such a unprofessional, unorganized, loud environment! I would never recommend this place!! read more

Solid Nails Spa - Nail tech also cut the bottom of my foot. - Nail Salons Near Me - Rock Hill, South Carolina

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Very clean place and lots of color choices however they don't have OPI. My mail tech was May and she did an excellent job. Had an appt and arrived right at 9am on a Saturday and was promptly seated and soaking in the pedicure area. Had to wait about 10 mins before more technicians arrived and the place was packed by the time I left at 10:30. Definitely recommend an appointment most especially on the weekends as they filled up quickly. read more

I chose this nail salon because of the ratings. I called and made appointment for 10:30 AM. After we arrived, we were seated immediately but at 11:15 they still had not come to work on our toes. I approached the manager and asked him how much longer it would be and he told me soon without apologizing for the delay. They did not begin the treatment until 11:25 AM. I chose a higher end package which was reasonably priced. The treatment was average and they were very rough on my sister-in-law's toes. I was extremely disappointed to hear that they were charging $15 for gel which I believe is asinine compared to other salons. I would never recommend them to anyone. read more

For starters, I booked my appointment for 2:45 (I even came in a few minutes early) and I wasn't seated until 5:30. I tried not to make a big deal out of this because I understand that nail services take time and things happen. Secondly... prior to the nail tech getting started on my nails, I showed her a picture of what I wanted (I'll put the picture down below). In the first picture, I told her that I didn't want my nails that long--I wanted them a lot shorter. When she finished my nails, they were very pretty. When I went to pay for my set, she took more money off of my card than she was supposed to. Allow me to explain: I watched her swipe my card once and she punched some numbers in. Then, she tried to tell me that my card "declined". Mind you, my set costed $100.00 even and I had more than enough money to pay for it. I said, "Oh, well that's odd because I just used my card earlier today and it worked perfectly fine". I checked my recent bank activity and it showed that she had taken $10.00 off of my card when she swiped it the first time. I showed her my account and she still tried to tell me that nothing was taken out of it. So I swiped my card a second time, and it went through. So not only did I pay $100.00 for my nail set, but she took it upon herself to take $10 more dollars and then lied about it read more

Solid Nails Spa - This is what I received, and again, they're really nice - Nail Salons Near Me - Rock Hill, South Carolina

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first time getting my nails done in such a long time & they made my experience so comfortable and good! i definitely recommend them. i got a basic gel mani pedi & i feel like i paid a more than reasonable amount for what i received! they were fast, clean, kind & obviously amazing at what they do definitely coming back to this salon. read more

Solid Nails Spa - gel manicure - Nail Salons Near Me - Rock Hill, South Carolina

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Worst experience ever. Customer service is the pits! I had an appointment but when I walked in although there was a person right at the front desk just pointed to the seat for me to have a seat I guess. Never gave me the color choices or anything. Then when they finally acknowledged me the manicurist finally asked what color do you want. When I told her they never gave me the color wheel. Rudely got someone to give it to me. Proceeds to bring the clippers near my nails - without asking-then I said no just shape. Gel polish dryer was not working and I said to her it's not working. Then when I got so frustrated that I said please just finish up my nails and get out of here. Then she started apologizing and saying the problem the whole time was she can't hear. I understand that if that is the reason but the whole experience was just terrible. read more

I originally made an appointment a few days before for 11 am. They called me and told me they were too busy and to come at 1 pm. I rearranged my entire day so that I could go at 1pm. I arrive on time, and they directed me to sit in the chair to start my pedicure. My feet was in the water for 50 minutes, and no one came over to start my services. You change my appointment for a later time, and when I do arrive on the set time, almost an hour past, and I still was not taken care of. Very unprofessional and my time was wasted. read more

Opened at 9:30 am. Arrived at 9:35 am. PACKED!! Every technician busy. Wanted only a Dipping Powder w/Tips. Waited 2 hours to actually be serviced. Customers with appointments MAY receive better service then walk ins. read more

I really wanted to like this nail salon. They do great work, so after giving them multiple chances I have to say I would NOT recommend this salon. Please be prepared to wait a minimum of 4 hours while getting serviced here, even with an appointment. Today, I attempted to give this salon another try. I came at 10:45a and was finally done around 3p for a pedi and full set. I had a coupon from them that had expired just 2 days prior, so I asked if the manager Ryan if he could honor it considering the extreme wait time. Without much consideration he quickly said no. This is extremely terrible customer service. This salon has no regard for their customer's time, nor do they care about great service. A little pricey as well for the services. If these are things you value as a customer, I would NOT go to this salon. I will not be returning. read more

I thoroughly enjoyed myself here. I will most certainly come again. I booked an appointment online and they were ready for me when I walked in. They were very busy but they seemed to have honored my appointment because she was ready for me at my appointed time. I don't know how the experience will be for just a walk in, but I'd recommend making an appointment on their website. It's very simple to use. read more

Solid Nails Spa - Men's Mani w/ clear gel - Nail Salons Near Me - Rock Hill, South Carolina

Highly recommend I always leave happy, Andy is amazing !! They will always provide you with what you want, and will always tend to your needs ! read more

Solid Nails Spa - Nail Salons Near Me - Rock Hill, South Carolina

$50 later, and I walked away with my nails, looking like this, after washing my hands. 30 minutes for a rushed dip manicure. Do not recommend, or at least don't recommend going on a Saturday afternoon. read more

Great service. Great atmosphere. They were given an assignment as it was understood. Definitely my go to spot for nail and feet

My 1st experience here with the nail tech Andy was a tragic hot mess. He was lazy and mean trying to talk me out of a design, because he doesn't really want to work hard but charging 60 dollars and picking choosing who he will properly service. If you want quality service and consistency dnt look for it here. I dnt care how good of nails they do you will not curse me and think I will spend another dime at that place. ANDY needs learn the value of quality services. He is rude and very unprofessional.as well unmotivated to do your nails he rushes and has a bad temper and horrible hygiene. read more

I had a great pedicure from Anna, but then when I went to get my full set and I had Lin for my nail tech and it was a horrible experience!! First, the whole nail salon breaks state board regulations by using nail files that have already been used on other people. Second, they talk about the clients in Vietnamese to eachother( which I used my translator app for). Lastly, they are racist and talk badly about "black girl" in Vietnamese. I will not be returning and I will be filing a complaint with SC state board of cosmetology read more

Took my daughter in to get her toes painted, super quick and top quality. Friendly employees, clean spa, and not overly expensive. If we lived close, this place would be our go to. read more