I have been going to this Salon since 2022. Last Saturday, I made an appointment. Had my acrylics done (fill in), pedicure (heel treatment) and waxing. Less than 5 days, 4 to be exact my 1 nail chipped (the nail & gel polish) & then my thumb nail broke off!!! (Acrylic & gel polish). I texted them...no acknowledgment whatsoever. I showed up Saturday evening to get my nails fixed. The woman ONLY fixed the 1 nail...thumb nail after hurting me. The salon closes at 7. The place only had 1 client there. I arrived at 6. It doesn't take an hour to get the situation right. So why the rush? She got a tip to PRY off the acrylic on an obvious damaged & thin nail. My nail was sensitive at that point. I told her it hurts. She continued...then said to me "I'm not doing aanything". Well lady I do not exaggerate Pain. I had to ask her, "Can't you soak it off"? Before she actually did. SMH I then asked her to change 2 nails (sweater weather nails) to black glitter. I feel I shouldn't have been charged for anything, but I was charged another $10. For $10 they lost a great tipping customer who was a regular. I won't be going back, there are many other salons in the area. read more

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This place is a rip off unfortunately, went in today to get a fill-in after holding off for four weeks when I got my last fill in beginning of February, because right afterwards I had one nail break. This has never happened with any stylist that has done my nails up until one guy did them for me and said that I needed a new full set because I had not gotten an acrylic lay since October. At first I didn't want to do it but then I was talked into it so then I was fine with it and I paid for it. it was done so poorly to where my nail broke a couple of days after so I go in today to try to just get a fill in and hopefully get that nail fixed and the same man that did my nails last time claimed that I did not pay for a full set last time when I watched him lay the acrylic and told me that I would need to pay for a new full set. This is unfortunate because this is the first nail place I have found in a while that I enjoyed and I've been going to them for months even throughout all of the other charges and the things I didn't agree with. They also charge extra for you to cut your nails down after they grew with the acrylic so that was one of the things that also was annoying but this was my last day coming in. Definitely do not recommend. read more

Lady doing my nails wanted to upcharge on everything then storms off when I had questions saying I had an attitude. Since when was a half of tip a upcharge for long nail. She was already up charging for take off then wanted cutdown then upcharge long. I would have walked out w $80 on plain jane nails! All that a she did not even offer me a water so who was rude. She just wanted money an was not concerned about the service. Another staff member proceeds to jump up an tell me what I am going to pay for when she stormed off. Needless to say that did not happen. But his rude ass did not try to resolve the issue when she made it worse. I feel like they treat ppl different there not sure if it's color or regulars. This is a no return business Nails finished elsewhere read more

Platinum Nails - I do not think these qualify as extra long especially when she just cut my own nails that were longer. - Nail Salons Near Me - Rock Hill, South Carolina

I took my mom to get basic mani/pedis and it was an excellent experience. The service was fantastic and there was no pushing for upsells or trying to convince me to get color. Mom asked for a neutral color for her nails and the nail technician found this perfect light color that she loved. I also loved that we were in and out in 40 minutes. I'll definitely return. read more

Well... I didn't think that spending time in a nail salon was my idea of a good time, but I have seen the light! My friend and I went here for a quick little nail spa check out session since they just opened, we were curious. You have to at least try new things once in a while, right? Plus, my nails did look a bit rough. Johnny took great care of me with a gentle mani/ full set gel and dip set. He has a great sense of humor! my friend had Will and he was a little more quieter but also a great sense of humor and very professional. After my nails were complete I even got a sugar scrub and I have to tell you it is amazing it made my hands so soft and silky! The sugar scrub was very beautifully scented with almost a fruity flower note. The entire salon is very beautiful and aesthetically pleasing with the white and silver furniture. I truly saw and experience nothing that really needed improvement, when we came in for our appointment we did wait 20 minutes before we were seen but we also were a tad late for our appointment so of course naturally he took another person before us but he was so quick that we didn't mind at all. we both brought in photos that we found on Pinterest and both Will and Johnny were able to replicate exactly what we saw and we left with the most gorgeous nails. Booking made easy online, via phone or they except walk ins! Take a chance, guys! A little self-care never hurt anybody. The proof is in the photos. Honestly. I actually waited two weeks before I made this review public because I wanted to see how long they would last and right now my nails are holding up perfectly. read more

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I just moved to the area and had to start over finding businesses for my grooming needs. I tried a couple others before trying Platinum Nails. I found my place! read more

Don't waste your time or money. Rude staff with poor customer service and interpersonal skills. The woman with long black hair has a terrible attitude and does a terrible job shaping alongside terrible French tip painting. Their pedicure are great tho read more

I would definitely recommend coming here ! Fantastic service and my nails came out exactly how I had envisioned them. I'm definitely coming back ! read more

Platinum Nails - Nail Salons Near Me - Rock Hill, South Carolina

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First timer, already love the service. The staffs are super friendly. The atmosphere is chill and relaxing. They took good care of my nails and I got exactly what I asked for. 10/10 would recommend! read more

Platinum Nails - Nail Salons Near Me - Rock Hill, South Carolina

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My fav SNS place ever!!!! This is my second time here and I never regret to have my nails done here! They did an amazing jobs! Good place, good people, good drinks, and good services! Recommend!!!! read more

Platinum Nails - Nail Salons Near Me - Rock Hill, South Carolina

I started going to Platinum Nails over 2 years ago after my regular nail lady at JT Nail left to go help with her mother-in-law in LA. I have used several folks here at PN over the 2 years for various things, from pedi/mani, gel, eyebrow wax, and tint, so far I have not been disappointed yet. The atmosphere there is very pleasant and I'm in and out within an hour. Great Service. read more

I don't normally write a lot of reviews but I was highly dissatisfied with the services I received and want to let other regular acrylics wearers know this is not the place for you. For starters when the guy was putting tips on my nails he used the wrong shape. I requested coffin which is supposed to be done using stiletto tips and he gave me square tips and my nails ended up being a rounded square. Then when he was doing the acrylic it was so runny it dripped all the down my nail. Acrylic is not supposed to be that runny. Then my nails ended being so thin. 2 days after leaving the nail salon my thumb broke from simply putting on the trash can lid. And another one snapped in half a week later. They were so thin my friend through they were press ons!!!!! On top of that I paid an outrageous price of $120 for lousy nails. Don't waste your money here the nails will not last! read more

This salon is great! I was a walk in to repair a broken nail and they got me in. They were very nice and accommodating seeing o didn't get my nails done there before. The technician took her time with me to try and match the color even though it was not the same brand used before because I had gone to another salon. I will not be going back to my previous salon where I was a regular because of the exceptional service I got here at Platinum! The salon was very clean. read more

I absolutely love it here. I have been coming here for the last 6 months. The salon is super clean. The staff is great. My favorite nail technician is Kristine. I have never been disappointed here. read more

If you're looking for somewhere you can relax and KNOW you're in good hands(no pun intended lol), this is THE place for you to go. The detail and level of care that goes into your nails and feet is undefeated. I will definitely be back!!! read more