After again getting sucked into doing a bunch of soul-crushing "online" research, I was finally…read morefeeling ready to buy some additional exercise equipment. But as a small business advocate, I really wanted to buy local, so I decided to check out Sacramento Exercise Equipment Center again. Wow! Although it might seem like it would be an intense and intimidating place, the manager Dylon put us at ease (including on the phone). He's a very nice and helpful guy. And as soon as I picked up some of their equipment, it was a reminder that some things are just way easier and better to check out and buy in person, even if you might pay a few bucks more. While it can be helpful to read about a product online, it's obviously a whole different (better) experience to actually hold it in your hand, especially something like weightlifting equipment and with the help of someone as helpful and knowledgeable Dylon to answer your questions in real time.

On 9/7/2023 I purchased an inspiring 1C1.5 exercise bike! Dillion the manager showed me the Blue…read moretooth app. Got the bike set up and app would not work!!!!! Called the store from 9/7/2023 to 9/27/2023 and was told all kinds of lies!!! Today I took the bike back due to the lies, poor customer service, etc.... Then I went shopping for a new bike! Remember I purchased the first bike for $429.92! I went to the sister store in Roseville no knowing!! The sister store has the exact bike for $299.99! I ask the salesmen Colten about the bike and he says this bike does not even have Bluetooth! Then I tell him who I am, questioning everything he just said! And I tell him I paid 429.92! Your selling the same bike for $299.99!!! No! how can that be! Call your sister store and find out!!!! Colten was the one that told me he would send a tech. out to my house!!!!!! DO NOT SHOP HERE THEY ARE LIERS and they PRICE EQUIPMENT DIFFERENT FROM STORE TO STORE!!!!! My day off was spent with poor customer service, lies and gas at $5.42 a gallon!!!

I really enjoyed my visits and experience buying equipment here and Chris Ono is a rockstar and…read morefountain of fitness knowledge! Highly recommended. Now I need to clean out my garage and save up for a hack squat leg press machine.

Are you looking for quality free weights, selectorized strength equipment, or cardio equipment…read more(itreadmills, ellipticals, cycles, rowers, and Pilates reformers)? If you are, check out Fitness Outlet in Rancho Cordova, CA. Chris and Mike are super knowledgeable and have a great easy going demeanor. They carry new merchandise in brand names like Life Fitness, Hoist, Bodycraft, and Lemond. I just named a few brands, they have a bunch more. If you don't see the equipment in the shop, ask them because possibly they have it in the stockroom in the back or can order it. The staff realize that it is a major purchase and don't pressure folks. They actually encourage folks to test out the equipment. Even though hubs and I have been customers for over 15 years, we tend to take our time making a decision and go back to the shop often to look and test equipment. Often times we don't make a purchase. With that said, each time back, we are greeted and welcomed. No awkwardness. The prices are competitive due the brands. Customer service is outstanding.

David did an excellent job fixing my elliptical machine. From start to finish, he maintained open…read morecommunication, arrived right on time for our appointment, and was both prompt and professional. What I appreciated most was that he took the time to explain what he was doing and walked me through his findings instead of just completing the repair and leaving. His knowledge and transparency gave me confidence that the issue was being addressed correctly. I truly appreciate his professionalism and customer service. I would highly recommend David to anyone needing fitness equipment repair or maintenance!

My treadmill died and I saw these reviews and I agree!…read more Super helpful, friendly and responsive! Highly recommend.

Great service and quick pick up with flexible times. The equipment is all great quality. It…read moredefinitely makes it easy to setup your home gym when you have Elite Home Gyms in the area. Pro tip: Follow them on Instagram for additional information on new products and restocks. They're very responsive to direct messages too.

CODY! Thank you so much for sourcing the 12 mats and bench for me! Best yet, he won't take your…read moremoney and make you wait for months with no product! Definitely going to pick up a couple more things so I will be in touch!

Great little gym shop. Has everything you need and it's all on display to see/try out. Thankful I…read morefound this place because it completely stocked up my garage gym. Prices are great and owner/employee was really helpful.

From the owner: We specialize in having the best equipment at the best prices, always being in-stock. We offer…read moredelivery and assembly as well with a fee. We also have an personal trainer part-time at the shop who can give you info on the best workout for the machines.

Best place to get high quality workout machines. Super helpful and patient with answering my…read morequestions. Thanks Dungeon Gear- love my home gym setup!

From the owner: Commercial grade equipment/ supplements/ free inbody testing…read more Always discounts for first responders, military, gym owners and trainers Transformation challenges with cash prizes

October 4, 2025. The…read moremorning started perfectly -- my mood, just like the weather in Sacramento, was phenomenal and full of positivity. Everything was going great... until I went to the Big 5 store on Elkhorn Blvd. At first, the saleswoman was polite, but after she called the manager to handle the return of a defective inflatable mattress, the situation changed completely. The manager was extremely rude and disrespectful -- he kept snorting, interrupting, speaking in an irritated tone, and showing open aggression. I couldn't argue or raise my voice -- my English isn't strong enough for that, which can easily be confirmed by the store's security cameras. So I calmly and respectfully called my daughter to help explain the situation over the phone. The manager spoke to her rudely and irritably, getting upset when she referred to the official Big 5 website, where the return policy is clearly stated differently from what he claimed. He even tried to intimidate me by threatening to call the police, as if the police were some kind of punishment force that would come and "throw me out of the store." I never raised my voice, never acted rude or aggressive -- I was simply trying to return a defective item, staying calm and respectful the entire time. In the end, the manager grabbed the box with the mattress, carried it outside, and ordered me to leave the store. I was completely shocked by this treatment. I never expected that a well-known retail chain like Big 5 could allow such behavior toward a customer. I sincerely hope that the company's management reviews the security footage, investigates this incident, and ensures that such behavior never happens again. Im​ really interested to see if the same behavior continues from that manager and if anything action will be taken towards stoping it.

I had an experience with a gentleman named Ryan today which was absolutely pleasant for once. He…read morelistened to all my needs for my daughter's shoes and help me out to find the right pair usually I don't get any help