Nick was very helpful in helping me choose a quad cane and adjusting to my height…read more There are a lot of home medical supplies here! We took an hour just going through chairs, cushions, accessories, canes, walkers, bandages, splints, supports, shower chairs .etc etc He's been here over 25 years and it shows .

I worked with a representative named Rails. He was very helpful and explained the products and got…read morethem in the mail same day. unfortunately the sizing chart on the product was inaccurate he actually picked the right products for the information I gave. So I called back to talk to him he fixed the issue and reordered the products. Dealing with all the issues involved with each client can be so frustrating . It was a blessing to actually talk to a person who was more than helpful and efficient. Great job rails much appreciate. Thanks a million Rails

Nurse Mia is the absolute worst. She hasn't the slightest clue how to do her job. I tried to be…read moreaccommodating and explain over and over again my needs ect but she just kept talking to me like a robot and it wasn't even about anything I was talking about. I've never met anyone so confused before. Confused about everything I said from my medical needs to where to park at my house. To top it all off she terminated all of my services including my ability to order the supplies I need. I never asks her to cancel anything especially the supplies I need.

My mom received post acute rehab care for a back injury including PT/OT, CNA and nursing. Positive…read morethings are private rooms, allowing visitors, great team of CNA, nursing and PT/OT. Management is poor and discrimination is a thing. I stayed with my mom 24/7 and some of the staff were cruel with me while others were angels. My mom's mobility required 2 persons which I was one of them doing it with complete love. However, I was mistreated by management through passive aggression including verbal insults. The center refused to allow my mom additional days of therapy because the nurse director "did not like me and my sick mom".

The service was excellent! I was assisted immediately upon walking in, and they had the brand,…read morecolor, and size of scrubs I needed for nursing school. The prices were great, too! I'll definitely be a returning customer whenever I need new scrubs.

I have been shopping here for a very long time. Always a great experience! They will bring you…read moredifferent sizes and brands of clothing while you are in the dressing room. They try to find exactly what you are looking for. For those complaining about their operating hours because you work night shift...come on your day off, like the rest of us do!

Ordered over the counter medication for my mom last Wednesday today is Sunday…read more Had to have a label on it because she is in a care home. The order was not ready and they refused to take the gift card we received from medical. Total incompetence

I've been waiting over a week to have pain meds filled. I called and talked to a staff member. I…read moreasked if all CVS pharmacies in the area had the same problem, or just this one. She actually said, "Probably just this one," in a very cheery voice, with absolutely no concern. Truly a study in callousness. Before you ask, I need to use a GoodRx coupon as insurance won't cover, or else I'd use a different pharmacy. Steer clear. I've already filed a complaint with the Board of Pharmacy. I checked the BBB and there are hundreds of one star reviews for delays, among other things.

I have been going to Anderson Bros for my whole life. They always have my prescriptions ready when…read morethey say they are and usually the same day I call them in. When I walk in and want to wait, usually doesn't take more than 20 minutes. Definitely something that Walgreen's, Rite Aid and CVS has never done for me. When they have any issue with stock, insurance or anything else they call me and fix the problem quickly. The only issue that I have ever had is with the newer staff members. They are not the friendliest. Sometimes I feel they do not listen to me completely and I actually prefer to either speak with the pharmacist or I believe her name is Kathy. Kathy is amazing. She knows my name when sees me. Knows how many prescription I get and can tell right off the bat if something is wrong with them. I prefer to visit Anderson Bros over any pharmacy, even with the new pharmacy desk people. When I have gone to Rite Aid, CVS, and Walgreen's when Anderson Bros has been closed, it took hours to get the medication if not days.

I also need to add that they need to emphasize health and cleanliness with their counter staff. One…read moreyoung woman has worn the same pullover sweater all winter, and I've watched it get progressively dirtier and dirtier. It was black and white and now it's brown and black. She also doesn't bathe regularly, and when I went in recently, the whole store reeked. She's a lovely girl but clearly has issues. Any health facility-including a pharmacy-should focus on cleanliness. They also don't charge my insurance and I have to tell them every time. They want me to pay full price. I'll give it one last month but then after 30 years, I'm going to have no choice but to transfer everything to CVS.

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

Anita communicated with our Florida based scooter company to get our fold up scooter running again…read more She sent pictures and videos to help justify a warrantied scooter. Did that all on her own time. She charged a reasonable rate per hour and she took care of the emotional hassle my wife had to deal with. Very impressed with Anita's professionalism. Scooter is running like a top now. She instructed us how the scooters last the longest. Thank you Anita

Excellent service. Anita can fix just about anything on a wheelchair and has good advice.read more

Customer service at this company is lacking to say the least. Be prepared to advocate for the…read morepatient because you will be forced to wait for services you have to wait for a call back you have to wait for someone answer the phone which very rarely happens. All I can say is good luck... Update; they have refused us service due to telling the truth in this review. This place is sad and will be reported

Great service, I went in to pick up a shower chair, and the service was excellent, the gal working…read morethere put the chair together for me and was very peasant to talk with. Thank you Julie H