Fortunately a store like this exists . It is much needed in a community the size of Roseville…read more They are stocked to the brim with products. There comes a time when a drug store does not have what you want or need when it comes to Medical Supply. The staff was very helpful even though my request was not a big ticket item. While I was there I looked around and thought that it's amazing how many different pieces of equipment are needed to help people and make life a little easier . Rather than ordering on the Internet , this is a handy place to try out whatever you might be looking for. Located on a bust corner of Douglas and Sunrise so be ready to make the turn into the parking lot.

Bischoff's Medical Supply does not stand by their return policy. I bought a $600 wheelchair based…read moreon their return policy of return within 7 days of purchase. Bischoff's refused to take it back due to writing marks on a peel-off sticker. Infuriating...False Advertising...Deceitful...

I was in need of a ride on scooter so I could attend my sons graduation. Health quest was…read morewonderful and had the right scooter that I need. I would not have been able to get down to the football field for the graduation if I didn't have the ride on scooter what a life saver and I was able to enjoy the graduation without my legs hurting. Customer service was wonder helpful Vanessa was the best. If you need to rent a ride on scooter or any other scooter go to Health Quest!

Vanessa is a hands on type of owner. She is available to answer all questions and is very helpful…read morewith suggestions and working with you and problem solving to meet your needs. I will be back.

The staff here is amazing! Super helpful, very considerate and thoughtful. The store is well…read moreorganized and fully stocked, so you should be able to find what you need here!

Excellent products. Excellent in-person service. Great selection. When I was injured, they had many…read moreproducts to meet my needs. Great well-informed personal service demonstrating the product usage and operation in detail. They had a great variety of wheel-based walkers. They even offer replacement tops and handles to refurbish old crutches. Reasonable prices. I highly recommend Bischoff's.

We had a wonderful experience at Mobility One. Kristi (sp?) was patient and thoughtful in her…read morerecommendations and compassionate in response to my being upset at needing a power chair. She showed us several options, skillfully and professionally explaining the pros and cons of each until we settled on a very light but powerful power chair. She listened to our concerns and gave us the attention we needed to make a great choice. I wish every business in the area had people like Kristi. Being disabled sucks and every day it is a challenge to keep going and with the help of Mobility One I believe I still have a few miles left.

Outstanding business!…read more The knowledge, commitment, professionalism, and attention to personal needs cannot be matched!! Lolli, Wayne (Pop), and the technicians are a team that stands behind their product and stands up for the customer. We will only do business with Mobility One as they have never met our expectations but always EXCEEDED them!!! Their product line is impressive! Don't delay...get moving! Tim & Carol Kelly

I purchased some emergency food from them. The guys working there were very helpful and super nice…read more Definitely a place to go to for bug out gear/food or just to be precautionary.

Bummer! Closed. I miss the store and don't have the time to drive to Nevada. Good products and…read moreexpertise are .issed

Customer service is wonderful! Staff is so helpful…read more It's easy to talk with staff, get refills, have meds shipped.

I recently called in a refill for a medication and received a message telling me it would be ready…read morein one week. I called to ask if it could be done sooner since I was leaving out of country in 4 days. The Pharmacist told me he could arrange pick in 4 days. I later received a message that my RX was ready that afternoon! They went above and beyond to get me my medication!!

I have been shopping here for a very long time. Always a great experience! They will bring you…read moredifferent sizes and brands of clothing while you are in the dressing room. They try to find exactly what you are looking for. For those complaining about their operating hours because you work night shift...come on your day off, like the rest of us do!

Store is going out of business soon. Currently selection is limited but everything is 20-30% off.read more

The women at the pharmacy counter are always amazing!…read more I went it literally at 8:50 (they close at 9) and had a whopping 3 prescriptions I needed filled and picked up after a late night urgent care visit. They made sure I got my medications that night! Thank you ladies!

I go here often because I live right next door. But omg I hate this place. I actually can't believe…read morehow long it's taken me to write a review. The pharmacy won't even attempt to fill your prescription until you are there. I could've had a doctor send in a prescription 48 hours ago, received texts that it was processing and then filled. It doesn't matter. It's like it's their policy to only fill prescriptions after the guest has arrived. Which then takes 30 minutes. Photo center also never has anyone there. I once waited 30 minutes. The next time, I just went behind the counter and grabbed my prints myself.

Why in the world review a home healthcare supply place? Because I've been ordering supplies for a…read moreloved one from them for years and they have always been consistent with their amazing customer service. I've used ADL for approximately 9 years and I have never had a single issue that hasn't been corrected immediately. I've always dealt with them over the phone. Any time I call them they are quick to answer all of my questions. Anyone I've ever spoken with has been extremely polite. I receive monthly shipments from them. Last month I changed a size and this month I got the wrong size. I gave them a call and they immediately made arrangements to have the items picked up the next day and the correct one's delivered once they put the order in. I was told to leave the items for UPS to pick up and that they'd order the correct size. I was shocked when I arrived home to find that they had taken the incorrect items and that in their place was a shipment of the correct size. I really hope I don't have to use them forever because it would mean some things have changed for the better but for as long as I have to use a healthcare supply place... I will definitely continue using them.

COMMUNICATION. ADL…read moreplays a voice recording while you're on hold about how they score so high with BBB and how they are the best company. Two months in a row I've had to follow up on my daughter's prescription and supplies because they were not sent out at the scheduled time. This month I was told my daughter's supplies were shipped on the 18th only to call on the 27th and find out they needed a new authorization from my insurance and a correction on the prescription from my Dr. Not once was I contacted to be informed that I don't have an authorization or that there was a correction needed or that my daughter's supplies weren't going to be sent out. On the ADL website they have a blurb about costumer service. "ADL Customer Service: Our Customer Service Representatives are more like Case Managers. Each is responsible for a segment of our customer base, and they're with you from start to finish. Our Customer Service Team are specialist in insurance coverages, product knowledge, required medical documentation, and in being pleasant, professional and compassionate towards you, our valued customer." Section 5 of "our process" states. " Speaking of communication, our Customer Service Representatives are always available to be contacted either by business telephone, fax, email or VerbalCare®. In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise. Communication is key and ADL understands this." AGAIN THEY STATE!! "In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise." When asked why we weren't contacted a manager responded with "we're really busy". This is a business that people rely on for daily living needs and one can't even do that. I will say the customer service representative can be very kind except for when questioned on why things aren't working properly. If you must work with this company be prepared to call every month and run around in circles to ensure everything you need is in order for shipments to be sent.

Extremely happy with the custom ramp installed by John from lifewaymobility (Rancho Cordova…read morelocation) at my elderly mother's home. John explained the process thoroughly from how he was going to install the ramp and how to care for the ramp. The project start (consultation/quote) to finish (completion) took much longer than anticipated but had to do with the unique configuration of the ramp. John was quite creative on how he installed the ramp and we couldn't be happier! Thank you, John, Shannon, the ramp fabricators and the rest of the lifewaymobility crew!

On the positive side, the Bruno Elite product is good and our installation went well. The rest of…read moreour experience has been negative, and we are worried what that means for any future service experience. The salesman told us a few things that later turned out not to be true. He also did not give us good product advice. We have a narrow stairway with two tight turns. We had asked about the Bruno Elite just because it was the one we tried out at the Union City showroom and liked. The salesman, Pablo, kept commenting on how tight our stairs would be "but it'll work." After installation, we found there is a more compact unit better suited to narrower stairs. He should have told us that and offered it as an option. So now we have a stairlift that is bigger and clunkier than we would have liked. After we approved the drawings and made a hefty progress payment, no word from Pablo on installation schedule. The date on our contract came and went. I emailed him twice and called. I finally texted him and got a short response just telling me to call the installation department. Several phone calls later they finally got back to me. They told me Pablo had been let go. Well no wonder, but that didn't do me any good. After installation, which was about a month later than we were told, I contacted them about coming out for a small adjustment. I was told multiple times that they'd get right back to me with some date options. I still don't have those. The GM also took more than two weeks (and two inquiries from me) to deposit our final check, which was inconvenient for us. I'd like to love my stairlift, and I'd like to love this company, but they have fallen short, which worries me about the future with them.