Fortunately a store like this exists . It is much needed in a community the size of Roseville…read more They are stocked to the brim with products. There comes a time when a drug store does not have what you want or need when it comes to Medical Supply. The staff was very helpful even though my request was not a big ticket item. While I was there I looked around and thought that it's amazing how many different pieces of equipment are needed to help people and make life a little easier . Rather than ordering on the Internet , this is a handy place to try out whatever you might be looking for. Located on a bust corner of Douglas and Sunrise so be ready to make the turn into the parking lot.

Bischoff's Medical Supply does not stand by their return policy. I bought a $600 wheelchair based…read moreon their return policy of return within 7 days of purchase. Bischoff's refused to take it back due to writing marks on a peel-off sticker. Infuriating...False Advertising...Deceitful...

I was in need of a ride on scooter so I could attend my sons graduation. Health quest was…read morewonderful and had the right scooter that I need. I would not have been able to get down to the football field for the graduation if I didn't have the ride on scooter what a life saver and I was able to enjoy the graduation without my legs hurting. Customer service was wonder helpful Vanessa was the best. If you need to rent a ride on scooter or any other scooter go to Health Quest!

Vanessa is a hands on type of owner. She is available to answer all questions and is very helpful…read morewith suggestions and working with you and problem solving to meet your needs. I will be back.

The staff here is amazing! Super helpful, very considerate and thoughtful. The store is well…read moreorganized and fully stocked, so you should be able to find what you need here!

Excellent products. Excellent in-person service. Great selection. When I was injured, they had many…read moreproducts to meet my needs. Great well-informed personal service demonstrating the product usage and operation in detail. They had a great variety of wheel-based walkers. They even offer replacement tops and handles to refurbish old crutches. Reasonable prices. I highly recommend Bischoff's.

We had a wonderful experience at Mobility One. Kristi (sp?) was patient and thoughtful in her…read morerecommendations and compassionate in response to my being upset at needing a power chair. She showed us several options, skillfully and professionally explaining the pros and cons of each until we settled on a very light but powerful power chair. She listened to our concerns and gave us the attention we needed to make a great choice. I wish every business in the area had people like Kristi. Being disabled sucks and every day it is a challenge to keep going and with the help of Mobility One I believe I still have a few miles left.

Outstanding business!…read more The knowledge, commitment, professionalism, and attention to personal needs cannot be matched!! Lolli, Wayne (Pop), and the technicians are a team that stands behind their product and stands up for the customer. We will only do business with Mobility One as they have never met our expectations but always EXCEEDED them!!! Their product line is impressive! Don't delay...get moving! Tim & Carol Kelly

I purchased some emergency food from them. The guys working there were very helpful and super nice…read more Definitely a place to go to for bug out gear/food or just to be precautionary.

Bummer! Closed. I miss the store and don't have the time to drive to Nevada. Good products and…read moreexpertise are .issed

Customer service is wonderful! Staff is so helpful…read more It's easy to talk with staff, get refills, have meds shipped.

I recently called in a refill for a medication and received a message telling me it would be ready…read morein one week. I called to ask if it could be done sooner since I was leaving out of country in 4 days. The Pharmacist told me he could arrange pick in 4 days. I later received a message that my RX was ready that afternoon! They went above and beyond to get me my medication!!

I have been shopping here for a very long time. Always a great experience! They will bring you…read moredifferent sizes and brands of clothing while you are in the dressing room. They try to find exactly what you are looking for. For those complaining about their operating hours because you work night shift...come on your day off, like the rest of us do!

Store is going out of business soon. Currently selection is limited but everything is 20-30% off.read more

The women at the pharmacy counter are always amazing!…read more I went it literally at 8:50 (they close at 9) and had a whopping 3 prescriptions I needed filled and picked up after a late night urgent care visit. They made sure I got my medications that night! Thank you ladies!

This is just a review for their drive through pharmacy. They have reduced the hours, so that causes…read moremore customers trying to arrive when they open at 10 am. I understand being patient, but once you have people behind you, you can't get out of line to go inside. So during my 20 minutes in line, 10 were spent at the window waiting for the clerk to acknowledge me. They help everyone in line inside before handling any cars in drive through! Ridiculous system, they should help one inside, then one car. So the drive through lane was packed with angry people forced to idle in their cars in the heat.

COMMUNICATION. ADL…read moreplays a voice recording while you're on hold about how they score so high with BBB and how they are the best company. Two months in a row I've had to follow up on my daughter's prescription and supplies because they were not sent out at the scheduled time. This month I was told my daughter's supplies were shipped on the 18th only to call on the 27th and find out they needed a new authorization from my insurance and a correction on the prescription from my Dr. Not once was I contacted to be informed that I don't have an authorization or that there was a correction needed or that my daughter's supplies weren't going to be sent out. On the ADL website they have a blurb about costumer service. "ADL Customer Service: Our Customer Service Representatives are more like Case Managers. Each is responsible for a segment of our customer base, and they're with you from start to finish. Our Customer Service Team are specialist in insurance coverages, product knowledge, required medical documentation, and in being pleasant, professional and compassionate towards you, our valued customer." Section 5 of "our process" states. " Speaking of communication, our Customer Service Representatives are always available to be contacted either by business telephone, fax, email or VerbalCare®. In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise. Communication is key and ADL understands this." AGAIN THEY STATE!! "In turn, they will make contact with you, if there are any changes to your order status, insurance payment, or otherwise." When asked why we weren't contacted a manager responded with "we're really busy". This is a business that people rely on for daily living needs and one can't even do that. I will say the customer service representative can be very kind except for when questioned on why things aren't working properly. If you must work with this company be prepared to call every month and run around in circles to ensure everything you need is in order for shipments to be sent.

Being a caregiver for my son for 42 years and living in various counties in California, I've had…read moreexperience ordering incontinent supplies from various vendors. By far, ADL's deliveries have been the most consistent and on time. ADL's customer service is exceptional. I'd like to compliment Serina for her knowledge of the many products, her patience in answering my questions and for always being able to juggle changing orders based on our needs and the budget. Well done ADL & Staff!

Extremely happy with the custom ramp installed by John from lifewaymobility (Rancho Cordova…read morelocation) at my elderly mother's home. John explained the process thoroughly from how he was going to install the ramp and how to care for the ramp. The project start (consultation/quote) to finish (completion) took much longer than anticipated but had to do with the unique configuration of the ramp. John was quite creative on how he installed the ramp and we couldn't be happier! Thank you, John, Shannon, the ramp fabricators and the rest of the lifewaymobility crew!

NOT RECOMMENDED This company is incompetent and dishonest. They do not stand behind their…read moremanufacturer's warranty. I tried to get my system fixed from the middle of January to the middle of March and finally gave up. Here is my experience. Week1: Called for service. No response. Week 2: Called again, spoke to a person who scheduled service for following week. Week 3: Tech came, said it was the motor, under lifetime warranty. Said he'd contact manufacturer, get back to me. Week 4 & 5: No response. Called again, spoke to woman who said she'd been wondering about this service call and would look into and get back to me. Week 6: No response. Week 7: Called again, woman said she's send someone out. I said someone already came out, said it was motor. She said he was new and more experienced tech might be able to fix. Week 8: While waiting for tech she called and asked if I knew I had to pay for service call. I said why, if 1st tech was incompetent. She said 2nd tech agreed with 1st tech, saw videos he took. I asked why he was coming out. She said she'd get back to me. She did and cancelled appointment. Week 9: She called back and said they got a new motor but had to charge me $1200 plus $400 service call. I said it had lifetime warranty. She said it didn't. I have paperwork that said it was. They refused to honor it. I gave up and had chair removed. They charged me $600 to take it out. They will fix it up and sell it for thousands. DO NOT DO BUSINESS WITH THIS FIRM.