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Soler Realty NYC

5.0 (4 reviews)
Open • 10:00 am - 7:00 pm

By appointment only

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Trion Real Estate Management - 48 St Nicholas Pl

Trion Real Estate Management

(45 reviews)

ZERO STARS. Do not waste your time with Trion Real Estate. They are unprofessional and unorganized…read more I spent 3 weeks going through the application process, having to push them to get answers because they were just not communicative at all. I couldn't get a hold of them on the phone and waited days to even a week just to get a response through email. I was misled by Laura early on, having me believe I could secure an apartment and telling me "If I were you I'd wait for the 3 bedroom", so that's what I did. I did everything I had to do to ensure my family would have a safe space to call home after being displaced from a house fire. As a professional "director of operations" I wanted to trust her statements. It was weeks of back and forth, her telling me one thing only to go back on it the following emails. I paid for a Guarantor Service when all else failed, I made sure they accepted it (their company was listed on the site) and I paid a large fee. I got as far as Laura telling me I can sign a lease, gave me a move-in date and told her team to get the keys ready...all lies. The day before the lease signing Laura told me the Guarantor Service (that they accepted) was denied and they had the nerve to tell my fiancé and I they suspected we were lying about our house fire. Why would I go through all that trouble if I was lying the whole time? Nobody would go through that, unless they were in a desperate situation like I am. They also discriminated against my ESA dog because of his size, that is ILLEGAL. Afterwards I was told by a friend who previously lived in the apartment that there were larger dogs in the building. For a family owned company, Trion has no empathy for a family in need. In the end, I knew they just wanted to get more money out of that apartment. Thanks for wasting our time, we're still homeless. Do better.

If I could give them 0 or negative stars I would. This company provided an apartment that was not…read morepainted or cleaned on our move in date. The company failed to provide keys at an appropriate time after receiving all payments. They refuse to make repairs necessary such as having a front door that locks or an elevator that works. The property comes by to suppress you but not actually solve any problems, and has lied straight to my face multiple times. Don't ever live in their building

GEM Property Management Group

GEM Property Management Group

(3 reviews)

I have lived on tuckahoe road in Yonkers for over 25 years. I we have had a three story garden…read moreapartments on Tuckahoe road managed by Gem Management. Since they have taken over the property the property is a disgrace and disgusting to walk past. I'm not sure who or what is renting there but the place is starting to look like a city homeless shelter. Broken blinds, sheets hanging over the windows people hanging out... just filthy. I'm looking to move now since this area of Yonkers is going down the drain. Totally crap area now.

If I had any idea what I was in store for I NEVER would have moved to any building managed by Gem…read more Been here over 2 and a half years and had discovered roach infestation on Day one. Less than a year later I had mice in my kitchen. It's pulling teeth to get this building to do repairs to fully address any issue. Was told by the super that I have mice in my apartment cause the tenants below me and below them have very dirty apartments. I keep my apartment very clean and I think it's terrible this building doesn't fine or evict tenants that refuse to keep their apartments clean causing me to have roaches and mice. I live in a subsidized housing apartment due to very serious health problems and living here has caused me immense stress and my physical and mental health have declined as a result of living in such deplorable unsanitary conditions. After surviving the horrible horrors and trauma of being homeless to be moved here by a housing agency that's supposed to be looking out for those living with serious health problems is a very sad commentary on how those less fortunate are treated in Westchester county NY. I would hope this doesn't happen to people all over the country but I have a feeling it is commonplace. One last thing- if you call directly the man who seems to be in charge has a big time attitude problem and has repeatedly talked down to me and refused to accommodate very simple requests. If you can avoid it DO NOT rent an apartment managed by Gem. The roof leaks rain water in my apartment and they won't fix the roof! No one should have to live in unsanitary conditions regardless of income, location or anything. Paying rent should mean you live in a safe sanitary apartment. Did I mention neighbors who blast music and tv all night long?! And they get away with it and complaints are NEVER taken seriously. Hope this helps someone from going through my experiences here.

Soler Realty NYC - realestatesvcs - Updated May 2026

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