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    Trion Real Estate Management

    2.4 (45 reviews)
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    Services - Trion Real Estate Management

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    Bug traps found in our apartment after move in
    Betsy L.

    I strongly advise you do not move into any property managed by this company. My husband and I lived in one of their buildings for two years. The first year was fine - we barely ever needed to interact with them - except for the fact that they hadn't cleaned the apartment properly and about a week after we moved in, we found bug traps under the fridge and oven full of tiny bugs and hair. The second year was a nightmare. The heat went out in December during a cold snap and was out for multiple nights in a row (my whole family got sick). This was just the start of the gas and heating problems. From January to June, the gas and heat went off intermittently, for days at a time. For more than a month in the late spring, there was no ability to use the stove because the gas was off. There was no rebate on the rent and their solution was to give everyone hot plates. Please remember that this was during a global pandemic when everyone in NYC was shut in their HOMES! I recognize that Con Edison is a tricky company to deal with but to have this happen, during a pandemic, and not give folks money back on their rent to be able to buy ready-made meals or take out is egregious. Finally, they withheld money from our deposit but didn't post the check until after 14 days, meaning that, in NY, they legally forfeit the right to withhold money. Yet they're making us fight with them and take legal action to get the $175 back (once again, in the middle of a global pandemic!!!!). It's too bad, because the building was wonderfully located with a fantastic super, but I will never rent in a property managed by Trion ever again.

    Burner upon move-in.

    I'd recommend staying away from any Trion buildings if possible. They don't meet basic standards, and what they do borders on illegal and some things are illegal. When we moved in, it wasn't ready. Burners didn't work, oven and stove were filthy, bathroom not clean, etc. That is illegal and doesn't meet the warranty of habitability. If you're in real estate, don't work for them. If you're a tenant, don't move into one of their buildings. They seem to want to save money by making the super (who's excellent) take care of everything, but he can only be in so many places at once. It's been a very bad experience. Also, haven't had hot water for almost all of February. They've had boiler problems that never seem to go away and they've spent years saying they're fixing it.

    This is another leak that's been patched up at least 3 different times since I've been in this apartment.
    Felicia W.

    I really want to give them a ZERO star but that doesn't seem to be an option. I moved into one of their property last year. Gorgeous apartment even with laundry in the building. Only a month in a started having major problems, leaks being the number on issue. The building has rats, roaches and it leaks every time it rains. I've called, & sent emails with pictures. The super came by took pictures and nothing seems to get done. A year later back and forth with this company TRION REATLY located in mt.Vernon. The only time they seem to call is to remind you your rent is due. I called the building inspector and was told this is a known issue for them. HORRIBLE HORRIBLE HORRIBLE!!!! Do not BUY/ or RENT from this management company. YOU WILL REGRET IT. BUYER/RENTERS BEWARE!!!

    Trion has ignored any complaints about trash being cleaned up in the back of the building. We apparently have a super who never answers....

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    1 year ago

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    6 years ago

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    6 years ago

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    Laura P.

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    6 years ago

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    Laura P.

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    6 years ago

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    Laura P.

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    7 years ago

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    6 years ago

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    Laura P.

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    7 years ago

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    6 years ago

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    Laura P.

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    5 years ago

    Took time out of my day and rushed out of work to see an apartment that was absolutely nothing like the ad.

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    6 years ago

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    7 years ago

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    Laura P.

    Thanks for your feedback, Meca!

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    7 years ago

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    Laura P.

    Thank you for your feedback, Aldo!

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    6 years ago

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    Laura P.

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    Laura P.

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    6 years ago

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    Laura P.

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    8 years ago

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    Laura P.

    Thank you so much! We hope you are enjoying your new home!

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    7 years ago

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    Laura P.

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    Page 1 of 2

    Ask the Community - Trion Real Estate Management

    Review Highlights - Trion Real Estate Management

    Since being in my apartment, my experience has been that Laura makes sure her team follows through.

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    Houlihan Lawrence - 4 Valley Road Bronxville, NY

    Houlihan Lawrence

    (3 reviews)

    I have spent the past month or so trying to find an apartment in Westchester county. Houlihan…read moreLawrence has a great website for searching; however for rentals, the lowest maximum rent you can search for is $5000/mo. That should have been my first indicator that HL does not cater to the working class. When I found an apartment I liked, I contacted a broker through their website. A broker answered my questions about the listing. I sent back some information about my income and budget and told her I wanted to know how to proceed with renting the apartment. After her initial email to me, I never received a reply! I emailed twice more to make sure she was getting my messages - still, no reply. Meanwhile, my husband had been searching for apartments independently of me and ended up in contact with the same broker - she replied to his initial email with a lengthy response right away... So this confirms she had been ignoring my emails. I am not a millionaire looking for a Scarsdale mansion, but I think it is wrong for a company to devalue a customer based on a modest budget. Goodbye Houlihan Lawrence!

    We spent many months working with Sheila in their Bronxville office. I don't know what the other…read morebrokers are like, but Sheila is tops. We had a modest budget (modest for Bronxville) but really wanted to live there. However, we were also very specific about the type of house we wanted (pre-war, colonial). Sheila stayed in constant email contact whenever a house came up that she thought we should see. Her suggestion that we see everything in our price range was right on. It made us realize that we probably wouldn't find what we were looking for in our price range and that we might need to make some compromises. Sheila never made us feel like we were nuts to think we could find something and in fact, always stayed optimistic about our prospects. We really liked her no-B.S., straightforward, warm style. She was not a sell-at-all-costs, phony broker. She is definitely not your typical broker. Even when we eventually decided to look in a neighboring town, she referredus to another fantastic broker (birds of a feather, I guess) and stayed in touch! We eventually bought in that town with that broker but we still love Bronxville and dream of finding Our House there one day in the future and when that day comes, we will call Sheila!

    Park Sterling Realty - "Putting People First"

    Park Sterling Realty

    (3 reviews)

    I purchased a home through Bronx Sterling realty - Back then it was called Bronxville-Ley. It was…read moremy first home. So I'll never forget the experience. I'll also never forget The honesty, integrity and high degree of customer care with which I was treated by my agent and Leah Caro, the head of the firm. Fast forward ten years. I was looking for properties in Northern Westchester and found one in Waccabuc. I was pleasantly surprised to see a Park Sterling sign on the property. I was mistakenly put at ease by that sign. First of all, the owner of the property, Steven Angelilli, serving as his own seller's agent, didn't seem to know much about the property itself. For just one example of many, he stated that the septic could support a 5-6 bedroom house - it cannot. But he also told my real estate agent that he did not want a protracted negation. So, when I submitted my all-cash offer for the property and Steven accepted, I did not have any concerns. Well 24 hours later he accepted a marginally larger offer from a "Manhattan" buyer (as if that has any significance). And with that Steven demonstrated that the deal and his word mean absolutely nothing. Further more Steven came back to us and accepted an offer at a higher amount and guess what? He reneged again less than 24 hours later. Steven Angelilli's word cannot be trusted. Sitting here in 2021, this is clearly a seller's market. That does not mean that ethics don't matter. I would avoid agents like Steven Angelilli and firms like Park Sterling that hire such agents. New York is full of excellent real estate agents and firms. Avoid Angelilli, Leah Caro (whose standards must have fallen drastically) and Park Sterling Realty at all costs.

    Very unprofessional. The day was winding down, we had a "no show" appointment, and we were…read moreexpecting one more agent. I was planning to step outside to allow the broker the space to discuss the house with his customer. Michael Tarallo was not the last appointment that was scheduled. He was the "no show" who showed up at my house more than 1 hour late for his scheduled appointment. Prior to setting up the appointment, as per COVID regulations, he sent over two COVID forms. When he was about to walk into my house, he was also about to escort in 6 adults and three children. He opened the front door without ringing the bell or knocking first. I was at the door and stopped him. I asked why so many people. His reaction was to tell me I was not allowed to be there. I called my agent while he stood at the doorway, he became aggressive and indignant, yelling in front of his buyers, and at my agent. There are so many friendly, cheerful, helpful, informative, nice agents out there. He would not be my choice.

    Trion Real Estate Management - realestatesvcs - Updated May 2026

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