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    GEM Property Management Group

    1.0 (3 reviews)

    Services - GEM Property Management Group

    Property management

    Buyer's agent

    Listing agent

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    Trion Real Estate Management - 48 St Nicholas Pl

    Trion Real Estate Management

    (45 reviews)

    ZERO STARS. Do not waste your time with Trion Real Estate. They are unprofessional and unorganized…read more I spent 3 weeks going through the application process, having to push them to get answers because they were just not communicative at all. I couldn't get a hold of them on the phone and waited days to even a week just to get a response through email. I was misled by Laura early on, having me believe I could secure an apartment and telling me "If I were you I'd wait for the 3 bedroom", so that's what I did. I did everything I had to do to ensure my family would have a safe space to call home after being displaced from a house fire. As a professional "director of operations" I wanted to trust her statements. It was weeks of back and forth, her telling me one thing only to go back on it the following emails. I paid for a Guarantor Service when all else failed, I made sure they accepted it (their company was listed on the site) and I paid a large fee. I got as far as Laura telling me I can sign a lease, gave me a move-in date and told her team to get the keys ready...all lies. The day before the lease signing Laura told me the Guarantor Service (that they accepted) was denied and they had the nerve to tell my fiancé and I they suspected we were lying about our house fire. Why would I go through all that trouble if I was lying the whole time? Nobody would go through that, unless they were in a desperate situation like I am. They also discriminated against my ESA dog because of his size, that is ILLEGAL. Afterwards I was told by a friend who previously lived in the apartment that there were larger dogs in the building. For a family owned company, Trion has no empathy for a family in need. In the end, I knew they just wanted to get more money out of that apartment. Thanks for wasting our time, we're still homeless. Do better.

    If I could give them 0 or negative stars I would. This company provided an apartment that was not…read morepainted or cleaned on our move in date. The company failed to provide keys at an appropriate time after receiving all payments. They refuse to make repairs necessary such as having a front door that locks or an elevator that works. The property comes by to suppress you but not actually solve any problems, and has lied straight to my face multiple times. Don't ever live in their building

    GEM Property Management Group - realestatesvcs - Updated May 2026

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