I have been trying to get on their schedule for two months just to get a warranty-covered inverter installed. They do NOT communicate well. They have been stringing me along and have told me four different times that they would be here "tomorrow" or put me on the schedule "next week". Then all communication stops. They don't answer calls or text messages. They gave me an installation price of $1500. Since I received a Dunning letter from the manufacturer to charge me for the old inverter that hasn't been returned, I tried to find another company to do the installation. They will be doing it at a cost of $399-649. Bottom line, Solar Going Up is completely unreliable and overcharges! read more

Let me start by saying I chose this company because they were $5000 cheaper than other quotes. If I would've known how the experience would have gone I would've paid $10,000 more.... 1. From the beginning, there was lack of communication, No information shared, like when panels would be installed, when permits would be cleared, and when the system was actually turned on, we were left in the dark the whole time. We asked them to let us know when workers would be coming over so that we could put our dogs inside they never told us anytime someone was coming over . On one incident my dogs were let out! Thankfully my neighbors helped get them back in.. 2. I was never told what side of the roof my panels would actually be installed on. I assume they would be on the front of my house because I have a giant oak tree in the back that shades the roof through most of the day. Of course the panels were installed on the back of my house under the shaded oak tree. They told me they would trim the tree. that never happened.. 3. This one is probably the worst one of all. My panels have been on my roof almost 2 years now, the new roof mind you.. that I needed to have before they could install my panels. it leaks every time it's rains. we have contacted Solar Going Up several times they sent one person out a year ago he added caulking around some of the penetrations, but it was obviously not a fix. my roof continues to leak every time it rains And Solar Going Up has not responded and has done nothing about this. I would not recommend this company to anyone considering getting solar read more

SolarGoingUP - Wood lag from solar installation. - Solar Installation Near Me

Yelp Review - Going Up Solar Homeowners Beware! Do not let this company anywhere near your home! I signed a contract with Going Up Solar in early November of 2022 after being promised that the process of switching to solar could be completed by the end of the year. I was told that solar panels would be installed on my roof and power would be run to my garage to operate theTelsa charger which was also promised to be provided by Solar Going Up. Two weeks after signing the contract, the solar panels were delivered to my home and sat in my driveway for two weeks. After numerous phone calls to John, the owner of Solar Going Up, the installers finally arrived and stated that they did not have the right parts to complete the job. The panels sat in my driveway for another three weeks. In early January, the solar panels were installed, but Solar Going Up now refused to run any power to the garage or supply the Telsa charger they initially promised unless I paid an additional $2,000 and promised to leave them a good review on Yelp. Only after threatening to sue the owner did he finally agree to run power to the garage, but refused to provide the Tesla charger he promised. I was then told that a permit had been filed with SDG&E and I should wait to hear from them about making the switch. After several weeks of waiting and more time wasted on phone calls trying to get information from John, I called SDG&E myself only to discover that Solar Going Up had filed the wrong permit and no progress was being made toward finishing the job. I brought this to John's attention who promised to file the correct permit immediately. Today, May 4th, I again contacted SDG&E and was informed that the switch to solar could not be completed without the appropriate stickers on the electrical panel. Stickers!!! That's all we need. Will John return a text or phone call? Nope. In my 30 years of being a homeowner, never have I worked with a contractor or company as inefficient as John with Solar Going Up. If you are looking for solar for your home, save yourself hours of phone calls, anxiety and frustration. Stay away from from John and Libby from Solar Going Up. read more

DO NOT DO BUSINESS WITH Solar Going Up (Thumbtack). Short version: Signed and gave deposit on 12/14/22 (cashed on 12/14/22) which exceeded 10% or $1K of project cost; second payment was p/u on 1/12/22 (cashed on 1/13/23) for material as stated by Connor Stotz (HIS License #132836SP Employed by Complete Solar Inc NOT Solar Going Up- info verified on CLSB 5/14/23). On 12/29/22 Connor sent a text stating "he wanted to install while we were out of state, we said "no." Asked him "did he pull permits," he responded "no, we can install and wait for permits to be approved, we do that a lot to keep the flow of installs going otherwise we would be waiting for some cities and counties for 4 or so months." We responded "no wait until we get back." Solar Installation on 1/21/22 - individuals showed up - subcontractors. They told us they worked for another solar company during the week, "we asked" have you been paid? He responded "yes". They did not tell us our roof was missing tiles. Had we not gone to our backyard and looked at the roof, we would have not known of the missing and broken tiles. On 1/22/23 sent Connor an email with photos. He replied "working on getting replacements asap." On 1/24/23 Connor shows up to finish setting up the system - no mention of replacing the roof tiles. Connor asked for the final payment. Final payment was given on 1/24/23 (cashed on 1/25/23). The solar system was paid in full before our SCE application was submitted which was submitted on 2/2/23. We were told final payment should not have been paid until the Permission to Operate (Rec'd 4/20/23) and the Net Metering Agreement (Rec'd 4/21/23) was fully executed by SCE. Net Metering is a program that credits your electric bill when your solar system sends surplus energy back to the grid. We knew a rain storm was coming in a few days. Called roofer through thumbtack, came out on 1/25/23, replaced broken and missing roof tiles. Sent Conner text stating same. We wanted to make sure our home was safe from any water damage. Picked up our mail on 1/26/23 received Preliminary Notice from the solar material supplier. We thought we paid for the material with our second payment from what Connor Stotz sent us a text message. Sent email on 1/26 to Solar Going Up asking about the preliminary notice and SCE application. No response. Requested Solar Going Up to send us an unconditional waiver of lien upon final payment, no response. To date we have never received one from them. However, we did receive one from the supplier upon sending them proof of final payment and that the solar system was paid in full. SCE application was submitted 2/2/23 - called SCE on 2/15 - application had deficiencies - sent Solar Going Up email on 2/15/23 stating same along with a third request to correct our email with SCE so that we can get updates on our application. Application was resubmitted on 2/15/23 and 3/13/23 per SCE. Now we have a roof leak from the last storm. Notified Conner of roof leak on 3/1/23 with photos (Solar Going Up - they don't respond). His last response was on 3/3/23 "will have someone out early next week - just got off the phone with the "repair guy" and he will get back to me on Sunday 3/5/23." On 3/3/23, I asked Connor is this an insurance company for the warranty work? Will he be a subcontractor? Connor responded on 3/6/23, "our installer will be back to fix it." I responded "we need his full name and his license number. Solar Going Up does not have a roofing license - they have a C46. On 3/7/23; we hired a Remediation company to check out the inside of our home. It was and still is tarped. We have Dehumidifier fans (4) from 3/7/23 to 3/13/23. We had to move out of our master bedroom because of the location of the leak and noise. After several emails and two telephone calls, we were tired, frustrated and felt apprehensive every time it rained not knowing if our home was safe. Solar Going Up is not licensed to do roofing. Therefore, that is why we requested a licensed roofer. We are still waiting for our roof to be repaired, for the solar system to be inspected and to pursue reimbursement for all the cost we have paid. As of today, 5/14/23; Solar Going Up has not contacted us or sent us a written correspondence to resolve this matter or to reimburse us for the cost so far. Solar Going Up is the worse company as they do not respond to any verbal or written communications. BUYER BEWARE OF THEIR WARRANTY read more

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I was late to the game on this solar thing. One week left before NEM2.0 deadline on 4/14/23, I started calling solar companies. Got 3 quotes which all similar in price. I signed up with SolarGoingUp on 4/10/23 as I felt that they have their act together better than the other two. Fast forward 4 months later on 8/2/23, SCE starts buying my productions. My system is pretty basic, so everything went smoothly. Libby is the best at informing me each step of the process. The installer crew was very polite. Connor came to finalize the installation. John oversaw the project. SCE came to inspect and approved it quickly. My brother and one of my friends went with another company and waited almost a year. Perhaps I got lucky with SCE here in Corona. If I ever added more panels, it'll be with SolarGoingUp again. Thanks to John, Libby, and Connor for wonderful experience read more

SolarGoingUP - Sunny Boy inverter blends nicely with my home color - Solar Installation Near Me

Project has been pending since Jan, overpromise and under deliver. They do certain good things but can never complete the work. If you are reading this, I need you guys to call me. City permits pending Array monitoring pending Solar permits pending Electrical panel load balancing messed up Zero in servicing done Project start Jan 2023 Project complete: still pending, should have been done by Feb. Delay: 6 months 16 panels with a Enphase 10T battery install In all fairness they have compensated for 3 months of payments. read more

0 stars...The worst company ever!! please do not use this company...con people...from holes in our roof...to stealing our replacement inverter...and admitting it... please call me or ask me questions happy to help another homeowner out!! do not go thru what we went thru... class action law suit to follow!! read more

My installation was for 54 panels: their estimate was well below all of the competitors I also considered, plus they used a superior solar panel and controllers, they handled the permit process, the installation was smooth and without incident, and they took the time to show me the how to communicate with it and so on. Highly recommend John and his team- read more

Here is my experience with Solar Going Up.While the installation was fine, this company fails miserably on customer service follow-up. Two plus years since the install I noted that my micro-inverters were not reporting per the monitoring app (Enphase/Enlighten). John, the owner of the solar company played me along promising to come out and "take a look." It's been over a year and nobody has made a physical inspection. As such I hired an independent solar vendor to evaluate the system of 52 panels. He noted that 19 of those micro-inverters were mislabeled since the system was installed. While I'm producing power I cannot guarantee that production is being accurately reported to my utility. While I dislike leaving a negative review, I feel communication is key to maintaining a good relationship with the client. "Say what you'll do and do what you say." Solar Going up has failed miserably on that front. read more

This company checked all the boxes on my list of what a good company should be, They are reliable and did what they said they were going to do and did it on time. They use quality equipment that has a proven track record you can depend on. They have good rates that are more than competitive. They have a guarantee for products and services that gives you peace of mind that they stand behind their work. They were at my house at 8am and finished at 2:30. They installed 18 solar panels and left my home as clean as it was when they got there. Im going to wait a year and update this review but Im pretty certain it will be good news because the equipment was all excellent quality. read more

I contacted multiple solar panel installation companies but I selected SGU because they had the lowest cost. John and the installer did an excellent job adding four more panels to our system. I highly recommend SGU for any solar panel installation. read more

SolarGoingUP - Added four panels in about three hours. - Solar Installation Near Me

Horrific experience... new roof is leaking....roofing inspector was hired and rood needs to be replaced!! John Cranny still has not responded in writing!! Crooks!! Do not use this company!! read more

They were great!! We already had solar but we needed a major component replaced. They were here the same day and within a few hours they had everything completed and we've been back in business ever since. We highly recommend them as we are completely satisfied! read more

I am updating the review. He has done what he can to make us happy. The net metering is complete. We have had issues with half the panels not working. The owner said he is coming to fix. Will update later if he fixes it. read more

John and Libbie are great! Any time I had a question they were responsive and helped answer all my questions, very patiently. They provided me different options and explained the process well, where I can understand. Other companies that provided me estimates, were super high and I told John I didn't need the Mercedes as long and the end result was the same. He understood and didn't try to over sell me and told me what he had at his home. He encouraged me to go with the system I have now and its working very well. I have friends posting their electric bill on line and I am happy to say, mine is negative every month. Thank you John and Libbie read more

So happy to have found this company. Best price out there, great professional respectful workers.

I needed a solar panel replaced that was cracked. Despite a tight time frame for the repair, John was able to schedule the repair immediately and keep me informed about his arrival time. He quickly replaced the damaged panel upon his arrival. Very reasonable pricing and excellent service. Highly recommend. read more

SolarGoingUP has done a great job with our 2 solar systems. We are very greatful to be paying less money for renewable energy! Thanks John

John did a great job helping us with a unique off grid setup. He was able to diagnose the issue, give us some options and knock the job out.

Great company, friendly staff, super helpful! Very happy with choosing this company to do my solar!

Outstanding service at a reasonable price. Originally scheduled noon - 2pm. John texted at 11:30 to let me know he was running late and it would be around 2pm. Texted again when they were on their way. Did a full system check, explained how everything works and even trimmed the neighbor's palm tree that was blocking some panels. Above & beyond, I highly recommend them. read more