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    Solar 360 Building Services

    4.3 (290 reviews)

    Services - Solar 360 Building Services

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    Two battery banks. Usually charged by noon and we run the house off them at night.
    Tim H.

    There are times when it's a pleasure to write a review, this is one. No hard sell and Charlie, the sales pro, was helpful and not a hard sell guy. In fact, he was kind enough to reach out only after I asked. Other companies would call and call, until I finally blocked the number. One called me 7 times in one day! Once I agreed that what they proposed and what I wanted were in sync, I got a wonderful Project Manager, Jessica Shropshall. She kept me up on everything. Even after all was said and done, she remained helpful. If there was a hiccup, she would tell me and was always quick to answer my questions. If you get her on your team, you are in excellent hands. The install was fast and the lead tech, James, blew my mind with his nice ways. He took his time and did a great job. He was informative and friendly. Now, when they installed the new electrical panel, my doorbell got disconnected. Ouch. They tried to get it back running, but in an 80 year old house the wiring doesn't always lead to what you might think. So, we agreed that I'd just buy a wireless doorbell. Done. Every company will make a mistake. How they care for the situation it's what matters. Jessica took care of it all and soon a reimbursement check was in my hand. Goodness, even the Controller is amazing. I've had a service call, nothing big. Rick will be out next week and over the phone he made it clear that Solar 360 wants to do it right and make sure everything it's working efficiently and as intended. Amazing. I paid a chunk of change, but now that it's done and evening is complete, I'm confident that Solar 360 will be helpful for decades to come. A serious FIVE Star group of people!

    Tiles falling on tenants

    RUN FOR YOUR LIFE! IF YOU WANT TO LOSE YOUR HOUSE TO A MECHANICAL LIEN FROM A SOLAR PANEL MANUFACTURER OR YOU ARE OK WITH LOSING YOUR FAMILY MEMBERS TO POOR WORKMANSHIP, THEN GO AHEAD AND DO BUSINESS WITH THEM. I almost lost my family due to their negligence. Roof tiles fell after installing the panels and almost injured a family member. I tried to text and email them but their complacency was on a whole different level and their excuse was "we're busy". I reached out to the sales rep that sold me the solar system and he confessed that he is not happy with their business practices. The owner had been ripping people off and taking their money, and installing panels on their roofs that were not paid off to the manufacturer so the manufacturer who couldn't get any money from Solar-360 put a mechanical lien on the homes. When the owner was confronted with this, he said several times that he will go bankrupt (another lie) so that the victims won't go after him. He even didn't pay his employees and they filed complaints with the department of labor against him. The owner Frank is a horrible person, he doesn't care about anything once he gets your money. He will put your family's safety in Jeopardy with his poor crew workmanship and expose your house to a lien with his sketchy business practices and all the money he owes to the manufacturer. Even his business partner walked away from the business after all the sketchy business he did and all the people he ripped off. The company has treated other homeowners that I referred horribly and it was a super embarrassing situation for me. The owner, Frank, called me after several attempts to reach to him and his employees who didn't give a crap about the situation. He said verbatim: "I won't fix it, go get a lawyer".

    Matt K.

    Sales process with Charlie was great. Contract was signed in March of 2023. As of February 2024, solar 360 still is (was) unable to get their act together to get a $50,000 job done and I eventually had to fire them (they still have not refunded my $1000 deposit as of this writing). The biggest issue is their lies and lack of communication. Without diving into the play by play, I had 3 different project managers because the first one quit, second one was fired due to lack of communication, and third one had an issue with telling the truth. Continual missed deadlines, claims that plans were submitted when they weren't, claims that they were waiting on the city but after asking the city I found out that solar 360 had been sitting on revisions for 45 days without resubmitting. See photos for small sample of some of the many lies and absolute dysfunction. Aug 21 - plans are submitted and moving along. Sept 5 - your people were fired. Sept 8 - your previous person lied and the plans were never submitted. I asked upper management to call me multiple times, when I FINALLY heard from Rene, he promised to get me updated within 48hrs. I called him a week later and he told me "sorry, I totally forgot about you because I went skiing in big bear and caught a cold." If that's the type of business owner you want to deal with, solar 360 will be happy to string you along for a year.

    Eric T.

    Our electricity bill was getting ridiculously high in last summer. We figured it was not too late to get solar despite we missed the NEM 2.0 deadline from SCE. We were referred and recommended by our family member who had Solar-360 installed their solar system before. We contacted Charlie Kim who gave us a detailed quotation. We also obtained two other quotes from companies that were referred by our neighbors but we eventually picked Solar-360 due to their competitive price and Charlie's professionalism. He never hard sells and upsells to his clients. He listens and understands exactly what we need and built the spec from there. Other people just kept bombarding us with calls and emails. Charlie was able to address all our concerns and warranty questions before we went ahead and signed a contract. It took a while for the city and HOA to approve the installation. Installation went well - Solar-360 completed it in 2 days. They even repaired/replaced few roof tiles for us as a courtesy service. Final city inspection approval and SCE permission to operate also went smoothly afterwards. The system is working very well and it exceeds my expectation. Charlie even assisted us to apply for the SGIP rebate based on our backup battery purchase; that's an A+ service! In summary, I highly recommend Solar-360 for any solar system and backup battery installation. Thank you Charlie for a solid 5* experience!

    Steven M.

    While I was happy with the installation because it all appeared to work my roof started leaking underneath 2 of the solar panels about 2.5 years in. My insurance sent a roofer to examine the roof leak to find its origin and the examiner blamed 2 spots underneath the solar panels. I then paid for 3 other roofers to go up and investigate and they all concluded the same thing - the solar panel installation. One actually found that a clip wasn't even holding down one of the panels! When I contacted Solar 360 their Vice President, Rene Paez, immediately was defensive and sent pictures of the installation when the workers were installing. He actually said that debris from the sky could have caused cracks on the tiles that were UNDERNEATH the solar panels!! The pictures were completely useless as you can't see close up on the tiles or underneath, you can't see anywhere near the railings where screwed onto the roof and it doesn't show the roof as it looked when the job was FULLY completed which was months after the date on the pictures. He also explained that their "process to see if your roof is covered under the warranty is to take a $500 credit card deposit for our roofer to come out (feel free to have your roofer present)". One, I've already dealt with RENE in the past. He and Solar 360 cheated me out of a warranty that came with an A/C Unit they also sold me. i paid Solar 360 $44,870 for both the solar panels and the HVAC installations- I didn't pay another company. Yet when my AC unit failed a little over a year later Rene says that the AC department was no longer part of Solar 360. He said the warranty was null and void because the "Air360" division was no longer operating. I could care less which of their departments are no longer operating, I paid Solar 360. When I threatened action he offered a few hundred dollars over zelle!!! So I already know how RENE operates, he's crooked. Had I known Solar 360 would operate like this i would have NEVER engaged in ANY business with them. Two, the contracts I signed said nothing of having to pay a $500 deposit in order for Solar 360 to come out. They can see already see a microinverter isn't reporting on my roof and that is reason enough for them to come out yet even with reported leaks and an email document from a roofer indicating Solar 360 is at fault they refuse to come out? I would pay the $500 if I TRUSTED this company but I don't trust them and I know they will just make up any excuse and, ultimately, keep my $500 deposit. Also, just to ensure that he add more pressure to pay the $500 he threatened that any "attempt to remove the solar panels" to investigate would void my warranty on the entire solar system! The contract also doesn't state this - it simply states that a qualified person needs to the work, not Solar 360. I dealt with Rene when I first requested a quote and he's a rat; trying to get you to do what he wants all the time. Back then Solar 360 apologized for his behavior and assigned someone else to finish the quote. Everything was great until I had the issue with the AC unit and then now trying to get Solar 360 to honor what their contract says - not what Rene is making up on the fly. In any case, as soon as I have free time I will be filing a lawsuit against Solar 360 for not honoring their contract which I have here and have read over it. In case you don't believe I paid $44k, here is a screenshot which shows the HVAC was charged by Solar360. I paid them cash and they still treated me like this! If you'd like more honest feedback feel free to contact me.

    1/8/25 - Debris left by Solar 360 continues to fall.  I have a cracked windshield!  Winds blew this 13 inch metal off roof onto my driveway!

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    I think these guys may no longer be in business? Can't get a phone or email response for warranty service.

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    1 year ago

    Update: The owner did step in and got everything resolved. That was still a stressful experience.

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    Page 1 of 8

    Ask the Community - Solar 360 Building Services

    Do you provide ground mount, car port type solar installations?

    Yes we can do ground mounted system and we can also do carport installation.

    Hi I am trying to reach your service department but no answer at all. I needed to take out solar panels for re-roofing?

    Hello Amit. Please provide your number and I will call you to schedule.

    Was told when contracting with 360 the work on my roof would be warrantied for many years. My roof is leaking and I had to get a roofer to investigate why. He said there are broken tiles under the panels! Who do I call at Solar 360 for warranty?

    Hello Steven. You can call my cell 323-321-2204. I’m the VP and can assist you.

    I have a solar 360 system and need a service visit but voice message and nobody calls back ? What is the best way to contact service department? production seems low but unable to monitor via imternet so need a service call

    I’m sorry no one has contacted you. Can I have your name and number and we will call you back

    We have a 26-year-old concrete tile roof. Can solar be added without replacing the roof?

    Yes it can, but because replacing the roof in the process of installation Solar qualifies the new roof for the 30% tax credit, most homeowners choose to take advantage of the incentive.

    Do you install on metal shingle roof?

    Yes we do.

    Is there a new phone number? I've called the number on your website and no one ever answers.

    Can you please tell us what number your dialing

    Do you have any experience installing on a foam roof? Hi Frank, there are several communities in Orange where because they have primarily flat roofs that foam roofing is the norm. Many of these homes have solar. Many of the homes have solar panels.

    I’m sorry, We do not install on foam roofs. I am not sure you can install on a foam roof because of fire hazards and leaks

    What brand of panels do you install?

    Thank you for contacting us. We sale an array of panels including LG, Panasonic, Q cell and Canadian Solar.

    Do you install on hillsides?I have a south facing 180 degree unobstructed hill side. Thank you

    We are happy to help! Could you please share with us your phone number so we can reach out to… Read more

    Energy Remodling Inc , has gone out of business, I need service and have considered adding onto my panel system. Do you do this work, or do you know a company in SD county that does this type of maintenance business?

    We are happy to help! Could you please share with us your phone number so we can reach out to… Read more

    We have some panels we want to remove to do a roofing upgrade, what would be the estimate?

    Apologies to you as we do not provide this service.

    View All 16 Questions

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    The roof at my job needed fixing. I decided to go with Terrazas Roofing because they were the most…read moreprofessional out of the other roofing companies I met with. They were punctual and patient with me as I missed our appointment time the first time. Irving was very kind and made another appointment for me. His crew came and didn't need much other than the door to the roof. They sent photos of what needed fixing with their quote and again of what they fixed with their invoice. The roof looks great and I'm not worried about rain now. The quote was on the higher side but because of their professionalism I'm glad I went with them. I highly suggest them if you want a real good job and won't just do the minimum. Thank you Terrazas Roofing!

    This is my first posting, but I felt obligated to warn others about my experience with this…read morecompany. Like they warn you about contractors, take the low estimate and double it. That's exactly what happened here. My estimate was around $23,000 but the final cost was over $45,000. They placed a lot of the cost as 'extra' but most of it became necessary. I chose this company based on their good reviews. But I think they prevented bad reviews. I would have gotten a 'discount' if I didn't write this review. The clause they added was: "As part of this agreement, both parties agree not to make, publish, or communicate any statements, whether written or oral, that could reasonably be construed as negative, defamatory, or disparaging toward the other party, including but not limited to statements made on review platforms, social media, or to third parties. This includes statements regarding the project, the services performed, or the resolution of this matter. This obligation applies indefinitely." It seemed pretty standard, so I guess I am not the first to get it. When they added over $6,000 to the estimate, I requested to be notified of any further changes. I heard nothing. But when I called to ask what was going on, I was told that the cost had increased to over $40,000. And I had to call to find out. When I asked to see the items I was being charged, I was told I should have gone up to roof and watched to verify what was actually being used. That response alone speaks volumes. My advice: be careful when you get an estimate from a company who doesn't have someone go on the roof. I thought using a drone was modern and efficient, but it can also be lazy and gives them no idea what needs to be done --adding costly surprises later.

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    I needed to find someone to inspect a water leak that became a problem with the recent rain…read more I found Parkside Roofing on Yelp after a short research and knew I wanted to contact them over the many choices listed when I read over their reviews. Dave was prompt in responding to my Yelp inquiry and got me scheduled within just two days. He was very punctual, professional, knowledgeable, and honest throughout the entire process- from the first contact to the last. I received an inspection and estimate on a water leak from the wall near the window and upon his thorough inspection of inside, outside, above the home with a drone, Dave came to a conclusion that it was most likely related to the window itself. He spent his time explaining his findings and going over the condition of the roof which demonstrated his knowledge and expertise. He told me to do a water challenge test from outside the window since he'd rather do the least invasive thing first, rather than go straight to the roof since he didn't see anything visibly wrong with the roof. Within 48 hours of the inspection he emailed me photos of the roof that he took with his drone and an estimate of the roof repair if I were to need it. Dave was a pleasure to work with and he will definitely be the person I contact and refer to others when there is ever a need for any roof work!

    I called Parkside roofing to patch a roof leak, with a 1 year warranty. During the job itself they…read moreseemed like nice guys, talk you up about customer service etc. But as soon as the job was done I noticed that the clay tiles I had was not aligned right. Some was so bad that you could literally see exposed underlayment. I was only able to catch this due to a bathroom window I have that just happen to overlook it. If I got the work done on a different part of the roof, probably would never have noticed. And would never be able to call them to address it, so keep that in mind. What's worse is that since the roof work there was no major rain for 16 month, which is outside of the 12 month warranty. So I guess if you never put their roof to the test against mother nature then I guess it's perfect service. But the first time it's suppose to do its job it fails to do so. At this point I'm not sure what they did mess up my tiles and take my money for the privilege. I would literally be in a better position had I not paid them to do "work" on my roof. I tried contacting them several times and met with the cold shoulder. I'm probably just going to eat my losses here but if you're considering them, just be warned. Or make sure it rains in the warranty period!

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    With all the rain that we got we notice that a small water spot was developing on the ceiling…read more Being good homeowners we called out three companies to give an estimate on the work to find the leak and prevent others from showing up. Of the three we called...One never called back. The other one and All Service Roofing came out to do an estimate. The first company came out and gave an estimate that cost $$$. Bryan from All Service Roofing came out and did an estimate and found the same issues as the other company. When it came down to cost, All Service Roofing was a fraction of what the other company quoted. On the day of the repair, Carlos and his team showed up in the timeframe that was agreed upon and started working right away. They uncovered the roof tiles and started the repairs. They worked quickly and efficiently. The whole project took about an hour to complete. What amazed me was amazing to me was that All Service Roofing did the same work as the other company and did a fantastic job at a fraction of the price. I would strongly give Bryan and his work manager Carlos a call for your roofing needs.

    Water leaking into our kitchen out of a can light. Wasn't sure if it was a plumbing issue or roof…read moreissue but when the rain stopped - the leaking stopped. Called All Service Roofing and Bryan, the owner, came out to take a look. He knows his stuff. Has a drone he can fly over the roof to check it out. He sent a crew out to do a quick leak test. They did the repair and found more than one issue. Bryan kept me in the loop via text with photos and made sure I approved the work and agreed on a price before they started. Rain returned but not the leak. Thanks, Bryan and crew. No hesitation in recommending them to others.

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    SoCal Roofing Solutions

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    I received a few bids for a full roof replacement. The quotes varied and found a couple that…read morewould've charged less but SoCal roofing was the only one to give me options. Carlos came out and provided 2 different quotes, one for full replacement and another one for replacing only a portion to include upgrading all the vents. I wasn't expecting that but after consideration, I thought that was the best option. We scheduled the repair and they were prompt, professional, and clean. His team came out on time and worked like a machine to complete in one day. They cleaned up after they were done and then the foreman came out same day to inspect and perform quality control. Aside from saving me thousands on our options, I was very impressed with SoCal from start to finish. I would highly recommend their services.

    Trusting your home with a contractor is always a gamble and it really shouldn't be. I will say my…read morehome is old so there may be something to consider in reading this review. I really wanted to give this company 5 stars because of Jose, the foreman. He was amazing to work with, attentative, and prompt. Salt of the earth! Carlos, the owner, was also amazing, prompt, straightforward, knowledgeable. They did an amazing job on my roof. Roof itself 5/5. No complaints. However, I do believe the job and the service itself is 3 stars. Not bad but not amazing. I ended up walking away from this experience just kind of meh but wanted to share my honest thoughts so it'll help others. That being said, there were a couple hiccups that happened along the way. No one contacted me prior to the day of my start date/roof removal. The office manager kind of chucked it as the person who supposed to let me know was out sick. They require someone be home to sign off on the work so not letting me know seemed off.. Not a peep about what time theyll be arriving, what to expect. Etc. Yes, they walk you through this process during quotation but thats about 4 to 6 weeks out before the actual day. They also didnt let me know which day or what time. I had to reach out myself multiple times. The team is quick but I also think their speed leaves them a bit careless. After they were done, I was left with a patched ceiling (beautifully patched but I feel like shouldn't have happened in the first place), kitchen/outdoor light that no longer works, loose recessed lighting,, and plumbing leak. They also let you know and disclose that things may break since theres pressure on the roof. Its in the contract but it highlights loose items and such... but realistically, not electrical going out or plumbing leaks based on what ive learned from others and neighbors. I also had my plumbing inspected and redone in September 2024. Now, im not saying they were at fault and that theyre to blame. It could just be my luck that it happened exactly on the day they were up on my roof after living here over a year. Also, very minor but there were trash left around that my inspector found. They were accomodating on making things right although they started to be a little short with me towards the end. I really considered referring them to other friends who needed their roofing done but not sure if my confidence is there if theyll be spending $$$ for an ok experience.

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    I did solar, battery & roofing with Certified Roofing Specialists & couldn't be more pleased. I…read morechoose Cliffside Grey from Owen's Corning for the roofing. It's the perfect grey, almost mushroom. House stays much cooler with the new roof. The solar side of the job was headed by Omar, he is so knowledgeable & easy to deal with, such an asset for CRS. The panels are uniform & the electrical work is super clean. Highly recommend them!

    We are so happy that we chose Certified Roofing Specialists for our new roof. Our new Presidential…read moreTL shingle roof looks beautiful! The entire process was smooth. We started with an initial inspection and quote from Leo, who was very attentive, he took the time to explain the process clearly and addressed all of our questions. They even tarped our roof on very short notice just before the rains arrived. Special thanks go to Pablo our project foreman, Ethan, and the entire crew for their professionalism and doing such a beautiful, quality job. Pablo was very attentive, he listened to all our concerns and was always respectful and considerate of our needs. He took the time to explain the problem areas as we had a lot of damaged wood, took pictures for me and went through repair options, always being fair and honest. He clearly takes pride in his work and works hard to ensure the best results for his customers. They were always on time, cleaned up thoroughly after each workday and completed the project in 5 days. After the project was completed we had minor concerns in the following days and the team took care of these promptly. We highly recommend them you will not regret it.

    Solar 360 Building Services - solarinstallation - Updated May 2026

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