Cora was very kind, helpful, and informative. She gave us the information we were looking for and…read moreanswers to our questions. We appreciate her kindness and her wonderful positive attitude. We left with a smile on our face. Thank you Cora! I also want to mention that the three representatives we have worked with in this office have all been great! Thank you for your service, and keep up the good work!

I went to the Suisun City, CA social security office on Wednesday, December 17th, 2025 for an…read moreappointment at 1:20pm. I arrived around 1:10pm, and the older white male security guard checked the couple in front of me without issue. However, when I walked up and said, "I have an appointment for her" (I had my child with me), he took huge issue with that and said angrily, "Is she going in alone?" and I responded "No" and he said, "Well, then you should say 'I have an appointment'" in a very rude and loud tone. I felt extremely targeted. I do not know if it is because I am a young woman or because I'm Asian, but his treatment towards me was so different from how he treated the man and woman in front of me. I do not know exactly how I could have offended him by saying "I have an appointment for her", clearly in reference to my child who was with me, but it felt like my very existence was offensive to him. I felt on edge and unsafe the entire time I was there due to my experience with this rude and belligerent security guard. He should be fired, or at the very least given sensitivity training. Why treat a young mother with a 1 year old as if she is the crap on the bottom of your shoe? What exactly did I do to warrant such an angry reaction? I am so disappointed with my experience here due to the security guard who seems like he bullies people who he deems weak just for the fun of it. I have submitted a feedback form to Social Security about my experience with him.

I visited on 2/25/26 for some assistance, My experience at…read morethis location was pleasant, the wait was a little heavy, yet the place was tranquil, clean; the staff friendly and aware of everyone's needs. Their security guard on point, alert and in great service, he called me out when I was too close to the check in, unaware, he pointed to the red sign and politely asked me to wait further back to respect the privacy of others, he would assist the elderly when they couldn't hear the muffled audible calls or see the screen. I was deeply moved by all of this, and am grateful for the security and experience. Since I came in a little late I wasn't able to complete my appeal due to consideration for closing, yet I believe her name was Betty or Becky printed out all the steps and paperwork needed, I am grateful for she have the best service due to her limitations.

I have had a couple of occasions where I needed in-person appointments here. Both times, and with…read moretwo separate representatives, I had excellent experiences. They were friendly, efficient and knowledgeable. Both my issues were completed quickly and positively.

Not sure what gives with the bad ratings, this office is extremely well run and the staff and…read moresecurity are all amazing. Prior to coming and changing my name, I filled out the application online a few days prior and kept the reference number on hand. When entering the building, you get your number from a kiosk and wait your turn, as you would anywhere else. I waited about 40 minutes, when my number was called, the process took less than 10 minutes. I was in and out in under an hour, which is more than I can say for any other government building lol. Wait times can vary, but on a Tuesday morning it went by pretty fast, even though there was a line of 20 people in front of me. Looks like wait times will be long, but the staff are clearly very efficient. The lady who helped me was extremely nice and helpful, and answered all my questions. I'm glad I went here instead of another SSA location. 7 windows open, 3 closed. Not bad at all.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

Agent was prompt and knowledge. Took care of problems. I was surprised at the quick response.read more

I just signed up to start my social security retirement and I was dreading the appointment because…read moreits something I know very little about. They had a woman named Criselda who walked me through the whole experience and she explained everything clearly to me and sometimes more than once. She went over all the questions and would ask me if I understood which I did after her patient explanations. Soon a half hour was over and I had my notes and we had finished the sign up process. Criselda should be an employee who teaches others how to help new people signing up. I will be glad to speak to her superior to let them know what a wonderful employee they have. I thought after the sign up was completed that I worried for nothing. Thank you Criselda for helping me set up my social security payments properly. Your lucky to have her working for you. Thank you Criselda. Mark Ingham

Went in for an appointment, security guard was nasty! Cute but had a terrible attitude when It was…read moretime for my number to be called the speaker and tv system didn't announce it, so he called it and I went over to his desk thinking I needed to see him before going over to the window, thought it was routine, yet he stares at me when I told him that was my number, he then says "ok" and I ask him where do I go he points at the screen in a very rude and authoritarian voice "look at the screen" which I did and just walked away, once seated with the person that helped me things got way better, she was super nice and thanked me for asking how her day was, bet they don't hear that often therefore I try to be nice to all public and government officials, yet I got an entitled security who takes his job way too seriously and definitely didn't want to be there, sad but a reality when they feel they are above you because of the place they work at, hope his days are better for him and being kind and personable doesn't hurt.

TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

This is a review for the Richmond, CA Social Security Office. I have been there twice, and both…read morevisits were A+ experiences. Here are some tips for success: 1- Call the SSA's 800 # to make an appointment for this office. At the same time ask the person what you should prepare to bring with you (forms, id, other members of the family, etc etc); 2- Arrive for your appt 10 min early so you have time to get through the security check (similar to TSA at airport). There is plenty of FREE Parking there! 3- Be kind to the security check people -- they're just doing their job. 4- Have everything in hand for your appt, so when you're called to go to a Window, you're ready. They will first ask for your ID. 5- Both times I visited this office, the window agents were first rate. They answered all my questions and gave me tips on how to proceed afterwards. I really appreciate the competence + excellence of all the people I've interacted with here.

Filled out an application online to change my last name. It states to drop off paper work and save…read moretime by making an appointment. It does not state on website that they will only see you to show documents with an appointment. Wasted my time going in only to be told I needed an appointment. Spoke to speak to the manager Karina V and she never came out. Left after waiting for 20 min. They were looking at me through their window but didn't come out. I wanted to show them what the website stated as to prevent further issues with other people. It's unfair to the people that come in following directions that their website provides.

The Office Experience was really good didn't wait long, I won't go into what I came for but the…read moreCare Quality & Type Of Care was pretty good.

This review is for Solano County family health Services Dental Clinic. 2101 Courage Dr. ,…read moreFairfeild, ca. I highly recommend this place for Dental. My mouth was a mess and I was a bit embarrassed. But both Tabatha and Dr.Rovirosa were professional, understanding, nice, informative and made me feel comfortable. I am truly thankful for their help and am hoping they get a raise and or bonus. At very least be recognized for being such great assets to this co. I'd also like to thank Claudia and Dr.Ray just for listening and being cool. One million stars for this office.

I was totally amazed and impressed! Had to get a new DL, the people were awesome. The young lady…read morehanding out numbers, the DMV person doing the paperwork/vision testing and the Camera person were so professional and on top of everything, I would recommend this DMV office for anything DMV related. Best DMV experience ever!!

I been coming here with no issues. Slow place not efficient. I went to AAA to pay my registration…read more I was informed because I have feast track citations I could not register until I paid them off.... So I do, AAA advice to call fastrack pay and get an Abstract letter. With that I will be able to go to go to the DMV and pay my registration. I got the abstract letter in the mail I get in line at the DMV. I called to window 3! I give her my resignation and the abstract letter. She tells me I don't need that you still have citations showing. So I said well all of the citations showing are here in the paper and like the paper states show this to DMV! She said nope! That paper means nothing to me! She asked me if I wanted to pay my registration so I said yes!!! She moves on to tell me she can't give me a sticker till the citations are removed. So I asked her. Ok if I get pulled over I can just show that I paid correct. She said naw you will still get a ticket because technically you have not renewed your registration! At this point I'm irritated and I need this paid. I pay my registration. She hands over the papers. Call fasttrack and they are saying they have no more citations for me to pay! That the DMV should have taken the abstract letter as to why they always send for that same reason! What's the point of having all this technology if the DMV can't event communicate with fastrack to verify you have paid the tickets!

Horrible, rude security guards at the lower level of this office! They are too comfortable being…read morerude and yelling at people coming in. To make this location more inviting, the security guards working at the entrance need to be replaced.

The lady at the Alameda County branch canceled my sons survivor benefits despite him still being a…read morestudent. She and her supervisor were biased against him because he homeschooled and did not do the state testing, which by law is not required. Representative Barbara Lee and HSDLA (Homeschool Legal Defense Association) advocated for him. It took nearly a year for SS to respond and pay what is my sons benefits by law. This ignorant biased decision by these two SS reps in te Oakland office created unexpected for stress for the last year. Because we didn't plan for this huge loss in our income, we struggled and stressed. Lots of tears: Thank you to Barbara Lee and her intern Lily and HSDLA!

Service is great it's the people that go there who waste time. Please wrap it up, people are here…read morefor business. Don't blame the workers because it is the patrons. Please respect everyone's time. Highly recommend with my utmost respectful regards.

Great experience at the Social Security office. The staff was very kind, professional, and helpful…read more The wait time was surprisingly short, and everything went smoothly. Definitely appreciated how organized and welcoming everyone was!