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    Social Security

    2.8 (36 reviews)
    Closed Closed

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    Reviews With Photos

    Rosemarie B.

    I've been here pretty often this past year. The 6 times I've visited I did not make an appointment. I've been able to see a representative in less than an hour. Each person I saw was helpful and provided the information I needed. I've been going in person bc I want an immediate answer to most of my questions and I have time. I recommend going after lunch. When I went in the morning there were more people. Don't bring in any sharp objects or pepper spray bc you have to put it back in your car.

    Still on hold second time calling representative does not want me to have an my benefits or be able to apply routing my calls
    Sexy B.

    Please have someone besides Lashonda answering the phone with all that attitude . I'm not just getting assistance 30 minutes later because she Esthela make my life harder than it is, I'm disabled with health issues and she is making it worse

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    2 months ago

    Helpful 0
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    5 months ago

    Helpful 1
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    4 months ago

    Best office, super friendly and helpful. I came here dreading the experience and was very pleasantly surprised.

    Helpful 1
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    6 months ago

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    1 year ago

    Helpful 1
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    1 year ago

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    3 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

    It took me about 90 minutes to get through it once someone answered they were very helpful and I was able to get an appointment

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    4 years ago

    Helpful 1
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    3 years ago

    Helpful 1
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    2 years ago

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    3 years ago

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    3 years ago

    I was in and out in 30 minutes. Went to have my name changed. Only 4 people there at 10:30 am. Everyone was courteous.

    Helpful 2
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    3 years ago

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    12 years ago

    Helpful 3
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    7 years ago

    Helpful 3
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    4 years ago

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    4 years ago

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    7 years ago

    Showed up and office is closed. Web site hours are all day. When did they get 1/2 day off on Wednesday?

    Helpful 3
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    7 years ago

    Unprofessional staff members, they don't even know the process, we been waiting for two hours without any reason

    Helpful 2
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    6 years ago

    Helpful 2
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    7 years ago

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    8 years ago

    Helpful 1
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    7 years ago

    Helpful 5
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    9 years ago

    Social Security Offices Suck. This one had a cool security guard. Make sure your iPhones charged cause you're gonna wait forever.

    Helpful 3
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    7 years ago

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    10 years ago

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    11 years ago

    Helpful 4
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    11 years ago

    Helpful 2
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    7 years ago

    Helpful 2
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    10 years ago

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    10 years ago

    Helpful 3
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    9 years ago

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    Ask the Community - Social Security

    Is there Handicapped Access?

    There's an elevator to get up to the second floor

    View All 5 Questions

    Review Highlights - Social Security

    If you are as fortunate as me and are helped by Cora at the Suisun Social Security Office you are in for amazing service!

    Mentioned in 3 reviews

    Read more highlights

    Social Security Administration

    Social Security Administration

    2.8(20 reviews)
    18.0 mi

    Went in for an appointment, security guard was nasty! Cute but had a terrible attitude when It was…read moretime for my number to be called the speaker and tv system didn't announce it, so he called it and I went over to his desk thinking I needed to see him before going over to the window, thought it was routine, yet he stares at me when I told him that was my number, he then says "ok" and I ask him where do I go he points at the screen in a very rude and authoritarian voice "look at the screen" which I did and just walked away, once seated with the person that helped me things got way better, she was super nice and thanked me for asking how her day was, bet they don't hear that often therefore I try to be nice to all public and government officials, yet I got an entitled security who takes his job way too seriously and definitely didn't want to be there, sad but a reality when they feel they are above you because of the place they work at, hope his days are better for him and being kind and personable doesn't hurt.

    TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

    Social Security - publicservicesgovt - Updated May 2026

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