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    Solano County Surplus

    4.0 (2 reviews)
    Closed 9:30 am - 11:30 AM, 1:30 pm - 3:30 PM

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    12 years ago

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    Social Security - Still on hold second time calling representative does not want me to have an my benefits or be able to apply routing my calls

    Social Security

    2.8(36 reviews)
    3.6 mi

    Cora was very kind, helpful, and informative. She gave us the information we were looking for and…read moreanswers to our questions. We appreciate her kindness and her wonderful positive attitude. We left with a smile on our face. Thank you Cora! I also want to mention that the three representatives we have worked with in this office have all been great! Thank you for your service, and keep up the good work!

    I went to the Suisun City, CA social security office on Wednesday, December 17th, 2025 for an…read moreappointment at 1:20pm. I arrived around 1:10pm, and the older white male security guard checked the couple in front of me without issue. However, when I walked up and said, "I have an appointment for her" (I had my child with me), he took huge issue with that and said angrily, "Is she going in alone?" and I responded "No" and he said, "Well, then you should say 'I have an appointment'" in a very rude and loud tone. I felt extremely targeted. I do not know if it is because I am a young woman or because I'm Asian, but his treatment towards me was so different from how he treated the man and woman in front of me. I do not know exactly how I could have offended him by saying "I have an appointment for her", clearly in reference to my child who was with me, but it felt like my very existence was offensive to him. I felt on edge and unsafe the entire time I was there due to my experience with this rude and belligerent security guard. He should be fired, or at the very least given sensitivity training. Why treat a young mother with a 1 year old as if she is the crap on the bottom of your shoe? What exactly did I do to warrant such an angry reaction? I am so disappointed with my experience here due to the security guard who seems like he bullies people who he deems weak just for the fun of it. I have submitted a feedback form to Social Security about my experience with him.

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    Solano County Surplus - publicservicesgovt - Updated May 2026

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