Cancel

Open app

Search

IdentoGO Photos

Recommended Reviews - IdentoGO

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Frank B.
65
892
88

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jim A.
0
20
0

2 years ago

The Main Street location was So easy and convenient. Very Good experience . Excellent location in Martinez. Went for TSA-pre.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

They are fast and efficient!! We got our TSA pre check in one day after applying . The young lady who helped us was great!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Angie L.
23
57
154

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0
Photo of Carrie Y.
16
11
21

4 years ago

Drove all the way here from Brentwood and they no longer take walk ins . please update your website

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ryan A.
48
1116
10307

9 years ago

Helpful 7
Thanks 0
Love this 4
Oh no 0

7 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

6 years ago

No problems at my appt. there at Martinez office. I recieved my approval paperwork in the mail soon afterwards.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 3
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Andy A.
203
111
48

9 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 1

7 years ago

Very polite and kept you informed if they were running behind. The office was clean and smelled quite good.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - IdentoGO

How long is the appointment?

Your appointment should last no more than 10 minutes assuming you have completed the online pre- registration application and all your documents proving your US citizenship are correct.

View All 3 Questions

Review Highlights - IdentoGO

My wife and I enrolled in TSA precheck and when we looked online for an appointment, the next available was 2 weeks ahead.

Mentioned in 4 reviews

Read more highlights

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Contra Costa County Treasurer-Tax Collector

Contra Costa County Treasurer-Tax Collector

(7 reviews)

The worst. Staff is incompetent and rude. The old lady who works in the tax office was rude and cut…read moreme off the entire phone call when I was trying to ask questions. Apparently I was bothering her with all my questions and she felt like she did not want to answer any more questions so she hung the phone up in my face. I called back and asked why she did that and she lied and said she doesn't know who hung the phone up in my face...she is the only old white lady who works in her position. Then she hung up in my face again and I ended up speaking to another older man who was just as rude and bothered that he had to do his job. He asked why I was calling and in the middle of me explaining he started loudly talking over me and I had to scream at him to get him to stop! It was insane! They also lied about sending me a letter that I never received and said if the post office lost it or put it in the wrong mailbox then oh well it's not their fault it's my fault. Everyone in this office needs to be fired but it sounds like they are either close to retiring or ending their jobs anyways! Oh yeah they also said they had no manager when I first asked and when I questioned this they changed their mind and said oh actually we do but they aren't here. Refused to give me their managers office number too, like I won't physically go down to their office myself. It's sad that nothing will be done about this and all the upset reviews and clients that have been complaining for years will never receive any justice or apology. If you hate your job, leave. Don't take it out on everyone else.

The staff is helpful... but it doesn't change how I feel about the organization. Cinzia, Reno, and…read moreI go to pay taxes to the man in person twice a year. The building is super cool. Older with the HUGE hallways. Old bank vault parked in the vestibule. Stairs you could drive a double wide up.

Contra Costa County Human Resources Department

Contra Costa County Human Resources Department

(25 reviews)

It was a bit difficult when they first told me my benefits would not be approved and I would have…read moreto reapply. However when they called back to complete the interview after speaking with her supervisor I felt a little better. Thank you for all that you do, you didn't have to but you truly made a difference in my life and proved (again, didn't have to) that you cared.

Stopped by and just enough time for the very last 21 minutes before closing…read more The suggestion was to wait over for a 15 minutes duration to buy it. This was a rare opportunity to progress and an intense 30 minutes before curtain to recover my birth certificates. I was so pleased that I could get out of there with some new tips! 45 miles riding my bicycle prior to entering into the building with my navigational skills. On my I-Phone she required me to make a wrong turn and she failed to give the right directions it was a blessing! I finally made a wrong left turn one block before Castro I was so done. My makeup looked okay that everyone was avoiding me because I wasn't trying that hard to be on your team or whatever and miss out! Surely I thought it was just a slice of her negativity and I would be on my way. How positively fitting of her to help me find my record because I was a fighter! The new 21St Century official birth certificates is kind of a legacy. My bus driver told me I would get in there okay. My bus driver knew I live in a world of manipulation and lies and to someone nice would be there to help serve me. It was unkind of her to hold back the right directions to kind of know how it works to how nervous I was to stop and ask strangers if this was it? Shape shifting is a vampire skill to hone over one's mind and no way for children who were adopted to searching for their biological mothers and fathers everywhere! There are a lot of people that want to find the truth to know their real birth mothers! Sorry isn't enough if you were adopted and you don't know who your biological mother or father really is! God makes the rules!I know my two adopted daughters are looking for their real birth mother; me'! "Sierradawn L." Seriously though I called the office when I was ready to come by to get my birth certificates from highly qualified receptionists that wanted to help serve me. I also inquired about a death certificate for my X-husband and according to the receptionist it's a search and rescue mission and only my daughter can request her father's death certificate if she's interested in seeing it. The conventional , beautiful 21St Century new birth certificates look like a Star'! Golden State materials! Just took my bus and made it in on time to win their hearts. Known by only one way the parking lot needs to install a bicycle rack for riders and cyclists. Be honest nobody needs to get hurt what good would that do? It's nobody's fault and everybody meant well and I just got to say sorry but I thought someone said her son's birth certificates cost her like $44? Okay why did I owe $76 for two birth certificates anybody out there? I prefer to keep a low profile and the justice system and the new me searching for honest, friendly people that don't misdirect and misinform running the clock against me to minimize my strategy to find the building coming up. By 4:30PM and a world of wrong directions and random questions about what I see to personalize my danger on the road by bike and missed it. To compensate for all the unnecessary noise about what happened or if I was a confused person with no relevance. She wanted to tell me to turn left to cover the entire street so that happened on my first day so I don't trust her. After taking my left turn left only one block in slow mo with people staring at me and walking in slo motion for a near problem- This bus driver was so disappointed that I couldn't get to my building after guessing in slow motion about rising left turns on wrong left blocks by someone lying to me that knows how to get there. Thank God I didn't have to go down every left turn to keep at it. Odds are big, strong women are definitely about riding bicycles and you can't deny it!

IdentoGO - publicservicesgovt - Updated May 2026

Loading...
Loading...
Loading...