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Solano County Government Building

5.0 (2 reviews)

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8 years ago

Helpful 8
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Love this 9
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11 years ago

I work here, nice building. Parking is ample most days of the week,except on Tuesdays. There are two floors for public parking.

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Social Security - Still on hold second time calling representative does not want me to have an my benefits or be able to apply routing my calls

Social Security

2.8(36 reviews)
0.7 mi

Cora was very kind, helpful, and informative. She gave us the information we were looking for and…read moreanswers to our questions. We appreciate her kindness and her wonderful positive attitude. We left with a smile on our face. Thank you Cora! I also want to mention that the three representatives we have worked with in this office have all been great! Thank you for your service, and keep up the good work!

I went to the Suisun City, CA social security office on Wednesday, December 17th, 2025 for an…read moreappointment at 1:20pm. I arrived around 1:10pm, and the older white male security guard checked the couple in front of me without issue. However, when I walked up and said, "I have an appointment for her" (I had my child with me), he took huge issue with that and said angrily, "Is she going in alone?" and I responded "No" and he said, "Well, then you should say 'I have an appointment'" in a very rude and loud tone. I felt extremely targeted. I do not know if it is because I am a young woman or because I'm Asian, but his treatment towards me was so different from how he treated the man and woman in front of me. I do not know exactly how I could have offended him by saying "I have an appointment for her", clearly in reference to my child who was with me, but it felt like my very existence was offensive to him. I felt on edge and unsafe the entire time I was there due to my experience with this rude and belligerent security guard. He should be fired, or at the very least given sensitivity training. Why treat a young mother with a 1 year old as if she is the crap on the bottom of your shoe? What exactly did I do to warrant such an angry reaction? I am so disappointed with my experience here due to the security guard who seems like he bullies people who he deems weak just for the fun of it. I have submitted a feedback form to Social Security about my experience with him.

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Social Security - Do social security pay reps to be rude

Do social security pay reps to be rude

Social Security
Social Security - Parking lot

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Parking lot

Social Security Administration

Social Security Administration

2.8(20 reviews)
18.6 mi

TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

You guys waste peoples time. When I came the last time to get proof of my appointment etc I was…read moretold to bring my homeland security and whatever documents, ID etc. I let them know that my resident alien card was stolen and that WAS OKAY as long as I had papers from homeland security with the number etc. I have recieved a SS card from here before and even brought my married SS Card that I had recieved from here as well. When I asked for proof of my appointment to show my job you guys blacked out my SSN for what? Come today and the Asian lady tells me at window 8 I can't take your documents sat there for how long looking at the computer and when I handed her my stuff and my OLD social security from when I was married say I can't take none of these. I need your resident card. I told her I told them it was stolen when I made the appointment I am in the process of getting my citizenship I was just told since my father was a US Citizen and served in the navy I havr to file for my citizenship. In the process of this now then the lady was like I don't know if you're going to be approved. I was llike excuse me? She said oh I'm sorry I just need the card. They should of said that to me so I could pull it up online with the number and whatever expiration date she said she needed. You had me come here to waste my time and be rude about it. I've should of known better to come here because when my mother passed away I came here to give her death certificate and the Hispanic man who called my number told me I don't need to take that from you the mortorary will send all of that to us. Okay I was there with it reporting her death. Just a waste of time here

Solano County Government Building - publicservicesgovt - Updated May 2026

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