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    Solano County Veteran's Services

    3.1 (15 reviews)
    Open 9:00 am - 12:00 pm, 1:00 PM - 4:00 PM

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    The receptionist here is horrible. Not helpful at all to veterans coming in for assistance. Her attitude shows she couldn't care less.

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    Review Highlights - Solano County Veteran's Services

    I have been trying to get VA benefits for an injury while serving in Vietnam for over 20 years until I met with Ted Puntillo at the Solano Co.

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    Social Security - Still on hold second time calling representative does not want me to have an my benefits or be able to apply routing my calls

    Social Security

    2.8(36 reviews)
    0.7 mi

    Cora was very kind, helpful, and informative. She gave us the information we were looking for and…read moreanswers to our questions. We appreciate her kindness and her wonderful positive attitude. We left with a smile on our face. Thank you Cora! I also want to mention that the three representatives we have worked with in this office have all been great! Thank you for your service, and keep up the good work!

    I went to the Suisun City, CA social security office on Wednesday, December 17th, 2025 for an…read moreappointment at 1:20pm. I arrived around 1:10pm, and the older white male security guard checked the couple in front of me without issue. However, when I walked up and said, "I have an appointment for her" (I had my child with me), he took huge issue with that and said angrily, "Is she going in alone?" and I responded "No" and he said, "Well, then you should say 'I have an appointment'" in a very rude and loud tone. I felt extremely targeted. I do not know if it is because I am a young woman or because I'm Asian, but his treatment towards me was so different from how he treated the man and woman in front of me. I do not know exactly how I could have offended him by saying "I have an appointment for her", clearly in reference to my child who was with me, but it felt like my very existence was offensive to him. I felt on edge and unsafe the entire time I was there due to my experience with this rude and belligerent security guard. He should be fired, or at the very least given sensitivity training. Why treat a young mother with a 1 year old as if she is the crap on the bottom of your shoe? What exactly did I do to warrant such an angry reaction? I am so disappointed with my experience here due to the security guard who seems like he bullies people who he deems weak just for the fun of it. I have submitted a feedback form to Social Security about my experience with him.

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    Social Security Administration

    Social Security Administration

    2.8(20 reviews)
    18.6 mi

    Went in for an appointment, security guard was nasty! Cute but had a terrible attitude when It was…read moretime for my number to be called the speaker and tv system didn't announce it, so he called it and I went over to his desk thinking I needed to see him before going over to the window, thought it was routine, yet he stares at me when I told him that was my number, he then says "ok" and I ask him where do I go he points at the screen in a very rude and authoritarian voice "look at the screen" which I did and just walked away, once seated with the person that helped me things got way better, she was super nice and thanked me for asking how her day was, bet they don't hear that often therefore I try to be nice to all public and government officials, yet I got an entitled security who takes his job way too seriously and definitely didn't want to be there, sad but a reality when they feel they are above you because of the place they work at, hope his days are better for him and being kind and personable doesn't hurt.

    TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

    Solano County Veteran's Services - publicservicesgovt - Updated May 2026

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