I always love coming to this branch. The service is always amazing and I'm always met with a smile…read morefrom everyone. But someone who always makes my day when I do come in for a visit is Dina. She's always so helpful and caring when I visit. She always provides me with detailed answers if I have any questions and updates me on the new rates offered by the branch. Visiting has become a weekly routine and I can honestly thank her for helping me be accountable when it comes to managing my money!

Why is it so hard to ach my large deposits in the same time as I deposit it? A month to ach what I…read moredeposited. So because of your untimely rules I've had to go to other banks That don't have your restrictions

I had a wonderful experience at Patelco Credit Union thanks to Reggie! He helped me with my account…read moremaintenance and made the process of adding a family member quick and seamless. Reggie is incredibly professional, knowledgeable, and well spoken. He took the time to explain everything clearly and made us feel genuinely welcome. Because of the excellent service we received, we're also planning to get a credit card with Patelco. Thank you, Reggie, for going above and beyond and making banking such a positive experience. You're a great asset to the team!

Came in to Patelco CU with a complicated scenario and was warmly greeted and assisted by Jamese…read moreBlack who was so pleasant to talk to about our situation. Jamese handled everything with ease and explained every step. We look forward to seeing her at our next visit.

I had a wonderful experience with Sue Sengupta at Tech CU. She helped me set up my accounts and…read morenavigate the loan process, and made everything feel incredibly smooth and straightforward. Sue was knowledgeable, patient, and genuinely supportive throughout. I'm very grateful for her excellent service and highly recommend working with her.

We enjoyed working with Sue Sengupta who helped us with our CD and assisted us with getting a line…read moreof credit. She was wonderful in keeping us informed of the process and assisting us all way until the line got funded. We look forward to working with her with any of our banking activities.

We are gratefully advising of a wonderful car purchasing experience with Jason! ;-) I knew what I…read morewanted, a Toyota Solara Convertible -- Silver/Gray with a black top, stayed in communication regarding an appointment, and had our test-drive with a no-pressure buying experience! This car engine ran smoothly and was equipped with new tires, ... good touring tires for a comfortable drive. We are pleased with our new old car, reminds me of another Toyota Solara that I drove for many years!! :-) Thanks to Jason, we paid a down payment that day, and drove it right home, then sent him the balance the next day. Jason even included a year's car registration and sent me the Toyota's book a week later! Wow! Thank you again, Jason!

Pacific Bay Auto had the exact car that I wanted. The color…read moreand the interior checked off all the boxes. I made an appointment with Hao to see it in person. Hao was there to greet me and he was very pleasant and easy to talk to! I test drove the car and was sold. Hao introduced me to Jason to discuss the numbers. Jason made me feel right at home. I didn't experience any pressure or tension that you often encounter at the larger dealerships. I put down a deposit and returned at the end of the week to purchase the car. The entire experience was perfect. I compared prices and the price that I was given was fair. Hao and Jason provided excellent customer service. I highly recommend them if you're in the market to purchase a quality used car. K.W.

I had the best experience I have ever had working with Anna Belenky in the loan department a…read moreFremont Bank. Anna always answered her phone, was patient, attentive and thorough during a difficult loan process. She helped me navigate adding documents into the Portal, which were MANY. It was a very stressful situation with a last minute requirement. She helped me all the way through. Thank you Anna. Judy Gray Thygeson

Support your community by joining a credit union. Avoid rude phone service, constant issues with…read moreour account.

I was in search of a used but quality car. I came across The Dealer site and saw 2 particular…read morevehicles I was interested in. I was unsure which one to choose from but eventually I decided on a BMW wagon, had my heart set on it. I had every intention of coming in the following day to purchase it that I put down a $200 deposit on my credit card. Billy, the sales man and Sonia the book keeper and financial professional helped me do this seamlessly. unfortunately that evening I had a loved one come to me in an emergency and needed to borrow a good amount of funds, as a result, this left me unprepared to financially buy a car at that time. I texted Billy to make him aware of my unforeseen situation & my change in plans that I had to ask billy to please credit me back that $200 deposit. Usually nonrefundable, but billy and Sonia were very kind and considered the circumstances and refunded me anyway ! Now I don't know about you but I find that commendable and at the same time refreshing. Sometimes stuff happens and it's great to know that there's still people out there that care, and even at a car dealership! There out there, there's only a few of them left. I will certainly go back when I'm ready.. Buy with confidence at The Dealer! Ask for Billy, tell him Manuel sent you!!

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

In the land of closing banks, this is about the only one left in the bay area. Bofa is on the brink…read moreof closure and this last location definitely lets you know they aren't even going to try to fake it. If you live around here and are a bank of america customer, you should be very happy to have this much. not much exists. this is the end of branches. at least not branches, were people actual work in.

HORRIBLE service! For anything besides depositing or withdrawing small amounts of cash, you have to…read morecomeback in a couple of weeks for a "banker." Terrible attitude & unwillingness to help. Please just close this branch so atleast people know that a real location doesn't exist & can plan accordingly.

Had a great experience with Edison. This dealer is by appointment only, and he was able to…read moreaccommodate me the same afternoon I reached out. First off, I was very happy with how smooth and quick everything went. I got to the dealer at 3:30, looked at the car, test drove it, and left with it by 5:30. Second, I was pleased with his transparency. He was honest about the flaws he was aware of with the car and admitted that there were some things he didn't know (it's a 25-year-old car). Lastly, I appreciated his patience. I didn't feel pressured at all, and he answered all my questions and let me check the car at my own pace.

I came to get a car inspected (on my dime), and this is what the car needed: a battery replacement,…read moreawasher pump reservoir replacement, spark plugs, an air filter, a cabin filter, new brake fluid, rear window regulator since it wasn't working, and brakes and rotors for the front wheels. I also got another inspection at Honda since I know someone who works there, and he said that the power steering reservoir had to be replaced since the wheel had resistance when turning... this all would have costed 2k+ in repairs. I decided to cut my losses and return the car. Wouldn't recommend this dealer as he doesn't seem to care about the maintenance at all. Also, the gas was empty when I got there. His breath also stinks.