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    Softea

    4.2 (58 reviews)
    Open 12:00 pm - 8:00 PM
    Updated 3 months ago

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    Inside
    Lisa R.

    The ambience, food, and service is always a first class experience! It's a great space for studying or catching up with friends.

    Wen Q.

    Was craving boba and saw this shop with great reviews and was really busy so decided to give it a try. They have a pretty big menu and I went with their recommendation of a not too sweet strawberry boba drink but omg it was soooo sweet. I had to mix it with water when I got home :( The shop is very cute and has a great seating area for people to just hang out but too bad the boba is not for me.

    Julie P.

    Friendly staff but we didn't interact much since we used the kiosk at the front desk. When we got the Bubble Tea, the Boba itself was not brown sugar even though it said it was it was very bland and not cooked well. The flavor of the smoothies and ice cream was delicious. We did ask if the Boba is normally cooked in a brown sugar recipe, but we did not get a replacement or offered to get some Boba with a new batch. The setting of the shop was very big and spacious and very welcoming. I am usually picky about the Boba and that was the only disappointing thing! I might go back if I am in Vancouver again.l to try a different flavor.

    Interior
    Alea A.

    Decent. I've been here 4-5 times and the drinks are often inconsistent. I've ordered the same drink on two separate occasions and one time it was lovely and the other it was watered down to the max. The cashiers are on the younger side and not very warm or welcoming. The soft serve is quite light and somewhat gritty? Not creamy and smooth like you'd expect. The space is inviting and well decorated. I love that they have board games to play and the shop is spacious. Parking is iffy and really depends on if it's a busy time for downtown. This is the kind of place I would maybe stop by if I was in the area but wouldn't go out of the way for.

    Charlie T.

    Finally, there's a bubble tea place that also has soft serve as well. This place has some interesting flavors of tea drinks and some that combine with sift serve. I had the Pineapple Express - strawberry jasmine tea, strawberry bits, strawberry poppers, and dole whip soft serve on top. This drink was what I expected it to be - refreshing and cooling at the same time. I did enjoy the soft serve part of the drink. I have to try some of their other items next time I am I'm the area.

    Naly S.

    Very cute aesthetic cafe. With ample seating to lounge and hand out at! A cafe like this is surprising to find out in Vancouver, it screams Seattle to me so I'm quite happy we have something like this to enjoy here. I got the soft tea, which was essentially strawberry soft serve over the strawberry fields tea (passionfruit tea with strawberry bits), but requested to change the soft serve into a swirl with strawberry and dole while together. The drink tasted okay, but the soft serve wasnt super smooth. It was a bit gritty/chunky for both the flavors, and I had expected it to be smooth. It might've just been the batch I had that day. Another thing is that I wish there were dome lids available. I couldn't exactly finish my drink before needing to head out, and asked for a lid but they said they didnt have lids available- but if I were to finish the ice cream below the cup line they could seal it with their machine they seal their boba cups with. Parking sucks especially with a lot of the construction around the area, so be prepared to find street parking a bit further.

    Amanda M.

    This is such a cute boba shop and love the capybara theme. It's very clean, a nice hang out place (they have board games too) or a place to study even. Located in downtown Vancouver on Main Street there is street parking in front of the shop or in the surrounding areas. I got the wintermelon milk tea with boba. The wintermelon milk tea has wintermelon & oolong tea mixed together which I thought was interesting. The oolong flavor and wintermelon flavor tougher was okay. I got more of the oolong than wintermelon flavor. The boba was chewy. Other people who ordered before me got their softeas which looked really good. The concept of tea + soft serve + toppings is new to me but wasn't feeling some soft serve.

    Roasted Oolong with boba (forgot to take a better photo before I started drinking)
    Megan S.

    Soo tasty! I got the roasted oolong with boba at 50% sweet which was a good amount of sweetness. The oolong flavor really stands out and has a great nutty/roasty flavor. The boba was a great texture - chewy but not TOO soft and has a good sweetness inside and out. Also the inside is super cute and looks like a really chill place to hang out with friends. The hoodie in the merch area is cute too. Our server was really friendly/helpful and we barely had to wait for our drinks :)

    The Breakfast Club
    Justin T.

    You've gotta check out Softea! This is a great spot to get a sweet treat -- whether you're looking for a milk tea, soft serve ice cream, or both, Softea is where it's at. I got "The Breakfast Club", which is a mix of milk tea and ube soft serve; I really enjoyed it and liked that I could adjust the sweetness of the milk tea. I also tried the pineapple dole whip soft serve, which was super yummy. You can't go wrong with any of the menu items. As for the environment, the store is extremely clean with cute decorations. The capybara theme ties it all together. There is plenty of seating, including a spacious seating area in the back. The vibes seem very chill, and it feels like a good place to hang out with friends. The store also has many board games available to play. I recommend you come and try Softea!

    Lakshmi M.

    Sit down and shut up, they have LACTOSE FREE soft serve?! Honestly, mind blown. You can bet that I was on the capybara reels/tiktok bandwagon so I was intrigued when I saw a boba spot pop up just completely oozing in capybara goods. I love that they have free stickers and other capybara items you can purchase while sippin on your tea. I have tried their milk teas, fruit teas, softeas (tea w/soft serve), and soft serve. Alas, lacking a bit because I haven't had their "tornado" drinks. Tea wise, loved all of their drinks from the classic black milk tea to the cappycino and the strawberry matcha latte. And toppings wise, they make some of the best boba in the area -- good chewy texture, brown sugar flavor strong, and never too hard or disintegrating into bits. Their softeas are ENORMOUS and I died trying to eat one by myself -- they can make you a softea to go by squishing the soft serve in and sealing it though Id o wonder if they can just get...over the cup lids eventually? Regardless, I'm happy I can get it to go. Now back to my opening statement, their soft serve is LACTOSE free and honestly I couldn't even tell if it wasn't written up on the board -- this is by far the best lactose free item I have ever had in my life. Please go try it so you know I'm not lying! You can get boba toppings on your soft serve which I think is great~ Prices are reasonable for the quality and portions and service was quite friendly. The interior is actually rather large and has a great deal of seating. Would absolutely recommend coming by!

    Haley K.

    First off, this place is super cute. The decor & theme of this place is perfection. They run a bit of a smaller menu. There is only one size, but you can adjust your ice & sugar level if you'd like. I got the strawberry matcha cortado with boba & my bf got the pineapple express with boba. The boba had a good flavor & was cooked to a perfect texture. The drinks itself were good, but not really anything special. Somehow both drinks costed us $20. To me, that seemed a bit high. But service was good & everyone was really friendly.

    Tina J.

    Fun little spot! All the capybara decorations were so cute. The staff were friendly and knowledgeable and the drinks were so good!

    Strawberries & Cream
    Karen R.

    Super friendly and quick service. Cute ambiance and a great place to hang out for a chat or a board game. Love it!

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    1 year ago

    Best experience! The Taro tornado was delicious! Staff was very friendly and helpful. Boba is fresh! Definitely stop here!

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    Page 1 of 2

    Ask the Community - Softea

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    I have to say, we got this around lunch time, we were home before 1this afternoon. I had this in…read morethe fridge and 4 1/2 hours later it's still so good! My bobas are still soft and chewy, the taste is great although I did get it half sweet. We also got an assortment of mochi donuts and they are great and fresh also. We'll be back.

    Pros: good mochi donuts & banh mi, great variety of drinks!…read more Cons: service has been very very hit or miss. Have been here a handful of times and usually treat it as a banh mi + sweet treat moment, but gosh the last interaction/experience made me not want to return. I placed an online order because I had a flight to catch later and wanted to be able to pick up a quick banh mi on the way. I arrived the scheduled time and they hadn't seen the order or even started working on it. It seemed like there may have been a tech issue or error, so eh I was fine with waiting. They did throw in a mochi donut for my wait/issue which was nice. However....it just snowballed from there. They handed me my drinks and sandwiches and I was just out the door when I looked in the bag and realized they had forgotten the vegetarian banh mi I had ordered myself -- this would have been very unfortunate since I'm vegetarian and the other two in the bag were pork. I had to wait even longer, a second time, for this order to be completed and really felt like it'd been a waste of time to try and schedule the order. Because of all of the delays, I had a very limited amount of time to eat and it honestly soured my experience overall. The teas are fine but not my favorite in the area and sadly after my last visit, I'm going to search for a new banh mi spot for bites.

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    Ube Coconut Smoothie was super delish! Service was the best! Our boba barista was wonderful. The…read moreplace is small but worth the visit.

    Nice spot, grand opening today and really enjoyed their variety of fresh fruit tea and milk tea and…read moreblended options. We were there as the last 4 of the first 100 customers so we got the goodie bags, cute jar of milk tea and some croc charms and keychain, no more stickers. Line got busy quickly and they did a 40% discount today as well. They did forget 2 out of 7 of our beverages so while we were waiting for all our drinks they just spaced out and forgot and continued on with processing more orders. So our other 2 tests didn't come until 20-30 mins later. I would say as they continue on with their business and get the hang on it will be better. Always room for improvement! would recommend letting them know if you've been waiting for more than 10 minutes to remind them as they're very busy with processing walk in orders and takeaways like uber eats etc. Very cute decor and it has very limited seating and space to stand to wait inside. Parking lot is shared with other shops and businesses nearby. Ordered their original bubble waffle as they're out of icecream or there was some technical issues so it doesn't work well. I custom made my drink as I sampled their rose milk tea and really loved the rose aroma but wanted refreshing drink on a hot day like today. I ordered paradise fruit tea with fresh fruits like a passion fruit seed, chia seed, strawberry, lemon/lime and watermelon etc and added a hint of rose syrup with extra jasmine green tea and had it overall less sweetened from other sweeteners. It came out perfect! Would recommend giving it a try if you like rose scent and flavor and enjoy a good fruit tea. we also got a galaxy drink, avocado blended shake, taro blended shake, peach lemongrass tea, sugar cane drink and my fruit tea. would come again for sure when in area, very cute place!

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    I had time to kill in the area and just dropped in on a whim and had a great experience. I always…read morelove businesses with digital kiosks so I can take my time and make sure it's vegetarian and above all, as an introvert, minimal human interaction. I ordered the Stir-Fried Noodle With Tofu & Egg and it was really tasty and a great portion. Staff were all super kind and helpful. Highly recommend.

    By far the best milk tea I've ever had! We ordered the Guava Lemon Tea (50% sweet), Jasmin Milk Tea…read more(less sweet), and White Peach Oolong (50% sweet) and all the drinks were really good. There's a very nice tea flavor, not watery, and not milky either. I was sad the size that came with the combo was a Regular and really wanted more. I should've ordered one to go for the next day lol The food overall was good. We ordered the chicken stir fry noodles and the scallion noodles with pork, basil chicken, and the cucumber salad. The scallion noodles was too salty. And the basil chicken was dry (unlike boba spot, they used chicken breast I believe). Overall, enjoyed the chicken noodles stir fry and cucumber salad here. Service was great at the front. The young girls did a great job. The other girl working behind the counter could be a bit more friendly. Overall, cute place but could use louder music to set the mood a bit becuase I felt weird that it was so quiet. Would come back again for the milk tea if we are ever in town again.

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    Ice Cream Renaissance is awesome! We came on my wife's birthday (because we are still kids at…read moreheart). Inside is just so cozy and clean! The staff was super helpful in helping us pick the ideal flavors. I got a cone and it was loaded up! It was a single scoop and it was almost more than I could finish. It was smooth, creamy, and very flavorful! I am looking forward to another cone already! Thank you for the birthday candle in my wife's ice cream, it really made her smile! Great service, fantastic ice creams!

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