My sister & I both got a pedicure today. To start they use new tools on every person. Thats the…read morebest. They took their time & really did a good massage. Our toes look & feel great! The place is new & clean. Definitely recommend & we will go back any time we're in Saint Augustine.

What a disappointment!! Owners accept no responsibility for a horrible experience. We were told…read morethey did the best they could-why was it so far removed from what other salons do. Poorly prepared for our appointments, left sitting with no comments as to what was going on. One member of the party waited for manicure to be finished and was told it was done! Very rude, disrespectful owners. Glad to have found a personable, customer service oriented salon nearby.

Dipped nails. More than 3 colors $5 upcharge. This is only my second time getting my nails done…read morewith the dipping technique. I am new to this process and still developing an eye for what the finished product should look like. My tech was so personally and nice that I forgot to check the quality befor I left. The pinky of one nail needed another coat compared to the other one. One of my thumbs had dents from the UV machine-I think when it went in I didn't realize it scraped the edge. Another nail had a hump towards the nail bed and dipped mid nail. The first time I had them done I was in St Louis and the technique was quite different. When the tech dipped the nail, her next step was to tap the powder off by tapping my finger in a side ways motion. My first experience was that the excess powder was removed with a kabuki brush. Instead of spraying my hands with a solution like this tech did after my last application, I washed my hands. This is to remove any residual product. I was charged $5 to remove the previous nails. The only questionable instance was when one mail did not nudge after 30 min soaking. Instead of applying more acetone and letting it soak; she pulled off the thick nail residue. My daughter warned me that this ruins your natural nail. The gel pedicure and dipped manicure took nearly two hours. I will return the next day to see how it will go to fix my nails. The policy is within one week. The original tech wasn't there but after waiting a few minutes another tech repaired my nails quickly. The tech was pleasant and polite. When I went on a Sat there was only 2 other people there. I did call ahead for an appt. I will say that this is the first nail salon that I have been to outside of Aveda that actually asks how do you want your toe nails to be shaped. I find this so frustrating and 99% of all nail shops that they don't bothers ask and you don't feel like you can ask. Detected a great job forming my nails in the rounded shape.

The worst pedicure I've ever had. He cut my toes so bad and the polish application is terrible. My…read morefeet feel even dryer than they were before.

Brought the little for a surprise Pedi. Came in as a walk-in and we were both seated instantly…read more Each pedi was $30 not bad $1/min. All was well, clean inside. The foot tubs did look a little dirty in the creveces, not too bad since it wasn't inside of my actual foot bath. Nonetheless they should clean thoroughly around the outside of the foot tubs. Massage was great, extra pressure on me! Awesome for these tired legs of mine. My only suggestion is that they incorporate Nitrile gloves for customers. I have a bad latex allergy and once my foot got a feel of the latex glove it started to get red, and my whole body started to itch and it took me a while to catch on. It was towards the end of my session that I realized it was the latex glove. Thankfully I was done before it could have gotten way worse. Therefore, either ask first or provide nitrile gloves for your workers. Nice staff.

Nails by Eli. My favorite full set of all time. I asked for natural look and she killed it.read more

Best Pedicure I ever had by Mimi... She worked on my feet…read morefor one hour...it was heaven Rebecca gave a very good manicure as well

Just had the best pedicure with Mimi. Such a great foot and calf massage! Followed with a super SNS…read moreFrench manicure with Tammy. I've never had a bad experience here but these two did a particularly good job this evening!

The staff at 5th Nail Lounge are skilled, sweet and accomodating. They do a great job with dip, gel…read moreand regular polish. The pedicures were a godsend when I was pregnant. Prices are reasonable. They do appointments but I tend to just walk in and never wait long. I'll be back to being a regular soon.

The people were friendly & welcoming overall however, the person who did my nails did not make them…read moresymmetrical or neat. When he did my pedicure he did not exfoliate all the dead skin off. The very next day my feet looked like I never got a pedi and the polish on my gel nails was peeling off. The manager welcomed us back to correct the issues which was great. But he gave excuses for the issues by saying it was my fault for having dry skin or for being to hard on the nails. Instead of taking responsibility. I'm a housewife, I don't wash dishes, I don't do hard labor or heavy lifting, or walk around barefoot. There's absolutely no reason my mani and deluxe pedi should already be falling apart the very next day. I've never been to a nail salon, paid over $100+ and the very next day it was already coming off and feet looked like I didn't even have a DELUXE pedicure. When I do my own pedicure at home, my feet are soft for at least a week. And I don't even have the professional tools or products. While I greatly appreciate the managers willingness to correct the issues; he still did the bare minimum to correctly fix the issues. Removing some polish but not all and painting over it but the previous color can still be seen and then not wanting to correct that new issue. Rushing to correct the problems but not respecting the requests during correction. Like removing all of the black polish before you put new polish on. Then when my husband says it again, THEN he corrected it. I didn't feel like they respected my requests or my business. If I'm paying for a service, I expect you to perform the service well. Not rush through it, do it half way, and then disregard or ignore the correction when the customer is not pleased with the result. I also expect full accountability. It should be done well the first time and if not, it should most definitely be done with care and willingness to accommodate the requests. I shouldn't be made to feel as if I'm creating an inconvenience for your employees poor service.

First time at this new salon. Came as a walk in and was greeted and seated quickly. Very clean and…read moremodern. I like that the TV's are discreet and there are only 2. Prices are reasonable and the classic pedicure was good.

I have genuinely never had an experience like this at a nail salon. During my appointment, I was…read moreaccidentally sprayed/soaked with water not once, but TWICE because of the pedicure equipment being faced the wrong direction. I was completely soaked--my sweatshirt and shorts were wet, and I was literally sitting in a puddle of water. To make matters worse, my soda was dropped into the pedicure foot bowl, and after everything that happened, they still expected me to pay full price. I had to ask if there was going to be a discount for my experience and best they could do was $10 off..... The entire appointment also took almost 2.5 hours just to complete my pedicure and full set, which made an already frustrating experience even worse. Accidents happen, and I'm normally very understanding and I was beyond kind my whole appointment, but being soaked twice, having my drink dropped into the foot bath, sitting in wet clothes and a puddle for the remainder of the appointment, and then still being expected to pay full price was unacceptable. I left feeling like there was very little concern for how poorly the appointment had gone. Definitely not the relaxing nail salon experience I paid for or expected

Wonderful nail salon. Nina and Lida are exceptional nail artists who can make any design come to…read morelife. AP and Mila are awesome as well. The nail studio is very clean and organized.

This place is amazing. The cleanest, the friendliest staff, the quality of service is unmatched.read more

Beautiful nails and Olivia was amazing! Clean and friendly, relaxed vibe. Love my nail art.read more

I walked in with no appointment Sunday around 1pm, got in immediately for a gel pedicure. They…read moreremoved my old gel and were very gentle. Completely cleaned up my feet: cuticles, callous remover gel, pumice scrub for dead/rough skin, sugar scrub for feet and calves, hot towel wrap. Listened to exactly how I wanted my toe nails shaped. Didn't want them cut, just filed down a bit. He made sure there was no polish in my cuticles which is a huge factor for me. All this for $30, plus and extra $15 because I got Gel and removal of old gel. Great price for the quality and work done. Maybe took an hour. This will be my new spot!

Had mani pedi, but the polish on the manicure had dark streaks, but not on pedi. You can see that…read morein the second picture. The obvious is because something was wrong with topcoat used. (2 different ones). I questioned this beFORE I left the salon and was brushed off by being told it was ridges in my nails. Hmmmm. I added one more layer myself on one of my fingernails and no dark streaks appeared after 4 days on that nail. So ridges theory no good. When I went back in to see what they would do, I was again brushed off by being told..."no warranty", and that it was a chemical reaction to something I had used. Then why did they look that way right away? She offered to put another coat on, but I said I could do that myself. I asked for a polish change and was told, "no." I usually do my own nails and never have this issue. This happened to my the last time I went here, but I didn't say anything. That time it was BOTH mani and pedi. Very disappointed in the customer service and the service itself. I come fairly often but won't be back after being treated this way.

Quality of work was terrible. The technician couldn't speak English so trying to tell her…read moreanything was impossible. They carry limited OPI products and that's all I use. Just really disappointed. The pressure she use even doing the massage was rough, but she didn't understand English to go easier.