Went there to get a quotation for scratch repair. Quoted me 4500$. Wanted to replace the whole…read morefender for a simple scratch. I walked out of the place and got the job done for 1000$ at a different body shop. May be he does the job well but definitely rips off people. Will not recommend.

Quality top notch work and the owner was upfront with us about what the insurance company would not…read morecover. He was knowledgeable about insurances, and told us what our rights were as a consumer. I read a few negative reviews, but I have used this company for multiple issues and they were a top notch company all the way through. You may think you are getting it cheaper somewhere else, but are you getting it done right with a quality repair the first time? They are the best in Morgantown!

Marion and his crew go the extra mile to satisfy his customers. On several occasions, my two…read moregrandsons, who are students at WVU and hundreds of miles away from home, needed help. Marion and his mechanics provided tires and repairs to solve their problems.

This one has layers. Please, do not trust this shop…read more Please, do not allow this shop to do any work in your vehicle that doesn't involve tires. ASE Certified mechanic here... A year ago, they could not properly perform an alignment on my vehicle and told me I needed to have extra hardware installed which required over $300 in work. I took it to a trusted friend at Kress Tire in Pittsburgh and they aligned it just fine. Thought, alright, just a young mechanic's mistake, took an experienced fella to get it done right. Took it back later to have my vehicle inspected, I received a vehicle that was in fact inspected, but with a quote that "your exhaust has a slight leak and we will pass it this time, but will cost about $1,800 to repair next time" to which I rolled my eyes. I later took it to Deep Hollow in Albright, and the honest mechanic repaired it in an hour, very fine work for less than $200. It gets worse. Had the A/C refilled at Deep Hollow (my now trusted shop) But the pump had previous issues, and now required replacement. Shop didn't have time to fit me in before I leave for my road trip, so I tried Tire Lame again (not a typo) figuring hey, they can't strike out a third time, right? Right? Handed a very specific work order to only replace the A/C compressor. Quoted me $500 to replace my compressor. I brought the vehicle in, they then increased the quote to $800, to which I refused. Time to pick the vehicle up. I received the vehicle with no cruise control response (I am disabled in my right leg and always use CC) When I returned home, I traced the vacuum lines to find the careless mechanic had broken a nipple to the vacuum line just above the high pressure nipple for the A/C system and neglected to repair it afterward. Not to mention fully disconnecting the CC linkage on the throttle. That's not the worst. I delivered the vehicle with a full tank of gas, I picked it up an 1/8 under, with my dash cam wires disconnected. DO NOT TRUST THESE PEOPLE TO WORK ON YOUR VEHICLES. I've never seen such negligence. The only reason and the ONLY reason they get two stars, is they have good prices on tires. And the quality of tires has yet to be proven. Maybe I'll come back and rant about that too. If you made it this far, call someone else. You've obviously had your doubts. DM me if you want the video showing the post-pickup video of the issues they left me with and the repairs that I'll never get the time back for. Have a good day y'all, and stay away from shops like this.

Rude...condescending.. genuinely one of the worst experiences I've ever had with a body shop. The…read moreperson at the front desk seemed like they didn't know what they were doing, every time I spoke to them and then one of their mechanics, (when they FINALLY answered) it was always contradicting information. I never got the same answer twice & the whole situation wad a bad case of miscommunication. They seemed annoyed that I was asking questions & I felt totally taken advantage of. Two days after I picked my car up, I started smelling something funny. Took it to a tire shop, ended up jacking up the car, popping the hood, & looking around. Only to find THEY LEFT PAPERS UNDER MY HOOD DURING REPAIRS & THEY STARTED TO CATCH FIRE!! (I was given record statement #3 when I went to pick up the car, we found record statement #2 in the car)

I had a deer run into my 2018 Silverado and did signicant damage to the passenger side…read morebumper,grill, fender and a lot of internal parts and they came highly recommended and they didn't disappoint, they were great to deal with and had a very friendly staff, my truck was repaired and looked better than new, We thank you for your honest hard working crew . Make the right choice and choose Center Service Auto Body.

Was traveling and blew a tire and had no idea who to call. I lucked out with this place Quick…read moreand responsive! Would definitely call them again if needed.

needed help with a lockout frank was out of town…read more he called another tow for me within minutes they were on the way appreciate you!

I am so happy with Michael's. I got several estimates and not only was theirs the most…read morecomprehensive, they knew all about the industry, how to work with my insurance company, what things to look for, etc It's devastating to have to have serious work done on your car so it was really helpful that Randy Michael could walk me through the steps and let me take my time to decide. The work is beautiful, you can't tell there was ever any damage. I'd recommend them to anyone who needs auto-body work.

A gem! Excellent experience getting our Subaru Forester fixed up after a fender bender. Service was…read moregreat and the results are terrific. Everything good as new. Can't tell where the damage was at all. Michael is very professional and pleasant.

I cannot say enough good things about Josh at What the Hail Body Shop in Morgantown, WV. My car…read morecaught on fire in the middle of nowhere, and I was left to my own devices to find someone to try to repair it. I live in Texas, but fortunately, my son lives in Morgantown. The minute I told Josh my situation, I could tell he was honest, extremely knowledgeable, and genuinely looking out for my best interest! Josh knows his stuff not only when it comes to vehicle repairs, but he understands how to work with insurance companies. In my case, my vehicle ultimately ended up being totaled, so the shop didn't even make any money from my situation. But that never deterred Josh from helping me. He could have easily gone along with what my insurance company wanted, but he continued to fight for me and what was the right thing to do. That says a lot about Josh's character and integrity. That kind of honesty and expertise is hard to find these days. I trusted Josh throughout the entire process (he was honestly the only one that I felt was shooting straight with me) and I would ABSOLUTELY recommend What the Hail to anyone who needs body work or finds themselves dealing with an insurance claim. You can feel confident that Josh knows what he's doing and will look out for you - not just what makes the shop money. Thank you, Josh, for being someone I could trust when I really needed it! You are simply the BEST!!

Had an excellent experience with Josh and the whole team! From the first phone call, everyone was…read moreextremely helpful and professional. Josh was quick to answer our many questions and explained everything clearly. Although the car was totaled, we're confident the repairs would've been just as great. Check them out! We know when our next mishap happens, we will definitely be saying What the Hail!

Elijah Reynolds worked so hard to get us a great deal on a sweet ride!…read more He was beyond courteous, incredibly helpful, knowledgeable, professional and patient! We are so happy with our experience and especially grateful that we had Elijah as our Sales Consultant. John Sabo, the finance manager was so great to work with as well. Totally recommend this dealership and especially Elijah! : )

Where do I start, I was A employee for Gerry Raymond in fairmont for years! I have worked for alot…read moreof dealerships in my life and this is absolutely ridiculous. I I loved working there until the new General Manager started Scott Warner in January of 26. Scott was very unprofessional to me, never approached me to see how I was doing, but always wanted to talk to the other Detailer and did this to many of his employees. I worked in detail and had alot of stuff that I brought/bought with my own money because they couldn't afford to get us anything besides chemicals so over the years i had to make it a home away from home. He fired me on grounds of budget cuts. But blaming it on the normal stuff iv been doing there for years. I even offered to lower my pay 8 dollars on the hour and he still couldn't keep me. Also i bought a 2017 Silverado from them and come to find out, i went on vacation the week it came in on trade and they were going to wholesale it because it needed alot of work done too it. But they decided to put it on the lot AS IS. When i got back from Vacation i was looking for a reliable truck. One of the salesman who also knew about the problems with the truck and didn't tell me anything, reminder this to too one of their long term employees. I bought it and the next day and put 15k down cash, I found out from multiple mechanics that it needed two motor mounts, a transmission mount and a fuel pump. I went to Scott and told him about it which he agreed he will get fixed for me, but then three weeks later he fires me. Also they do not EVER do the Permaplate product on your new vehicle even when you are forced to pay for it, we did it maybe 1 or 2 times the right way, all they do is put a high gloss product on your vehicle, so don't fall for their tricks! There has been multiple vehicles that they sold AS IS knowing that multiple problems is on the vehicle and still sold it to the customers. I recommend nobody EVER buy a car here. I will miss everyone there. It was good while it lasted, but I had to make this review to be honest with people in Fairmont. And i know Scott is going to reply something on this just know this is the truth! Gerry Raymond needs too do better

This company is a crooked company and they are trying to take advantage of people. They tried to…read morecharge 600 dollars to tow a car from the Grafton Rd to downtown. It was a young girl who just got her license and was involved in a accident. They wanted 600 the next day to give her the car back. We asked for a itemized bill explaining the charges and was told that we could not have one until she paid the 600. Then they said if she couldn't pay the 600 the other option was to pay them 300 and give them the title in order to get her personal belongings out of the car. When I told him that is illegal he hung up on us. I am turning them in to the better business bureau. They should be ashamed of trying to rob young kids. They are a disgusting company.​

I have never in my life seen a more crooked towing company! My neices had an accident and the…read morepolice called Waterfront Towing. They towed the car to their lot and they wanted my neices to pay them $900 and sign over the title of the car for the tow fee. She was not allowed to get her belongings from the car twice unless she paid them $900 and signed over the title. She had to get the state police involved to get her belongings from the car. She did sign the title to the car over to them but they are now taking her to court for $900! They take advantage of women or others that do not know this practice is not legal under the Public Service Commission guidelines for a towing business or any other business that operate under a certificate of need. These people are nothing but thugs and very bad business people who break the law and make legitimate towing companies look bad. They are an embarrassment to the towing and recovery industry and have a long track record of violations. Worst company by far that I have ever seen in 50 years of being in the towing industry.