Great shop with excellent customer service! They did a great job on my repair, and I will…read moredefinitely be back if I find myself needing any other repairs!

Highly recommend this Caliber Collision here in Westover. We had great service. I was happy they…read morehad finally opened one here in the area my family has used other Caliber Collision out of state.

I don't ever leave reviews, but this place earns it! By far the best around! Having grown up here,…read moreI've been to a lot of repair shops around town-had some not so great experiences, and questionable prices.. Bob not only gives a fair price, but the quality of work is what makes it the best! He goes above and beyond to ensure that your vehicle is fixed properly and in a timely manner. Honest car places are hard to find.. especially being a woman, I'm always wondering if I'm getting ripped off.. so I'm thrilled to have a place I know I can trust and depend on to help get me back on the road ASAP. FIVE STARS!

My daughter's Jeep was hit on early March 2020, Right…read morebefore Covid closed the university where she is a student. We called a couple of places but owner Bob from Streets Collision and Customs was so straightforward and knew exactly what he was doing. He immediately set up an appointment for an estimate. He showed her damage that unless you are trained well in your craft, no one could see. The only reason she didn't have Bob do the work is because the university shut down and she had to leave campus and drive home out of state to get the truck fixed. It's nice to know that if my daughter needs anything in the future, Bob will take care of it. Very impressed by Bob's professionalism, knowledgeable and caring attitude. Since I wasn't there, Bob made sure I was on a two way call the whole time!! Thanks Bob!

Timely, affordable, and fixed my problem. Great customer…read moreservice, and made me feel heard.

The service provided by Caliber was top notch! The turnaround time for completion was sooner than…read moreexpected making it more pleasurable. I would recommend them to anyone in need of repairs.

Had a pretty negative experience with sales. Gave them all info beforehand, made an appointment to…read morecome in, when I arrived they didn't have someone assigned to meet with me and did nothing upfront to prepare for our appointment. They had me working with the newest employee (less than 2 weeks), which I'm fine with, besides it was clear he had 0 training, and no one experienced was helping him. Every single question I had needed to be brought back to someone else which made what should have been a 30 minute appointment a 1.5 hour appointment. Sometimes leaving me alone at the desk for 15-20 minutes. The second the clock hit 5:30 the managers walked out of their office and shut off all of the lights in the building, including where I was still trying to work on figuring out their calculations on the vehicle. Repeatedly I was told "this is just the number in the system, me and my manager don't know why it's that price or how it got to that price" at one point all of the numbers changed and there was also no explanation. All in all, it was not welcoming, felt like they did not value my business, did not take my business seriously, and just didn't care if they made the sale or not. I walked in ready to sign a deal, and they completely lost my business. I was easily reminded why people hate going into dealerships.

0 stars. Rodney Lambert is the scummiest man I've ever had the dishonor of meeting. He was so rude,…read moreunprofessional, and shouldn't be in any type of customer service industry. Don't waste your time with the service department, especially if he is part of it.

Rude...condescending.. genuinely one of the worst experiences I've ever had with a body shop. The…read moreperson at the front desk seemed like they didn't know what they were doing, every time I spoke to them and then one of their mechanics, (when they FINALLY answered) it was always contradicting information. I never got the same answer twice & the whole situation wad a bad case of miscommunication. They seemed annoyed that I was asking questions & I felt totally taken advantage of. Two days after I picked my car up, I started smelling something funny. Took it to a tire shop, ended up jacking up the car, popping the hood, & looking around. Only to find THEY LEFT PAPERS UNDER MY HOOD DURING REPAIRS & THEY STARTED TO CATCH FIRE!! (I was given record statement #3 when I went to pick up the car, we found record statement #2 in the car)

Service is great and straight to the point. Simple and professional. They call to let me know about…read morethe option whether to change some of the part which is great. The booking time is a bit of a wait but that's understandable because of their quality of the work. Once you drop off you car at the appointment time. Only took one weeks for me to get my car back and running on the road. Thank you Mr. Jeremy Goodwin for helping me set up appointment to fix my car.

Took care of my car super quickly and have it running the best it has in a while! Offered a free…read morepick up too that saved on the uber cost. Super friendly staff and reasonable pricing.

Great accommodating services. Super helpful with vehicle registration. Don't go to the the Dmv with…read morecall them first.

Went there to get a quotation for scratch repair. Quoted me 4500$. Wanted to replace the whole…read morefender for a simple scratch. I walked out of the place and got the job done for 1000$ at a different body shop. May be he does the job well but definitely rips off people. Will not recommend.

Quality top notch work and the owner was upfront with us about what the insurance company would not…read morecover. He was knowledgeable about insurances, and told us what our rights were as a consumer. I read a few negative reviews, but I have used this company for multiple issues and they were a top notch company all the way through. You may think you are getting it cheaper somewhere else, but are you getting it done right with a quality repair the first time? They are the best in Morgantown!

We are from Youngstown, Ohio , but our daughter is a student at WVU. Our crazy story starts with…read moreher calling me to to inform me that rocks had fallen down a hillside at her apartment , damaging 2 cars. One of them hers! After filling our claim with State Farm , we had the car towed to Freedom on 3/3/26. on 3/5 I called to see when the estimate was to be done on the car. I was thrilled to be informed , the estimate was done, parts were ordered, and insurance agreed to pay for repairs! ONE WEEK LATER, I got a message saying the car was done! New hood, front bumper, and new left headlight! She drove the car home on 3/13 for spring break, and the car LOOKS GREAT, like it never had any damage! --Great job , Freedom Collision -- Tony Cerbus Youngstown , Ohio

Took my car to Freedom Collision on the advice of GEICO as they are a GEICO Preferred shop. Got…read morenotified that car was ready for pick-up. When I arrived to pick up the car, it appeared the work was done by an amateur! Does not appear to be any quality control process in place as the body work on the hood was obviously substandard. It took an additional week to get my car repaired to be minimally satisfactory. I was not offered a rental car for the extra week, I was not offered an explanation for the poor workmanship and most importantly...I was not offered an apology. I absolutely would not recommend this shop.

Work completed as expected. But what really impacted me was the friendly and helpful owner who…read moredemonstrated "old school" customer service that you don't get anymore. Definitely will use again!

From the owner: If you’re looking for the best Auto Detailing detailing experience in Morgantown WV, look no…read morefurther than Magic Shine Auto Spa. We take care of everything, so you can sit back and relax while we work our magic. We use only the highest quality products and spot free water to give your car the perfect shine. Our Ceramic Coating services are second to none and will protect your car’s finish from the everyday wear and tear. So whether you’re getting your car ready for a show or just want to keep it looking its best, we can help. Call us today to schedule a detailing appointment