I wish I could give this store 0 stars on how terrible the customer service is. The manager Felipe was not nice at all. Probably the worst manager I ever had to deal with. This is my first time making a review. That's how bad it was! Let me tell you what happened. So I had just bought some soccer cleats from there and used them only one day. In one day I noticed that there was a tiny hole separating the soleplate with the upper. It was not just that, I also saw glue all around the front of the shoe like if the shoes soleplate is not going to last long. So I told him about it and said if I can get a return because they were defective, and he said that the cleats are normal. That there is nothing wrong with them. I told him look I am showing you the defects of the shoe and you are not helping out. He said that there is nothing wrong with the shoe and that he can't do anything about it. Pretty much if you get soccer cleats from there and have issues with them, you are pretty much screwed. There is literally no point of getting any cleats from there if these happen to you. I definitely wouldn't recommend this place at all. You are better off going to big company names like Nike, Adidas , Dicks Sporting goods, etc.. They have the best customer service. I never had an issue with them. read more