Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

I called the store regarding a specific Glock magazine. They advised they had two in stock. I drove…read more30 minutes to the store. They did not have any in stock. The person who tried to help me stated I messed up in speaking with a woman about firearms. I can see now why this stores ratings are so low. I will never return to this store. What an embarrassment to a company's reputation.

Do yourself a favor and stay away from this business…read more We purchased a fully assembled power tower that arrived damaged, and we paid $99 dollars for delivery. Instead of taking responsibility, Chester Spychala told us to "Just loosen a few screws" to fix it ourselves, as if that would magically repair defective equipment. Of course, it didn't. After repeated follow-ups, we were told Chester was no longer with the company. No accountability. No resolution. Just excuses. We have screenshots, photos, videos clearly showing the damage, yet their solution was to charge us $149 to have someone come out and "inspect" the equipment they sent out defective in the first place. Charging customers to look at your own mistake is beyond unreasonable. This company does not stand behind its products and clearly does not value its customers. Save yourself the frustration, time, and money. Shop elsewhere. Below is the last email I got from a manager after I threatened to take them to small claim court. "I understand your position. However, legal threats do not change the fact that our warranty covers broken or defective parts only. The unit was inspected and confirmed to be in proper working condition before leaving our facility, so a refund or replacement does not apply under our policy." "The only option available remains a technician visit, which carries the standard service fee of $149. Beyond this, there are no additional resolutions we can offer."

This place is located out in the middle of nowhere 202 and I-10 near 59th Ave. Makes sense since…read morethis is a large warehouse. I found them online: sportsandfitnessexchange.com I was looking for a medicine ball and they had the best prices. They do deliver but I wanted it soon so I chose to go get it. I don't know how long or how much it costs to deliver. The 30lb ball was as expected and appears good quality. They do have a lot of equipment (see photos). I'm not sure how their prices for the bigger equipment compare to other places. But for what I needed they were efficient and I got what I needed.

The manager was overly helpful as to get me out of the store despite there being an hour left…read morebefore they clothes. Trying to push out someone who is dropping a couple hundred dollars for a camping trip is not very smart. But she seemed to be annoyed and gave me bad angry vibes. Not friendly. Never coming back.

night shift staff are lazy and not helpful...on google or other apps it shows they close at 9pm me…read moreand others arrived at the store around 7:48pm and the cashier welcomed me but the manager yelled at her employee saying please close the door more people are coming we are closed....10min later lazy manager she anounce on the mic store is closed @8:10pm i will be talking with her hire ups tomorrow! this happened today Wed, Mar 4 2026

Very helpful staff! Great selection of used sporting goods! This place is packed with fun stuff!…read moreWe've been here several times and always find a treasure

Tariff pricing getting in the way of getting the kids the sporting gear they want & need?!!…read more Buying used (some new) gets around all that, and this amazing place has gear for every sport you can imagine!! Name a sport. It's there. Call first and check if you don't believe me! This place is AMAZING! They buy used gear as well! Gather up the gear that's been outgrown as you get a better price if you put it toward store credit!

So many employees said hi! I wanted to buy so much but I didn't have room in my luggage…read more Guess I will have to buy it online. I highly recommend coming here to explore

What a fun store!!! Everything you need you can find. The…read morecustomer service is THE BEST!!!! I wish this store is nearby. I love lore love it!!

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

The previous store manager understood the meaning of customer service and appreciation…read more These days, I just go there for the sales, and I ignore the rude behavior. It seems the staff are always depressed, so I make a point to complement them and try to get them to smile.

Had them set up my new Prime Nexus 2. Purchased a dozen Victory HLR 's Service was great. Went…read moreback in thinking I was underspined and requested exchanging my 340's for 300's. They had me paper tune and noticed right away my bow just needed adjusting. They are bow JEDI Masters and had me punching bullet holes in about 10 mins. Highly recommend them.

Our experience sucked if I could give Dave a 0 I would. Makes promises and didnt keep. Rude,…read moreattitude problem when called out when he's wrong. I suggest not shopping here and if you do use a different sales person! Then when forced to follow through he did a shitty job had to go to bass pro to get fixed. Dave if you read this do better, and stop making promises to make a sale. You lost a customer and all hunting partners business. We will be shopping elsewhere!

it's a great place to play and the walls there are super nice and you can watch from up topread more

Phoenix Sports Center is one of few indoor soccer venues in the Valley... It has a long history and…read moreyou can tell... It doesn't appear that they've done renovations in many, many years. That being said, PSC offers a full-regulation size indoor soccer field, it's fully air-conditioned, and they offer soccer for everyone ages two and up! Family-owned and operated, there is also a retail store inside the facility, which is convenient should you forget any gear for your game! The venue also has a snack-bar and lounge area offering basic snacks, food and beverage to be enjoyed downstairs, and an upstairs spectator area. I've been to watch my kids play here on many an occasion... it's fun to escape the heat, keep the kids active, and watch a faster paced game. I look forward to many more return visits as well!

Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Recently came in and bought a full suspension REI DRT 3.3 mountain bike. The bike was heavily…read morediscounted since it seems like they're phasing that specific model out. I called ahead and asked to test ride and the attendant at the bike shop, Evan was incredibly accommodating. After a quick ride, I gave him the nod that I'd buy the bike. Unbeknownst to myself, he was on the tail end of his shift, but insisted that I have the bike dialed in. He took his time to go through the motions of preparation and provide his input on certain add on items. Will most likely be back to bring the bike for service.

Adj: Very fun sporting goods and more store!…read more We love coming to different Bass Pro Shops. They're all kind of different, and yet similar. They're all huge, just that some are even bigger than the average. This one in Mesa, AZ is one of the biggest, we were told by staff. We came while on a trip out to Phoenix area, and we were staying nearby. It was a warm, or rather sizzling hot September day. There's not really a fall in AZ is there? Winter would be fall to most in temps. Anyhow, coming into this store was perfect for getting out of the heat. We wandered immediately over to the huge aquarium. A very attractive feature that my kids just love to gravitate towards no matter how old they are. After looking at the fishes for awhile, we wandered up to the 2nd floor and looked at all the camping gears, not so much b/c we're the camping type, but b/c the products are fun to check out and we discovered some innovations in camping chairs, they have come a LONG way, so comfortable that some of them feel like couches now, or like a reclining chair, almost like a la-z-boy in your family room. After checking out the camping section, we looked at the "stuffed" animals, aka taxidermy wildlife. They are always menacing and "scary" to me. What can I say, I get squeamish around wild animals alive or dead, but of course better if they're already taken care of so I don't have to run for my life. In any case, we also checked out their archery dept which is so cool b/c you can shoot arrow and test out their bows here at their indoor range (smaller, but sufficient) before buying and get practice in with your own bow, iirc. Finally, we just walked around all over, including much of the 1st floor to check out their water sports and apparel depts, all filled with goodies and fun stuff galore. If only money is no object huh? lol. Customer service was friendly and let us browse and explore as we liked, but were there for any questions or directions.

Huge BPS store! This one is in Mesa. We were staying pretty close by, could've technically walked…read moreover had it not been so hot. Spent a couple of hours one afternoon. We love visiting BPS's, it's like going into the wilderness without the prep and mosquito bites. We're only semi-outdoors people of the paved or at least graveled/dirt-road variety, and not too much rugged terrain please for my getting-old bones. Pros: - It's for pros, hence the name, lots of specialty brands. - I feel like I'm a pro when I come here, only need to trick me. - My kids get such a kick out of this place, it's got all the cool gadgets to make camping and other outdoors adventures high-tech and fun - So many taxidermy animals, my wife hates seeing them and get squeamish, but the kids and I find them fun to look at. I personally think they're cool. Too bad I can't bring one home. - Some things on sale are pretty reasonably priced. - Huge place to walk around in, get your exercise done indoors in perfectly temp-controlled environment. - Clean bathrooms and the whole place is kept up nicely. Cons: - Some items are definitely full-retail prices - mostly hiking shoes, water sandals, didn't see much if any discounts for those. - Other items seem even higher than retail at other stores - grills, camping equipment, some knives (although I don't know prices for those as much). All in all, a great place to visit, stick to sale stuff and you can find some decent to good deal for your next outdoors adventure. Service from staff is good if you need help, just ask, otherwise, it's more a hands-off, self-serve, wander-as-you-like type of place which I prefer anyway.