Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

This sportsman's location has terrible customer service. I'm not sure if it is because they are…read moreunderstaffed or that they just don't care?! We have been given the run around by them for the last several weeks. We ordered a Traeger Grill online and it was to be delivered to this location in 2 weeks. We are going on over a month now with no answers on where our product is. Everyone wants to keep passing the buck from one department to another. It is super unfortunate that this has been the case as the grill was my husband's birthday present. Unless you are buying something that is already in the store I do not recommend picking anything up from here for an order. In store it looked like they carried all of your normal products/items that you'd see in a sports store. Prices range from low to high. **Update. One of the managers- John was finally able to help us. He was pleasant, communicative, and apologized about the fiasco. We appreciate him and recognize his hard work to make things right after such a long time.

Do yourself a favor and stay away from this business…read more We purchased a fully assembled power tower that arrived damaged, and we paid $99 dollars for delivery. Instead of taking responsibility, Chester Spychala told us to "Just loosen a few screws" to fix it ourselves, as if that would magically repair defective equipment. Of course, it didn't. After repeated follow-ups, we were told Chester was no longer with the company. No accountability. No resolution. Just excuses. We have screenshots, photos, videos clearly showing the damage, yet their solution was to charge us $149 to have someone come out and "inspect" the equipment they sent out defective in the first place. Charging customers to look at your own mistake is beyond unreasonable. This company does not stand behind its products and clearly does not value its customers. Save yourself the frustration, time, and money. Shop elsewhere. Below is the last email I got from a manager after I threatened to take them to small claim court. "I understand your position. However, legal threats do not change the fact that our warranty covers broken or defective parts only. The unit was inspected and confirmed to be in proper working condition before leaving our facility, so a refund or replacement does not apply under our policy." "The only option available remains a technician visit, which carries the standard service fee of $149. Beyond this, there are no additional resolutions we can offer."

This place is located out in the middle of nowhere 202 and I-10 near 59th Ave. Makes sense since…read morethis is a large warehouse. I found them online: sportsandfitnessexchange.com I was looking for a medicine ball and they had the best prices. They do deliver but I wanted it soon so I chose to go get it. I don't know how long or how much it costs to deliver. The 30lb ball was as expected and appears good quality. They do have a lot of equipment (see photos). I'm not sure how their prices for the bigger equipment compare to other places. But for what I needed they were efficient and I got what I needed.

night shift staff are lazy and not helpful...on google or other apps it shows they close at 9pm me…read moreand others arrived at the store around 7:48pm and the cashier welcomed me but the manager yelled at her employee saying please close the door more people are coming we are closed....10min later lazy manager she anounce on the mic store is closed @8:10pm i will be talking with her hire ups tomorrow! this happened today Wed, Mar 4 2026

Walked in at 4:30 on 9/24. The 4 young adults clustered behind the cash register counter were too…read moreengrossed in their conversation to acknowledge me. Walked around lost for a few minutes looking for golf shoes. Finally found them and grabbed one off the wall to see about sizes. I guess the employees couldn't be bothered to help me so I put the shoe back and meandered toward the front door. Stopped at the gun counter for a minute and then left. Never got acknowledged the entire time. Won't be back for sure.

I love this place. Sometimes I come in here and walk around while my kid's are at their gymnastics…read morenext door. Nice combo of new and used. Some of the used stuff is dirt cheap (price-wise). Like garage sale cheap. It's great. They might have the most interesting collection of fishing gear for sale I think I have ever seen from a smaller sporting goods store- vintage rods, reels, lures. I buy and sell, and was amazed at some of the things they had on their shelves.

Tariff pricing getting in the way of getting the kids the sporting gear they want & need?!!…read more Buying used (some new) gets around all that, and this amazing place has gear for every sport you can imagine!! Name a sport. It's there. Call first and check if you don't believe me! This place is AMAZING! They buy used gear as well! Gather up the gear that's been outgrown as you get a better price if you put it toward store credit!

Hands down my favorite place on earth to get Jerky. I can…read moreget no sugar options, and I just don't like sweet meat, so this is a bonus for me. I also love looking around at all the outdoor items. Fact is, I can find a lot of great gifts for family members that like to hunt and fish. It's a great place for sports outfits too. College clothes too.

Holy cow. This store is huge. I need an entire day to look at everything in this store…read more Visited our friends in AZ & they knew we love anything outdoors and outdoor gear and they brought us to the Disneyland of outdoor things. Scheels is like a department store, Bass Pro shops, & a small cafe combined. Lol. Two levels of just everything you can imagine. Sports cards, memorabilias, grilling (the wall of bbq & meat seasonings!), camping gear, shooting gear, golf, fishing, athletics, jerseys, shoes, legos... they have a ferris wheel inside the building, a candy store, and a cafe serving snacks and small bites. Overall, a very cool store. Reasonable pricing.

I went in Friday morning to buy a new backpack for my son to go hiking with his Boy Scout troop. At…read morecheckout the cashier asked if I had a coupon, which I did not. I got home, checked my e-mail, and there was a coupon for $10 off... The e-mail was stamped 9:38 AM, my receipt was stamped 10:06 AM. So Saturday morning I went back to Big 5 with my receipt, coupon and an attitude that I was going to have to argue to get my discount. There was no argument. They refunded the difference without any question or problem. Big 5 has a great selection, and their sale prices are usually very good. Now add great customer service.

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

Wow! This shop has everything.... I really liked there high…read moreend selections too! I came here to shoot and the course was a basic 20 yrd floor. It was a clean and empty course! Everyone working was extremely nice and offered help and encouragement! For a first time now owner this was a huge plus! Bathrooms were nice and clean. I wish they had 3d targets but I'm excited to go back! Thank you! **REVISION** This is a top notch facility with the best team possible! Seriously after a few more time coming into the building, everything has been fantastic! I mentioned I was a newbie right!? Everyone has treated me equal to anyone else and given me such encouragement! Want to shoot or get into archery? GO HERE!

By far the best bow shop in town. They also have great prices and accessories for all your hunting…read moreneeds. Staff is friendly

Phoenix Sports Center is one of few indoor soccer venues in the Valley... It has a long history and…read moreyou can tell... It doesn't appear that they've done renovations in many, many years. That being said, PSC offers a full-regulation size indoor soccer field, it's fully air-conditioned, and they offer soccer for everyone ages two and up! Family-owned and operated, there is also a retail store inside the facility, which is convenient should you forget any gear for your game! The venue also has a snack-bar and lounge area offering basic snacks, food and beverage to be enjoyed downstairs, and an upstairs spectator area. I've been to watch my kids play here on many an occasion... it's fun to escape the heat, keep the kids active, and watch a faster paced game. I look forward to many more return visits as well!

Wow what an amazing field to play on, neat and tidy environment you can enjoy your favorite indoor…read moresoccer here. I have been playing soccer for more than a decade now and with a doubt its one of the best facility for indoor soccer, Goodluck

Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Went in looking for some Hoka shoes, had particular style and size needed. checked online and it…read moreshowed available before I headed over the 45 min drive to the store. Get there and ask for assistance getting this style in said size and the dude just laughs and says "nah, we don't have those". That's it, nothing else like try these or these shoes are similar or anything. Ended up going down the road to Dicks to pay more to get shoes. So glad I signed up to be a member and paid for this awesome service.

I don't shop at Bass Pro shops often, but I do enjoy walking around them. The stores are huge and…read morethey carry lots of outdoor gear. Bass Pro and Cabela's are sporting good retailers that sell outdoor equipment for camping, hunting, fishing and other outdoor reactional activities. I am a big outdoor enthusiast and live next door to this Bass Pro Shop in Mesa. Most of my outdoor activities include camping, running, skiing and kayaking. Bass Pro Shops have been around for many years and recently acquired Cabela's. This Bass Pro Shop is called Outdoor World and has an aquarium, shooting gallery and animal displays. It adds to the fun of walking around these stores and gives you that feel that you are outside. The prices aren't anything special. But I like that you can find a lot of outdoor apparel and gear all in one stop. Bass Pro Shops supports conservation efforts throughout the U.S. The Islamorada Fish Company Restaurant that was here closed a few years ago.

On 12/21/24, I had a very disappointing experience at the Bass Pro Shops in Mesa, Arizona. During…read moremy visit, my mom was waiting in line to use the restroom along with several other customers when a mom and her child walked straight past everyone and cut through the entire line. It was extremely rude and disrespectful to everyone who had been patiently waiting their turn. What made the situation even worse was that no one from the store seemed to address it or manage the situation, even though the area was busy. Basic courtesy and respect for other customers should be expected in a public place, and unfortunately that wasn't the case here. While the store itself may be popular, experiences like this leave a really negative impression. I left feeling frustrated and disappointed with how the situation played out. I hope that some day, this issue gets addressed and resolved. Needless to say, I won't be coming back & would highly recommend staying away from this location.