I can't say enough good things about Kevin and his team at SoCal HERS Raters. Like so many people with new construction homes, I assumed that because it was new, everything would be in perfect working order. I never imagined that a serious issue with indoor air quality and humidity would end up being tied to something as critical--and overlooked--as code compliance.
Before I even knew what HERS was, I had already spent thousands of dollars on inspections, specialists, and endless back-and-forths with the builder. All trying to understand why we couldn't breathe in our own home and why the humidity was constantly high.
One phone call. One visit. That's all it took for Kevin to identify the root of the problem: our home was completely missing the whole-home IAQ ventilation system that was clearly listed in the original plans. Within days, he provided a detailed report with his findings and calculations.
To say I was relieved would be an understatement. After five years of trying to figure this out, Kevin walked in and found it right away.
Kevin was incredibly knowledgeable, patient, and eager to share what he knows. He took the time to explain things in a way I could understand, and you can tell he genuinely cares about helping families live in safe, breathable homes.
From now on, I won't even consider buying or moving into a home without having these guys go through it first. Their expertise is invaluable--and in our case, life-changing.
Thank you, Kevin and team, for giving us answers, peace of mind, and a path forward read more