Five stars for AJ! It's been several years since he installed our tankless water heater, and it was one of the best investments we've made. AJ comes by annually for servicing, which keeps everything running smoothly. He's professional, reliable, and very easy to work with. It's a relief to have a technician you can trust year after year. read more

Replaced our Water Heater. Fast! AJ and Alex were prompt. Gave several recommendations and excluded a few things due to limitations. 100% recommend read more

Pacific Tankless - Plumbing Near Me - San Diego, California

A+ experience with this company for a tankless water heater installation. AJ is a great guy and was flexible and professional throughout the process. His pricing is unbeatable and offers great value for what you get. Highly recommend. read more

AJ is excellent! Amazing job done on the same day. We talked to almost a dozen different companies and plumbers for the water filtration and softener installation - AJ is the most down to earth and experienced one. Highly recommend! read more

Amazing experience, so knowledgeable and very quick to respond. Highly highly recommend!!!

I'm a repeat customer. AJ was very responsive and prompt obtaining the filter for replacement on the day before the Thanksgiving holiday.

This company was assigned to replace my water heater by my home warranty company (First American). AJ said it was going to cost $480 in "modifications". Immediately after the install it had problems. The pressure was too high and the overflow valve started leaking outside. The water heater made a loud high pitch noise audible in the house. I showed him multiple videos. This has never happened prior to replacement. I called the home warranty company and they sent AJ back out. He checked the pressure and said everything was fine. When I questioned him about the noises he said the pressure coming into the house must be too high. I live in a complex where that is regulated and nobody has had those issues. I later confirmed with the HOA that our pressure is regulated within normal limits. I was instructed to call the home warranty company back because there isn't anything else for him to do. 5 months later the cold water inlet is leaking and corroding. Which leads me to believe it wasn't installed properly for it to be going bad so fast. Now I'm submitting another claim to get that fixed. read more

Pacific Tankless - Plumbing Near Me - San Diego, California

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I initially had a Navien tankless water heater installed in my garage by Pacific Tankless, I decided to move it outside a year later. The relocation turned out to be a bigger job than I expected, but AJ was fantastic. He was very professional, worked late to make sure the job was finished, and cleaned up thoroughly afterward. I was really impressed by his dedication and how nice he was throughout the whole process. Overall, I'm happy with the water heater and the service I received. read more

AJ of Pacific Tankless did a great job a few years ago in our place in Pacific Beach replacing our NG hot water heater to a hybrid electric heat pump water heater. This was fantastic move in both reducing green house emissions emitted by us and saving us money. AJ at the time was one of the few hot water tank installers who understood and could advise us on this energy saving technology! Thank you AJ! read more

AJ resolved my tankless water heater (Rinnai) not warm enough problem by improving the gas hose, intake and exhaust pipe. Plus, replaced my defect control panel. I am really happy to have him for help. read more

BEWARE of this company. Very unprofessional and bad service. Our water heater pilot kept going out. The manufacturer said it could be a gas pressure issue. The gas company came out, found nothing wrong with the gas pressure, and tagged the water heater as "DANGER - Do Not Use" due to a "floating flame." We called American Home Shield, and they sent out Christati Plumbing, who recognized there was something wrong with the water heater but could not identify the cause of the problem or fix it. American Home Shield then sent out Pacific Tankless. The problem was not a "non urgent gas leak," as Pacific Tankless believes. A bald man with a thick accent (maybe eastern European) from Pacific Tankless showed up at our door wearing sneakers, cargo pants, and a yellow polo T-shirt with the collar up. No uniform. No tools. No boot covers. He had a mask on, but it was not covering his nose. He did not introduce himself and his first (impolite) words to me were "Inside or outside?" I politely asked him if he had boot covers. Sarcastically, he replied "Do you?" We informed the man that the gas company had shut down the water heater as a danger. The man ignored the warning, ripped off the "DANGER - Do Not Use" tag, and turned on the water heater. The pilot lit, so he said there's nothing wrong with the water heater and left. The man would not listen to us when we mentioned the "floating flame" problem and the pilot won't stay lit. AJ, owner of Pacific Tankless, claims the man is a "very respected gentleman," "ex pro athlete," and "expert in his field." A man who acts like that is not very respectable; having been an athlete has nothing to do with anything; and the man did not display any expertise. Also, conspicuously absent from AJ's list is "licensed plumber." A good company will send professionals (in terms of knowledge, speech, and dress) and make sure customers are satisfied with the service. Pacific Tankless did neither. Pacific Tankless is our worst experience with a plumbing company. We called other plumbers for quotes to repair or replace our water heater. Pacific Tankless was the only company that said there is nothing wrong with our water heater and ignored our concerns. The other companies listened to us and stayed around long enough to see the "floating flame." Overall, our impression of Pacific Tankless is they do not care about fixing the problem but only care about defending their Yelp reviews, some of which do not appear genuine. In addition to the above, we believe Yelp reviewers should keep in mind two things when considering Pacific Tankless: First, according to the Contractors State License Board website, AJ has never paid workers compensation insurance because he certified he has no employees. (See attached photos). That raises a serious concern about whether AJ has been misclassifying his "technicians" as independent contractors to avoid paying payroll taxes and workers compensation premiums. Second, in his initial response dated 2/11/2021 to my Yelp review dated 12/30/2020, AJ referenced our address. Obviously, that is a violation of privacy. The address has since been removed from AJ's post after it was reported to Yelp. read more

Pacific Tankless - Plumbing Near Me - San Diego, California

When our 15 year old tankless water heater was having issues our warranty company connected us with pacific tankless. We are grateful they did as AJ was responsive and did a great job of installing a new heater. Thank you! read more

The first time AJ came to my home was last year when I had an issue with the temperatures in my showers. It was through my homeowners insurance at the time, but AJ was professional, timely and beyond nice. When he left me his card, I kept it even though I was hoping to never use it again. Fast forward about a year to this past Friday. I was getting a fridge delivered from Best Buy but the delivery guys wouldn't install it because they said the valve had calcified and I needed to call a plumber. In a panic I quickly went to Yelp, but then remembered the card AJ left me. I called him and he was able to squeeze me in day of. He came over with another associate and they were able to fix everything in no time! Pricing was fair and reasonable too. Would definitely recommend AJ at Pacific Tankless and will be calling them for all of my plumbing and heating needs. read more

I had AJ replace my tankless water heater. He was professional, on time and very reasonably priced. I got other estimates that were much higher than his offer. I'm very happy with his service and already have recommended him to my neighbors. read more

My 2 years old tankless water heater stopped working out of the blue. Manufacturer was closed for a 7/4 weekend and no hot water and shower for a week! Called around some people but no progress. Borrowed neighbors shower and all but still gross! We called Pacific Tankless and he picked up his phone and scheduled for a visit next morning. He showed up when he said he would, he was VERY reasonable with the price. I am so glad we found him! He will be our forever guy! read more

Initially had a satisfactory experience with AJ. He visited my property to assess the issue with my Navien tankless water heater. The Error 3 indicated a bad ignition. I asked him to call Navien as they require a licensed contractor to diagnose the issue to get a part under warranty. He did not call Navien but instead reset my unit while running water out the bottom valve which made it ignite, took $45 and walked away claiming he was unable to get the part yet from Navien. He said $45 would go toward installation of the new part as he clearly failed to do much of anything as of yet that I couldn't have done. Navien said he should have called first thing to get the part and the reset is only supposed to be done once in case of a glitch with error display. He did not try to replicate the error but only do what he called a short term fix and walk away. I asked him to get the part over the next three weeks as he expected it to break again. He ignored my texts many times. Finally the reset trick stopped working as did my hot water permanently. He claimed he was on vacation and I had to wait 7 days for his visit, then would not clarify if he had the part on hand yet or if he would have had to order it at that point and then wait. Finally he said no he did not get the part. Just tell me one way or another so I can address the issue?? Finally as I called Navien on his behalf then asked him to simply say a few words diagnosis and they would ship me the part, he ignores my text again, I call him again, then he abruptly drops me as a client because he can't handle constructive feedback that I simply said he should have called Navien the first time to get the part or maybe I was just TRYING TOO HARD trying to get my hot water working??? I paid for his diagnosis and he won't even call and report it to Navien. Unprofessional. Awkward experience. Bad at communicating in English. Irresponsible from a service standpoint. Failed to meet commitments. Not accountable. read more

I have used these guys for years! 5 properties and all my real estate clients use them. Excellent. Excellent work.

This was the most disappointing experience of the four plumbers who bid on my tankless water heater. In spite of the company name, AJ appeared to be the least knowledgeable about tankless water heaters. He made totally unwarranted (and as it turns out incorrect) assertions about both the gas supply line and exhaust vent without bothering to actually inspect them. I suspect that he probably was uncomfortable with the conversion from a storage water heater in a condo and that he might be fine with installing one in a newer home. His quote for a storage water heater replacement was fair, but the other vendors were simply more knowledgeable and professional. Unlike some folks, it pains me to give negative reviews - much less be slanderous (technically it would be libelous in written form). AJ was very professional in the pre-visit communications (per the attached Yelp thread) so I'm not sure why his visit went poorly - other than that he arrived early & found a competing bidder. read more

This was an awful experience. The plumber installed the trim kit incorrectly and now water is leaking into the wall. Not only did he leave a mess after doing a hack job, the plumber said it is no big deal since we will be doing a remodel in the future anyway. Seriously? Water is going into the walls of my house amd he thinks it is no big deal? 1 star is generous. read more

Came to look at my water heater while I was away and they won't pick up their phone to let me know what is going on...

AJ COMPLETELY GHOSTED my family after we paid him for a "repair service" leaving us without hot or even lukewarm water. We have an infant and elderly family member in our home and trying to find another technician to pick up where he left off has been an immense struggle. Relying on cold water has been devastating for my family and we're looking into alerting California's License Board. read more

Happy with my tankless installed a few years ago -- and AJ came to service it. Prompt response and efficient follow up service.

Pacific Tankless was chosen by our home warranty service for the second attempt at addressing our leaky shower. I was initially nervous due to the low quantity of reviews, but at least they were all good! Todd came out to our condo earlier this afternoon and fixed one of the problems (leaking around the handles), but the other problem (leaking from the faucet) was unaddressed. Given that there were two different problems, I'm not going to dock points because that could really come down to something as a communication issue. More important to me is how it was handled; I called Todd back and mentioned the tub was still leaky and he was back at our place after 45 minutes or so to replace the cartridges, which unfortunately was a far more complex and time-consuming problem than the simple caulking he had to do earlier. Sorry Todd! :( But he was a good sport about the whole thing and very friendly with one of our equally friendly cats, who may now be less friendly with us since there's no more leaky shower water for them to drink. Thank you again to Todd and Pacific Tankless for quickly addressing our problems in a friendly manner; leaving a positive review is the least I can do. read more

AJ did the installation of our water heater this last Monday, October 28, 2019. From the moment he responded to my inquiry to the time of installation, his company delivered. We are sooo happy we now have hot water and enough pressure on all three bathrooms, even if the three are in use simultaneously I highly recommend AJ, he went on Saturday for free consultation, gave me a quote, and when I called him later, he returned my call, on a Saturday evening wow . On time to do the installation and clean. Great customer service read more

I have our Tankless heater replaced. He was efficient and managed to get hot water throughout most of our house. I was used to waiting 5-10 min in hopes of warm water and had to constantly worry about water going from hot to cold. But after him replacing the unit, we have got water immediately everywhere, minus one shower. read more

AJ installed my tankless system and so far, I'm extremely happy. He quoted me a fair price, was communicative, professional, and honest. The system is working great, takes up just a tiny little portion of my garage, and delivers nice hot water. AJ did a great job with the piping and venting. He also helped me to get a temporary tank set up while I dealt with an insurance claim. I would highly recommend his services. read more

I noticed that my water heater was leaking on a Friday night at 9:30 (of course). There was considerable rumbling and odd noises that I thought were probably an opossum. Unfortunately, it was the 40 gal tank starting to give way. I started calling around. Going price was about $1200 to $1400. I watched the youtube videos to see if I wanted to do it myself as a water heater was about $500 retail. I checked Craigslist and saw the ad for pacifictankless (not that I wanted to go tankless). He was advertising a $785 flat rate install price. I called A J Angelov and he said that he would be by in 20 minutes, but then pushed it back to 55 minutes. Fifty-three minutes later, A J appeared at the door. The extra half hour had been spent buying a water heater (a Rheem rather than the plumber standard Bradford & White) just in case he got the job. He did. He installed the water heater, replaced the venting, added a new gas valve (ours was the old spring type), and had it up and running in less than 2 hours. There were no up charges or added sales items. Consider him to be highly recommended. read more

There was a water heater leak in my neighbours water heater and since it was the unit directly above mine, water had seeped into my ceiling and drywall. The entire ceiling in my closet and water heater closet was damaged and had to be removed. Since the water heater was in the way, that had to be taken out and replaced with a temporary electric water heater for us to use. AJ was very kind and prompt to come and finish the job in a timely and efficient manner. He was meticulous and careful enough while disconnecting the water heater such that there was not a single drop of water spilled on my carpet. The temporary water heater that he installed was also up and running in no time and he was in-n-out in less than an hour. I would definitely recommend him for any water heater installation and repair. read more

We have had AJ come out twice for separate issues and have been very happy with his help. He truly took his time to help us figure out an issue we have had since buying our house less than 6 months ago. I would absolutely call him again for any future plumbing issues. He is honest, fair and knowledgeable. read more

A.J is awesome. Courteous and efficient. Price is reasonable and answered all my questions and concerns.

We used this company when our water heater leaked and had to be repaired. AJ came by and installed a temporary tankless water heater(until our drywall was fixed) He had a good attitude and he beat Home Depot's price for the same water heater( saving us several hundred dollars ) We even tried to tip AJ but he would not accept it, saying that us being a customer was enough for him. Goodness! Furthermore, the installation turned out much better than the previous one, and we are very happy with his professional attitude and final outcome. read more

AJ was a true professional. He made time to come out and give me an estimate for a new efficient tankless water heater in a speedy manner, he knew exactly what he was doing. Quickly ordered the water heater that would fit my needs and professionally installed it within 2 days of the estimate. I am very happy to recommend him he is a true professional, responded quickly yo every question and was very polite as well. 10 STARS! read more

Hello AJ since you told me today that nothing was wrong with the water softener you installed and refused to come an dx without us paying you additional monies---I contacted Hague water system-the tech came out today I paid a $157.50 for him to let me know the problem is that person who installed did not activate the softener. Apparently your tech and also the person you sent when I first informedd you of the problem did not dx the system was not activated... I would like to be reimbursed the amt I paid the Hague--if not we will pursue it in civil court Thanks read more

called the owner Al to make him aware that when they replaced my water heater that the valve should of been replaced as well. Had to call SDGE cause i smelled gas. they came and there was a severe gas leak. called the office never got a return call back after several calls. to get my money that i had to pay sdge to replace the valve that should of been replaced. I then was fed up and left a voice message that i was going to report this to my Home warranty that sent them. well after i left that message who calls back the owner Al telling lies that the valve it was not damaged when they came , but i didn't have a gas leak or smell gas until his horrible company came and did work at my home. then he even fixed his lips to say i will send you a gift card for him not calling back and paying me back the money i had to pay sdge. Well i did call and explained to my home insurance company and they will not be using them. this could of been tragic to my home and family with the cars in the garage. read more

Pacific Tankless - Plumbing Near Me - San Diego, California

AJ Anguelov was super helpful and I can tell he's very hardworking and good at his job! I will recommend him to anybody that needs their water heater fixed! read more

Needed to get a water heater installed. I did not know who to choose until I came across pacific tankless. So let me explain a little... This isn't some large corporate company with fancy trucks and techs. This is a hard working single-run business who passes the savings onto the customer without sacrificing the quality. AJ came to my house, removed my old water heater, installed one of the new fancy ones, and took the old one with him for disposal. I was charged the price quoted (did not raise the price like some other companies). Honest, does great work, and very fair pricing....what more do you want?! A++ read more

AJ responded quickly to my call and was able to come out the next business day to check my tankless water heater. He quickly identified the issue and didn't even charge me. Thanks! read more

Gotta say AJ Anguelov of Pacific Tankless is on point, and of course a kind man too. He did a great job replacing my leaking, failing water heater. The price was right, he provided good answers to all my questions when searching for a company to do the work, and most of all the quality of workmanship is spot on. I really can't say enough about how great it is when someone does good work, it looks sharp, and the work area and unit installed is clean. Really good, clean, sharp results. Oh, and he was super great about fitting me in as soon as possible; remember, i was under pressure due to significant water leaking from the bottom of my old water heater. Seriously...no complaints at all. Thanks AJ! read more

My old water heater has used more than 10 years and I have bought a new one from Pacific Tankless about 6 months ago. It works perfect by far. And the staff is very nice and helpful. read more

Pacific Tankless - My new tankless water heater from pacific Tankless - Plumbing Near Me - San Diego, California

This morning, AJ replaced the service valves on our Rinnai tankless water heater. We are very happy with the whole process. Over the Labor Day weekend, I thought about flushing the Rinnai tankless water heater as Rinnai recommends. Our Rinnai is 12 years old, and we only knew we hadn't flushed it in the past 2 years. But I decided to give it a try. The result of my trying is the hot water valve became stuck at the OFF position and there was no hot water in the house. Pacific Tankless is not the first plumbing company I called, but Pacific Tankless is the first plumbing company that I could reach a plumber. AJ answered my call, and realized immediately the problem I was calling him for, and asked for pictures to confirm. AJ gave me a quote and a time when he could come. I balked at the quote. It was only later that I realized that I balked at AJ's quote, because I hadn't been in need of calling for plumbing service before. AJ's quote is the least expensive of all the quotes I got. Due to my inexperience in contracting plumbing service, when I later got around to try to book AJ to replace the service valves, the earliest available time is this morning. So, this morning it is. AJ came at the appointment time, and as other reviewers also observed, is courteous, knowledgeable, and professional. And restored hot water in our house. Before AJ left, we chatted about my initial decision to flush which led to this small crisis in our house. AJ shared his experience and views on flushing old tankless water heaters with no record of being flushed before. AJ also explained the workings of the cold water sandwich phenomenon which was the main contributing factor leading me to try the flush. We are very happy to have contracted AJ to replace the tankless water heater service valves. Communication is accurate, to the point, and in reasonable time. read more