Should up on time , tech went right to work . Pointed out all the issues before and the fix when it…read morewas done . Very professional and nice

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Absolutely thrilled with the service. Mark V did a thorough job spraying our yard and cleared out…read moreall the spiderwebs, which had been reappearing for a while. Everything was handled quickly and professionally, and he had some great advice for preventing pests in the future. Highly recommend -- will definitely be using them again.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Hernando, was very professional, great customer service skills, genuinely nice and polite.", real…read morepeople skill. He introduced himself first and told me exactly what he was doing to do. He knew his job and how to handle it. Before the work was completed he answered all my questions. And told me if I had any questions or concerns, please call. And completed the work in a timely manner. Wish I had called them years ago, when I first decided to get a service.

I wish all the home vendors I work with could be like the team at Talos. Starting with Nate who…read morefields calls, they're friendly, informative and eager to get issues resolved right away. They do a free inspection and then suggest the best logical and cost effective solution. And they don't try to force you into a long term contract, which says a lot these days. I wouldn't work with anyone else besides Talos for San Diego pest control.

Jamie Reyes is phenomenal! My number one complaint is that companies do not communicate when they…read moreare coming and with Jamie I got a call before he even arrived which I loved! Very knowledgeable very communicative. Although it was my first treatment I'm excited to see him again in 3 months! Amazing!

We have been with Ecoguard for a little over 4 years, buckle up because I have a lot of great…read morethings to say. 1. Big shout out to our Tech Curtis. On the days I get to be home he takes the time to educate on what and why he's doing what he doing. Curtis listens to my concerns and addresses them in the best way possible. I also genuinely appreciate his concern for my chickens. He takes the time to sweep and spray all around the property while steering clear of my girls. 2. Literally every time I call with a question or concern I am met with a pleasant voice, ready to help. Unfortunately I can't remember all of the amazing women who have helped me over the years but shout out to you ladies! You are also a big reason Willy I love dealing with this company. 3. The prices are extremely reasonable. Not just the general service but the extra services that are offered. I live two blocks from farm lands so we get all kinds of critters and Ecoguard can assist with all of them!

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

Customer beware. I came home to find the wasp nests just as they were with wasps hanging out…read more Company insisted on taking my payment right away. They provided ZERO photos of work completion and now I know why. I've tried their phone number/messenger - calls and messages are not being answered. SPM, what did you just charge me for??? You took over $220 from my CC and the wasp nests are exactly the same as before you "came out and addressed it". I want my money back!!! And I will be reporting you to the BBB - shame on you!!!! Below photos are identical - one taken in the morning and one after they "took care of it". I

Affordable, fast service. Great communication as well. Have been using for over a year now.read more

We went with Green Flash for termite fumigation and wood repair, and the communication was great,…read morewith handy text reminders for our appointments. They gave us clear instructions to get ready for the fumigation, like clearing plants around the house and bagging food. The price was competitive with other companies, and our new solar panels were not damaged. Special thanks to Eddie and the office staff.

10 stars if I could! Blake from Joshua's Pest Control was incredible. From the very beginning, he…read moretook the time to explain everything clearly and made sure I fully understood the treatment process. He was also very fair and gave me a great price. I actually spoke with five different pest control companies, but Blake was the one who made me feel the most comfortable and confident moving forward, especially since it was my first time treating my family's property. Blake truly went above and beyond. He helped me every step of the way, was always patient with my questions, and never made me feel rushed. What really stood out was how genuinely kind and helpful he was. He even took the time to respond over the weekend, which meant a lot. You can tell he really cares about his customers and takes pride in what he does. I also want to mention Mark, who was wonderful helping with customer service. He was very friendly and helpful and made the overall experience even smoother. I'm so grateful for the service and highly recommend Blake and the team at Joshua's Pest Control!

Been using Joshua's for over a year now and very satisfied with customer service and affordable…read morepricing. They are very good at communicating via email, text and phone call before each visit. They also tell you who to expect at your home and include a picture. I appreciate that from a safety pov. I've seen a bug here or there in the house but nothing crazy. We still have alot of waterbugs, spiders and earwigs in the yard around the house. My understanding is the treatment is to keep a barrier so they don't come inside. Good plan... I wish it was for the exterior as well. I don't know if my neighbors treatment their yards and that could be a factor in the amount of activity. Good thing is the waterbugs are usually dead or dying but bad thing is it's at least 4-6 everytime I go in the backyard. The team cleans webs each visit but again, the spiders return. This is my reason for 4 stars because if I had a garden this service wouldn't help. I really wish it treated the yard so we could enjoy just sitting or playing outside. I like that at any point I can call for additional service outside of my quarterly visit. I started this service while my husband was deployed and we've kept it to give us a little time back. Previously, he treated the yard with a DIY subscription.

We used Hungry Termite for fumigation. Although their price was slightly higher than some of their…read morecompetitors. We decided to use them based on reviews in Yelp. We were happy overall with their service. We also purchased roof insurance and glad we did. The roof inspector after the fumigation identified a few broken tiles which were fixed. Hungry Terminate subcontracts with 2 companies for this job, Solo Roofing and a fumigation company. Both were great! Solo Roofing did a great job with replacing the broken tiles. The fumigation company was also great since the lead is trustworthy and he is the only one who can enter the house and not the other workers. Admin staff was responsive with my emails.

Had to call Hungry Termite after I noticed frass dropping from my ceiling in one of the bedrooms…read more Gene was sent out for inspection. He was very informative and didn't try to upsell me anything. He gave me a list of options and gave me his recommendations. He also answered all of my questions and addressed all of my concerns. I got in contact with Victor since I was worried about the deck I had in my backyard. I can tell Victor is very passionate about his work. He came out to take a look and everything was no problem. So I went ahead and scheduled fumigation. Scheduling was super fast and easy. An email was sent with everything I needed to know to prepare for the fumigation. Elvia followed up with the scheduling and answered any additional questions I had. She was very patient and professional. The fumigation team came on time as scheduled. They worked fast and efficiently. They also called me when it was safe to return to my home. I also bought roof insurance with Hungry Termite, so their roofer came out a few days after the fumigation to fix any broken tiles. I'm glad I got the insurance because there were a couple that needed to be fixed. Overall, I am very satisfied with the experience. They are not the cheapest in the business, but their team is very honest, professional, and reliable. I was happy with every step of the process from the inspection up until I got my keys back. If you need to get rid of termites, I highly recommend calling Hungry Termite!

Contacted Advanced IPM after dissatisfaction with my prior pest control service. The response was…read morefast and professional. The inspection was thorough and very detailed showing me places that were overlooked or not treated correctly by the last company. After being presented a treatment contract offer at a very reasonable rate I signed on. The treatment specialist arrived at the time requested and treated all the areas noted , keeping us informed of all work as completed. When the treatment was completed all areas were cleaned of any termite droppings . Thanks "Advanced IPM", Great job. Don F.

I cannot tell you how happy I am with the service of Advanced IPM…read more I had gotten a quote from another company which said that the condition in my attic was bad enough that I needed to spend close to $5000 to fumigate. When I called AIPM for a second opinion, I was greeted by a very knowledgeable and polite gentleman named Jordan. He spent nearly an hour inspecting our home (for free!) and shared there were 3 locations on side that needed treatment and the situation was not bad enough to require tenting. I asked a slew of question and he answered all of than knowledgeably. We then scheduled an appointment where Jorge, with over 10 years experience came to do the work. He was incredible and as he said, "small and nimble enough" to get up/over/around all the beams to treat areas and do a second inspection in others. He then cared entire attic with a Borax (sp?). It was a very reasonable price and I get a free inspection in 11 months to ensure no new termites, or the work is free. Highly recommend!

I am not happy with this business at all. The price is too much for just thinking you're going to…read morespray the exterior of a condo and that is it. I've only had one employee that came and did a thorough job. All others skip the services needed inside the home which is the main reason for getting pest control services. The last time they came, they sprayed the outside of the home only. Of course I was upset. When I told them about it, they said they would only charge me half of the fee. Well, I am being charged full price for half the service. Not acceptable.

We've been with Green Flash since the beginning, but the last 2-3 years something has definitely…read morechanged. We used to have the same tech service our home who was very thorough, effective and had pride in his work. Now we have random techs show up who aren't even knocking down the visible webs. We had a web on the corner of our front door and they left it there. If they don't bother with the most obvious cobwebs, they aren't effectively spraying or managing our property. They've had to return to repeat spray numerous times. They sent a manager out in Nov who did a really thorough job and said he would pass on his notes to the next tech who comes out, but it doesn't seem like that happened.