I've been a customer of simple pest management for several years, but I wanted to take a moment and…read morethank the team for being available and being so professional at helping take care of my home & my business. They have been able to help me with almost every pest problem from insects, fruit flies to rodents. Chris is my favorite tech, and I always appreciate his attention to detail when he's here. He's extremely friendly and personable, but completely professional at the same time.

Ive been a loyal customer for a few years at least. Leigh is a great tech and is always respectful…read moreof my property. Professional and thorough. Excellence. Great value and always provides the best service with whatever issues may come up when dealing with pests.

Here's a polished Yelp review you can post:…read more I recently discovered I had a rat problem in my backyard and reached out to several pest control companies for estimates. Unfortunately, a couple of them seemed much more interested in upselling me than solving the actual problem. Then I found Countywide Pest Pros, and working with Jeff was a completely different experience. He took the time to assess the situation, recommended an affordable solution that addressed the issue at hand, and never once tried to sell me services I didn't need. I really appreciated his honesty and straightforward approach. Jeff was also incredibly responsive and was able to come out within just a couple of days of my initial call. If you're looking for someone who is knowledgeable, trustworthy, reasonably priced, and focused on helping rather than upselling, I highly recommend Countywide Pest Pros.

We recently moved into our new house by the canyon and was immediately met with a ton of ants in…read moreour primary bedroom. We tried using Terro ourselves for a few days and weren't seeing much improvement. Reached out to Jeff and he was able to drop by immediately the next day to apply treatment. He was extremely knowledgeable and let us know where the ants were coming from, how he plans to treat it and also identified specific preventative measures like replacing some ant attracting plants. The very next day we didn't see a single ant in the house!

After using another commercial exterminator for years, their service went up 4x. It was really…read morecostly. I asked my neighbor who they used and they recommended R&D. We decided to try them out and have had them for a year ?? I lost track. Isaiah, our technician, always texts me to let me know when he's coming so we don't let out the dog for a couple of hours or so. He always checks to see if we have any issues that need to be taken care of. If I have any problems, I text him and he asks if I need immediate service or he just makes note so when he makes his call, he knows. I really appreciate his level of service and besides that, he's just a nice guy!! Thanks Isaiah!!

We've been using this pest control service for a few years, and they've been very good. They are…read morenot the cheapest, but our pests are controlled :) - and they come between services if suddenly we get spiders or something. Isaiah is very nice too - he's our regular technician. Thanks, R&D!

Finding termite droppings in our bedroom was an unpleasant discovery, but calling Bugmizer Termite…read moreand Pest was the best decision we could have made. We consulted a few different companies, but we chose Bugmizer hands down because of David. Right from the start, he was incredibly transparent, deeply knowledgeable, and genuinely passionate about what he does. He took the time to clearly explain the entire process as well as the exact trade-offs between spot treatments and full fumigation, without any high-pressure sales tactics. His quote was very competitive as well. We ultimately decided on full fumigation for complete peace of mind. Ahead of the tenting date, Bugmizer went above and beyond by coming out to spot-treat the active area in our bedroom and seal up the holes right away. The main fumigation process itself was seamless; the preparation instructions were straightforward, and we were able to return to our home right on schedule. What truly sets David and Bugmizer apart is how they handle the unexpected. We had purchased a warranty for roof tile repairs and replacements, and when some hiccups arose that were outside of Bugmizer's direct control, David didn't just walk away. He was remarkably proactive, kept us updated, and supported us through every step of the process until it was fully resolved. At the end of the day, everything was made completely right. We have a termite-free home, a fully repaired tile roof, and complete peace of mind. Huge thanks to David and the Bugmizer team. I highly recommend them to anyone needing termite or pest control services!

so far so good... PM plan is working well at a good price…read more. Thank you. completely worth it

I had done some research on options for termite pest control. Green Flash was rated highly, so I…read morerequested an onsite inspection. Eddy Gomez came over and, after the inspection, confirmed that termites were active. I had previously used another company, which concerned me because, for whatever reason, their inspections had missed this activity. I also had another termite company come out and received their pricing. Green Flash was the last company I had inspect the property, and they provided the best option along with a reasonable price for the work. It wasn't cheap, but it was fair and reasonable based on the other bids I received, and there were options. I had read many of the past reviews and can say my dealings with the office managers (Amy & Wendy) went well. In addition, I received emails and text messages as reminders of the scheduled date and instructions required for this appointment. On the scheduled day, my doorbell rang promptly at 7:00 a.m., right at the beginning of the 7:00-9:00 a.m. arrival window. The project manager, Kyler, arrived, and two other gentlemen soon followed to begin the work replacing termite-damaged wood and then fumigating my attic. My neighbor even commented on how Jorge and Dave were just knocking out the work. When my wife came out later to see what had been replaced, she couldn't even tell because of the quality of the work these men provided. Everyone was easy to speak with and answered all of my questions. In addition, there wasn't a piece of wood or a splinter left anywhere around the house after they were finished. By 3:30 p.m., everything was completed, and I was given instructions on what to do if I had any further questions or encountered any additional termite activity. I'm glad I did my research and found Green Flash. I would recommend them to anyone who reads this and is looking for termite inspection and treatment services.

I am giving Green Flash 2 stars based on a severely rushed recent inspection and the poor quality…read moreof their past repair work. Recently, I had them come out because I suspected termites in one of our rafter tails. To their credit, they correctly identified that specific spot as just fungus and didn't try to oversell me on treatments I didn't need. However, their inspection was incredibly brief. They spent only a few minutes scanning the house, didn't check the attic at all, and gave us the all-clear. A couple of days later, I had a second company come out for another look. They spent almost an hour doing a thorough inspection and found a severe termite infestation in a different rafter tail that was almost entirely hollowed out. They spotted the signs right through the paint. Green Flash completely missed this. On top of the missed inspection, the wood rot repairs Green Flash did for us 5 years ago (costing about $1,200) have both failed and need to be redone. They spliced a rafter tail that is now loose, and it turns out they miscut a replacement barge board on the back of the house. To cover up the bad cut, they glued a scrap piece of wood over it, which has since detached and is currently hanging off the board. Bottom line: They failed to do a thorough termite inspection, and their carpentry work doesn't hold up. I highly recommend getting a second opinion on their inspections and hiring a dedicated specialist for any actual wood repairs.

It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

I cannot tell you how happy I am with the service of Advanced IPM…read more I had gotten a quote from another company which said that the condition in my attic was bad enough that I needed to spend close to $5000 to fumigate. When I called AIPM for a second opinion, I was greeted by a very knowledgeable and polite gentleman named Jordan. He spent nearly an hour inspecting our home (for free!) and shared there were 3 locations on side that needed treatment and the situation was not bad enough to require tenting. I asked a slew of question and he answered all of than knowledgeably. We then scheduled an appointment where Jorge, with over 10 years experience came to do the work. He was incredible and as he said, "small and nimble enough" to get up/over/around all the beams to treat areas and do a second inspection in others. He then cared entire attic with a Borax (sp?). It was a very reasonable price and I get a free inspection in 11 months to ensure no new termites, or the work is free. Highly recommend!

After five companies, this company was the honest one! Jordan let me know I did not have rodents. I…read morehad rabbits droppings everybody else made me think I had rats. I had no idea what rat droppings look like they look like rice. Jordan was excellent he followed through on everything. He said he would do. His prices were incredible compared to all the other four companies. Barry and Jordan helped me out with some heavy plants really great customer service. Jairo also was great and sprayed for insects. Jorge did a fabulous job very professional with securing the under underneath area of my house to prevent any rodents making my house a freeway or a home. Very good prices very happy. I'm just back in my home today. Very professional highly recommend this company, single woman managing on my own.

I had rats. I no longer have rats. The team is super friendly and helpful. They went above and…read morebeyond with traps and closing off entry points. They were attentive and the price was worth it. Reasonable for sure. Would use again and would recommend. Shoutout Eduardo and the boys! Not an easy job.

Really easy to set up an inspection, they were very on it with communication, and the inspection…read morewas easy and smooth. For a stressful situation, they made it great. No pushy or slimey sales tactics and honestly just an overall great experience.

Respond quickly and provide best service. Friendly technician. Jay provides great customer serviceread more

***UPDATED REVIEW***…read more PHENOMENAL CUSTOMER SERVICE!! ​I'm updating my original review following a phone call this morning from Jeff in EcoGuard's quality control department. Jeff reached out to apologize for the billing mistake and explained what happened. After reviewing my initial phone call, they realized a new employee had made a clerical error by failing to remove the charge. As it turns out, their initial inspections are completely free of charge. ​Jeff was extremely sincere, accountable, and immediately resolved the billing issue. In a day and age where many companies react defensively or "clap back" at negative online reviews, I was genuinely impressed by how professionally, promptly, and respectfully EcoGuard handled the situation. ​Mistakes happen, but it's how a company takes responsibility and rectifies them that shows their true character. Based on this outcome and their outstanding customer service, I am beyond satisfied and have chosen to move forward with them to handle my gopher issue! ****INITIAL REVIEW**** I called eco guard to inquire on gopher eradication options and they offered to inspect my property. Luis arrived and was very nice. We spoke about trapping options. I literally spent 10 minutes going over the options. That's all we did and I was billed $125!! The bill stated it was for the inspection which was supposed to be free. This is very unprofessional.

Verde team are fantastic, honest, reliable, friendly and get the job done…read more Fairly priced and no contract, local company that actually care about what they do and the people they work with. Soooo much better than the large companies - we tried two different large companies before this that were terrible, they would do a decent job on initial visit then on next scheduled visit would be on the property for less than 5 minutes and say they didn't have supplies they needed and would come back - then never did. Had to threaten a lawsuit to get out of contract because the other place did such a bad job and didn't take care of the issues we were paying them for. Verde on the other hand took care of all rodent and insect issues, and the regular maintenance visits are thorough, they are always prepared, and we've never had any insect or rodent issues since.

Wait! This thing only goes up to 5 stars?!?! :-)…read more I say that because if I could give Verde more stars I would. The products they use to deter pests are not only superior and effective, but they are environmentally friendly - safe around your little ones and furry friends. I am always given clear instructions to allow the spray to dry up before letting pets and kids roam (usually about 20 minutes or so). I've used their services for about a year and would recommend them over all others. They have been responsive during times of increased pest activity and their routine services are timely and effective (for my needs where I stay, I typically have them come by quarterly during the cold months and monthly when it's warmer). Finally, the smile that you see in the photos from the owner is actually a perfect reflection of how Ray and his team interact with their customers. They're pleasant, professional, kind, courteous and a pleasure to do business with.