I bought two tires from here for my Mercedes a few months ago, and honestly, they're some of the…read morebest tires I've ever purchased. I've tried saving money by going to Discount Tire and other cheaper places, but within a month or two, I'd end up running over something and getting an instant puncture. These two tires have been a completely different experience. They're extremely strong and durable, seriously, they feel like hammer status! They're a little more expensive upfront, but the quality is absolutely worth it because they're built to last and don't feel nearly as fragile as the cheaper tires I've purchased elsewhere. If you're tired of constantly replacing cheap tires and you're ready to actually invest in a quality set that can last, I highly recommend getting your tires from here. Sometimes spending a little more upfront saves you a lot more money and headaches in the long run!

Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

Why not just being Honest?!…read more I brought in my car for a inspection and they told me I have a leak on the engine and the cost will be around 1k Even if it was expensive I accept it After fixing that leak they told me I have a second leak that needs to be fixed and that will cost a extra 1k I was disappointed and I wonder why they couldn't see both leaks in the beginning? I walked out with a bill of $2.300 After 3 days my car was heating and apparently the water pump needed to be replaced!! They definitely lost my trust and I feel they keep you on their ring so we always have to come back I was looking for someone who fix my car and not breaking it

Had issues with my A/C. They diagnosed the issue (found a disconnected connection. Only charged me…read morediagnostics. Their integrity stood out to me. Highly recommended!

I unfortunately blew out a tire on one of our vehicles on a dark & rainy night (so not cool/fun)…read more The following morning I turned to my fellow Yelpers and found Top Quality. I gave them a call and was able to come right in. I hopped in the car and rolled on my donut to Wahiawa. Here's why I gave these guys 5 stars: - checked to see if damaged tire could be repaired instead of just selling me a new tire (potentially saving me $$$) - being able to see me so quickly - They're upfront & HONEST! I tried to buy all 4 new tires but was told I have at least another good year on the other 3 (saving me $$$) - top notch customer service from all - ADA compliant (MAJOR points for this one) - massive waiting (stroller and wheelchair friendly) area with water, multiple couches, outlets for to charge my dying phone, and toys for the little ones - I was charged LESS than my original quote (saving $$$ again ya'll) Their name says it all people! Top Quality indeed. Yes, I will surely be back!

Was quoted one price for oil change only to have it almost double when checking out…read more Also help page says they work on hybrid vehicles but they actually don't. Other than that service is fast and they do a good job.

Services are great and they are pretty knowledgeable. They didn't upsell or give us any BS like…read moremany places do. Had my brakes done and a possible laundry list from another garage, they cleaned up that list and made a better diagnosis.

I recently brought my car to Hokama Auto Repair to diagnose whether the issue was with my starter…read moreor fuel pump. My uncle (who specializes in Toyota and Honda) usually diagnoses and fixes my car, and if he can't fix it, I'll take it to our friend's shop. My uncle was off-island at the time, and I didn't want to drive my car to my friend's shop since I didn't want to be stuck in Kalihi if it breaks down before I can fix it. I try to support local as much as possible so I decided to try out Hokama Auto Repair because it was near my job and I know it's a family business. First off, I was grateful they were able to look at my car without an appointment. Since I worked nearby, I was able to leave my car there all day. The mechanic, Chris, was nice and took the time to explain what was going on with my car. However, I was charged $95 just for diagnosing and replacing battery clamps, which seemed excessive. Another thing I noticed is that this shop is one of the last businesses left that is still strict about masks and COVID habits, which is weird to me at this point. The biggest issue for me was the price. I was quoted $950 for a new starter, but I found a mobile repair guy who did the job for $575. Now, I studied business enough to understand that because the mobile repair guy doesn't own a shop and works alone, he saves on overhead expenses, which allows him to charge less. The $950 I would pay Hokama pays for their rent, electricity, receptionist(s), etc. However, many people helped me break down the cost of a new starter, and it really seemed like I was being way overcharged for labor. I do want to add that Chris did give me alternatives to make the cost cheaper or even going through warranty! So at the end of the day, I do feel like he is an honest mechanic. While the service was friendly and convenient, the cost was just too high for me to justify coming back, especially when there are more affordable options available. That said, I'm still willing to return to this shop and give them another chance, but I will be asking for an itemized receipt so I can see the breakdown of every charge and how much labor is costing per hour.

Great place and honest people with fair prices. Always satisfied with the work we get done here…read more Highly recommend.

Awesome price and honest people. Before soing repairs, they would reach out to tell you what…read morerepairs needed.

Leeward Automotive is one of the best shops to get your car maintained and safety check…read more This place is the Naoto Engineering of the Hawaii. They are humble people yet passionate for automotive industry. This is what its all about, its the art of automotive not just business for automotive. Chad and he crowd are the people you want to be around. Thank you team!

If you are looking for trust and honesty you have come to the right place!!…read morePete and his crew are Awesome!!! We are loyal clients and been doing business with Leeward Automotive for years! We have been happy and satisfied and will continue to do business with them!! Highly recommended!! You'll never be disappointed!! Thank you Pete, Chad and Chris!!!

They continue to do a great job on keeping my old car running! Super friendly and super…read moreknowledgable. Plus, if you want to restore a classic or soup up your car, Roger is the man to do it. Incredibly honest and trustworthy. I highly recommend them! Just to let you know, I got my AC fixed there and I had a high pitched whining sound which was related to a bad gasket that was leaking oil. Fortunately we caught it in time and now my car is running a lot more powerfully than before. Ha! Like I said it's old. I have a 2003 Toyota Matrix.

My words cannot express what an outstanding experience it was to have my car serviced at The Shop…read more This place is run by genuine and kind people who make you feel welcomed and appreciated from the start. They are not just mechanics, but are masters at their craft.... They break everything down and take the time to help you understand all that is going on with your automobile. No upselling, zero pressure, no confusing explanations. I am so very happy with the service and after much searching, have found a car doctor I plan to stick with for a long time. Love their professionalism and humble philosophy... They want to help keep you with a running car while being ever so mindful of your budget and needs. Amazing!! They have a comfortable waiting area to help pass the time if you choose to wait. I never expected to be so stoked with my car care. Recommend 110%! Check them out!

Alignment service is excellent and Scotty gives good advice. They also look at your suspension…read morecomponents to make sure everything okay before doing the alignment.

Awesome service, friendly workers and completed the job ahead of schedule! Helpful staff, last…read moretime they told me what else I might need to fix soon.