Our refrigerator broke and we desperately needed a new one. We live in a tract home and have a tiny…read morespace for a frig. Even the counter depth refrigerators stick out. Sammy was unbelievable in working with us and helping us measure and find the right frig for us. She was patient for 2 visits. Home Depot and Best Buy didn't even have someone in the kitchen section to help us. Not to mention she was VERY knowledgeable and does not work on commission so she was just genuine in wanting to help us. Very rare these days to be helped by someone who actually cares. Come to Pacific sales and ask for Sammy if you want someone to actually help you find the right appliance for you. Otherwise you'll be spinning in big box stores with no one around who can give you expertise in the right purchase. Based on her expertise we went with a side by side counter depth GE. We are really excited! Thank you Sammy!

TLDR: Nice until there is a problem. Consider purchasing elsewhere, or at a different location…read more We've came in here for years, ultimately buying our appliances at Costco due to no delivery or installation fees (highly recommend) and great price on warranties. This time we wanted an Over the Range Microwave. We came in on Saturday, selected an open box microwave which appeared practically new, and discussed with Robert all the accessories it would come with. Robert stated the only thing it wouldn't come with was the box and instructions. He advised us we could pickup the microwave on Tuesday after 3pm. Later that evening my husband sent him an email confirming all the accessories it would come with. Days later Robert replied with a thumbs up (see attached photo). On Tuesday morning, my husband received a text message from Pacific Sales advising him the item was ready for pickup. We arrived after 3:00 and were immediately told our item was not ready. No one appeared to have known about it. We were then told someone could get it ready for us. Prior to them doing that we wanted to ensure we were getting the accessories. This is when everything went downhill. We found out the microwave did not come with several essential accessories (the turntable roller guide, grease filters, and more) Mind you this item was listed as "good" which means all the essential accessories should have been included. The associate helping us went to get the manager so we could discuss the situation. Annallee, the "Experience Manager", arrived about 20 feet away from us immediately shouting that the open box comes with whatever you see. There was zero professionalism in the way she initially spoke to us. I was surprised we didn't even get a "Hello". When she finally arrived in front of us, with an upside down name tag, mind you, we explained the situation. Instead of offering a sincere apology, she said "I wouldn't buy it if it were me." FYI we were the only customers in the store during that time. It was dead inside. Quickly after this, we went to the front desk and requested a refund. No one seemed to care or try to rectify the situation. At the very least they could have changed the open box label to "fair" instead of "good" since it was missing essential accessories. At the end of the day I simply cannot see how all of this happened and no one seemed to care. There was little professionalism despite the store being empty. I have seen other similar negative reviews and encourage you to find a place that values you as a customer when something goes wrong.

We had an EXCEPTIONAL experience working with Dani Douglas, Sales Advisor. From the start, Dani was…read moreincredibly helpful in narrowing down our options so we could make confident decisions within a tight timeframe. She has a wonderful balance of style and technical expertise, and her knowledge made the entire process feel easy and well-guided. Dani's attention to detail, professionalism, and genuine kindness truly stood out. She listened carefully to what we needed and consistently offered thoughtful, well-informed recommendations that aligned perfectly with our vision. In addition, the entire team including her manager and colleagues were equally supportive and pleasant to work with. It's clear that they operate with a high level of coordination and care. They also offer an impressive selection, and the showroom is beautiful and well-organized, making it easy to explore different options. Pricing was consistent with what we saw elsewhere. We're so grateful for the experience and would highly recommend Dani and the team to anyone looking for both expertise and excellent service. Thank you very much!

Great experience using these guys for a total remodel of our home in La Jolla. Any issues we had…read morewere taken care of quickly and professionally, and they're not trying to upsell. Our lead person was Lynea, but everyone helps when needed. Go here !

I decided to give this Dixieline another try and stopped here looking for organic fertilizers…read more Store associates were helpful, as was the cashier. After comparing a dozen or so organic fertilizer blends, I purchased two of them. The store itself seemed to be undergoing some renovations.

So far the window project has been very smooth. The Dixieline personnel and the installers were…read moregreat. I'm very happy with my new windows.

We're new to Ferguson. What a beautiful showroom! The people at the front desk have been so very…read moreaccommodating and helpful as well. This place gives you so much inspiration, and you can even slip into a full bathtub to try it 'on'. Haha I've been there twice now and worked with Tara both times on selecting bathroom fixtures/colors/textures etc. She is so knowledgeable and has saved us so much time trying to figure out the website and how to build our project as well as how to order everything. She's super honest as well and doesn't try to upsell. She also has great suggestions and has made our lives dramatically easier. Ferguson has so much to choose from, including hundreds, maybe thousands of items not on the floor, but in different colors, sizes and formats. Even their signature line is amazing - and so well priced. Plus most everything is under warranty and if an item gets damaged upon receipt or in transit, they'll stand behind it. I love that. We're still in the process of choosing everything, but I wanted to write this review now since we're heavily working with Tara and appreciate her input so much. I'll update this when our projects are done.

I was trying to get a bathroom sink. Try to get a knowledgeable sales person! They don't exist at…read morethis place! No one returns phone calls, no one responds accurately with specific information IF they even respond at all. The worst.

Purchase process was great. Installation went as promised…read more One minor feature was forgotten that they fixed before the end of the day.

Shane has been amazing and we are not the easiest customers to deal with. But no matter how many…read morechanges we made, even the last minute ones, he was polite and efficient and always made it feel easy. We ended up buying two sheds because we liked them so much We really appreciate you Shane and we love our Tuff Sheds. We purchased 2, a He Shed and a She Shed.

We recently had to contact Ben, who was our rep at Reece, to replace a faucet and drain that are…read morelifetime guaranteed. We had problems before with this faucet in particular so there was a record of the problem that has persisted. Because of Ben's due diligence and wanting to keep the customer happy, he pursued this with phone calls and emails with several people involved with this particular company. The final resolution is we are receiving a new faucet and drain. We are so thrilled that we had Ben as our advocate. We did not have to get involved with the actual company. Reece is a great company and Ben is absolutely the best. Thank you, Ben!!

I went to Reece Bath & Kitchen with my designer, and from the start I felt pushed hard to only shop…read morethere. It made me wonder why, so I called to ask a simple, reasonable question: does my designer receive a commission? I spoke with Ben, who told me no, but then immediately went and told my designer that I'd called worried about a "kickback," which is absolutely untrue. That alone was unprofessional and unnecessary. Ben also promised to email me more budget-friendly options. He never followed through, likely because of his relationship with my designer. Instead of helping the actual paying customer, he protected his connection. Overall, it was a frustrating and disappointing experience. I could have easily gone to Reece on my own since their staff is usually knowledgeable and helpful, but this experience felt biased, unprofessional, and definitely not customer-focused.

Great showroom. CS was the best, the Kohler Product Line is…read morephenomenal. When want them to do our master bath.

We have the bathroom of our dreams thanks to this store! We worked with Karen, and are forever…read moregrateful for her support throughout our primary bathroom remodel. Her expertise and communication are top notch! After visiting many other stores that provide Kohler products, we finally found this one and were so happy we went straight to the source. Customer service was excellent, and timeliness of product shipping was far superior and kept our remodel project on track. We appreciated the high degree of product knowledge, that we were always kept informed of our order status, and guidance on design decisions. I highly recommend the Kohler Signature Store for any remodel needs!

Not a long wait to get helped and once you've paid for your order, they pack up your vehicle quite…read morequickly. Tons of products to choose from.

RCP has a few locations around San Diego. The Encinitas…read morelocation is probably on the smaller side, but it has a pretty good inventory of pavers, decorative rocks, concrete blocks, and other materials. I appreciated that they have samples of pavers already laid out to help you see how it will look all put together. It helped me narrow down my decisions when we were remodeling our backyard, front patio, and driveway. We also used RCP for turf and rocks. I would say they have pretty competitive prices. This has been our do go place for materials for a few years now.