This is my second go around with Snorkel Bob's (the first being on the Big Island). Both times I was met by extremely helpful staff that were more than willing to help me find the best snorkel spots and enjoy my time on the island. At this location, we were helped with Melissa who assidted me in finding the right setup (regular flippers + the split mask) and my boyfriend who wanted to splurge and get the more high tech setup. She also gave us some tips on local restaurants and activities which turned out to be really helpful. The pricing is fair and they have a 24/7 return box for when you need to drop off after hours. Also the "lend" you defogger for free which is super helpful- you just have to make sure to return it to them. We'll definitely continue using Snorkel Bob's for all of our snorkeling needs. read more

Solid gear, good price, can return at multiple locations. Customer service is patient with good advice on how to use the equipment and which beaches to visit. Negative - the other snorkel shop has coupon discounts in tourist magazines that make it cheaper to rent there. In spite of the price difference, would probably come back as the equipment worked well and the advice was helpful. read more

We always bring our own mask and snorkel but rent fins and other items if needed. Snorkel Bob has never disappointed. Easy to rent, easy to return, even after hours drop system. They are eco-minded, really care for the health of the reefs too, and give good advice about which spots might be good to try. Joe at this store was a bit more, um, assertive than we'd experienced before regarding offering to help us book a trip with one of the island's excursion vendors. Not pushy, just assertive. He seemed to have experience with a number of the boat trips and we went with his recommendation. Well, everyone has to make a living. The experience on that boat trip overall was fine. And Snorkel Bob threw in a complimentary wet suit top rental to help cinch the deal. read more

Walked in looking to just get snorkel gear...walked out with a great set of snorkel gear AND a discounted Napali Coast dinner cruise. Richard was super helpful, willing to give recommendations for the best spots on the island, and quick to get everything in order. Great experience! read more

The response posted by the shop is fair enough BUT why is it when you walk in, there are no prices posted and you have to ask? The snorkel sets are very clearly separate and it would be easy to put a $15 $25 $35 price on each level. The reason they don't is the upsell and that's the rub. read more

My wife and I went into the store to inquire about SNUBA and snorkeling. The individual behind the counter was on the phone. He ask what he could help with and I told him to go ahead with his phone call. At the end of his call, I ask him if they did SNUBA and he replied no. I then ask him if he knew of any place that does and he BLUNTLY replied no and immediately began to make another call. Rather than ask him about the snorkeling I just walked out of the store as I did not appreciate his attitude. Their gear my be good and cheap, but their customer service in that instance sucked. My wife and I own a condo in the area and I can assure you we will never go into that business again. read more

We went to Snorkel Bob's to book some excursions around the island and received great customer service. Ask for Jonathan! read more

Snorkel Bob's Kapaa - Snorkling tour booked through Snorkel Bob's - Snorkeling Near Me - Kapaa, Hawaii

Great place to rent snorkel gear. Love the employees that work there. Super funny and helpful. Will always rent from here when on the island. read more

Not just snorkel equipment- they have diving gear, boogie boards, anything to do with being in the water! They are SO incredibly helpful, too! We went to rent snorkel gear on a windy day, and they suggested we come back the following day as we'd just be wasting our money. They give you a guide to the marine life you might see, maps and directions to the best beaches, quick lessons if you're a novice... Great service, all around. They have several locations on several islands- check them out! read more

The flippers we rented were great. The guy renting the flippers on the other had was like a used car salesman. Unfortunately he soured the experience. The other group that walked in and talked to him for a bit walked back out read more

Great snorkel gear and beach equipment rentals. Rich was working here the day we came in. He was really friendly and helpful. You may book tours here (snorkel tours, kayak tours, zip line tours, etc.) read more

The first time I walked into Snorkel Bob's and we inquired about snorkeling, I was blown away by the advice given to us by the employee that appeared to be the manager at the time. He actually told us that the current day was not very good for snorkeling due to the weather a few days ago and we should come back tomorrow, also saving a bit of money. That really struck me because he lost a day's sale for four rentals, which is a significant amount. He was nice enough to save us money, time, and stress even though it meant the loss of one day's worth of a sale. The store itself seems very well put together. It is clean and pretty well organized, with snorkels and other gear tucked away either hanging from the ceiling or the walls. They have a good variety of equipment available for rental, and it all appears to be in great shape. Overall, I am very impressed by this establishment and would definitely return when I [hopefully] have the chance to return to Kauai someday. (They have locations on the other islands as well, but I haven't seen any of them so I don't know anything about them) Also worth noting is that the gear can supposedly be returned to any of their locations, even on a different island from the original rental. read more

This was our first stop when we arrived in Kauai - one of the best decisions we made! Great gear to rent for the week that won't break the bank! We rented snorkel gear, a couple of beach chairs, and booked a helicopter tour through Snorkel Bob's. The beach chairs were definitely clutch - better than laying towels down on the sand when we can have a nice chair to sit and relax in! We used the gear we rented EVERYDAY. I don't know what we would have done if we didn't stop here first. The return was easy too - we were able to slide the gear in the express return slot after they closed. This allowed us to use the gear up to the last minute we were staying in Kauai! Definitely a place we will come back to for gear. read more

We went here to rent some cheapie snorkel gear for the week. This place delivered! The 9$ a week gear worked fine and made for some awesome snorkeling experiences. I thought the guy who was working there seemed a bit bored or upset with his job....not super friendly, but he got us what we needed and sent us on our way and that's all I can really ask. I like their philosophies regarding preservation of the fish/reef/ etc.... I would use them again. read more

Snorkel Bob's was located just outside our resort (and pretty conveniently for anyone, on the main road in Kapa'a) and so we stopped there when needing somewhere to rent some snorkel equipment. I had some fins so just needed a not crappy mask (which is what I had otherwise) and the guy offered me a regular mask or a prescription type mask since I wore glasses. I opted for the latter so he took my glasses, glanced through them for a minute and handed me a mask and it was spot on. Pretty much a perfect match for my glasses. I got the mask, snorkel and some defogging gunk to go with them. The price for a day was just something like 12-13 bucks. Not bad at all. We went snorkeling and the mask and snorkel were awesome. I had a great time and the equipment worked great. Dropped it off the next day when I was done and that was that. Perfect! Mo only real complaint is that getting in and out of their parking can be a pain cause the road is busy. But that's not much of a complaint. If you are needing some equipment while on Kauai, Snorkel Bob's is a great choice! read more

Having the snorkel gear with you all the time means being able to go snorkeling anytime you feel like it. This is great and the weekly prices are not bad. They have lots of gear, the service is friendly but efficient, and if you're island-hopping you can rent on one island and return on another. Tip: rent on the web and get a discount. read more

Reserved two sets of snorkel gear online. Pick up was easy. We tried on our flippers and masks. Done! Plus we got a free tote bag for booking online. Staff was helpful. Located just past the Coconut Marketplace on the Northbound/ocean side of the highway. read more

I wish I could give negative stars. This place is such a joke. Our snorkel gear was garbage, all of it leaked. We were charged $150 for a weeks time for two of us! Go up the shore a bit further and there is a fantastic shop that rents gear for $15 a week that actually works. This place is a scam. Stay away! read more

* Good Gear * My wife and I rented snorkel gear from Snorkel Bob's while spending our honeymoon in Kauai. That gear was durable and worked very well on all the beach trips we took around the island of Kauai -there are a lot of beaches on that island. * Saving You $$$ * If you're looking to save on snorkel gear rentals, then Snorkel Bob's is the place to go. It's the most convenient and inexpensive rental shop around in the Hawaii islands. You can rent for a day or a week. Why spend a lot of moola buying the gear when you can rent it at a cheap rate? * Convenient * The staff is friendly, funny and provides quick service to get you the right gear, out of the store, and into the waters. You can even return the gear when the store is closed. * Bottom Line * Snorkel Bob's is the place to go for snorkel rentals. read more

This is definitely the way to go if you want to snorkel in Kauai, especially now that the airlines are getting so strict on luggage weight. Family of five - one boy with size 14 feet, and also a petite size 00 girl, They were able to fit us all - quickly. The equipment was $9 each, in GREAT shape. We paid an extra $5 for a wetsuit top that we didn't need, but it was great to have "just in case". They threw in free defog drops. Returning the gear after-hours was simple. The service was great and very helpful. We went during a sketchy time of year, with one never-before snorkeler, and we were given great advice about where we should go for the best and safest experience. It was awesome. We saw sea turtles every day! Plus lots of great fish, and a crazy eel. We have rented in other places on previous trips (and also brought our own equipment from home). This is definitely best option. read more

Didn't appreciate the up-selling the moment we walked in Richard just wanted to sell tours. I only wanted snorkel gear and rented it. I wanted to ask which beach to go to but Richard was quickly trying to sell a tour to someone who just walked in rather than finish with us. read more

Jonathan and Richard helped us book several on-island excursions. They had great recommendations and we thoroughly enjoyed them all. Stop by at the start of your trip and they will help you plan the week. Get your snorkel gear and snorkel beach recommendations while you're there. read more

We rented 5 sets of snorkel gear. Then drove up to Princeville. But one of the sets was defective. Richard the shop offered to drive a new set up to us, even though it was a 40 minute drive (one way). We were able to rent a replacement locally, but was impressed that Richard was willing to drive us up a replacement. When we returned the gear, Richard refunded us the entire weekly rental for the one set that was defective. They are a bit pricey, but their service makes up for it. read more

I go the basic snorkel gear and was very happy with it. My husband upgraded because he couldn't get a good seal over the mustache. They had plenty in stock and gave us some good advice about which beaches were best for this time of year. Anini beach was fabulous. We ended up spending most of a day there. It was really convenient to be able to return the gear to a different location from where we rented it. read more

Seems like a nice store and the gear works well however Richard was very pushy and annoying. He tried to make us change our reservations for a Na Pali Coast boat tour to a one that he recommended. We then asked for information and he said we would have to book it through him. Obviously he's just trying to sell us! Very rude and too pushy. Go to Boss Frogs instead. read more

We went to Snorkle Bob's in Kapaa to rent 2 sets of fins, masks and snorkles. Jamie helped us choose the right gear (rx masks), she called several different tour companies on our behalf to get answers about tour availability, and boat features that would meet our desired expectations . She made great recommendations for beaches to check out, where to find the best parking, and where a novice like me could dive easily and with maximum enjoyment. It was a great experience and I highly recommend this company. They helped make this vacation fantastic. read more

I did not get a good feeling from the owner. I had reserved a pair of fins by email. When we got to the store, he tried to sell me excursions such as tubing and zip lining tours. Really, dude?? I had just gotten off the plane. I was not ready for this kind of pushy sales in such a peaceful island. I had already booked all of our tours well in advance after researching all of the options on Yelp and other sites. He then trash talked about the particular zip line company that I booked and tried selling his tour, telling me that "I don't like them. My guys are much better than that company". I explained to him that most zip line companies had age and weight limits (for my 9 year old son, who wanted to zip line solo and not tandem). He basically said those rules are just b.s. and most companies will just let you go solo anyway, even if you don't make the weight requirement. (if you don't meet the minimum weight requirement, you may stall and not reach the other side, that's why they have a weight requirement) I say, HE is the one bull sh*tting and if that's true, I definitely would NOT trust the zip line company that he wants to recommend if they don't abide by the safety rules. I knew he just wanted to make extra money, so when I told him I'm not interested, he backed off and attended someone else in the store. The zip line company (Just Live!) that I booked turned out wonderful, by the way. One of the fins we rented turned out to be too small, so I had to stop by the following day to replace it. Overall, my experience was meh. Next time I am in Kauai, I will steer clear of this business with a dishonest owner. read more

I accidentally drove past Boss Frogs and decided to park in the parking lot next door which happened to be Snorkel Bob's. The older gentleman walked out to ask what I was doing and I kindly apologized for taking a spot (parking lot was EMPTY) and that I was waiting for my husband who was renting boogie boards for the kids next door. This man was extremely rude about me taking a spot in his empty parking lot and told me "well ma'am it's like parking in a Burger King parking lot if you plan to eat at McDonald's next door" yes, I get it and I should've turned when I needed to and parked in the correct parking lot but pulling out on the highway to park 10 feet over in boss frogs in a giant SUV was ridiculous. I'm so thankful we gave boss frogs our business. Sounds like other customers felt he was pushy and rude as well. read more

Rented equipment this morning to use near our hotel. The staff was friendly and the service was great, not sure what happened to other customers. Prices were competitive. Maybe a buck or two higher, but the convenience is worth a dollar. We also asked where to go (wanted to walk) and they sent us to the park south of our hotel down a bike path. It was great. For less than the price of a lunch it was the best couple hours of our trip so far. We also put them to use behind our hotel and it was amazing the amount of fish just off the shore. read more

Just to be completely honest: I was originally going to rent a snorkel set from Boss Frogs right across the parking lot. When I went into the Boss Frog store, I was waiting there and was not even acknowledged. The lady was too busy talking about a wedding to the customers - she gave me the, "can't you see I'm talking" look. So I left. Went around the fence and entered Snorkel Bob's. The guy behind the counter was super chill, and explained my options. He was so cool and helpful, I didn't end up renting the equipment - I purchased everything top-end. He hooked me up with some nice gear and some fog repellent. Though I went originally to Boss Frog's because of the Yelp reviews, I have to say I picked the better vendor. Better equipment, nicer people and Bob has created a groundbreaking snorkel that beats anything on the market! Check it out! Highly recommended! Sorry to the guy behind the counter at SB, I forgot your name - but you hooked me up! Thanks Bro.! read more

At first there was sticker shock. Then some more sticker shock. I thought I was getting swindled but based on others recommendation I went with it. In hindsight this proved to be a very good idea. These people know what they're talking about. The beach chairs they talked me in to proved to be an invaluable asset. Their knowledge of all the charters and activities around the island was dead on. I would not hesitate to not only buy equipment from them but book anything else you're thinking of doing. The rental and return was painless. This is a well oiled machine. read more

Richard was very helpful, giving us great recommendations. The gear was high quality and make snorkeling much more enjoyable than another time when we used someone else's cheap gear. read more

LOVE, LOVE, LOVE this Snorkel Bob location! Been renting equipment here for years. The people that work here are so kind and helpful. Ritch is the BEST. We asked to rent a sun umbrella but they don't rent sun umbrellas. Ritch was so kind and unwaveringly let us borrow his personal sun umbrella for the entire week. We utilized the hell out of that umbrella and are forever grateful. Thank you, Ritch! And thank you, Snorkel Bob! Great prices, great equipment and unbeatable customer service. We appreciate you! read more

I do a lot of open water swimming in the Puget Sound where I live and have always had trouble with goggles leaking. On a whim, I bought some new goggles at Snorkel Bob's while on vacation and they turned out to be amazing! After I got home, I decided I wanted to get a pair for my husband too but couldn't locate them online. I called Snorkel Bob's and sent Richard a picture and he was kind enough to find them, process my order over the phone, and ship them out. Great customer service! read more

Not a good place to rent. Rude, expensive and pushy. They expected to pay more and wondered why we questioned the prices. When we said we could find the same gear less expensive (snorkel depot) for the same quality of equipment they were pushing theirs as better and we couldn't find it less even though we went to the shop next door for less. Snorkel bob was $45 a week next door was $35 and snorkel depot was $20 for a week and the same quality. read more

We will only ever go to Snorkel Bob's for all our Hawaii gear needs! We have used them in Maui, Kauai and the Big Island now and it's always great service. You can get your snorkel gear, boogie boards, and beach chairs all here. What I love most (besides the excellent service!!) is that you can take your gear with you from one island to the next and return it at a different store - they even have a drop box!! They also will advise you on the best snorkeling spots on the island! read more

Spend the extra money at Snorkel Bob's; it is so worth it!!! Rented three sets for the week and we had a great time snorkeling, not a single issue. After turning in our stuff, we decided to save some money and go to another place in town with cheaper rates, and rented out sets for the day so we could hit our last must-do spot, Tunnels. MISTAKE! the guys there were super nice, but the gear wasn't up to par... With the gear from the other unnamed place, each of us had at least one problem, including foggy masks, a painful mask pushing up at the bottom of my nose no matter how I adjusted it, and pain from the fins. I would have given 5 stars to Bob's had the worker smiled even once. He was very professional, almost too much so. We were the only ones there so he could have relaxed a bit. Otherwise, a great place to go! read more

Learn from our lesson and rent from someone else on the island. I've rented from Snorkel Bob's before in both Maui and Oahu with good success. I urge you not to rent from the Snorkel Bob's in Kapaa. I take some of the responsibility for not researching rates and doing my homework. They overcharged us and even if they had not, we came across many deals on the island that were considerably cheaper. I felt extremely taken and went back mid-week to discuss the charges. They would not make any accomodations. When I went to return our stuff they said we rented more masks and snorkels than we did. After 10 minutes during which time the guy said that perhaps they had overcharged us, they came back and said it was a keystroke error and that we had indeed returned what we rented (I already knew this). They still would not change the exhorbanant bill (over $250 for two + snorkel sets and 3 boogie boards for a week). In Kapaa they rent full snorkel sets for substantially less for the week. (keep driving North about 2-3 miles). The places in Hanalei at the Northern part of the island also offer much better deals. If you're headed South, rent in Popiu. I realize Kauai is expensive and expect this when I vacation here. Seldom though have I felt like someone was taking advantage of me with little remorse. read more

Richard and Jonathon were great and really helped us to get the best prices and dates for the excursions we wanted to do. We didn't have a car so relied upon the bus system, and they were great with finding ways that worked for us, even gave us a lift to one of the trips. A very quick and personal service! read more

The man who rented the equipment was impatient and rude. High pressure with some of the worst customer service we've ever experienced. We won't be back. Thanks for your comment Joan. I've never posted a review before which may be helpful to know. The incident happened 3/20 in the am. Hopefully the man won't treat others so negatively in the future. That's what would help make it right. Mahalo. read more