One of the best shopping experiences I've had. They carry really trendy shoes but with comfort in…read moremind--great padding and high-quality materials. I ended up getting the Jolie in brown and can't wait to wear them this summer. The girl who helped us was patient and super knowledgeable, she gave great recommendations based on how we'd be using the shoes and the shape of our feet. That kind of personalized help makes such a difference. 100% will be coming back for more!

Hidden gem! Great choice of shoes and knowledgeable and friendly staff. Will definitely come again…read more I had some inflammation and needed new (but cute!) boots, this place really helped me find short and long term solutions. Highly recommend for a custom fit shoes with fashionable choices. I recommend to all my friends and family. Pricey but worth it with promotions/sales. My only ask is that they make a men's store too one day!

This shop is very poorly managed, and it is dangerous to use the sport gear worked on by this shop:…read moreI tried to get my ski bindings remounted and moved back at this shop for two months. They totally missed the originally promised date of getting it done in two weeks. When they finally said it's done. I came to the shop, examined the skis and questioned if any work was done since there is no signs of binding remounted on the skis. The person manning the front desk (refused to give a name when asked) said confidently the work is done and made up reasons for why I can't see it. I fortunately had a picture from last winter showing exactly the positions of the binding. (Attached as Old). When compared with the pic taken at the shop (attached as New), it clearly showed no work was done to move it back. No apologies was provided by the front desk young man. I asked the man to write down a note for the technician since so much miscommunications have happened. He initially refused. When I asked to speak with the manager. He also refused. When I asked "Erik", another staff to help, this man told him to stop as well. Skiing is a high risk sport, and ski bindings are one of the most important part in keeping the gear safe to users. Their technician should get their certification/license canceled and this shop should be barred from working on technical sports gear in order to prevent blatant mistakes like this to happen again. Based on the reaction of the staff and lack of admission of their fault, I don't see any hope they can or want to correct their actions and keep their customers safe. The same report is made to the Better Business Bureau.

Good people and good equipment. Not always the cheapest, but I'll pay the difference 10-15% to…read morehave them go over the equipment and know i'm not getting ripped off. skis, bikes etc.

The service is really what sets this shop apart: the staff is friendly, knowledgeable, and willing…read moreto teach newcomers to winter sports. I highly recommend the drive out from neighboring areas to visit for a tune up and binding mount! This whole shop is has a great selection, but you'll have to catch sales in order to find the best deals in town. I love the placement of the winter sports-themed cafe in the same building as well. I treated myself to a nice cappuccino during my visit.

Rally nice little ski shop- rented skis for myself and my kids and probably was the fastest rentals…read moreever. Half the price of renting on mountain. Great selection of gear on sale and an AMAZING coffee shop attached- I mean it is so good I would rent skis from here just for that:)

This family knows their stuff and they make sure you leave with a perfect fitting pair of shoes…read moreregardless of your issues The service provided for my mom who is in a wheel chair and with dementia, was so thoughtful and kind. I'll be forever grateful for the wonderful experience. .

An appointment with CJ cost us $40 and it was well worth it. He takes all the time needed to assess…read moreyour foot and alignment so bring a bag of your well worn shoes. He will modify existing shoes if he can but it's better to buy a new pair and get them adjusted. It takes 12 weeks and may double the cost of your shoes but the alternative is pain, meds and surgery. You need to power off phones and Bluetooth devices that give him headaches so we brought a notepad and a wired amplifier that substitute for hearing aids. It's worth the bother, believe me.

Review is EXCLUSIVELY for DAISY. She was a down to earth,…read morenot pushy, honest and kind sales staff that went above and beyond to assist me. I actually ended up revisiting the store again just because of the positive experience I had the first time with her. I hope upper management realizes what a team player, and genuine staff member they have on their hands. Would highly recommend stopping by the shop if she's the one working.

Rude obnoxious and lazy female staff member working here. I had a completely ridiculous interaction…read morewith her last week (May 13) and I will not be going back here. Unbelievable.

Did an amazing job in helping asses my problem and doing their best in making the scuff looked the…read morebest it could and it wasn't expensive.

Had the soles replaced on a favorite pair of shoes. Andre does excellent work and delivered when…read morehe said he would. Highly recommended.

I am SO glad I dragged my butt into Sturtevants in Bellevue today instead of just clicking "buy…read morenow" on some sketchy website! Sophie basically performed a full-binding exorcism on my indecision. I walked in mumbling something like "uhh I ride kinda switch and sometimes hit side hits but also like buttering around," and within five minutes she had narrowed my choices from "all of them" to "these exact three that I won't hate by February." Her product knowledge is scarily good like if bindings had a trivia night, Sophie would win a free lifetime supply and then give half away because she's just that nice. I walked out with premium bindings for less than the "discount" price I was about to pay online (before shipping, tax, and the inevitable regret). 10/10, five stars, two thumbs up, would let Sophie pick my bindings again in a heartbeat. Sturtevants Bellevue, you absolute legends

Great place to get gear worked on…read more Knowledgeable and qualified. Great job getting it done on time. I am looking forward to using it.

This place is great. Reece fitted my ski boots. Took the time to go through multiple brands and…read moreanswer questions. No hassle and excellent service. Also the best price. 30% value to internet retail with the sale they were running. Thanks Reece and Gerks.

I came in with my wife with our tandem about a month ago. This place is amazing, I wish I…read moreremembered names but they helped us right away. It was super nice there was another bike shop we went to and they said sorry we don't do tandems. But this place helped us right away. I felt bad because I was able to tip the first guy that helped us but when we came back later I didn't have cash. Thank yall for making our honeymoon great. If yall didn't help us I wasn't sure what we were going to do. I can't say enough nice things about this place everyone was super friendly and welcoming. Great job on hiring tip your bike techs they are getting you rolling they deserve it. Thanks for the hospitality we will 100% be back next time we are in town, shred up Gerks thanks again