My friends and I often walk past this store which specializes in food and paraphernalia for pets. I…read morealways go gaga for the cute stuffy's and toys that they have available for dogs in their window displays. There is a huge selection of food, snacks, grooming products and leashes. They also have a great selection of raw menu items for dogs. The staff are very helpful. Not being a pet owner myself, I learned a lot about grooming products from the staff there. Would definitely recommend dog lovers or friends of dog lovers to stop by the store for treats or gifts for the dog in your life.

I don't live in the area, but I've been there on and off for a year with my 18 month old Frenchie…read more They have always been helpful fitting for a harness, talking about food, and even treats for training. Always friendly. Prices are reasonable when i did shop for kibbles and harness.

Great service! Very friendly and knowledgeable staff! Very cute store. Happy to have them in our…read moredog friendly neighborhood

Nice pet place to find some "not so common things" I love…read morethe fact they carry Hurtta brand. Was in to pick up a treat for my Lil Prince Dexter and his play date tomorrow. If you need a special "cake" made... they do it here. After all, pets are family members and their bday are just as special. I love that fact they carry more top line quality items for furbabies.

This store carries only top branded healthy pet food…read more. Wellness, Merrick etc. The price is pretty good. As everything includes taxes if you pay by cash or debit card. There are doggies clothings if your dogs are fashionista! Not those cheap clothings you saw at Walmart or Petsmart... Your dogs will be the best dressed hounds at the next party! The staff was very patient and answer all my questions about grooming and their products. I ended up buying a box of treats for my dog and I booked a grooming appointment for him for next week! My dog is going to go to give me a review of the services and hopefully he will have a relaxing spa treatment..

Allan is the best groomer I have ever met!! Seriously, he handles dogs so well and his skills are…read moreon point! My family has been going to Allan for many years and we have never been disappointed. The price is also very fair. I would highly recommend the Dog Idol to anybody!!!

My dog is an aggressive little shi-poo that has no problem…read moretaking a chunk out of you if she's not happy. We love her but we've never had good experiences at groomers until Timmies. I'm not sure how Crystal does it but my dog comes to me, not only happy, but with the most amazing haircut. We highly recommend this place for not only the grooming but also the selection of dog foods, treats, etc. They also have hygienists in to clean your dogs teeth, which is amazing. Love this place.

I'm still trying to process how something so negligent could have happened…read more We've been going to Timmie for probably a year now. While the staff working the front desk have always been kind, the groomer has admittedly never been the nicest. Nevertheless, they've been trimming Mojo's nails with the occasional teeth clean. Today I went in - Mojo was brought to the back and about 5 minutes in the woman working the cash area said "I'm going to get you to tap your card - the groomer wasn't able to get all of his nails today. I think he's nervous." I didn't think too much of it, although I was somewhat bummed that it didn't work out. A moment later I heard my dog crying and barking, while the groomer yelled "he is OUT OF CONTROL - I CANT DEAL WITH THIS DOG." I started to panic so I walked over to the dividing door between the storefront and grooming area, and asked what was going on. The groomer responded "YOUR DOG IS OUT OF CONTROL - HE NEEDS TO GO" and at this point the woman working the front of the store peaked over and noticed my dog was bleeding. She yelled back to the groomer and said "hey he's bleeding a lot" and the groomer responded "that's no surprise to me! He wouldn't stop moving." I had to stand there and reassure my dog so he could come out calmly, and that's when I noticed how much he was bleeding out of his two back paws. I grabbed my dog, walked him out in complete shock and as soon as we got outside and back onto the side walk, I watched my poor dog stand in pools of blood. I was completely hysterical - called my husband and sat with my dog in the park across the street trying cleaning his paws with paper towel. My husband - who arrived not even 10 minutes after this had happened - walked back to the store and it was closed (it was 3PM - the store doesn't close until 6.) He knocked on the door, called, and waited for a while, but eventually gave up. We've taken our dog to multiple groomers across Canada and this has never, ever happened. We will absolutely not be returning here - and given the other reviews I've read about knicks, cuts and negligent care, I don't recommend other pet owners do either.

This is my favourite store in Toronto! Oliver is always…read moreexcited to go because of super friendly girls that work there. We always find everything we are looking for. They will give you good advice if you need one.

The Bone House looks like the kind of place that you would get only the most expensive pet (read:…read moredog) related items. That is not the case. The stuff they sell is definitely on the higher end quality-wise, but the prices are totally reasonable. I agree with previous reviewers that the people who work there (maybe they are the owners) are very nice and helpful, if you walk in and decide not to buy something you don't feel like the proprietor is staring a hole through the back of your head on your way out (not that any other stores in Leslieville would ever fall into that category).

My puppy loves Rens and their staff. Super friendly, helpful and knowledgeable…read more The assortment of supplies is vast. We purchased most of her toys here on excellent recommendations from staff. This is from prior to picking up our pup. She loves and plays with all of them. Later we purchased a raincoat for her and recently a winter coat. Rens staff are always on hand to make sure we are purchasing the right size and recommend the best brand. I highly recommend Rens in Whitby. They are terrific. Definitely a 5 star store.

I went to Ren's Pets to exchange some nail clippers. Tanya was extremely kind and considerate and…read morewent out of her way to help! Thank you so much!

they are supposed to open at 11(already way too late) and its typical for them to not open till…read morealmost 12. it's 11:36 now and 16 people waiting outside, including 3 very patient delivery drivers. Unacceptable.

I've been shopping with them since before they had to relocate from the Queen/John location…read more Whenever I come here I know I'll find what I need, can't say the same for other pet stores in Downtown. Deliveries are always on time and they're very helpful with any questions that you may have.

The place itself is pretty big, and most of the staff are pretty helpful. I used to go here just to…read morebring my dog to meet the friendly staff, get a treat and I would buy things I didn't need just so my dog can go out to a store for fun. However, I meant one lady I think she's a manager who is very rude, condescending and dismissive. Hence, I have not gone back. Because of this horrible experience I have not gone back. REN's Pets, hire people who actually have customer service. Horrible experience.

Can't get a hold of customer service. Does not call back…read moreafter leaving message. Email does not seem to work either. They changed how to order product and had to register all over again. Do not know how to get a hold of them so I will have to change to Pet Value or Pet Smart.