They took about a month but they did finally answer me and were very apologetic about my…read moreexperience! So I will give them one more shot but if they pull that again with me then I will make heads roll!

horrible customer service. I wore my shoes around my house and they didn't fit right, now i can't…read morereturn them because apparently they have dirt on them and they are used. They really don't care about you they just grab your money and run.

I came from out of town and one of the things on my list was to solve my shoe wear issues. I…read morechecked out the internet and since these guys were near where I was staying I headed there . I did not have high hopes as the brands they carried are similar to every other store I have been to. When I entered the store there were more sales reps than shoppers in the store and they were very welcoming without being pushy. The young woman that assisted me was the most considerate of reps and she knew her shoes. She measured my feet, asked a bunch of question, listened to my answers and said I'll go get some for you to try on. It was an interesting experience. She actually knew that shoes don't all fit the same from one supplier to the next and she knew that it might take several trips to the back for more shoes before she satisfied my slightly odd requirements. She just kept on helping me until we found the perfect shoes. Thanks to Emma who was so patient and knowledgeable. This place is awesome and the staff are all terrific. Give them a try!!

I went in on a Sunday to buy a pair of jogging shoes. It was busy and the sales person that helped…read moreme was distracted. As I am older, she didn't seem to think I could be a runner, and I ended up with an inferior shoe that I never wore again after two runs. A total waste of money.

I purchased a puffer jacket that I really loved in November or December 2024. Shortly after buying…read moreit, I began noticing a few feathers on my clothing. At first, it seemed minor and I assumed it was normal wear. However, by November 2025, I had to replace the jacket because the zipper failed completely and would no longer zip up. I repurchased the same style because I genuinely liked the jacket. Unfortunately, on just the third wear, I started seeing an excessive amount of feathers all over my clothing. Since then, the feather loss has only gotten worse. To make matters more frustrating, the zipper on this replacement jacket has also failed. Both jackets were purchased intentionally with room to layer underneath, so fit was not an issue. At this point, the jacket is essentially unwearable due to severe down leakage and repeated zipper failure. It's disappointing, but I can now understand why this particular jacket is frequently on sale -- the quality simply isn't there.

I come here not too often but I've come here a few times over the past years. The store has a…read morepretty vast selection of items and usually the staff are helpful.

I brought a dress in for Wendy to sell on consignment last summer. She said she would take it and…read moreto come back in six weeks to see if it had sold, as she was going to switch to autumn clothes then. I asked if I should be signing a contract and she said no. That should have been a red flag for me right there. But instead I gave her my business card and the dress and left the store, not feeling right about it. I went back in six weeks, and she didn't know what I was talking about, and said she wouldn't have taken any clothes without me signing a contract. She finally found my name written in her book, but had no idea where the dress was or even if she had it. She told me to come back in a week. I came back and she still said she didn't know anything about it. I described the dress in detail, but she was just very curt with me. Wendy took my phone number again, and said she would call me when she found it. Well, of course she never called me. I never got my $250 dress back nor did I get paid for it. I felt I couldn't push it as there was no contract and she kept denying she had the dress. I have learned from that - always get it in writing, but I feel as though she stole my dress from me. I would never bring anything there on consignment again and would warn anyone who wants to bring anything there. I won't even shop there again, as she is unprofessional, disrespectful, and rude.

An older woman with short brown hair and bangs working here today (Aug 28th, 2021) was body shaming…read moreher customers. One lady pointed to a dress she liked, and the worker said, "maybe let's start with a dress that will fit you." Another young girl was about to try on a pair of pants, and the worker said, "you do realize that those are a size zero?" The girl pointed out very kindly that the tag said they were a size 8. The worker rudely asked if she looked at the waistline and aggressively told her that she's been doing this for 35 years. The store is tiny, so everyone could hear her commenting on these women's bodies. This store is not worth your time or money.

Based on a detailed assessment of my needs and measurement of my feet, Chanelle helped me find the…read moreright shoes for my feet. I tried three shoes and chose the ones that made me feel like I was walking on clouds. Chanelle was very attentive and caring- thank you! I can't wait to walk in these new shoes. Happy holidays, everyone!

Excellent service. Raphael was knowledgable and attentive, listening to my concerns to help me…read morefind the right trail runner.

This shop kills me every time I go inside. I can't afford a thing on the racks, but I torture…read moremyself by window-shopping just the same. Prices rarely dip below the $200 mark but you'd almost swear it's worth the splurge and temptation to claim "fashion need" bankruptcy. The pieces in this boutique are exquisite and come from a splattering of designers - both known and emerging - who all have impeccable taste. Unique combinations of neutral tones and tactile materials mix with bohemian and eclectic to create the most stylish wardrobe a girl could hope for. Apart from the shell-shocking price tags, the shopping experience at Misch is very pleasurable. Hardwood floors and neatly arrange racks make for easy garment spotting and you'll also find a small assortment of very groovy shoes and bags to compliment your gorgeous look. I will definitely return to Misch to shop up a storm, once I've made my millions.

Very disappointed. I walked by and got excited about their products but walked in and my girl…read morefriend and I were completely ignored for the 20 mins in the store. She tried on a backpack that we loved and we literally had no one come up to offer help, give us the price (as there was no tag), or even offer a hello. There's absolutely no need for that. Extremely rude. My girlfriend is a gorgeous blonde, I'm a physician, and I was wearing $400 sneakers..so not really sure what you have to be to get any service in this store. So Vancouver of you. So I let them know we'll be buying the backpack elsewhere. I guess we should have been from a certain other country to get a hello, given this is Vancouver.

Every time I go to the mall I just have to check out what they have in stock. Their clothes are…read morealways perfect for my wardrobe. I'll always go there and keep going back. Clothes are all comfy and stylish.

Isn't any store super nice in this new part of the Village ;)…read more It's probably the biggest one I've been to yet, the seating is also the least generous of them all, go figure. A long rectangular layout for maximum inventory. Btw, how anyone can squeeze herself into those J brand highrise skinny astounds me :) good deal, today $149/pair from regular $250.

What a mess here. Men's shoes stacked on top of each other, how can one find anything they like…read more Womens even worse on the right, because more shoes lol Guess the 50% is enough to lure suckers like me in. Tried on one shoe, lady nice enough to ask if I wanted the other, said nah, wasn't comfortable anyways.

My experience goes back to a year ago when I needed to get some flip flops for Coachella. Prices…read morewere hit and miss which is why I went elsewhere for shoes. The customer service was okay, however, at the time it was busy that day. It was understaffed so their attention had to be divided in accordance with.

What a great place. They have it all - great shoe styles, in high quality materials, and very…read moreknowledgeable people. They will take the time to figure out exactly what will fit you perfectly, in a style you like. This is such a positive experience, a rare jewel.

I went in to browse their large comfort shoe selection and Amyn helped me. I found him extremely…read morehelpful, he looked at my feet and told me which would be a great comfortable shoe and which would give me a challenging wear - and the shoes he recommended weren't the most expensive. I really appreciated that he cared. it was clear his goal was customer comfort and wearability. There was no pressure when I said I'd think about it as I was checking out a few places and this was the first. And he said he'd put it aside for a few days no problem. I found that refreshing. And I have bought a couple pairs from there and even with a discount and they are the most comfortable shoes that not only look stylish but also are soo comfortable, Dansk brand. And Ritchie was kind and approachable as well. Thumbs up to this small business with personalized care and care to make customers have good shoes for their particular feet : )