Some of the kindest people in this profession. They Took…read moresuch good care of us and our precious cat. Communication was great, and we would give this place more than 5 stars if we could.

This hospital doesn't care about your pet. This is my own opinion so take it as you will. I brought…read morea stray cat in Sat morning at 2am. I called first to make sure he could be seen and was told they could get in at 2:15am. So I drove the hour plus drive. They took him in the back and I filled out paperwork then sat there. I kept thinking I'd be seen soon so I kept waiting. They gave me a waiting room so I thought any minute now a doctor would come in. I waited there until 6am until a Dr finally came in to talk to me! 4 Hours! Then she proceeded to tell me every reason they couldn't help him. All I wanted was for them to get fluids in him to start getting him to feel better then I could continue force feeding him at home. I was so tired I couldn't think. She convinced me to put him down. Then I found out he was sitting in that cold steal kennel all by himself. I would've sat holding him out in my car had I known we'd both be waiting for over 4 hours. I HATE that they didn't just respect my wishes to get fluids in him so I could buy some time to take him to my real vet, who is amazing. I couldn't even see him when they were putting him down. I was told he'd have to go through more pain and agony becuase it's a different procedure if someone wants to watch. Now that I've had time to process everything, I hate that I went there. I feel so bad I let this kitty down. Just before we had arrived he started meowing at me and I told him it was okay, I'm taking you to get fixed up! But instead I drove home alone. Find another vet hospital if you can. In memory of Scout who was a stray but found someone to love him.

I love this place!…read more You know how your kid bugs you for a fish tank and promises to take care of it only to lose interest as soon as the first pair of guppies dies? Well, that was me over 50 years ago except I never lost interest. I've been keeping fish and visiting fish stores around the country for my entire life. The people from World Of Fish who started RiverShore Aquariums have done a great job. Located not far from the original World of Fish, RiverShore has clean tanks, friendly and knowledgeable staff and they are super keyed in on planted tank setups. These days my tanks are relatively simple just to keep things easy, rocks and driftwood mostly, but I've been wanting to do a planted tank for a while. I know the basics but had some questions on substrate, plant selection and lighting for what is basically going to be a freshwater nanotank. The staff person who helped me was super knowledgeable, answered my questions and gave me some good advice for getting started. They had a good selection of different kinds of gravel as well as an assortment of driftwood and rocks. I liked that they have a table where you can do a little aquascaping trial and error before you make a final selection. The fish were high quality and appeared healthy. Most were smaller species suitable for planted tanks. I even discovered a new species that I had never heard of - anchor catfish. Super cool and perfect for my little nanotank. I know enough about fish and have been to enough fish stores to know which ones are really good. Rivershore is at the top of the list if you live in the Twin Cities, and especially if you're interested in giving planted tanks a try. Even if its plants aren't your thing or you are new to the hobby, I'd checkout Rivershore for your first aquarium.

This is such a fantastic fish store. You know that one friend whose house is always immaculately…read morepristine, such that -- no matter how recently or how well you've cleaned your own house -- you always feel a little self-conscious & guilty when you visit theirs? Rivershore Aquariums is that friend: All the tanks are SO clean, and so perfectly lit, and all the fish are ready for their closeups. It's like an aquatic Parade of Homes in there -- 0% chance of the "Oh gosh, that fish looks so sick, should I mercy-buy it & set up a hospital tank & try to save it? Or should I not give this place my money?" experience. You should definitely give this place your money. They also sold me the sweetest, most industrious little pleco I've ever had in my life. I bought her as a bristlenose pleco, but she's secretly some kind of Turbo Pleco -- as in, my tank gets direct sunlight (can't be avoided), and it had the algae to match, but a week after I brought my new plec'ling home, I found myself asking a visitor, "Hey, you didn't clean the inside of the 55gal while you were here, did you?" (Spoiler: No, I do not have tank-cleaning houseguests. I just have a magic pleco.)

Really friendly staff, go the most part. The price point, I imagine, is higher than some other…read moreclinics but I selected this location due to their acceptance of trupanion's vet direct pay and how great the reviews were. Truthfully, I don't have experience with other vet clinics but so far, I appreciate how kind the staff has been. They all seem like pet people and get how important our pets are. Our initial appointment, we were going to leave with just what they assumed to be something minor but Dr Natalie listened to my concerns after pressing more and offered to do a chest x-ray to rule anything out--turned out to be early pneumonia. Glad I pushed for more and that Dr. Natalie listened to my concerns.

If I could give this vet 10 stars I definitely would! Dr. Megan Leverentz was so amazing!!! Best…read morevet I've ever had the opportunity to meet. We are new to the area and wanted to find a reputable vet that would care for my fur baby like their own. A couple of places I called that are near me weren't taking any new patients. This vet is a bit farther away but so worth the drive. I was immediately greeted by the staff and taken into a room. Zero wait time! Everyone was so kind and sweet to my dog. The doctor took her time to explain everything and she was welcoming of questions and suggestions. She did not rush or suggest anything we weren't comfortable with. Which is so important because some vets want the easy way out. She understands as a pet parent herself. I especially loved her attitude and kindness! I highly recommend this vet office!

We were on the search for a pet and PetSmart has lots of options. We mostly focused our time…read morelooking at all of the many types of fish. I love the little info cards next to each fish...it tells you how many gallons you need in a tank for a specific fish, if they are friendly, if they glow, what level of pet are they (beginner, intermediate, expert). They have lots of tank and food supplies as well so we'll definitely be back when we're ready to make that purchase. An associate also came over to see if we needed any help so I appreciated that.

Ravin was great! Hubby brought our golden home from grooming and I was a little disappointed in…read moresome areas. I called Ravin and she had us return and did a great touch up I wanted. Ravin is so sweet! Amber was in good hands. We will definitely ask for Ravin again

Absolutely love this place they take great care of animals , I had a hamster for 2 years and they…read morewere able to help treat him whenever he was sick . Totally recommend this place !

I have an extremely picky cat, who likes her food one day but not the next, or won't touch it at…read moreall. I have expressed this concern to my vet and they said to keep trying different food until we find the one. That being said, PetSmart staff is extremely helpful in choosing food for a picky cat. This PetSmart location is my go-to, because of the staff, selection, and prices. The staff are extremely helpful and pleasant to interact with. We are in here every other day and one of the cashier's always gives us crap that PetSmart is our home away from home. She's a really nice lady. I mainly come here for their wide variety of cat food selection. I want my cat on the best there is, which includes no meat by products, grain free, no artificial colors or flavor, and high in protein and taurine. I have gone with INSTINCT. I eventually want to switch her to raw, and instinct offers freeze dried raw, and frozen raw. Which is great. I enjoy being a pet perks member, I usually save about $10 a trip. I just wish you could actually earn points towards in store purchases. Highly recommend.

Every time I have to stop at this store I leave with the most visceral annoyance. Let me start from…read morethe beginning with some context: 1.) My dog has significant digestive issues related to protein. He is required to be on Hydrolyzed Protein as it is easier to break down. This food requires a prescription for reasons unknown to me, and costs $150 per bag. Maplewood is one of few locations that have his food, so I am forced to stop here frequently. 2.) Because his food requires a prescription, I have to have Banfield create a mini prescription card before I can check out with his food. Most recently, I stopped into the store for food and when I went to check out the cashier stated that the prescription card was expired. It had been expired for five months, but apparently that wasn't an issue until right then. So, I get out of the line I had waited in, go to the Banfield counter (wait in line again), get the card replaced for what seems like the 75th time, and after they explained it expires once a year, I looked at the card and realized it actually expires every six months. Fine. I take the card, wait in line again, and the cashier is finally able to check me out. During my checkout (at which point I want nothing more than to exit the store) the cashier randomly starts telling me about how her mom got her two kittens and she is going out of her way to feed them well so that they "never have to eat this food." To me, this implies that I am feeding my dog prescription food because I somehow created this protein deficiency he's had since birth...? All of this to say - a trip that should take five minutes almost always ends up taking twenty. Despite having Banfield inside several PetSmart locations, they haven't incorporated any way for their staff to pull prescriptions. In my opinion, PetSmart isn't and has never been concerned about the customer experience. If you don't have to go to this location or a PetSmart in general, I wouldn't.

A good activity for the family that is indoors! We went on a Saturday and it was a little busy but…read morenot so busy that you couldn't enjoy seeing the animals up close. When you arrive you purchase your tickets and decide if you want to any add ons. You can purchase various sizes of feeding cups, experiences with the animals or opportunities to hold some of them. Once inside you can feed or pet any of the animals that are behind a single fence. Those further away or in glass enclosures are for observation. There are kangaroos, goats, lizards, chickens and more. There is a fun pulley system to feed some of the goats. They have an informational show that happens a few times a day where they discuss some of the animals and reptiles they house. It's not a huge space but we spent about an hour there. If you have real animal lovers you could be there longer. It's an interesting experience.

I love it. Lots of animals and you get to feed them! I got the capybara meet and greet thing and it…read morewas so fun! They do bite fingers tho so I used a spoon to feed them. Saw turtles f*cking and that was funny. And one thing DO NOT mess with the parrot

The staff, especially the manager on duty were engaging and incredibly helpful with our many…read morequestions. The manager offered many suggestions and helped field my questions as a soon to be cat mom. While we were walking around, other customers were working with employees in training their pets and practicing interacting with us (as strangers). That was nice to see. There were a lot of great coupon deals too.

Location is super convenient, selection is great, staff not so much. I asked the lady checking me…read moreout if they had any bulk tennis balls, she pointed at the single and small packs at the counter (which were ridiculously expensive). I asked again, if they had any bulk anywhere in the store. She said this is all we have. I put my purchases aside and went to look myself. I found a large selection of bulk tennis balls wat cheaper, per unit, then the ones at the counter. I don't think she was trying to up sale me, I think she was just ill-informed. I also tried to get my dog's nails cut, was 4:55, sign on door said leaving at 5pm today, hours are until 6pm. These issues are managerial, train your manager, please!

I took my 18 year old grandcat here for a medical emergency. He was well on his way to having a…read moremegacolon and was deteriorating quickly. The staff and provider were very friendly and prompt in their care. They were open to suggestions and didn't hesitate to deprioritize a suggested care plan and skip the electives. It's been a couple of weeks and he's still alive and well with take home medication. This place is in the middle of Woodbury and has a corporate vibe, but I assure you the staff that helped me were all warm and personable.

My sweet exotic shorthair got into trouble smelling my Valentine's bouquet which had a lily! When…read morehe appeared with yellow pollen on his face and paws. I knew it was an emergency. VEG was AMAZING! He was treated immediately and had to be admitted. He was given IV fluids to flush the toxins from his system. We are extremely grateful to VEG for saving his life. After two days, he was back home and back to his daily life! Thank you for helping Riff!!!

My dogs and I love this place! Diane is genuine, you know - like store owners were back in the…read moreday!?! She will help you find anything from flea/tick control to guiding you in feeding the best food for your dog to keep them healthy and happy! Happy pets, happy pet owners :) Wide range of pet toys, leashes, collars and gifts for the pet owner. You won't be disappointed.

Although they did not have the food I needed I am planning on visiting again…read more The store was stocked full of unique gifts for dog and cat lovers as well as a large selection of clothing for your dog. Their prices on toys seemed amazingly low compared to other specialty shops! I usually gauge price in pet stores by how much they charge for an XL Black Kong. On the high end I've seen this toy at $28. This store had them for about $17. I was pleasantly surprised and would shop here for new toys if I ever need to. Their food selection seemed small but decent. They have raw foods and specialty diets as well as many quality treats. Both employees that were there when I visited were interested in my dog and friendly. I can't say that for Petsmart or Petco. Anyway, this place is worth a visit but maybe call ahead if you're going for pet food just to make sure they have what you need.