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SNA Alterations

4.6 (103 reviews)
Closed 9:00 am - 6:00 pm

Services - SNA Alterations

Clothing alterations

Clothing mending and repair

Custom tailoring

SNA Alterations Photos

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Belt/ waist too tight, bust way too loose
B D.

TLDR: Bad quality, way over what was quoted I wish I would've listened to the bad reviews. I dropped my wedding dress off 7/22 and picked it up 10/9, my wedding date is 10/18. I dropped off a wearable dress that needed to be shortened, taken in at the top, a belt added, straps removed, and a couple little things like cups added. The cups she added were not in the right spot and SUPER cheesy and the top is still too big and now sagging which she keeps claiming on the fabric being old (it's a brand new dress). I had 2 fittings and it is still so far off from fitting and I have about a week to figure out what to do. My dress is now also dirty which doesn't matter because I can't wear it! I requested a refund after I got home and was able to look at the back. The seams are uneven, she did one very visible seam on the back right and not the back left. I could've done this myself and saved myself $475. I hope she never touches a wedding dress again.

poor quality hand stitches; caught on the beading before she continues her stitches; Aug. 2025

I never post reviews but I've given Saji the opportunity to make things right and she hasn't. Hoping that you don't end up like me and ignore the few other negative reviews posted. Believe them! Go elsewhere! TL/DR: numerous delays/unreliable, poor quality work, upcharges & dishonest. Full story: When my wedding dress arrived with the embroidery pulling loose and pearls falling off, they recommend SNA Alterations to repair the issues. I brought the dress to her on 4/10/25 and asked directly if it was able to be fixed or if I should just return the dress to the company and find a new one. She assured me at that visit that it was completely fixable and that it wouldn't be a problem to hem the dress, add a bustle, and line the dress since it was so sheer while removing some of the excess tulle, and to put something near the top of the dress to provide a buffer between my arms and the beading. Before I went to her I was sure I should send the dress back but Saji assured me that it was all able to be done and it wouldn't be a problem as she had be trained to make dresses. She quoted me $300-400 verbally during the initial visit and I agreed to the cost explaining that the dress company was going to cover the repairs portion of the dress. The next morning, she called to tell that the cost would be more now that she was able to review the pictures of all the spots where the beading was falling off, the quote was $1200 because she would have to do it by hand. I agreed again because the repair portion was to be reimbursed by the dress company and reiterated that the dress company said to reach out ASAP if she needed replacement fabric or beads for any of it. At that time I asked for the dress back in July so I would have enough time to find something else for my wedding if it didn't work out. At the end of June, I reached out asking when would be a good day to pick the dress up and she told me it wasn't ready yet and then asked if I could come for a second fitting in July. When I gave her a date she relayed that she actually needed to find alternative fabric to line it with because she had used the fabric she'd previously showed me back in April for another person. I went in for a second fitting in July where all she had done was cut out the excess tulle; I was able to pick out a fabric and asked that she complete the dress by Aug. 1st and she said she'd do her best but then July 20th she asked if she could have until September 12th (one week before my wedding!). I reiterated that I needed the dress by August 1st. I never heard from her on the first and when I reached out the next day I didn't hear back from her until the following Monday saying she wasn't done with the dress and asked if I could come on the 15th. Finally when I arrived to pick up the dress on 8/15/25, it wasn't complete. The stitches for the lining you can see in the pictures are so unprofessional. I asked for her to show me how to bustle the dress so I could leave and she denied that we had ever spoken about it and said she'd need more time. She told me she would put one in (three small hooks) and would also finish up a few small things like taking down the tulle to the train and hiding the zipper in the lining better. I asked if I could come get it the next morning and she agreed to 11AM pick up. She asked that I pay her that night and I foolishly agreed and tipped her in the hopes that would meant that she'd work to fix the stitching and bustle and it would be better by the next day. At 10:59AM I received a text when I was just a block away telling me the dress was not ready and could she have three more days. At this point i relayed that i was very unhappy with the process and asked that she tell me how soon it would be ready and that I'd come get it. At nearly 1PM, when I went to pick it up, the only thing done was the bustle. I asked if she had fixed the stitching which she said she had but when I got home and really got the chance to look at things that's when I realized just how bad it was. The repairs weren't complete, the stitches were still awful and poorly done, the dress hem was too long, it was all bad. When I reached out via text to have her make it right it's taken until today to hear back. Her response was that I should just ask the dress company about the issues and she took no responsibility for her poor quality of the work nor that in her unprofessional delays and missed timelines that it is now two weeks away from my wedding with a dress that is not fixed. I know the dress came is questionable shape but I asked her to tell me from the beginning if it was not do-able and I'd take it up with the dress company. Look at the pictures and tell me this is normal work for a seamstress. In an effort to fix the dress myself, I went to mill end fabric to get replacements for a portion of the lining she had installed and found out that the fabric she used was only $3 a yard and she used 2-3 yards max. Shame on her.

Perfect alterations!
C G.

Words cannot describe how thankful we are that we found SNA! Arrived in Reno with pageant dress in hand... last person who worked on it left it in a complete disarray. Saji is a-miracle worker who clearly loves what she does! She met with us on her day off, pinned and explained everything she needed to do! 24 hours later, we walked out with the most perfect dress! Alterations complete! Thank you again!!!

She hemmed the length, removed the boning in the bra, and added a bustle, so the dress can be pinned up later.
Sarah B.

I took my wedding dress to Saji to be altered and she did a beautiful job. She offered suggestions on what would make the dress look better, listened to my opinion, did not charge me a fortune, and was extremely professional. I would definitely recommend her for any tailoring.

Katie W.

I was calling all over for someone to do alterations for my wedding dress with only a couple months to spare and was so lucky to find SNA alterations! She was accommodating, helpful, and made me feel beautiful in my dress!

Extended train sewed into the current long train. Bra paddings cinched waist size 16 to 12
Maritza J.

Thank you sooo much you are soo welcoming and sweet and very professional. You definitely know what your doing and thank you again for making me feel comfortable this was my first time ever experiencing alterations and you explained everything and all your recommendations were perfect. The fact that you made my dress from a size 16 to a 12 form fitting and added my extended train was impressive. You are clearly talented may god bless you

Hali S.

I contacted SNA pretty close to my wedding date and Saji was able to squeeze me in for alterations. My dress was about two sizes too big and all lace so Saji had her work cut out for her and she did a really great job. I appreciate how kind she was, how quickly she worked and her attention to detail. The final product looked great. Thank you Saji!

This review is way overdue but these ladies are amazing and they deserve 10 stars! Few months ago, I ordered a formal dress that wasn't true to size and the online store would not accept returns/exchanges. SNA came to the rescue! These ladies were wonderful! Communication on point. Courteous to the highest level. The owner fixed my dress and you couldn't tell a THING! I would definitely go back and I would highly recommend them to the Reno community!

Discrepancy in length of dress on one side

My maid of honor dress is ruined! My appointment was totally rushed because she forgot she had somewhere to be. My dress was balled up in the bottom of the hanging bag I gave her with the hanger no where in sight. As I was looking to make sure it fit she came behind me and unzipped it and told me we were done. As I was changing out of the dress she knocked on the door to ask if I was done yet. She did offer to give me a refund. I gave her $120 and she refunded me $100. When I asked where the rest of the money was she said that in the rush to get where she was going she didn't count how much I gave her and there's nothing more than can be done now. I am so disappointed and seriously considering rush ordering a new dress. There were several things wrong with my dress. 1. One side of the dress is at least 2 inches shorter than the other. It's supposed to be a floor length dress and on that side you can see half my shoe. I've included a picture that shows the discrepancy between the sides. 2. The inner layer is about 5 inches shorter than the outer layer of the dress. Now I understand it needs to be a little shorter, but not to the point that you can now see light coming through the bottom of the dress. That is definitely not how it was before it was altered. Pictured as well. 3. To take in the dress two completely new seems we're created and the extra material was sloppily tacked inside of the dress. To make matters even worse, these seems aren't even the same width!!!! I've included a picture to show how drastically different the size of my now very noticeable new seems are. She offered to fix these things but 1. Why would I trust her with my dress again when she messed it up so badly the first time and 2. You can't add material back onto the dress once you've cut it! And it she takes the seems out of the back it would no longer fit and there would be holes in the fabric from where she stitched it. When I complained she said that I must have just never had a dress altered before. As if I was the problem. She seemed very nice at first and I'm not sure if she is just too busy or what but I wouldn't not recommend trusting her with anything of importance.

Dress!

Saji is amazing at what she does. She made my dress so perfect for my wedding and did it so fast!

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22 days ago

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10 months ago

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8 months ago

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1 year ago

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7 months ago

I would not recommend this place for alterations, not a great experience. Really screwed up my wife's dress

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5 years ago

Great service! I had my wedding dress altered with Sna. I would absolutely recommend her to everyone.

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Review Highlights - SNA Alterations

I frantically began calling everywhere and Saji took my order and got my alterations done in a short time frame.

Mentioned in 66 reviews

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Timeless Wardrobe By Trish

Timeless Wardrobe By Trish

(12 reviews)

North Valleys

I dont generally write reviews but felt completed to as Trish did such an amazing job on several…read morepieces of my wardrobe. The most important was a mother of the bride dress that she essentially tailored to look customaed made for me. What a difference a well tailored dress makes! She also tailored a couple of other dresses and some pants with the same amazing results! I highly recommend her!

Our daughter was getting married and we needed a suitable Mother of the Bride dress for this…read morespecial day but we wanted it to be usable for other events like special dinners, a show, or another wedding for our children one day. So in searching for alteration businesses, we landed on this one. Let me start out that Trish has not only a business approach to the project, but her expectations are clear when it comes to your level of patience to get the job done right. Lucky for us... we had a window of three weeks before it was needed. Don't expect a miracle in a day or two - it's not going to happen and you don't want her creative abilities rushed. This dress needed some love - even though it was amazing on its own, but fitting it properly and altering it to make it special was the ultimate goal. Trish does two fittings. The first to visualize what you have and allowing her to pin, tuck, etc to make it work for what you need. The second fitting is to be sure it's right before it's finalized or if it's final then and there. The end result was STUNNING!!!!! That's all I can say. She put an old-school flare that has transformed this dress into a work of art; not just a dress for a one time occasion! I can't thank the universe enough for allowing her to find me when I put out the project signal flare out and she responded. This business and its owner are top notch perfection and an asset to the north valleys for our needs! But worth the drive, if you want to make the investment if coming from other areas adjacent or nearby. Thank you so much, Trish!

Salas Alterations - The alterations were spot on to every curve.

Salas Alterations

(32 reviews)

I decided to try this business based on the positive Yelp reviews. While it's important to me to…read moresupport small businesses, I was also tired of the long wait times at the more well-known alteration shops. As others had mentioned, Teresa was easy to reach by text and very friendly. Her pricing was also reasonable ($15 for shortening pants, for reference). The turnaround time for taking in a pair of pants and taking in the sleeves of a dress was only 1 week. The location on Bible Way was a bit hard to find at first. Note that she is now in suite 40, not 22. Also, don't expect a fancy store front or anything of that sort. It's a small and barebones operation, but there's ample room for getting fitted and trying on your garments after the alterations. The only reason for 4 stars instead of 5 was a minor mix up when I went to pick up my items. I showed up at the time she noted on my receipt but she was not there. However, we texted to arrange a different pick up time and that went smoothly. I'd suggest texting to confirm before heading down for pick up since she's not always at the shop. Overall, though, the quality is good for the price, and I'd happily use Salas Alterations again in the future.

Salas Alterations has moved to another location not too far where it was. 1000 Bible Way Suite 22…read more It's maybe a quarter mile from the old location. The new shop is located inside the courtyard of the building. I've been using Salas Alterations for years. She's always done a great job at a reasonable price. Quick turnaround time also. I've had numerous pants hemmed and even a leather jacket. You can't even tell it's been altered/ hemmed. I'm glad she didn't close up business as it's hard to find a good seamstress.

SNA Alterations - sewingalterations - Updated May 2026

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