I got my wedding dress at Marcheles and It was the BEST DECISION EVER! Michelle the owner was AMAZING! She was so welcoming made me feel so comfortable everytime I went In! I felt so beautiful everytime I would do my fittings she asked me exactly what I wanted... My fiancé and all his men rented their suits from her and she did amazing with them as well. I HIGHLY recommend you stop in and see her you will not be disappointed. Thank you MICHELLE for making mine and Marshall's wedding attire everything we always dreamed of! read more

Planning a full day of dress shopping in the future, I called and left a message asking if I would need an appt to view options. They later called me back but left no msg (I was unavailable and could not answer). A few days later, we went in on the weekend during posted business hours and immediately were told we would not be seen that day, as we had no appointment. We were also told we would need an appointment everywhere in town since it was the weekend. I did not feel welcome upon visiting and the brief interaction was somewhat off-putting. We did not go back, and actually found a dress elsewhere same-day. Maybe they just needed more help? Maybe you'll have a better experience. read more

The owner was absolutely amazing to not only my daughter and I but to everyone in there! The dresses are absolutely beautiful good selection read more

Marchele's Bridal Boutique - Prom ideas - Bridal Near Me - Reno, Nevada

We first discovered Marchele's when my sister was engaged. We had already been to multiple bridal stires that just didn't have what we were looking for or that were willing to work with our modesty requests. Michelle never once made her feel self conscious or bad about her style and requests and pulled everything off PERFECTLY. When I got engaged that was a priority place for us. And sure enough, it was the same story for me at other bridal shops as my sister until we decided to look at Marchele's again. She made everything a dream. She even changed the neckline of my dress because I wasn't crazy about it. Now my cousin is getting married and lives in CA but came all the way here for her dress! And my cousins friend had a dress fiasco and now is coming here. No doubt this is my number 1 recommendation for a bridal store!! read more

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My wife needed a dress alteration and we were on a tight timeline in advance of an Oktoberfest party. The team at Marchele's were fantastic!! They turned the alterations around quickly well within our timeframe and their work was top notch! They have earned a customer for life and we will go here for any future alteration needs. I highly recommend their shop!!!! read more

Michelle is very good at what she does. After looking at photos of dresses I liked, she found the dress within minutes. I was so happy with the style, her alterations, and the quality. It was just beautiful. Michelle helped me through every step of the way. She is very nice and talented. Highly recommend. read more

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Great experience! From start to finish their attention to detail and the needs of my daughter were Amazing! The dress is beautiful! The alterations were perfect! She looks like a princess! This is not just a Bridal Boutique. This is an experience, by appointment only, and there's a reason for that they cater to the bride and take take such good care to her special needs and desires for her special day. The videos they sent us were amazing and the actual location is fantastic. You would never guess from looking at the outside. What is inside! It's like walking into something you've never seen before. Thank you so much. Sue Anderson Bride: Bailey Anderson read more

I loved going here. They treated me so kindly and helped me feel beautiful for my big day! read more

Marchele's Bridal Boutique - Amazing great experience. I'm lds and they made sure I was able to be modest but feel beautiful and confident in my dress - Bridal Near Me - Reno, Nevada

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I purchased my wedding dress here and they had to take it in so we waited until they called when it was ready and never got the call. Went in with my receipt two months later and they said they sold it. I was devastated. Was never able to find that dress again. read more

Tried to not travel to find my bridesmaids dresses. I called and the dress I wanted needed to be ordered for my girls to try them on. I called several times to check the status of the order. She said it still wasn't there after 3 months. She told me she would call me the next day after calling the company again. She never did. This was the manager of the store. I still have not gotten a call from her. I have since had to travel but all my girls have gotten their dresses. It seems so weird to me that someone who wants business does not actually conduct the business. Unfortunately, I would not recommend. I am so grateful I didn't get my wedding dress here. read more

I needed to rent a tuxedo on very short notice. Marchele's was able to get it done over night. Michelle was super helpful and friendly both in ordering and in quickly getting ithe tux fitted during puck up. I absolutely recommend this localy owned business! read more

I had a fantastic experience here. It was 2 weeks before my wedding and the dress I bought out of state came to me altered wrong. I called Marchele's and they got right to work on my dress. Not only were the problems fixed, but my dress looked better than before! They also opened the back and added more lace (The proof is in the photo!) During my fittings at my previous alterations place the dress just didn't fit right, but after going to Marchele's it felt like MY dress. I will forever recommend them! If you want to feel like a beautiful bride, please bring your business here! They will go above and beyond to make you look and feel your best! read more

Marchele's Bridal Boutique - Bridal Near Me - Reno, Nevada

Mona is the best!!! She is absolutely everything you want and need when deciding what dress for your big day. She made me feel so beautiful and gave me time to shop dresses. She's was fun with my bride tribe and just overall such a wonderful experience. They have beautiful dresses in all styles and Mona knew what additions to add to the dress to make it special. They also had prom dresses too. This place might not have all the glitz and glam that other places have but it does have heart and they actually care. I would take that over all the fake fluff any day!! read more

My wedding on Sept 27 2020 was absolutely amazing! All of my guests commented on my gown and thought it was the most beautiful dress that they had ever seen! I cannot thank them enough for helping me find my dress and getting it altered to match who I am!!! read more

I procrastinated in finding the perfect dress for my destination wedding. We shopped around a little in Reno and I was feeling disappointed. I began to wonder if finding a dress in time was even realistic. We came into Marchele's and just wow! They made me feel so welcome, I wasn't pressured and they respected my budget. Mona jumped right in, gave suggestions and she was absolutely right. I was very timid, nervous and uneasy at first. By the end we laughed, I felt beautiful and confident and got the perfect dress at an amazing price. read more

Marchele's bridal exceeded my expectations for my big day! They were so thoughtful about every detail from the dress selection to my alterations. I NEVER felt rushed or pushed into something that I didn't want, which I greatly appreciated given other bridal shops that I had visited. I loved that they are family owned and have been in town for years, as I purchased a bridesmaids dress and had it altered about 15 years ago. I am so thankful that I returned to them for my wedding dress all these years later. I felt CONFIDENT, COMFORTABLE and BEAUTIFUL on my wedding day because of them. Thank you so much I wouldn't waste your time running around to other bridal shops, go to Marcheles and you will be wowed by the service, selection and pricing. read more

Marchele's Bridal Boutique - Added beaded straps and cups to my dress so I could party all night long and feel comfortable - Bridal Near Me - Reno, Nevada

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I walked in randomly without an appointment and they still helped me out, they let me try on dresses. They helped look for the best fit. Two great lady's with really good attitudes and a great sense of humor. Walked out with a beautiful wedding dresses and the best price posible read more

I LOVE MICHELLE, she was absolutely amazing and saved my wedding dress. I originally purchased my dress at Swoon and although I was in love with it, alterations were OUT OF THIS CENTURY. They wanted to charge my $1000 for just hemming my dress I'm sorry, I'm not Kim K that can afford that. So I went to Marcheles because my MOH had purchased her dress here and Michelle did an amazing job in altering her dress. She helped me look for a sleeve to wear with my dress so it can be Church appropriate and she did an amazing job in hemming my dress for half the cost. Michelle is such a doll. She saved my wedding read more

I love this place, recently went with my friend and both ladies were so helpful, the older lady helping us was so patient and did not rush us, she knew what would fit my friends body type, we went on a lower budget and time crunch and my friend does not speak any English so I was translating but they were so pleasant about it, you would think bcuz you are on a budget and having a language barrier they would discriminate you but that was not at all the case. We had previously got to David's bridal but the experience hwas better here. Definitely recommend this place to anyone. read more

Marchele's Bridal Boutique - Adding sleeves to her dress, this was the lovely lady. - Bridal Near Me - Reno, Nevada

Mona is amazing!! Talk about Customer service. She helped my friend put her dream dress together so I brought my other friend in to try on dresses and she wowed us again! She is just so accommodating I wish there were more Mona's in this world. Other dress shops in town have a way of making the brides feel worse then they went in with. Wether it's the size or dress style every bride has the right to feel sexy and beautiful. Marchele's is thee place I would recommend over and over! read more

She did a good job when going through the process it seems like the staff there is all over the place but the team was successful even with a break in and dealing with COVID read more

Wow Kira - your review is completely shocking to me! I got my wedding dress from Marchele's and it was beautiful and beautifully priced as well! They have been a local favorite in town for 30 years. I just went gown shopping with my friend yesterday and was sad because I thought Marchele's closed - but we found them in the Reno Town Mall and my friend was thrilled! They are so super friendly and helpful. The dresses were as beautiful as always, and still decently priced (comparable to the prices at David's - but much better quality). Plus - they treat you like family because they are local. Not like the corporate, Target-feeling chain of David's Bridal. I have known literally tons of gals who have shopped at Marchele's throughout the years, and they have always been happy with the results. Go local! Thanks Marchele for taking care of us Renoites so well for so long!!!! read more

The customer service was excellent. Mona knew exactly what I was looking for with just the few pieces of information I gave her. She felt more like a friend than a salesperson and that means a lot in this crazy wedding planning experience! They also have a great selection for EVERY budget. read more

Bought a dress for myself and my girlfriend here for a wedding we were in. The shop had decent variety they were friendly and helped me color match David's Bridal! The alterations were done at a fair price and the dresses fit perfectly. They remembered us every time we would go in for fittings or to make a payment. Truly wonderful customer service and quality items! Also a great shop for bigger girls she was able to get a dress to fit me, something other shops had a hard time with. read more

I previously gave Marchele's a really good review because I had a great experience finding a dress back in October. This review has since changed and the only reason I'm not giving a 1 star is because Mona was really nice to us. I was told the dress I chose would only take 3-4 months and would be in by the end of January. A week after ordering my dress, I got a voice mail from Marchele's asking if I decided on a dress and wanted to order one... I was confused because I had already placed the order just days before. That was the first thing I found unprofessional. Like they already forgot who I am and that I ordered? At the very end of January, I called Marcheles to check on the status and was told "it will be here soon, any day now". Then after waiting until end of February, we decided to go into the store to check in person and were told the shipping date was feb 21 so should be in any time. I was also told that I would get a call on Monday (it was Saturday when we went in) so they could call to get the shipping info. Side note, there were notes and papers scattered everywhere. They finally found my order in a mess of papers. Monday rolled around and I didnt receive a call. 2 weeks later I still hadn't received a call so I had to call them and ask where the hell the dress was. Got a call back right away to let me know it was in. Made me think though... did it happen to just get in that day? If so, what a coincidence. If not, why didn't I receive a call earlier? With all that said and done, I was at least feeling relief that my dress was in. I went to pick it up 5 days later on a weekend and they put my dress into what looked like a white trash bag. It was technically a garment bag but was plastic thinner than a trash bag material. I asked why there wasn't an actual garment bag for my DESIGNER wedding dress and they said they were out of stock. Is it just me or is it completely horrible customer service for a wedding gown shop to put your designer dress into the crappiest trash bag garment bag around, not to mention it wasn't even long enough for a dress. They had to stuff my dress up at the bottom and tie the bag. How are you out of stock of garment bags when this is literally the only thing you sell.... dresses. You get nicer garment bags at Kohl's when you buy a dress lol I cancelled my alterations appointment because I've been so disappointed in this store. Also, after trying on my dress at home, it was at least 1-2 sizes bigger than the size I had ordered. (I did not lose weight since buying the dress). I ended up going to Swoon to see if they could recommend a person who could alter my dress and they did. And so far that person has been great. I will end up leaving them a review once things are said and done. I would not recommend Marchele's. The lack of customer service is just crazy. read more

I have known these women since I was born!!! My family have been shopping here since before that!!! Everyone who goes there is treated like family. I have gotten my prom dresses, my bridesmaids dresses, and my military ball gowns from Marchele's. And when I get married I will get my wedding gown, bride's maids dresses, and even the tuxs from Marchel's. You can also get specially dyed shoes to match your dresses. They alter your gowns if they do not fit you correctly. This is the BEST place in the Reno/Sparks area to get dresses and gowns!!! Victoria Koontz read more

Wonderful experience!! As soon as I walked in we were greeted with smiles. She asked me what I was looking for in a dress and my budget. Once I told her she took off and found great possible dresses. She could read my facial expressions and never made me feel pressured. Her excitement was genuine and made me feel relaxed and free to voice my opinion. I ended up finding my dress and it was everything I could dream of! Sheet back and trumpet style fit! The shop looks a little dated but the dresses are very modern day bride! After being disappointed at Davids Bridal's service, it was a relief to see such charismatic people. Love love LOVE!! Didn't need an appointment and I didn't have to pass my small budget! read more

Absolutely 100% made my bridal shopping experience beyond amazing!! Such nice people and and they make you feel like they are apart of your family! Not to overly priced as far as wedding store goes. I love every bit of my experience here and highly recommend coming here for your bridal shopping as well! Can't thank them enough for everything! My aunt and I absolutely adored every moment they shared with us. We would give them 100 stars if we could read more

I cannot gush about this store and the owner enough. The dress was gorgeous on the hanger, and then when I went for my first dress fitting I hated how I looked in it. The dress was glorious, but I was so frazzled with wedding planning, that I could not accept I looked like that in the dress I chose and was feeling overwhelmed. Instead of simply sending me on my way as this was the dress I chose and purchased, Michelle sat down with me and talked about what options were available to me this close to the wedding and then she coordinated a slew of alterations to the dress in one day to make me happy. I cannot thank her enough for her support and the beautiful work she did to the dress in order to make me feel more comfortable and beautiful in it. Any bride can attest, it doesn't matter how you look in it, but how you feel you look in it, and despite the self-doubt, I am so happy with the outcome for the dress. In fact, looking at our wedding photos, I am more certain than ever that I chose the right dress shop. read more

I have been looking for dresses the past few weeks, and this was one of my stops because they said they carry the designers i was interested in. First, the lady's were nice, but looked less than professional. I thought they were just random people off the street, until I realised that they were the employees or owners. I didn't see any dresses that I was looking for. They looked a lot older and not from current lies. The bridesmaids dress we're pretty bad too. There was one I liked but that was it. They did have a lot of cute flower girl dresses. My niece was very happy to try them on. Not my cup of tea, but at least they are nice. I think there are better places to go who carry the same designers, and have a little more professionalism. read more

Marchele's is a wonderful boutique that has been around for decades. I bought beautiful prom dresses here when I was in high school...Don't just look at what's on the front rack, there are some beautiful gems that the staff can pull out for you that you wouldn't even know were there! Marchele's has incredible service, unpretentious, very down to earth, and some very beautiful, reasonably priced dresses. You will be surprised at what you can find here. Definitely a major contender to visit when shopping for a wedding gown. And they're local! read more

Originally told 20ish $ for altercations got there it was 30$ then some how went up to 50$ this is worse then buying a car there scam artist for sure everyone of are brides maids had same experience will go to a more honest place next time horrible experience read more

They seemed to do a good job getting me a wedding dress and getting it altered in a last-minute type of setting. But then it took 13 months to get the wedding dress back after bringing it in the day after the wedding for cleaning and preservation. And then I was even more shocked when I came to pick it up and told it'll be $200. I don't know, I want to support small business, but it's getting hard to find ones that can simply perform their obligations with excellence and charge what their service is worth. read more

The ladies here are very nice and helpful but unfortunately, their dress selection leaves a lot to be desired. Yes, they are affordable but there are so many dresses all smooshed together that it gets overwhelming. The dresses all have a generic, outdated style to them. There was really nothing unique about any one of the hundreds of dresses there. The general quality of dresses were low as well. Overall: good service but poor merchandise quality. read more

Marchele's did a great job fitting all of the men in my bridal party for their tuxes. They were so kind, and had everything correct and everything in for the guys to try on well before the wedding. We really appreciated how easy it was working with them. Thank you! read more

I recently purchased a bridesmaid dress from this dress shop, originally we were quoted 199 for the dress. Somehow that went up to 249 when it came to payment, alteration quotes started at one price and of course increased again when it came time for payment for very simple alterations, this happened to multiple bridesmaids in the party and the alterations were TERRIBLE!!! My straps were sewn on completely (and VERY noticeably) crooked, the bottom hem was bunched, uneven and frayed, and the sides were she took it in were very crooked as well causing a ballooned out effect down the seem. Never again will this place see a penny of my money! Steer clear, this place is a SCAM! My $200 dress turned into a $400 dress with nothing but terrible alterations to show for it. read more

I bought my dress here about a month ago and I couldn't be happier with the experience! Michelle was very understanding about my small budget and big dress dreams. She gave me lots of time to make comments and decisions about each dress I tried on and gently guided me toward the stunning gown I ended up purchasing. For me, her genuine comments and personable approach made dress shopping a dream. I absolutely recommend that brides skip the chain stores and shop at Marchele's! read more

My experience at Marchele's was a little bit weird - not bad, but different than what I had heard and read in reviews. I am not sure if something went wrong on the day I was there, but there seemed to be a pile-up of several different groups of people that had appointments at the same time, so the woman helping me kept having to leave to go back and forth to help other people, and while I was trying on dresses there was a big crowd of strangers staring at me (not my favorite). There were some pretty dresses, but unfortunately nothing that was exactly what I wanted. The lady helping me was very accommodating though, and was informing me that a lot of alterations could be done to the dress -- pretty much any customization I mentioned I might want (adding straps, extending lace to the bottom, taking away some of the beading), she said they could do. She was a little rushed at getting me in and out of the dresses, but since I wasn't finding anything I loved anyway I was okay with that. The atmosphere of the place was a little hectic, and the selection isn't fantastic, but at least the staff was nice. read more

They seemed to do a good job getting me a wedding dress and getting it altered in a last-minute type of setting. But then it took 13 months to get the wedding dress back after bringing it in the day after the wedding for cleaning and preservation. And then I was even more shocked when I came to pick it up and told it'll be $200. I don't know, I want to support small business, but it's getting hard to find ones that can simply perform their obligations with excellence and charge what their service is worth. read more

I've known the owner of Marcheles for years and she's always been great. I got my wedding dress from her 4 years ago. She altered it to fit perfectly and it was ready for my big day and I still love it. She also does shoes! My daughter is a natural pageant participant and after years of getting horrible service from Davids Bridal, I called her and she said that she dyes shoes!!! I never knew that so my daughter and I went down to her and she had the perfect shoes in stock and was able to dye them quickly for her (and for less than Davids with none of the attitude you get from the girls who work in Davids) - I will be going to Marcheles every time I need anything that she has to offer from now on!!! read more