1. Smyth

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    Bloomingdale, IL

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    Smyth

    5.0 (1 review)

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    M@ The IT Guy - Old computer could mean dirty computer! Dirt could stop the computer from keeping cool which will slow it down! Let me clean that mess!

    M@ The IT Guy

    4.9(67 reviews)
    21.0 mi
    Certified professionals
    Family-owned & operated

    There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

    I can't say enough great things about Matt. He absolutely saved me this week…read more My Lenovo laptop completely failed to boot after a graphics driver cleanup utility corrupted the Windows boot configuration and recovery environment. The system was stuck in a recovery loop, BitLocker was triggered, and Windows wouldn't load or even reliably enter repair mode. Multiple shops I called said it would take several days just to diagnose the issue. Matt turned it around in essentially one day. He was able to manually access the system, unlock BitLocker, repair the corrupted boot configuration, rebuild the necessary Windows files, and get the machine fully operational again -- without wiping my data. That was critical, as I had local files that weren't backed up to the cloud. Beyond the technical expertise, what impressed me most was: * Clear communication * Fast turnaround * Extremely reasonable pricing * No upselling, no unnecessary "reinstall everything" approach He diagnosed the real issue quickly and fixed it correctly the first time. If you're an independent contractor who depends on your machine daily, or you run a small to mid-sized business and need reliable, competent IT support, Matt is exactly who you want on your side. Look no further. Highly, highly recommend.

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    M@ The IT Guy - An inexpensive SSD upgrade and some additional memory can turn a slow poke computer into a speed demon.

    An inexpensive SSD upgrade and some additional memory can turn a slow poke computer into a speed demon.

    M@ The IT Guy - Recently in pieces a computer is reassembled and ready for use!

    Recently in pieces a computer is reassembled and ready for use!

    M@ The IT Guy - Strawberry milkshake from a client's summer getaway. There was quite a bit more, but I was able to clean it out and get the laptop working.

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    Strawberry milkshake from a client's summer getaway. There was quite a bit more, but I was able to clean it out and get the laptop working.

    Jack's Tech Support

    Jack's Tech Support

    5.0(5 reviews)
    1.7 mi

    I have an older laptop that for the last several months was giving us trouble as it took forever to…read moreboot up and programs were very slow. The last straw was Turbo Tax and all the info just locked up. I saw Jack's reviews and thought why not give him a chance. Well we are glad we did! He solved our computer problems and was very reassuring in these unusual times of safety and social distancing. He is a very knowledgeable, personable, fairly priced and I would highly recommend him to anyone having any type of computer issues. I can't say enough about the great experience we had with Jack and will definitely be a return customer.

    I'm seventy and a total innocent in cyberspace, but Emergency Remote Learning at my college has…read morecompelled me to jump on board for the ride. I have a hand-me-down 2008 (read "ancient") Apple Mac with an ancient Operating System. Zooming my lectures, accessing my audiovisuals, operating Breakout Rooms, clicking into YouTube, managing Kahoot practice games, you name it: my computer plummeted into a life crisis worthy of Tennessee Williams. If any of this sounds anywhere near what you've been struggling through, I have a word of advice: call Jack Barth at TechMark Solutions. Upbeat, insightful, approachable and not the type that accepts cyber-defeat: Jack will diagnose and solve your ailing computer's complaints for sure. Fair price. Easy drop-off/pickup. I'm happy to recommend TechMark.

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    Jack's Tech Support - We work on Mac & PC - we will also dust out your computer afterwards, to make sure it lasts as long as possible.

    We work on Mac & PC - we will also dust out your computer afterwards, to make sure it lasts as long as possible.

    Jack's Tech Support
    Jack's Tech Support

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    Best Buy - Front entrance

    Best Buy

    2.4(140 reviews)
    2.2 mi
    •$$

    I stopped by to do some computer shopping. It's been a while since I've been inside of a Best Buy…read more The layout hasn't changed at all, though the merchandise assortment has been updated in an attempt to stay relevant. It's got to be tough these days. Anyway. The prices around the store weren't bad, and selection was good overall. I was swarmed by sales staff, and I lost track of how many times I had to say, "I'm just looking, thanks." At least nobody hovered after that. I didn't find the bargain I was hoping for, so I left empty-handed, so I can't comment on their after-sale service.

    I purchased the Ecobee Smart Thermostat Premium, which includes the Power Extender Kit designed for…read morehomes without a C-wire. Before making the purchase, I specifically contacted Best Buy's installation team and explained that my HVAC system does not have a C-wire. I asked whether their installers would install the thermostat using the included Power Extender Kit. I was told yes, as long as I purchased the installation service. To be certain, I also asked an associate at the Best Buy store the exact same question before buying the thermostat. They confirmed that the included kit was intended for this situation and assured me the installation would not be an issue. On the day of the appointment, the installer informed me that they do not install the Power Extender Kit because it requires work inside the HVAC control board. I was told their policy had changed, even though both the phone representative and the in-store associate had confirmed the opposite before my purchase. The installation refund was expected since the service was never performed. However, the larger issue is the inaccurate information provided before the sale. Customers rely on the advice given by Best Buy employees when making purchasing decisions, especially for technical products like smart thermostats. My purpose in writing this review is to help other customers avoid the same experience. If your home does not have a C-wire and you plan to rely on Best Buy's installation service, verify their current installation policy very carefully. Based on my experience, you may be sold a product and an installation service that their installers ultimately will not perform.

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    Best Buy
    Best Buy
    Best Buy - This is where the remote installation product should have been but the guy could not find it here.

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    This is where the remote installation product should have been but the guy could not find it here.

    Smyth - computers - Updated October 2026

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