Unfortunate because I have been a customer here for like 8 years…read more Their website is just broken. In the last 2 months I haven't been able to place a single order. They've locked my account for "too many clicks" gee, clicking products to add to your cart is a nono I guess? - had to call to get that fixed. The store themselves canceled an order without my knowledge due to a drink flavor not in stock, which is just poor customer service. I used reward points and codes, which are now stolen and gone from my account. The store should have called me to let me know a flavor was out of stock and asked if I wanted a different one, and subbed it out. That's what good customer service does and should do. Instead I had to sit on a $120 pending charge on my card for a week, and lost my rewards from my account. I love when I called and the dude told me "well store policy says we don't have to call customers." Lol okay buddy, well good customer service skills says you SHOULD. I then got a "digital gift card" for all my issues from their customer service, yet I have nowhere to enter this card info when placing an order, so it's useless. Lol. Now their website doesn't even let me log in, it just spins and spins and spins, and nothing happens. So once again I cannot even log in. Their website is completely broken, and their customer service is lack-there-of. After 2 months with 0 orders being able to be placed and missing out on sales of items I wanted... I'm done. Moving on. Going elsewhere. MAYBE OFFER SALES IN STORE VS ONLINE ONLY BECAUSE CLEARLY YOUR COMPANY IS INCAPABLE OF RUNNING A WEBSITE.

If you have not gone inside The Vitamin Shoppe since its most recent upgrade then you must. The new…read morestore layout is open and inviting with the cash registers in a small island in the middle of the room. Near the front doors is a Kombucha "soda fountain" type of a station. Help yourself to free samples so you can choose the flavors that you like best. Then fill up either a small bottle or large jug of Kombucha. Bring back your cleaned out bottle or jug and receive a discount on the refills. Kind helpful employees are very knowledgeable and never overbearing. Making this a pleasant place to shop.

The CBD dispenser staff is knowledgeable and so kind. I went in prior to a trip to alleviate my…read moreanxiety. They asked so many questions to make sure I got the right stuff. It worked great! It was amazing! .

Love, love, love this shop. The employees that have helped me in the past are all so…read moreknowledgeable. They really know what they are talking about. Everyone I have spoken with there has been able to answer any questions that I bring to them. And in the beginning I had A LOT!!! I also love that I always see the SAME faces!!! (Employee retention) and they now know MY name and greet me with a smile! The store is also VERY clean!! I can't say enough.

Love the help that I received picking out my workout products. The manager was very nice and…read morehelpful, I left happy and will definitely be back!

Abbie was was awesome... Very eager to help me find my products that I needed. Very pleasant and…read moreknowledgeable. I bought some garden of life meal replacement and they have plenty of garden life products. The price is very fair.

I wish there was a zero star option. This store deserves zero stars. Actually this company deserves…read morezero stars. This company has no morals and is unethical to the max. I have been working for this company for about 3 months. I ended up leaving the job on the spot because all of the managers really enjoyed harassing me!! It got so bad to the point where it was consistently unbearable. This is not a playground for kids, this is a job! I would not recommend working here or even shopping here. Everything is at least $5 more than Amazon. And save your time by not associating yourself with rude employees. All they do is harass co-workers enjoyably, blame you for everything, lie to you, and not explain certain things properly and call you unintelligent even though they do not explain it at all!! I called HR three weeks ago... they didn't do anything. And why hasn't HR gotten back to me? No one does their job here properly. The District Manager Jake does not care about anything just his money. Not even so to save an employee that works for their company. By the way, they started me off $2.00 more per hour, while a worker who was here for over a year gets $2.00 less an hour. This company lacks every moral. I've worked at a few retail places as a manager, and I have to admit that this is the worst company to work for. No one cares, they just want to suck off your money. Try Amazon it's $5-$10 cheaper, and you don't have to drive to the Vitamin Shoppe. This company just only cares about your money, they don't care about people or people's healths. They want you to make them the most money, so we all can get our commission checks and so they can get a bigger one! :) I advise you to stay away from this place especially for a job option, unless you like to be stressed out 24/7 and harassed. The assistant manager Carmella likes to value herself rather than customers and co workers. I get asked to complete extra tasks, while Carmella just stands there at the cash wrap. Sometimes i felt like a dog on how she treated me. She made me run around the store. She gave me a lot of tasks at once, and I do not see her attempting to complete them as well. And she made customers wait so she can check herself out. I can not believe that the store manager sees this and says nothing. This store is toxic everywhere around it. And I am pretty sure you don't want to work in it. The people that run that store do not deserve their jobs just because of how they treat others especially co workers. I forgot to mention that the shipment gets left out in the sun for days sometimes a week (which is disgusting) Refrigerated Probiotics are left out in the sun... for a week!!! Customers purchase that, and I am the one running the shipment and completing it by myself most of the times because I do not want customers to buy product that is left in the sun for a week. I just do not understand how I did everything in that store, and I was doing everyone's work at some point without proper training (three months into the job) and still got under appreciated and harassed. One of the managers named Joe asked me how "my poop went." Why would you even say that to someone especially a co- worker. I feel like the Crystal Lake location needs a proper management staff that actually cares about their jobs, co-workers, and customers. And who aren't rude! And thank you Jacob Dodge for the free money on the return! You did not even ask what we were doing and automatically assumed that i'm returning everything even though I picked things off the shelf.

This is one of my new favorite stops when I roll through town to visit my parents. The ladies are…read morealways slingin' smoothies with a smile! Highly recommend Maaz's milk and the Açaí blast. #MakeATrip&LeaveATip

I have mixed feelings. I used to enjoy a smoothie from OR but I agree with the reviews about the…read morepoor service times and staff being TOO "chill." Most visits take far too long, especially if there is more than one customer. The employees act as though they believe that the customers have unlimited time so they will chit chat or lallygag. This is a service based business so there needs to be a balance between "friendliness" and timeliness. I realize it's not a fast food joint but no one wants to wait 10-15 minutes for a smoothie or to simply pay for stocked items. This is the reason I don't shop here frequently anymore.

We have had nothing but absolutely crap items from this store. I have never seen a decline in…read morequality like this...rotten food, outdated products, terrible customer service. I will NEVER be back. The store is clean; I'll give them that. Make sure to wear a helmet as the stockers don't gaf who's in their way.

Love my local grocery store. This is always my first stop on grocery day as their prices are hard…read moreto beat. Although this location is now smaller than other Aldi stores, they have plans to move and build a larger grocery store. Can not wait! Don't forget to bring your own quarter for the shopping cart.

Knowledgeable staff, great prices, big selection, - it's by far the best vape shop around.read more

Wanted to leave a review for cloud vapor which is an excellent little shop family owned. Very nice…read morepeople and have some of the best THCA anywhere including the dispensary. They got something for every price. The top shelf is better than I've had and I have been using cannabis medically for 45 years they also have mushroom gummies CBD kratom glass papers whatever you're looking for. One stop shop in Crystal Crystal lake off of 14