I was sold a fake Geek Bar ("Geek Max"). I didn't realize this until going into a different vape…read moreshop and the owner pointing it out to me when I had it in my hand. When I went back into this store to give them the opportunity to make it right, the two guys behind the counter got super defensive, called me a "Karen" for documenting the interaction via video, then told me to leave before they "kick my a**." Which would have been hilarious if I wasn't livid at the time, as this was coming from a little scrawny guy that weighed 130 lbs soaking wet. If you don't want to be smoking fake vapes, don't shop here. The owners are wannabe thugs that don't stand behind the products they sell, and lie even more after being caught in a lie. What a joke.

Really good service I went in on last week to get some cones and the young gentleman that helped me…read morewas very nice and helpful & recommended things that were good! I will definitely be coming back here

do not go here or the mundelein location! horrible customer…read moreservice by owner. and staff are not on the same page.

I like vape and juice they always have what I'm looking for they're very helpful with my needs on…read moremy vape with my cartridges

most awesome place, check it out, staff knowledgeable,…read morethey know how to make you feel welcome!!

Absolutely the best service you'll ever get in a smoke shop. Everyone that works there are one of…read morethe nicest & most helpful people you'll ever meet they have what you need & some of the best products you can think of

they usually have good product. the service is terrible. but only with the one round white guy with…read moreglasses. hes just miserable human being and doesn't seem to ever want to work there. highly recommend he gets moved to stocking or another location

Kind, friendly and helpful staff with a wide selection. The best place to shop in the area, by far.read more

I get off early on Friday's. for some reason every Friday the girl who works afternoon have the…read morenastiest and worst attitude. no experience in what she was talking about. she's always on the phone talking. don't great people when they walk in. just all around terrible. and she even sold to my 15 year old brother a nicotine vape. I just thought that was very unusual and odd. I wouldn't go here on fridays and saturdays. I think she told me her name was Nicole.

Great prices, best selection, and great service. The employees are always very resourceful and…read morehelpful!

A month ago I visited this location it was very organized and the owner was on site he was very…read morehelpful and friendly! Now It's a month later I have been by location a couple times and tried to call only for it to not be open idk what happened I am hoping to see it back open Great prices and customer service with huge selection

They have a lot of stuff.. I made a mistake and bought one of the smaller companies vapes. Kros…read moreshould be name Gross. I got the tropical rainbow twist because everything else was iced and it tastes like someone is vomiting cotton candy in my mouth when I hit it. The only reason I'm giving them 3stars is because the sales rep kept telling me that the Kros were similar to the KadoBAR vape I was looking for and cheaper. Well they are not as good and KadoBAR atleast did you the favor of adding a small type-c charger so my iPhone using A** doesn't have to buy one. Oh and the Kros ended up costing me more than the KadoBAR that the guy kept saying were more expensive just because of the name.

I finally got to check out this dispensary owned by my high school friend. It's great! Everyone was…read moresuper friendly, from the security guard at the door to the guy in the lobby checking IDs to the budtender and cashier. I didn't take photos because I wasn't sure if it was allowed, but I also enjoyed the record store theme in the lobby. Ordering from a screen was fast and easy. They had a vast selection, and many of my favorite gummies were on sale for a great deal.

When I tried to contact Hunter from corporate I left my information with this location & the person…read moreover this location lied to the police because I tried to file a complaint. They falsified a 911 call saying i threatened the employees but never stated what the threat was. This is poor service because I was regular at this dispensary for 3 years and they lied to the police just to not have me as a customer instead of apologizing for the behavior I received from the other location. Lying to the police about false accusations is weird & it's unfair seeing all I wanted was corporate to reach out. I don't recommend this place the staff lies on customers as well as not knowing the pricing or the product they sell

Great smoke shop! large variety and customer service is top notch !!! Mike is always very…read morehelpful.

Walked in there for a lighter and I'm sure the guy who was helping me was a short midget (owner) I…read moreassume. He asked for my ID which I presented to him and notified that it had just expired and said that if I didn't have a valid id to find business somewhere else. Hey buddy all that for a lighter just made you lose a customer. Don't recommend wasting your time and money.

Absolutely love King Palm. Natural, slow-burning, and consistently smooth every single time. A…read morepremium product that actually lives up to the hype.

Amazing service, many selections of mods, juice, and glass. The customer service is outstanding…read more The people treat me so well and so friendly. This shop is the cheapest and best products.

They sell old vapes that they bought on discount and will not refund you the money even if they…read moreopened it for you. The vape juice is old and dark does not taste good and they say you have to buy another one. The owner is never there I do not recommend this shop. Do your self a favor drive that extra 5-10 mins.