We ordered four smoothies in the service was very swift. The two staff were extremely friendly and helpful! I will definitely visit them again. read more

Smoothie King - The staff making our drinks. We ordered four smoothies. The service was great! - Juice Bars & Smoothies Near Me - Miami, Florida

Pictures speak louder than words. I've gone to other Smoothie King locations that actually know what they are doing. I'm not sure what is going on at this location. The young guy at the register was okay (not rude), but was clueless about the menu and what we were ordering. Another young lady was on the back moving lids, cutting fruits, and what it seem as just moving around to pass time. After we ordered, more people came in. So the guy took their orders. It was 3-4 people after us. He took the orders and we were waiting for them to start preparing our smoothies. The young girls didn't attempt to help with anything as the store kept very busy. So the young guy running the register and the smoothie station was rushing. To the point the ingredients in my smoothie were not blended. I've attached a photo of it. I tried to drink it, but couldn't finish. Terrible experience, I do not recommend it. read more

Smoothie King - Supposed to be pineapple spinach - Juice Bars & Smoothies Near Me - Miami, Florida

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Don't do any Uber Eats orders here. Had my order stolen and the workers kept asking if I was confused when the order was shown to be at the right store. Great customer service read more

Amazing service! Amazing smoothies!!! The team is so sweet and will be coming back!!!!!

I've been a loyal customer for 10 months, ordering multiple times a week for my family. But 8 out of 10 times, our smoothies are delivered without straws. Drivers blame the store, saying they're told to grab order from the cooler and didn't know they had to grab straws. I've attempted to call store to remind them (and no one EVER answers), even gave feedback when going in person, but nothing has changed. I just got another order with no straws! Frustrating and disappointing--you've lost me as a customer. read more

explain what is the use of providing long time and dedicated customers with a phone number if you're not going to pick up the line. shame on you. i must have called today over 20 times letting it ring and ring and nothing. its a common courtesy going forward i will give my business to the other smoothie king which clearly have a manager that gives a shit about loyal long time customers that use your services fir health reasons bad. very bad. you lost a lot of my money and my respect dr miriam read more

worker gave me added sugar strawberries when the norm for the smoothie was no added sugar

This specific store is terrible. I used to work next door and walked over to ask (because no one picks up the phone) if someone would be able to deliver food to me since I worked by myself, to which the employee promised more than once that he would take care of it. I offered to tip and asked if they could not give it to an Uber eats person to in order to skip paying the extra fees. Instead, the order took over an hour, though it's a few seconds away of a walk, and an Uber driver picked it up and delivered it to me... (so I payed over $20 for a $13 bowl). They do not communicate! I also tried ordering to my house (which I should've learned the first time) and one Uber driver canceled the order first after much time had passed, so I tried again and after waiting I messaged the driver and he said they were missing something, he asked, and they said they were missing the main ingredient. From experience in the food industry, when this happens you notify the customer and/or cancel the order, but instead they made the poor Uber driver wait and not receive money, wasting their time and my time, by simply Not updating the app. It is extremely simple to do. The workers at this restaurant are terrible; in dire need of new workers and management! read more

Waited 48 minutes for 3 smoothies with only 6 people ahead of me. The place could not process a refund. It's dirty, disorganized, and the workers stare at the menu signs obviously having no idea how to make things. Food is all open and messy and dirty. Absolute worst location. read more

Been coming here for about 8 years now. Always friendly, Usually clean, and nothing crazy bad. But holy f*** they take so long. I don't want to sit in smoothie king for 25 minutes. And then I go order online in advance come into the store and I'm still waiting. I mean I get it, you got like one high school or college kid working during the day. But I mean jeez we just gotta hurry it up a little. Only flaw to the place is that, but overall they run a nice clean ship over there. I'll be back tomorrow. read more

Couldn't tell you about their product. I left bc of rude service. I arrived, stood in front of the cashier and was completely ignored. Guy arrives behind me and they help him first. My family and I went next door for ice cream instead. They called out apologies as I left but it was too late. Never going back. read more

Awful. Guessing the girl was new but I ordered 2 and she only made one and it was terrible. All ice chips. And took forever. R

Our first Açai bowl here; we are always searching for the best one! We both got the PB Swizzle and I was hoping I could have the Gluten Free granola they have listed on their website. They could not guarantee it so we got it on the side as extra for the second bowl. Sad to say, halfway through our bowls, there was granola in both of them. We were very disappointed! I have no idea how much I ate and, needless to say, I can blame my miserable stomach ache on this bowl. I was also shocked how different the blueberries were from one bowl to the other. It was obvious that one had plump fresh blueberries and the other bowl had tiny frozen blueberries along with diced frozen strawberries in both bowls. This is far from the best bowl we've had. read more

Smoothie King - PB Swizzle - Juice Bars & Smoothies Near Me - Miami, Florida

If you order online and they do not have half your order they will refuse to give you a refund. Then they will enter into the system that you picked up your whole order. Sounds like fraud and you just lost a customer! How about you give me what I payed for or give me a refund. read more

I frequent this Smoothie King was waiting for the reopening as it was under remodeling. What a shock cups on the floor , counters with spilled smoothie dripping on the floor. Got a watered smoothie decided to leave as is as I was in a rush. read more

The smoothie was nasty it tasted like a bunch of bananas I ordered a vanilla hulk I always ordered this, this time. It was different. Something was missing. All I can taste was the bananas. I think I overheard the young lady say that they didn't have any peanut butter, but she didn't tell me that I am so disappointed. The customer service was OK. I think everybody in there was new. It was two people working. It was at least eight of us standing and waiting. People came in for online orders, and their orders were not ready. read more

Ceaser is the manager at this branch and I have to say WHAT A DIFFERENCE from before. He Is incredibly understanding and up to code in quality and cleanliness as well as customer satisfaction in the orders. 11/10 highly recommended. Will definetely be back for me and my family again read more

I am shocked at the bad smell in this place. And it was filthy. The floors were black, the walls had scum and dirt everywhere. I will never come back. read more

I decided to give the spot a second chance because it's on my way to work every day and I can see they really upped there game! they really cleaned it up . Now there's friendly lady employees that greet you and are much nicer ! Great job !! Very different atmosphere . read more

horrible açaí bowls are very watery and not frozen it's like they don't care just rush it and Nutella is very hard all the times and fruits taste horrible read more

Hello friends, I hope I can make a difference today I am one of the people who have been in the shopping center the longest and the things I've seen in the last 6 months are out of hand first of all the minute you walk in the store you smoke Clorox mildew and fabuloso one of the most prestigious things about smoothie King's training is to always make sure your store smells like peeking fruits on top of that the manager Cesar almanzar picks up the receipts left on the store and makes fake reviews to get bigger ratings another thing that got my attention was the argument he had with one of the employers the poor kid ran out of the store screaming for his life as a manager yelling and being unprofessional and mind you we have special needs school right in the shopping center a few months ago I witness this in the store he was making fun of a special needs customer in front of people and with one of the employees and on top of that there's times we go out in the back and the smell of marijuana is horrible and he is out side smoking weed with other employe and that travels and on top of that one of the female employers yelin finally left she couldn't take the treatment and the sexual innuendos that went on with the male employees and the manager I went by the day of the hurricane and he was there with his other employer yelling giving people water down smoothies and being rude there was a lady who was given a water down smoothie and on top of that they were rude to her the whole store should be shut down and open with New Management there's a few of us that will get together and will make awareness this has to stop Thank you read more

Service.....with an ATTITUDE! I use to come here years ago and the staff was friendly and made suggestions. I get it, times are rough but after today, I will not be returning to this location. I ordered a Peanut Power Plus and they made it with strawberry. The girl rolled her eyes at me when I asked if it was just peanut butter. I just ordered peanut butter no strawberry. They took the 9 customers behind me and made a mobile order before they remade my order. Unacceptable! Someone needs to train their staff on customer service. Avoid this location. read more

Not visiting this location again! So the girl who 'helped' me there Heidi, had a not so friendly attitude and couldn't even answer my question about the price. She literally just said and I quote "it's in the receipt"!! She further said "I don't know why the prices are different"! Really? Like you wouldn't answer a customer! Where is your customer service etiquette? You need to train your employees better! Two thumbs down and WILL NOT be returning! read more

This establishment should be closed. I only came as its across from the childrens dentist and they needed something cold . Its filthy, staff is always have full on fights like in a ghetto and they cant even remember your order . Pants on the ground attire doesn't cut it. read more

Came by for a smoothie.... there were 3 people that came after me, placed their orders and got their smoothies before I did. Absolutely, disorganized and unprofessional. Both ladies seemed to dislike their occupation. No apologies, no thank you, just rudeness. We are living in stressful times, but you are still running a business. Driving customers away with poor management and horrible customer service will make it even more difficult for small business setups like this to survive the next year. Will take my business to other smoothie locations that are actually r read more

Smoothie King - a street corner with a sign that says vaper shop - Juice Bars & Smoothies Near Me - Miami, Florida

Always good and always consistent. This smoothie king is da bomb. I but one for my mom every week and they are always polite and friendly.

Josh - your service is crap. Your attitude is crap. The smoothies you made, guess what, it was crap also. I don't know how or why you are working here. I am beyond flabbergasted that smoothie king even employees you. Whatever you're making an hour, I hope it gets reduced. If you don't like your job, bro, quit. Oh yeah forgot to add - he had a glove on one hand then touched money to give me change. I highly doubt he changed his glove after. When we walked in two employees were straight up arguing with each other. I'D AVOID THIS LOCATION AT ALL COSTS! read more

Smoothie King is one of my go-to lunch spots. It's a fairly quick and easy way to fill up and feel good about it. I think the trick at any Smoothie King is to ask questions, because some of their products can be sugar heavy. I love this particular store because the employees are awesome. They give you advice, are knowledgeable about their products, and work at a fast pace. Also, they're always willing to modify an existing menu item to suit your needs. This includes eliminating sugar or making a smoothie vegan-friendly. Exceptional customer service! Sometimes you have to wait, but for me it's absolutely worth it. read more

As soon as we walk in they know our order and get our Banana boat smoothies right up. Nice young guys working there. Never a long line and always quick. read more

AVOID THIS LOCATION. Terrible service from two teenage girls yesterday. They look like they came off the street, no name tag, no uniform and were not attending to the front when I came in. Besides that, their attitudes and lack of professionalism has made this location lose yet another customer (see other reviews for the same type complaints - all about these untrained young people). read more

The person making my smoothie coughed and sneezed and didn't wash his hands and continue to make my bowl and I thought that was very disgusting read more

I've been going to this smoothie king for years!! and I've always been provided great service, but today just around 8:45pm I went and I got disrespected, as I was walking to the door there was a bunch of teen sitting around the counter , as I walk to the door one of the worker said "FUCK" and turned off the open sign in front of my face. You guys should really put cameras in the store and really be picky who works for this company. I honestly won't be going back there again. read more

What horrible customer service and very unprofessional staff. You've definitely lost a customer!

During the summer I developed a severe acid reflux issue which prevented me from being able to hold down most meals. As a result all I can eat without getting sick is soup and smoothies. I come to this smoothie king almost everyday and the experience is always fantastic. The variety of the smoothies offered is phenomenal. The staff is extremely friendly and they offer honest suggestions tailored to each customers preferences. You can always rely on getting in and out quickly even if it's packed. Sean (the guy with the dreads) makes the BEST smoothies on the East Coast, he is a master blender tender, THE smoothie king. My go to smoothie is the Green Tea Tango with Pineapples. 10/10 recommend this smoothie king over any other. Additionally, you never have to worry about finding parking as there is a large parking lot. Anna Alayo read more

I returned to this location today because I needed my smoothie fix. And wow might I say what an improvement. It was welcoming when I walked in, the girls working greeted me right away. Katie attended me and was so sweet and nice. I'm definitely going back now. Yes and the smoothie was delicious I tried the watermelon one so fruity and so yummy. read more

Smoothie King - a hand holding a smoothie cup - Juice Bars & Smoothies Near Me - Miami, Florida

Happy they wear masks , but no gloves and they are touching inside the cups. Usually I am there most Friday's $5 smoothies. Disappointed read more

Went to post a bad review and saw everyone has had a similar experience. I called in a to go order because I was in a hurry and they didn't answer the phone. Called 5 times. Called another location and they answered instantly and were very friendly. read more

I love this smoothie king, I wish it was closer to me. I live down south in Cutler Bay and after the gym I drive down to this smoothie king location. I'm a regular and when I walk in they already know what I'm having. The staff is friendly, they are quick to make the smoothie but when it gets busy (which it does) it can take them a bit longer. In terms of parking, it's a shopping center so parking will not be hard to find. They have $5 Friday's which is great if your in the area and crave a smoothie! Angel food with peanut butter FTW! read more

Just as another reviewer said, I love Smoothie King, but this location is terrible. The whole staff is rude. No one ever says hello or welcomes you when you walk in. None of them seem capable of smiling or even making eye contact with the customers. I've been in there without any of them making eye contact with me or ever so much as a single word being uttered to me, besides someone calling out my order for me to pay. On two separate occasions, one a few years ago and one about two weeks ago, a customer that placed their order after me was served their smoothie before me. Different employees, but still rude and inconsiderate. It's too bad, because this is the closest location to my house. I really only go there if I'm in a hurry or if I'm running errands in just that area. But the unpleasant experiences just keep on occurring and I really don't think I'll be going back. read more

Ewwwwwww!!! This place stinks . It smelled like spoiled meat. It was filthy. I got my smoothie and it was fine but I was so grossed out by the smell, I couldn't wait to leave. Health department or something needs to come and do a visit and make sure stuff isn't rotting in the back. read more