Had such a good experience, thanks so much to Ray for being so kind! The restaurant was clean and the 3 guys were so helpful

What a confusing situation. You pull up to the drive-thru and are greeted by an automated welcome, no problem. The prerecorded voice doesn't even finish and a voice asks what I want. The menu is vast and not the easiest to read, as it's too close to the car, which isn't really SK's issue. The order taker isn't listening closely and I had to order 3 times. Not a fan of feeling rushed by someone not listening. Dude finally figured out what I clearly and loudly ordered, I talk to airplanes in the sky for a living, and a clear and loud voice is a prerequisite. I pulled up and the order I was asked to pay for was completely wrong. A chocolate hulk isn't a strawberry lemonade, not even close. They didn't start making my order for a good 2 or 3 minutes after I paid, even though there weren't any cars in front of me. Poor customer service, mediocre overpriced drink, and a dismissive attitude just for kicks? Won't be back. Go to Starbucks instead. At least they have a clue and decent customer service. read more

Rude beyond belief every time I go there. Just go to tropical smoothie across the street. Much, much better experience.

The service at Smoothie King was excellent today thank you young man! My PB Swizzle with extra blueberries minus strawberries was delicious. And the Açaí Hazelnut Cocoa bowl. read more

Smoothie King - Thank you to the young man who made it and was very polite. The PB Swizzle is my go to smoothie bowl and the Açaí Hazel Cocoa bowl - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

Ya know...I love Smoothie King products. But this location just CANNOT get it together. Organizationally they cannot efficiently take or fulfill on order. Do not come here if you are looking for a good customer order experience. read more

Bad customer service, rude and lack of politeness. As soon as The drive thru window opened, it smelled like trash, it was sickening, I lost my appetite. read more

Our smoothies were great as always and they were ready earlier than promised when I ordered on the app. However, the entire store always smells really weird/bad, like dirty mop water. Also the employees don't really acknowledge you when you walk in, when I picked up our smoothies we ordered ahead, there were no customers in the store at all and I said "thanks guys have a good one!" and one (1) out of 3 employees said "you too" and that was it. Overall, good tasting and good quality, but horrible ambiance and mediocre service at best. read more

I went in to order, it smells like dirty mop, with a hint of bleach. It stinks, I waited to order for over 5 minutes with no one in front of me. Took about 20 minutes to make 4 20oz smoothies. They came in plastic, which I wasn't asked- but I'd prefer styrofoam so it doesn't melt. Smoothies were fine but slow... two people working who could care less. The lady behind me says is this always the experience in smoothie king? read more

Very refreshing, especially on those warmer summer days! Got the Metabolism Boost Strawberry Pineapple read more

Smoothie King - Metabolism Boost Strawberry Pineapple - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

I have been visiting this location for a few months. We enjoy the smoothies, although other reviewers are correct that you get the automated voice at the screen then it might take a while before a person comes on. Sometimes it does seem they are still listening to someone inside as I have to repeat my order. So, most of the time we have a nice young man who greets us at the window. A couple weeks ago, after he took my payment, a series of three different (unsmiling) females came to the window. We finally got our order. Last week when we went, it took approximately 10-15 minutes at the window to get our smoothies. One of the unsmiling (read: unfriendly) females had handed me the cashews we also ordered, but then no one ever came back with the smoothies. I'm looking in like hello? I saw one of the unsmilers making a smoothie, so I thought maybe that's us. There's only one person waiting for a smoothie inside, and now there's three cars behind us. So the first girl then reappears and makes a gesture like she forgot we were there then turned to the counter to pick up our smoothies. One of which she promptly dropped. I don't think it spilled, because I did not see anyone jump out of the way. I don't know what she said, but the other unsmiler looked over at me and the waiting customer laughed. The girl then poured the smoothie into a fresh cup and handed it out to me. I said did you drop that? She said yes but I put it in a fresh cup; it didn't spill. I said you should make a new smoothie if you drop it. She said you don't have to take it. (Thanks for the update/non-apology/poor service). So I said no I've already waited too long. So I hope I get a response to this review. I will try to call in to speak to a manager. While this store is convenient, I don't want another floor smoothie. This happened on August 13 around 6pm. I'm sure it's on your camera footage. read more

Eh. This review is based on multiple visits. The smoothies are always delicious I mean its smoothie king!! I've always loved the variety of drinks. But the service is next to horrible. I've had issues of being overcharged. Charged when I had a free drink. And just straight up sloooooow service. I once sat in the drive through for literally 15 minutes. When you walk in the staff does greet you, but it seems like there's a lack of togetherness. Like there always seems to be some sort of lack of communication or issues with orders. Literally as I'm typing this they are literally dealing with disappointed customers. The norm here. This however has never stopped me from returning because I love smoothies!! And who can say no to $5 Friday's?! A 32 ounce is usually what I would consider expensive, so Friday's are the best. read more

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The Smoothie King smelled like dirty mop water when I walked inside. I almost canceled my order and left. Next time I'm going to report my experience to the Department of Labor. read more

PROS -- tastes good -- appears clean CONs -- no knowledge about potential allergens in food -- not the friendliest toward customers -- higher price compared to competitors -- staff is frequently off task and takes 25 minutes to make a smoothie. I could've drove to Newport or Glenway in this amount of time read more

My smoothie was great that I order. I also order a bowl and it was the best bowl I have had there. The staff was very friendly and the store was clean. read more

This location is in a busy spot, and manages to consistently provide quality service and product. Whether the line is long, it's close to open or close, or the order is very customized-I've noticed they are consistent with their customer service and their product. That's a job well done. If you know food service you know. read more

The consistency of the product supplied by the store near me is awful due to poor training and turnover . This store is on Vandecar Way in Oakley. Love Smoothie King in general but this store seems to be an issue.. read more

I love this smoothie king. I love the different options from a slim blend, to a fitness blend, to just a regular blend to enjoy. I usually get a smoothie after I work pot so I always get a fitness blend since it comes with protein in it. Even if it's a little busy in the store I usually get my smoothie in under 10 minutes. I also discovered smoothie king has an app that you can scan it and get rewards. I've gotten money off and free smoothies. If you go here often, download it! Friday's are $5 32 oz smoothies. Other than that they can be a little expensive. Normally it's $7+ depending on what you get in there. I love their smoothies! read more

So convenient that it's near three gyms! There's a smoothie for everyone. Whether you are craving for one, on a healthy lifestyle or lifting for protein... name it they have it. At reasonable pricing with fresh ingredients you can't beat it. Small, medium, large.. they have it. Personally I like the lean protein after a great work out. The inside is very spacious and employees are friendly. I previously went to the location on Hyde park and was excited that this opened. You won't be disappointed. I am a true fan and will always visit. read more

As soon as I heard a Smoothie King was coming to Oakley, I knew I'd have to stop by once it opened. I'll admit to being a bit of a fan of their tasty smoothies, though I hadn't been in a while since their locations are usually further away from me, and they usually have great service too. So on my way home from work recently, I stopped on by for one, and I'm glad I did! It definitely lived up to my expectations and then some! The inside of the place was very clean, even for a new place, and had a nice, comfy seating area. I was greeted by the friendly staff as soon as I walked in. The menu is even more diverse than I remembered, with lots of great options. Whether you're looking for a healthy meal replacement (vegan options available) or just a sweet treat, Smoothie King has you covered, along with an impressive list of extra supplements you can add to your smoothie. I opted for a protein-packed almond mocha, which was VERY tasty! I was getting ready for a workout anyway, so perfect timing with the protein. The staff wasted no time in making it and presented it to me with a smile and a friendly, "Come back and see us again soon!" Yeah, I'll definitely be returning! Tasty smoothies, friendly staff, and a very nice place. This is why I like Smoothie King. So go get your smoothie on and feel like a king too... Or queen, your choice! read more

It's really big and spacious. This location is meant to handle big crowds. There's a ton of employees and I'm the only customer. My order was taken and prepared so quickly. They also have a drive through. I went inside. Everyone was friendly and quick. read more

Smoothie King - Mixed berry immune booster 32oz. - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

I frequent this place often, at different hours. They started out strong, but recently I think they have been hiring subpar employees that are not even caring. I have been mobile ordering for a while and now I think I can get a smoothie faster by going through the drive thru 7 cars deep. This past order took 20 minute for ONE SMOOTHIE! They had about 6 employees and about half of them were doing something. And as far as I could tell no manager insight. read more

Smoothie King - a motorcycle parked in front of a store - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

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I've been to this location a few times recently. The smoothies are always good and fairly quick. However the staff aren't wearing the or masks correctly at all each time I've been. Usually wearing them beneath their nose and on my last visit the gentleman handing me my shake had his around his chin. Clearly safety is not priority here. read more

I've been to this location twice and been overcharged both times. Staff really doesn't seem to know the menu at all. Ordered an Angel food Slim smoothie that has strawberries already in the smoothie, and then was charged an extra $1 for strawberries. Does not make me ever want to go back. read more

Smoothie King - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

So slow, awful service, staff is a mess, terrible smoothie. Wasn't properly blended so it was all liquid at the bottom and a mix of ice and watery blend of something at the top. Not a smoothie texture at all. Just truly awful and a waste of money. Smoothie King used to be great and is now just dismal. Won't be returning. Go to the other smoothie place right by them, if you want an actual smoothie that's well blended and tastes great. read more

I did submit my review to your website as you asked the first time over a week ago and gave u my personal email in that review expecting to receive some type of reply or update but still nothing read more

Hands down one of the worst places to go to. Waited in the drive through for 40 minutes when there was only 5 cars in front of me. Will never be back. Each car was at the window for at the least 8 minutes. ITS JUST SMOOTHIES. Should never take this long read more

Above average, convenient Smoothie King. Clean location. Friendly staff. Not the best for studying, spending time with people or hanging out because of the constant blending sounds. However,when it's nice outside they do have a few tables in a patio area. They also have a drive through if you're in a hurry. I'm a regular. This is the best location in the city, in my opinion. read more

Smoothie King - Inside - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

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Horrible customer service. The employees act annoyed that you walked through the door. With those attitudes they won't get far. Gladly went somewhere else. read more

Overall good first impression. What a selection! Overwhelming combinations and flavors. I asked the cashier for her advice and went with the Immunity Booster. It was sweet and had a berry flavor that wasn't too strong so good recommendation. The caloric/nutrition info is available for the smoothies and oh my goodness it cracks me up that some people think these are some kind of healthy snack, especially with how huge the portions are here. Unless you are really burning 3-500+ calories, it would be better to eat some real fruit or vegetables and not slurp down a carbohydrate bomb. Simple sugars turn quickly to fat if not burned. Off my soapbox, sorry. The interior is clean and the workers were fast with my order and friendly with each other, great teamwork. I would certainly return here after a grueling 2+ hour workout and reward myself with a smoothie from the "King". read more

I have been a regular since they opened their doors. Everyone is so inviting! The staff did a perfect job helping me with the menu and the owner has repeatedly treated me like I was a good friend. WHAT A GREAT PLACE read more

The two times I've been to this location has been when they just opened for the day. Some of the staff leaves a LOT to be desired. The 2nd time I was ignored for what felt like 10 minutes. The young woman that FINALLY took care of me was pleasant. This wasn't my typical experience at other locations. I REALLY hope they aren't how the staff is going to be from now on. read more

I go to smoothie King 4-5 days a week. The one on Calhoun is full of extremely nice and helpful employees...today I went to the location on Vandercar Way and my experience was awful. I ordered ahead with the app as I always do, my order said it would be ready at 9:33, I pulled through the drive thru at 9:36, stopped at the order speaker , "will you be using our mobile app". I answered "I have already placed an order". She said "pull around". I proceeded to pull around, a car was ahead of me, I waited, pulled to the window, a girl with long dark hair opens the window and says "can I help you?" I told her I had an order already in and she says in a very rude tone and face "it helps when you tell us that before you pull around". I explained that I did just that and she argued with me that nobody heard me, shits the window door, goes to finish up another shake and the reaches over to grab mine that was already finished and waiting by the window, she does not say a word, hands it to me and shuts the window... I never write reviews, but this was so rude and so uncalled for. I will never come to this location again. read more

Disappointing. I won't be back. I wasn't given my receipt, but no big deal. Then the girl spilled my smoothie. Not only was the cup I paid over $8 for was not filled but the worker didn't even attempt to clean the mess off my cup knowing there was smoothie all over the side. It also wasn't blended enough to drink, ice chunks kept blocking the straw. read more

Smoothie King - a hand holding a cup of smoothie - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

Ordered 2 Coffee High Protein Smoothies from drive through. Smoothies were hardly blended and would not go through a straw. Ingredients were all separated and really gross. Called and they did nothing about it. Employee never gave me a receipt so I couldn't get a refund either. read more

During a recent visit to Smoothie King, I noted that the employees were not appropriately wearing their masks. All had their masks pulled below their nose, and an employee headed to the back room and reentered the main serving/kitchen space with his mask completely pulled below his chin and at ni point pulled the mask back up. Lack of professionalism aside, I felt uncomfortable in the space due their lack of willingness to adhere to basic (mandated) precautions. I ended up throwing out my order after seeing an employee with an exposed nose placing his face near my open order after he had to remake the smoothie when he spilled the first attempt at the order. They got the smoothie wrong as well, but can't complain when I didn't even drink the germ juice. At no point did the employees appear to make an effort to distance, and two employees outright entered the back employee area to greet each other when one arrived for her shift. They both visibly pulled down their masks as they exited the main kitchen space together. Approximately three months prior, I had noticed someone who looked like they may be a manager/supervisor entering the same dining area from the exterior of the store with no mask. At no point did she wear a mask during the three or so more minutes I spent in the area. I have consistently felt uncomfortable in this location and will no longer be ordering from them or from Smoothie King in general. Gross, unprofessional, and unsafe, and I don't trust a company that could let this happen when it's one of the busiest locations in the area. read more

I order just two small smoothies it took them 15 mins after she ask me to pull up to wait Never again ...it's only smoothies ..way too long

I work out the gym next door and no exaggeration grab a smoothie from there at least once a day for the last six months. I understand quality can vary depending on the employee inside so that's always been acceptable but tonight I show up 10 minutes before they close because they turn off online ordering an hour or more early before they close and a little girl proceeds to walk out because the doors locked and after explaining to her I was about to work a 13 hour shift I'm sorry I was late would it be OK if they make one smoothie for me before close. The little girl was very nice and told me to go to the drive-through. When I get to the drive-through she waits until 9 o'clock to respond which was like two or three minutes only to tell me that they're closed and argue with me about how she did not tell me to go to the drive-through. But she did because she told me the inside closed at eight and the drive-through is open till nine "I still had time". I honestly feel that she treated me like I was stupid. I've been in Ohio for a year now and I'm not sure I've meet a more trashy, disrespectful staff than tonight. Keep up the fantastic work though. Maybe when the little girl grows up she can aspire to be "head smoothie maker" when she grows up. Losing one smoothie a day will not affect this store, but I promise this location will never get another dollar of mine and I will consistently advocate to go elsewhere. Plenty of other companies can at the very least not lie, trick, then proceed to disrespect and gas light there customers. Time of incident- 8:48pm 12.10.2021. read more

So tempting when you're at the gym especially with ads plastered all over planet fitness. But it was worth it, got the lemon strawberry something lol. Service was great and their sizes are huge! Parking is plenty and it's really open and clean read more

Smoothie King - Juice Bars & Smoothies Near Me - Cincinnati, Ohio

I have been here several times since I moved closer to one. Services is always great. My smoothies taste delicious. And the staff is often friendly. read more

Went through drive thru 6/20. No one inside store wearing masks. I thought all food service was required to do this.