I ordered 2 1/2 barbecue chicken meals with baked potatoes. Firstly, the chicken skins were rubbery and tasteless. Secondly, there was no butter/sour cream added. Lastly, no utensils were added. I don't intend to ever make another delivery order. The Driver Luis was great. read more

First time eating here. We ordered the Bonfire. It was good. Steak was a little over done. There signature bbq was excellent. We even took some home. Rhianna was our server. She was pleasant and attentive. Was always checking on us to make sure we didn't need anything. The atmosphere was pleasant. Would go again and try something else. read more

Stopped in today for lunch first time here food it was very good My wife ordered a cheeseburger w/fries and I ordered the smokehouse burger w/fries. Really wanted a sliced brisket sandwich but they don't serve it until after 4pm so I was a little bummed, love sliced brisket. They had four types of bbq sauces and all were great. Hostess and waitress was very nice. We thought the place was a little pricey We would probably go back but for a special occasion. read more

Smokey Bones - Barbeque Near Me - York, Pennsylvania

Horrendous customer service. We were there 10 minutes before the kitchen closed at 9:00. We had driven over half an hour to get there, and the "management team" decided they weren't going to seat anyone else even though it was 8:50, not 9:00. They wouldn't even let us get takeout. The manager was horrible. We used to live that restaurant. read more

Food was good. We both had bacon cheese burgers and both cooked to order. Problem is staffing. Restaurant was not crowded at all on a Sunday evening. They had three wait staff working that I could see. Kitchen was very slow, all tables had long wait times for orders. Took forever to get my first beer as it appeared to be only one person who could draw beer from the taps as the rest of the crew were likely underage. The bar was completely empty so it wasn't a busy problem. Our young waitress was great, she was hustling her tables to keep up and doing a good job but got no support from a very slow kitchen and no bartender service. Gave her a good tip. Service and staffing issues are getting worse here and not improving. Shame because the food is usually good. read more

Very good service as it call your name yummy foood tasty love it very much very much as it call your name

Ribs were great, service was awesome Thank you Mandy!!!! Fast service , hot food!!!!!!!!!!

Pretty good food and the smoked wings were very good (and the pork bellies). Very special experience, thanks to our server Demond who made it that much better. 5 stars for him! read more

They really stepped up their menu Fall off the bone ribs Baked beans and rice and many side orders read more

Food was great and our server Aimee was great! Food was hot and was received quickly! Thanks for a excellent experience!

order on-line for curbside pickup never received a time for curbside pickup called 4 times no one answered the phone called the 5th time finally got a answer. Went to pick it up and called to let them know I was there to pick up the order and of course no one answered again so went inside to get my order couple of workers seen me you'd think they come to see what I was there for not one checked then another finally got my order!!! The worst service ever will let friends and family know not to do curbside from them read more

I should've paid attention to some recent reviews. Also pulling in the parking lot and seeing so few cars should've been a sign. Our waiter was friendly and did okay. The food was not very good. The food runners brought the food out in three different trips. It to 8 minutes from the first two plate to the final plate they brought out. My pulled pork had no smoke taste, my wife's turkey was bland, her "fire roasted" corn tasted like regular corn, baked beans were from a can with a little bbq sauce added. My son-in-law ordered the braised pork shank and commented how bad it was. He is an avid meat smoker and was looking forward to eating at SB. My daughter ordered brisket poutine and said it was okay, but wasn't interested in taking home the leftovers. My son had the grilled cheese brisket sandwich and said it was good. The place was not very clean. The floor was sticky, straw wrappers on the floor and a few tables had dirty dishes sitting on them for whole time we were there. The people at the table next to us pointed out a pile of napkins hidden in the table tent- the table tent was advertising the summer drink special- it's January now. For the money we spent it was disappointing to say the least. I now know why the place wasn't busy. read more

Had lunch with my dad here for the first time- He loves this place. Food was good, service was friendly ambiance was good. I would recommend

This was in July 2022. I haven't been here in a long time & I will not be returning. Me & my family went out for me & my sister in laws birthday. It was 15 of us. I did call a couple hours before to give them a notice but they don't take reservations or call aheads. So we came in 15 minutes early & got our table. The host seemed very annoyed with us. I get it, big parties can be a lot but you're not supposed to be visibly annoyed in front of guests. We sat with most of our party here. The server can over, I cannot remember her name, it was like karissa or crysella. She greeted us & got our drinks. She brought the drinks, took our appetizer order. Someone else brought the fries out & then she disappeared for like 15 minutes. The rest of our party showed up & she finally came over 10 minutes after they were sitting & asked if they wanted drinks. When she brought their drinks I had to catch her before she walked away so I could order my kids food. She didn't even ask if we were all ready. The kids food came out & she still didn't ask if we were ready to order. She finally came over to take our order an hour after we'd been sat. Her excuse? she thought we were waiting for someone still? Anyways, she finally puts our order in & does not come back until the food was brought out almost 40 minutes later. My nephew was crying because he wanted water that she never brought out the whole time after we asked twice for it. Someone brought out 5 entries, she took better care of us than the server. Asked if we needed anything. About 5-10 minutes goes by & the rest of the food comes out. Now again, I work in a kitchen & no way in hell would I let food go out 5-10 minutes before the rest of the food unless it was kid meals. My fiancés Mac & cheese was cold so the other lady who was helping with food took it. We didn't get her name, she has blue in the back of her hair. She was helpful. The food was really good. The chicken was BOGO which was awesome. No complaints on my food. We finish eating & sit for about 10 minutes until we notice our server sitting at a table talking. We were so beyond ready to leave. My mother in law talked to the manager. He took like $15 off our check but never said anything to us. It looked like someone said something to her & she finally stopped socializing but still took minutes to come up to us. She asked how we were doing checks & then walked away before we were done explains that it was 4 checks. So when she came back, we explained how we needed 4 checks, not 3. She kind of had an attitude after we talked to the manager. We waited again for her to come back. Keep in mind, it was not busy. She had no more than 2 tables plus us that whole night. I could see her tables from before we got there that we still dirty when we left. We were there for 2 & a half hours because of this server. This was crazy. The manager did nothing to make us feel better so we will not be returning. This was the worst experience I've ever had at a restaurant. The two stars are for the food. The food was good but I will still not be coming back because the manager couldn't care less if his guests are happy. read more

This was my first visit to an indoor restaurant since COVID. My medically fragile parent was with me-- we went at an off-rush hour. There was a sign "cautioning" that masks were required (and we had ours) but the hostess had hers around her chin. They seated us within 6 feet of two other parties even though the place was empty (4 parties total) and lots of empty tables. Hostess served our food WITHOUT A MASK. Server did, however, wear hers. No idea why this was so inconsistent. Food was ok -- I enjoyed mine and my companion said it was dry and not very good. I am willing to endure below average food during these times but I am not willing to eat it served by people who refuse to follow public health guidelines. I do not want To be scared to go out to eat.... read more

My first time going was a great experience. The Garlic Parmesan wings were absolutely amazing. The perfect about of Crunch and tenderness from the meat created the perfect wing. The fried pickles had to be my favorite dish. I could've eaten about 5 plates of those by myself lol However, the loaded fries were a bit disappointing. They were all stuck together, & were rubbery. I was rooting for the fries. Maybe they'll improve in the near future. Overall, nice experience read more

Smokey Bones - Garlic Parmesan Wings & Loaded cheese fries - Barbeque Near Me - York, Pennsylvania

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I'm writing this review based on my first time visit here. We moved here from Texas and have missed really good barbecue, so we decided to give this place a try. I have no regrets at all and look forward to future visits. Let's begin with the starter, skillet cornbread with honey pecan butter. First let me say that I am not that big of a fan of cornbread. It is usually too dry and crumbly for me, but this one is sheer perfection. I ordered it based on a recommendation and will order it every time now. The cornbread was moist, fluffy, and hot. The butter was as good as butter gets. Next came our drinks. My fresh strawberry lemonade was delicious with slices of strawberry and lemon included. Can't ask for more. Now on to the sides. I chose the cole slaw and cinnamon apples. Winner winner. The cole slaw was creamy and full of tangy flavor, just the way I like it. The apples were tender, flavorful, and quite satisfying. The only very slight disappointment was with the garlic bread. it simply didn't have enough garlicky buttery taste for me, but that's more of a personal preference than a criticism. Now on to the star of the show... the meats. I ordered two choices, the baby back ribs and Texas brisket. The ribs were again, sheer perfection. They were literally falling off the bone tender and meaty and the sauce was delicious and generous. The brisket was tender and well cooked, however it was a little too lean for my tastes. I prefer a little fat with my brisket, which is where a lot of the flavor comes from. Again, this is more of a personal preference than a criticism. I can't complain about the quality of the meat. Overall, I am happy to recommend this location. Prices are in line for barbecue and the food is worth it. One last note, although I didn't get her name, our server was terrific, very genial and accommodating. Definitely earned her tip. read more

Went here for dinner with my family, our party was a bit large but the service was amazing! Our server (Malcom) was very accommodating when I waited to long for my glass of wine. I also had to have my steak made 3 times to my linking so the chef (Shawn) personally came out and asked me exactly how he could make my experience better!!! I was very impressed with the service and would go back even after the inconveniences. -Christy S read more

Driving with my 2 children and staying overnight nearby; wrongfully thought that a take out order would be quick and easy. I'm currently at 1:30am waiting for the hotel staff to get me new bedsheets and towels from cleaning up vomit from my 9 year old drinking the sour milk they gave me. Was going to let it go that they charged me for but didn't provide any sides for the meals- mine or the kids- but after comforting a sick boy at 1:30am, trying to figure out how he got so suddenly sick, and smelling his half drunk cup of milk, I'm not so forgiving. Just see if you can find some fresh roadkill, it's better than trusting your health to these hacks who could f up a ___ dream, you can fill the blanks yourself. Unfortunately, there's no negative star rating, so they get 1, but deserve a -3 read more

Can be a bit pricey but they do make some great drinks. The service is usually always good as well.

Hold on to your socks folks!! Have I got a treat for you... Do you like your beer cold? Your wings hot? Your service friendly, accurate and prompt? Woaaaaaaaaah Nelly, the singer, have I got a place for you. Kenneth Road sets the stage for queen Amanda the bartenders nook of excellence. Michellen stars may not be coming, but tis' a good year. read more

They don't sit people in the order they arrive. They pick and choose who waits 5 minutes and who waits 35 minutes.

This is the 22 oz tall beer. $5.25 when coors isn't on the big beer special day. $4.00 when it is. Server is very friendly and polite. But she is also the bartender so getting over to the table, she is not very quick about. Sat for ten minutes before our order was taken, then sat for 22 minutes before our ribs came out. I will say, service sucks. W arrive at 8:30 on a Thursday night. There were only 8 other customers in the restaurant and 6 of them were seated at the bar so it was very slow. No excuse for making us wait so long. My not so appetizer came out cold. Not even lukewarm. Cold like it was in a refrigerator. My wife ordered the St. Louis ribs, they came out hot and very tasty. After the food came, we didn't see our server again for almost 10 minutes after asking for more water. read more

Smokey Bones - Good beer - Barbeque Near Me - York, Pennsylvania

As advertised. GREAT wings and a decent ambiance. Server was friendly and attentive. Good experience overall.

If I could give a specific rating, it would be more like 3.7 then 4 stars. Food was actually surprisingly pretty decent, which says a lot to me. Just a few deductions on smoked wings being slightly salty in my opinion. Also, when went to grab one of utensils seen old food on them, which means went through dish washer but did not clean it good, happens at my home with our dish washer, however, like at home, should have been inspected before setting out for use. Other than the saltiness and utensil, can't really complain. Liked it better than a few other places I have visited in the past and definitely see myself visiting again in the future. read more

We started coming to Smokey Bones 15 yrs ago. The ribs were awesome. We visited as we could, then they were sold and, as usual, from then on it was DOWNHILL. In the past, if you didn't arrive early, you would have to wait. The restaurant was half full from 5:00 - 6:00 when we left. The wait staff are fine, but, less than a yr ago we visited and a full rack of ribs was about $24. No way I am paying that. On 12/17/2022 a full rack was $35. I wanted ribs, we went there for the ribs, no WAY I was paying that. And nobody else in the restaurant near us had ribs either. Also, we visited twice in the last yr and both times they had new menus - for the price increases. My wife had a salad with chicken, I had the mushroom burger with fries and we had an order of pretzel sticks. Diet Coke for both. Our bill? With tip, it was $70. Guess where I will no longer visit? read more

Visited 3/26. Door locked at 8pm and unable to enter. Server came to the door and said "kitchen is backed up and we are NOT taking anymore tables tonight". I worked for Darden and Smokey Bones for 3 years and never ever would my manage turn down customers an hour or more before closing. What an absolute travesty. read more

We went to the York Smokey Bones (off Rt 30) for lunch. Even though it was Friday and not busy (only a few tables in the whole restaurant were occupied), it took awhile for the waitress to take our drink order. We both ordered BBQ but when we received our meal, we neither received any additional napkins (we had to ask for them) or wet naps. I would think it would be a no-brainer to deliver napkins and wet naps to a table ordering BBQ. Waitress must not have been well-trained or it was her first day on the job. Their floor also had some kind of finish that made your shoes stick to it - like you're walking on a sticky floor. We both had to go to the restroom to wash our hands. Sweet Iced tea was also sub-par. First glass was fine, but subsequent tea was not sweet (thought it was unsweet tea - no sugar/artificial sugar on the table to sweeten). We also only got one slice of garlic bread. Usually, with BBQ, you get at least two pieces, and if multiple people at the table get BBQ, garlic bread should come in a basket with multiple pieces. Very disappointed. read more

We would be going this place a zero but that is not an option. Cannot believe we spent $55 dollars for this meal. ( gave a ten dollar tip ...$65 ... because it was not the servers fault !!! ) This was the worse dinner out ever !! Brisket was like boiled meat .... my wife spit it out of her mouth. The Mac and cheese was dry and seemed to be microwaved in the bowl it was served it ... complete disappointment ! My wife's burger was not much to speak of ... nothing special seasoning minimal !!! Beer was flat and the sangria tasted of cheap alcohol.... will not be returning ever !!! read more

Best BBQ around. If you want some good food stop here. They have multiple sauces, that go good on everything. We got some smoked chicken wings and a full rack of ribs. We will be coming back very soon. read more

It is a chain restaurant, so I didn't have many expectations nor should anyone else. The lemonade was good but that may due to the fact I was parched and could've drunk the evening away. I did a create your own combo of Texas-Style Beef Brisket and Smoked St. Louis Ribs with Fresh Steamed Broccoli and the Baked Beans. Now to the food. The brisket was stringy and fatty thus making a major disappointment. If given a rating, it would be 1/5. Let me forget that misery and go to the ribs. I understand where I am eating so expectations were set to minimum. For the type of place, the ribs were actually good but quite dry. The 3 types of BBQ sauces on the table were not very good, so I avoided placing those on my dry ribs. The broccoli wasn't bad and the baked beans were good but very sweet. If you have a sweet tooth, you would enjoy them, and I really didn't mind it. I did get a piece of the garlic bread which reminded me of the garlic bread you find in the freezer aisle of a grocery store. The service we received was nice but they were quite busy. I wouldn't go out of my way to go to this place, but if I want BBQ and there isn't any around, I could find myself coming here. If I am really in the mood for BBQ, I'll make it myself. read more

I do not write reviews but the service or lack thereof at this restaurant deserves one. The server took our orders, brought out our drinks and NEVER came back to check on us. She walked past our table several times to wait on the next table not once did she check on us. Almost an hour passed & we still have not received our orders. Table after table, people were getting their food. Even those that came after us. She never looked at us, until I made eye contact with her. When I told her we were leaving, she said the food is ready & she could box them up but she never apologized for the delay. I understand that it was a busy night & there maybe mix up in the kitchen, but she walked by our table several times and knew we didn't get our food yet! 1 star to the manager for giving us our food for free (I paid for the drinks though) and it was actually decent. We could've enjoyed it more if we ate it at the restaurant. read more

Food: The food has never let me down, its always good. I like the variet of BBQ sauces that they offer and if you're into burgers the create-your-own burger is great. The list of ingredients are great with lots of different variety of toppings,buns,patties, & cheeses. Service: Everytime I go everyone are always friendly but being friendly doesnt mean good service... Ive been here 3 or 4 times now..maybe more and EACH time that I was here I got seated right away but always wait FOREVER for the food to come out & when it finally comes out the order is screwed. With creating your own burger I notice the wait staff try and go off of memory instead of just grabbing a pen and pad and thats part of the problem. Overall I give this place a 3 star mainly because of the food is good and variations . read more

Just left the restaurant. The server Megan took our drink order and then ignored us for 15 minutes while she served everyone and their brother at the bar. I hit the "call server" button and nothing. I guess it lights up the Christmas tree on the White House lawn. We walked out and she yelled to us that she was coming right over, but I highly doubt it. Sure would like to tell you what the food was like, but I guess we weren't cool enough to get served. read more

Great food, great atmosphere and great service! This is one of my favorite spots around York county. The wait staff is always friendly and fun. Never have I had a bad meal or experience here. read more

Had a amazing time at Smokey bones. Our waitress Kelly was amazing when it came to any questions or any needs. I haven't cried laughing like I did tonight in for awhile. She also did amazing with our very close/special friend. Great time and can't wait to go next year. read more

We visit Smokey bones often enough for us to sign up for the bones club rewards card. Our go to is the pulled pork nachos. The food was ok tonight, not the best we have every had from Smokey bones, but not bad either. The reason for the 2 stars was the customer service. We walked in to the restaurant and there was a person standing person standing at the to go counter and another person standing at the dine in podium. We walked in and walked up to the to go podium. Both people stood there and starred at us, finally the girl at the dine in podium make eye contact. I told her we were there to pick up a to go. She said ok and then proceeded to stare at me. I turned away and attempted to speak to the person who was standing directly in front of me at the to go podium. The girl from the dine in podium, shook her head and stated well what is the name. She moved her hand and nodded slowly like I had a delay that she had to help me with. Instead of that she should have greeted me from the moment I walked in to the restaurant and asked how she could help me, but that never happened. I told her my name and she then told the person on the to go podium my name and what we ordered. Things eventually got sorted and the to go person brought out our to go food. The experience was overall unpleasant. The young girl at the dine in podium was rude and condescending. It was unpleasant enough to make me not want to visit this location again read more

Ordered take out from here tonight - it was truly the worst meal I have ever eaten. I never leave bad reviews, because any place can have an off night, but I honestly felt insulted by the quality of food I was served (and paid good money for!). My husband and I eat here often enough, and typically enjoy a lot of what is on the menu. Tonight we ordered 3 appetizers and 1 entree, all to be shared. Unfortunately since it's take out only we didn't know about any of the issues with the food until after we had left. 1. Skillet cornbread - very overbaked (the bottom was black) and dry. The honey pecan butter was missing from our order. Everything but the very center of it was inedible. 2. Fried pickles - these were so disgusting - so hard and crunchy my husband laughed at me as I bit into the first one because of the sound it made. Tasted awful - like the frying oil hadn't been changed in months. We threw these out after each eating one. Ranch dipping sauce was missing from our order. 3. Loaded nachos - these were laughable. Maybe if I wasn't starving I would have laughed. Instead I just wanted to cry. Burnt tortilla chips with cold shredded cheese and a few tomatoes and pickled jalapeños on top. No salsa. No sour cream. Stone cold. Dry as hell. Inedible. 4. Entree was baby back ribs which were actually warm and tasted fine. Fries were cold. Cinnamon apples were warm and tasted good. At least something was semi-edible. Right now restaurants are all struggling to stay open. Instead of keeping our business during this trying time, this place has probably lost ours forever. Who would go back and spend more money at a place that clearly doesn't care at all about the quality of food that they are serving?? read more

Gave them another chance. But did order out instead of eat in. Had a good review this time around!

Corn bread was dry and did not come with butter BagO'Donuts had no cinnamon sugar and tasted like onion rings Called to tell us they didn't have fried pickles after we placed our order Onion Rings were slimy Loaded Fries had bacon and tomatoes when a vegetarian requested neither of these, when we called the manager blamed us for this problem Nachos had jalapeños on them when someone allergic to them requested non, when we called the manager blamed us for this problem I will not return to Smokey Bones again read more