I have had great experiences at smoky bones in the past, this time not so great, ordered a 1lb hamburger and paid a buck for frys, we were warned that a well done hamburger would take longer to cook, no problem, so we waited and when we started to eat the hamburgers they were cooked medium, and for 99. Cents I got 18 small frys, the manager took care of the problems by give us free desserts but wish it had come to that, but I love the food here, things happen read more

Came here for late night wings and beer. Service was great. Wings were delicious. Beer was good. I'll be back!

The best thing on the menu are their burgers. You can't beat the customization options they give you. Heck yes I'd like some pulled pork on that burger! Anyway. They're the best thing on the menu. There are extensive imaginative appetizers. Everything else on the menu is just okay. Nothing to write home about. Not bad. Just not excellent. read more

Wow!!! Had one of the best dinners. Ribs are off of the chart. Had beans and baked potato for sides. If you love ribs, you must go.

Basic BBQ..decent service and good atmosphere.

This place has a great late night menu with good choices and pretty good drink prices. I have continually been disappointed by the quality of the service. It does not seem like the servers want to be there - late or not, when you are working for tips, at least pretend you care a little. read more

Tonight was my second visit at this location. Food was fast, hot, and good. Our waiter Charlie was amazing. He made sure we were happy. Even the hostess with the cool purple hair made us feel welcome. I can't wait to come back to York to visit again. If you ever go ask for Charlie. If he isn't there I'm sure everyone else is just as wonderful. Great Job Smokey Bones! read more

This was our first, and last, trip to Smokey Bones. We went for the 1 lb prime rib available Thursday - Sunday, after 4 pm. We were actually parked directly below their huge billboard advertising this. Imagine our surprise when we placed our order at 7 pm to find out they were out of prime rib. That's 3 hours into a weekend special. The waitress asked if we would be interested in anything else and frankly we weren't. We came for the special. So I guess we'll never know if it was good or not. It simply defies logic why a week-end special would be advertised through mailers and a HUGE billboard and not have the special available 3 hours into the offer. read more

Best BBQ restaurant around. Food was served warm and delicious. Service was friendly and fast. Great atmosphere! Always feel welcomed and comfortable at this Smokey Bones. You won't be disappointed. read more

Onion rings were great! The burger was lacking flavor and our server was uninspiring.

We have enjoyed great BBQ all over the country, and unfortunately this does not stand up. The ribs were overcooked and dry and so was the sausage. The best thing on the plate were the beans! The service was fine, very attentive. But the food left alot to be desired. We had been there several years ago and thought it was good. But after this experience we won't go back. Too many other great restaurants out there! read more

Haven't been to Smoky Bones in awhile, so when we recieved acoupon we thought we Would give it a try. Never again. Slow, slow, slow service from an unconcerned waiter. The drinks were miserable. Iced tea so weak you could read through it and the worst mojito ever. The brisket was a joke. Tough, tasteless and thankfully, not much of it. Very sub par experience. Will not return. There are much better options for bar b que in the area. read more

Pleasantly surprised at the service , quality and overall experience as this place had been hurting for awhile but its good to see it so busy and doing well!!!! read more

I have been three times. I like the atmosphere itself and the beer was good. Otherwise the food is not great at all and the service is very so-so. The food is not fresh and my salad was so overdressed I could not taste anything. My husband's mashed potatoes tasted awful and the rub on the wings tasted gritty. The ladies bathroom smells terrible. I think three chances is enough for us. Too expensive for a less than desirable experience. read more

We had a group of 25 The server was outstanding Great service! Food came out fast and was delicious! read more

Went to Smokey Bones tonight with my wife for my birthday. We make it there 2 to 4 times a year. We usually get ribs, pulled pork, brisket, and so forth and find them excellently prepared. Yes I have had better of each but not often. I have always eyed the Hawaiian Ribeye but it is also one of the more expensive items on the menu at nearly $30. On this special occasion I thought I would try it. My wife decided to try something that is the same price in the slow smoked prime rib. We both got ours cooked to a medium. Both were on the medium rare side. The ribeye had very little flavor was tough and dry. Surprising for a medium to medium rare cook. My wife's prime rib also was tough and not very flavorful. We thought they both came from an old cow. So if I was basing my rating strictly on this meal it would be a 1.5 to 2 star. Knowing what they are capable of with other meats it raised it to a 3 star. The service was good but not out of the ordinary. The place is bright and clean. Our table was wobbly that trying to saw through my steak amplified how tough it was. I did get a free birthday dessert, bag of warm donuts with chocolate and raspberry sauce while my wife got the fried krispy cookies which she loved. read more

I went to the York Smokey Bones with some friends tonight and had a great time. The ribs were great as usual and our server, Amanda F. was cordial and excellent as she has been for 3 years of coming back to this location for dinner. The personalized service is what brings us back consistently. read more

Don't eat BBQ stuff as a rule but Nekisha Bo assured me the ribs would be great. They were as she said tho I prefer the St. Louis style rather than the baby back ribs. read more

First time eating here with family and was disappointed. Kids ordered Lemonade but got basically water. Did not taste like lemonade. Had server remove and give them Sprite instead. I ordered the Buffalo Chicken Sandwich and couldn't believe how small the sandwich was and it didn't even come with Buffalo sauce on it. I had to ask for it. $12 for a sandwich that small is unbelievable. The portions are very small for the prices. Bill was almost $100 for the entire meal and we left still hungry. Only reason I'm giving 2 stars instead of 1 is because at least the server was nice. Won't eat here again. read more

Wow. We had the Bone Fire Grille for 2. It was superb. More than enough for both of us, and everything in it was perfect. Alicia, the server, was so nice and efficient. All it all, it was a first rate experience. read more

Just had a great meal! Wings were delicious and the beer list was just what I needed. Our server, Rod, was delightful- made great recommendations and was really pleasant. We'll be back! read more

Loved the baby back ribs...they were flavorful and tender. The fries were hot and slightly crispy, which is just the way I like them. To top it off, our server, Rod, couldn't have been any better. read more

The atmosphere is great. Bradley was extremely friendly with some down home like personslity. I felt like I knew him for years. The food was delish especially the baked beans...the service was quick and Bradley was the best server I've had in a very long time! read more

Just all-around awful. Walked in and it was super-crowded to the point where people were bumping into you every 5 seconds. Waited 45 minutes after being told there was a 20-minute wait for some food that was lousy at best. The orders were messed up. The service was awful so we missed the movie we were trying to get to afterwards. When we told the waitress to have a good night she said "I'll try." Um, ok? Needless to say, I won't be returning. read more

On march 18th we took a party of nine to the york smokey bones , the service was very slow and unassertive, when the food finely came my ribs were so over cooked that they were impossible to eat . since i was so hungry i attempted to eat the ribs anyway ,,,Big Mistake,,, after chewing my leather like bibs for what seemed to be five min. or more i tried to swallow and the food became lodged in my throat . thank god that one of our party knew the Heimlich maneuver. after the near death experience and the scene that it caused i was applaud at the fact that not one person from the staff as much as even ask me if i was ok!!!!! On top of that i was charged the full amount of my bill ,,,not to mention the 18 percent tip that was automatically added as well . all that being said i think this was my worst dining experience ever . can someone tell me how to get in touch with their corporation???? Tony from Dover ,,,or maybe i'll have my attorney reach them !!!! read more

What a poor excuse for a BBQ place! For a while that was really all we had so you had to suck it up. Since Mission BBQ and a few others have shown up, I can't see this hole staying much longer. BBQ sauce is aweful, portions were meager. No flavor to anything. Just didn't even seem like anyone cared what they were making. Nothing like getting a rack of ribs where there was more rib then meat. Shameful! read more

Let me start this with I have visited this place many times over the years. Recently, I have not gone as often, and was excited to return. I went this evening and WOW, compared to how it used to be, it (for lack of better words) SUCKED. I ordered a sandwich, and since I have a dairy allergy, asked for no cheese. (simple request right?) The sandwich came out with no cheese, just cheese residue. It was obvious that it was cooked with cheese, and the cook just ripped it off, and there was cheese everywhere. It would have only taken the cook 3 minutes to just retoast the bun. I was already irritated. I sent it back, which I know nobody likes to do. The waitress returned with another sandwich. I opened it up, and there was now shredded cheese all over the sandwich. (not just one or two accidently mixed in, it looked like they purposely put a clump on top of the sandwich) I, obviously, lost my appitite. They did bring me a third one, which I obviously refused to even look at, let alone eat. In my mind, the cook was lazy and didn't care in the first place, the second time, I don't even know what he was thinking. If someone sent something back because it wasn't supposed to have cheese on it, I would make sure it didn't the second time. If they cut corners like this in the kitchen, I wouldn't be surprised if they didn't wash their hands after going to the bathroom. read more

Was visiting the area for a funeral, and decided to go out for some BBQ and Drinks......upon arrival Casey, our server, let us know that she was going to take EXCELLENT care of us - and she did just that!!!! In addition to the GREAT FOOD (I recommend the chicken wings with the brown sugar sauce) - service from Casey was amazing! Give this girl a bonus!!!!!!!!! read more

The food is always amazing! Our waitress, Nekisha, made sure our drinks were always refilled and that our table was kept cleared of dirty dishes. read more

Rod was great! He was so informative and friendly. We were indecisive and he took the extra time to recommend his favorites and make suggestions. We'll be back! read more

I an very disappointed with the service provided last time I was there. We had just ordered our drinks waiting for our food when we spotted a SNAKE going across the window right above our booth where we were sitting!!! Me and my kids are very terrified of snakes so my husband has went to tell a waitresses and they were all just laughing like it was some kind of joke. Someone came over to remove it and then released right back outside on the property. Nobody from management or anyone had come over to apologize for anything. I think that is very bad management! The food is great but very bad service!!! read more

I've been here multiple times and have always had a decent experience but the last time I was there was just wonderful. The food was great but what really made the whole experience better was our server Casey, she had great recommendations and a wonderful and charming personality that made everything better. read more

Well, I was looking forward to trying this place after a rave review from an acquaintance. And, I was very disappointed. I had the hand-pulled pork and baked beans. I have had MUCH better at the Texas Roadhouse in Lancaster. The person who recommended this restaurant also said the corn bread was incredible - well, it is okay, but you have to pay for it. The atmosphere and food were less than original, and the service less than memorable. All said, I certainly won't make the 45 minute trip to this place again! read more

My husband and I attempted to eat here. The hostess was hesitant to seat us. Her excuse was she wanted to wait for the party in front of us to at least get their drinks before she could seat us. 5 minutes later she decided to seat us. This was at 3pm and the restaurant was almost empty. We waited almost 10 more minutes before our server acknowledged us and said 'be right with you.' This gave us time to look at their menu and see how pricy they are. A burger is $11 and up. Won't be back. read more

thought I would try this place again big mistake not much better we had gotten ribs and pulled pork to go wow never again ribs were burnt and tough and the pork had a lot of gristle mixed in at least the dogs didn't mind eating it next time I will go to a real bbq place read more

I gave this place a 3-star review due to multiple reasons. The brisket isn't served until after 4 on a daily basis, which was something my fiancé and I were looking forward to. The smoked wings were okay, extremely dry and tasted more like chicken nuggets, so nothing special. The mac and cheese was also okay. The baked beans were about one of the best things we ordered. My fiancé said they were really good. It's quite sad that a side dish outshines most of their main dishes. I ordered a side of broccoli and said to make them closer to mushy, rather than straight from the refrigerator and steamed for a couple minutes till warm. They came out exactly how I wanted and there was an awesome twist for seasoning on them. I also ordered the Baby Back Ribs. They weren't what I was expecting. The rub or BBQ glaze had too much chili powder in it and it was extremely over powering. It really took away from the taste of the meat. He got the St. Louis Ribs and said they were fantastic. They're probably the only reason why he'd want to come back. But paying $7 for a 22 oz beer makes him think twice. read more

A friend and I stopped in for dinner. I used to go there often but this was my first visit in about 2 years. I was not impressed, the menu seemed to have barely changed but prices have significantly increased I'm the type who likes specials..food or happy hour, especially mid week around 5pm...there were none. The food was nothing impressive, overcooked and dry, the service was good and after expressing my feelings, someone did stop by our table to hear about our concerns and to offer some compensation. Unfortunately I do not intend to go back, there are just too many other choices in town that I would rather dine at, some with daily food and drink specials that make me feel I'm getting good food for a great price.. read more

Took 2 friends for their birthday lunch at noon on 4/26/17. It was not busy. First we sat at a booth that smelled like urine. Asked to be moved. Service was very slow. Food came and was cold - only fries were hot - returned hard pocket with dried up pulled pork to be warmed. came back - still pork dry. One person kept a cold grilled chicken sandwich but did not like. Asked for coffee - pot had been broke - waiting for new pot - was not working properly for a while. There sure were enough stores near where one could have been purchased that day. Don't believe it was waitress fault - still left good tip. but her service could have been better. This was one friend's first visit to a Smokey Bones - probably her last, mine too. No wonder so many restaurants close today. Poor management. read more

So many great things to say about this place! The food was delicious! The flavors and authenticity of all their BBQ is the best part! But the service is so friendly and knowledgable too. Our server knew exactly what to suggest on our first time there! The manager even stopped by to check on us and welcome us on our first time to the restaurant! Great prices for the quality! read more

We went to Smokey Bones yesterday and we had a $10 coupon for orders over $25, which we always use. When we submitted the coupon today we were told we couldn't use it because it didn't qualify if you order off of the lunch menu. We told them that we have always used our coupons when we come in for lunch because that's the only time we go there, and we had never had a problem before. They would not work with us and when we asked to speak to a manager our server went over to JJ, apparently the kitchen manager, and he just left us hanging - didn't even come over to apologize. As a matter of fact, we sat there for quite a while waiting for him and then we saw him fix himself something to eat and drink and went all the way over to the other side of the restaurant to eat it, still not saying a word to us! We asked the server why he didn't come over and she said she had no idea, but sorry about that. Unbelievable. We got absolutely no satisfaction, the customer service there is horrible, and we will NEVER go back. The food is okay, but there are many restaurants right around there where we can go and get treated a whole lot better. We walked out of there embarrassed because we were treated so shabbily and we felt like we were not worth even speaking to. Never again, and I wouldn't recommend this restaurant to anybody. read more