Discovered this place a few weeks ago & grabbed my usual bottle of vape juice. All was fine until…read moremy second visit. The packaging looked eerily similar, but was in a box. I didn't think much of it as this brand has changed their packaging previously. (They went from glass bottles to plastic.) Sadly, upon opening this when I got home, I realize not only was it the WRONG brand, the bottle is HALF the size. I was given the wrong juice altogether, with Sapphire Nic to be added... when it clearly states on the packaging that the juice ALREADY contains nicotine. I was also charged more for this. I guess I should stick to ordering from online vendors. [EDIT] I just bumped up my review upon a third visit this evening. Thankfully they're open late! Going back, I wasn't expecting much. However, upon speaking to someone else & explaining the situation, I was at least allowed to exchange the previous purchase. (Most shops I've gone to do not allow refunds or exchanges.) I left a happier camper than when I first walked in & that's all I could've asked for.

Open late. Selection huge and always in stock. Pricier than most but still worth the commmuteread more

I will not be going to another smoke shop while I live in the Chicagoland area. Cannot recommend…read moreThe Chi Cave enough. Great range of products, great prices, extremely friendly service that's welcoming and helpful. Shoutout to Daniel, shop in Chicago hands down.

Great place. Super helpful and friendly staff, and yes - they don't hover if you just want to…read morebrowse, but they're right there if you have questions. I'm not much about the smoking stuff, but I loves me some edibles! I'll be back for those. This is a nice little shop, bright and well organized. And not intimidating for people (me) that aren't familiar with all the ins and outs of this stuff.

Not a CBD product!!!!!…read more There is litterally 23mg of CBDN in a 3g vape ------- Ughhhhh so unfortunately I have to write this. I of course tried to rectify this miscommunication prior to this as I don't want to hurt anyone. However I was just given a load of B.S so my hand has been forced. I went to the store on Tuesday (it was -25 with the wind btw) because I had ran out of actual CBD gummies and I have a health condition that needs to be managed. I had asked for a CBD product, preferably a vape. I was directed to this product. I asked "how asked how much CBD?" And was told "3 grams" it was insisted that it indeed has CBD and a good quanity of it. So I paid the 40$ and left. I opened the package hoping for a pamphlet to clarify, however I did not find any and went looking online. I went to the site itself and got the following screenshots. Went back today and asked if there was an exchange policy as there was a miscommunication error given it clearly is not a CBD product. There is a trace amount of CBDN however I'd have to smoke 3Grams of this product to get what could be got in half of a In-House CBD gummie. I was told "well I'd be out 40$" clearly it can be bought online for 12$ at retail so you know...wholesale... Mind you he was "concerned" about 40$...meanwhile i make 1350$ a month working with homeless children in domestic shelters...that 40$ actually hurts me as I barely meet my needs as it were. This wasn't a excursion to get a high, it's pain management so I can do my job... and I was asking if there was an exchange policy while apologizing. I can't speak for the other CBD Pharm products, but this is not a CBD product. There is litterally 23mg of CBDN in a 3g vape.

Walked in looking for a glass attachmen, wasn't sure what I was needed he gave me a couple pieces I…read morewas questioning so I said I'll just check and come back, I was told take those and bring them back if they don't work. Did just that, they didn't fit so I made my return with a picture of the piece. I explained to him that a downstem won't fit he proceeded to get me the short one and telling me that "This will work for you friend" It didn't I come back with my piece it and the glass he gave me, he didn't have anything that fit in there, wasn't willing to swap it out for a grinder or glass, when he told me that I'd be able to swap it out so now I'm out 50 dollars and still no right attachment. Wouldn't recommend dealing with someone that acts like a shiesty gypsy street vendor.

Went in here the other day to grab some Kratom and ended up finding my new spot. Great staff, very…read morehelpful and nice. I didn't have time to look through the whole store, but they've got a great selection for your smoke shop needs.

Today was my first time here and both gentlemen were very respectful, knowledgeable, and…read moreunderstanding of what I was looking for. I'm not knowledgeable when it comes to CBD and the gentlemen were great at suggesting what I should try, why, and how it works. Had a chat about why I was looking into CBD and they are very down-to-earth and cool guys and helped a lot and good prices. Definitely will be back.

Great selection and very helpful with looking for any products!! Its my go to spot!…read more Very friendly staff working

I always come here for my cigarettes, and the service never disappoints. The shop is clean,…read morewell-stocked, and the prices are fair compared to other spots in the area. They've got a wide selection of vapes and accessories too, but I mainly stick to cigarettes and they always have my brand in stock, which is a huge plus. The staff is friendly, quick to help, and they don't try to upsell you on things you don't need. It feels like a neighborhood spot where they actually remember regulars. Parking is easy, and the checkout is fast--exactly what I want when I'm just stopping in. If you're looking for a reliable shop for smokes or vape supplies, this is the place.

This place has everything from budget friendly options to high-end stuff to build out your dream…read moresmoke kit. The staff are friendly and it's well laid out.

Is everyone afraid to write here or something? Tell me you've never rolled a fag?…read more The selection of rolling papers here is amazing and they're ok key with pricing compared to the other stores that cost 2x more. They must have 20 types of Rizzlas...And they have the prettiest glass to But I prefer smoking my tobacco from the greek in paper rather than a pipe. They've got some hooka's that I'm going to price shop compared to some neighborhood ethnic stores(andersonville, devon ave) and after the Yelp Hookah dinner - maybe we'll all go shop together!

Went in for the first time this afternoon. very friendly and helpful staff. I will return.read more

When I lived in the neighborhood I used to love to come to this location, everyone always seemed…read moreknowledgeable and helpful. Well not this time, I arrived on 7/13 at around 12:30. Store was totally empty and I one customer service person was standing outside. Not a big deal figured she was just on break, so I go inside with her asking about their vape selection as I suffer from severe anxiety and was hoping to get something to help, her very first suggestion was to go to dispensary 33 down the street to get THC marijuana products. I tried to explain that I don't handle marijuana well but was looking for suggestions for helping with anxiety for which she had not a single one, I try to ask about delta 8 which is new to me and the difference between that and other CBD products for which she didn't have an answer. I ended up picking a few items on my own without any guidance from the customer service person and left. Spent $120 on items that I hope may help but who knows. I doubt I'll go back again anytime soon especially when you have other stores with very knowledgeable staff. Really disappointed to see how the store declined

I'm so glad I found this place! I used to drive all over looking for STAX, but this shop…read moreconsistently has it in stock. Since I live nearby, I love supporting a local business, and the gentleman behind the counter is always friendly, knowledgeable, and helpful. One thing I really appreciate is that they seem to keep a great inventory on hand. They carry a wide range of STAX strengths, from 20mg all the way up to 120mg, so I can always find what I'm looking for. If you're looking for STAX or other kratom products, I highly recommend checking out this locally owned shop. They have fair pricing, great customer service, and a solid selection.

I would only recommend this place to your worst enemy. Bestow will sell them something different…read morethan what they asked for AND for double the price a reasonable vape shop would charge. $35 for 5k puffs anyone?? Hope this helps!

They charged my card 3 times and told me the charges would go away after the weekend. They didn't…read moreso I went back to get my money back and they told me to come back the next day so they can "work it out with the bank." Would never ever return to this place.

First time here. Was the only smoke shop in the area open on Labor day which was nice. They have…read moresome great wraps and cbd products, Ansar helped and was super nice and helpful. Will definitely return!

One of the few knowledgeable, tobacco shops in the area. Go to Lou's it's the place to choose..read more

CBD cartridge was defective. Exchanged it. New cartridge works but doesn't taste the same as last…read moretime. Started to cloud and leave residue on side. Floaty stuff in the cartridge and tastes nothing like the last cartridge of the same flavor. I don't trust them anymore but historically they have been good. Their supplier is either scamming or they selling returned cartridges snd customers are scamming them. Mario Carts in packages with a different brand name. They are selling fakes here clear as day. Get your CQ in order